My dog had an emergency and in a panic I brought him here on the advice of my neighbor. Even though it was the worst outcome the doctors and staff here were extremely competent and professional, and caring and clearly every single one of them LOVES animals. I cannot ask for a better set of folks who surrounded my beloved pet in his last moments. Seriously they were respectful but willing to offer advice, and extremely professional at their work, they let me know every step of the way what they were doing and even let me hang out by the operating table to talk to and reassure my pet. read more

Our small cat had an allergic reaction to routine vaccines and we immediately called VEG and took her in. They saved our kitty's life. We are so grateful for the immediate attention they provided to our cat and to us. I stayed with our cat for 8 hours and they were so nice and always checked in with us. Really amazing and caring staff. Thank you read more

Amazing experiences here at VEG. Although, as a pet owner, it is not ideal to be in a vet ER, the attentiveness of the staff, their wealth of knowledge, and even the layout of the hospital establish VEG as the new exemplary standard for other veterinary urgent care centers. First, the staff are super friendly and patient. It's 24/7, but everyone is quick on their feet and very knowledgeable about your animal's needs. Second, the layout of the hospital is similar to that of a large restaurant's kitchen. Everything is open, so you're allowed to stay alongside your pet the entire time (even through the procedures). This is amazing for some peace of mind for what exactly they're doing during the procedures, and gives visibility in how your pet is doing and allows for an open exchange of questions. Honestly, this also helped the wait time go by faster too as we were witnessing the inner workings of the hospital, and how they ensured each pet was sufficiently cared for. Highly, highly recommend VEG for an emergency pet care needs. You and your pet will be in great hands here. read more

I understand that emergency veterinary care is expensive and that clinics have overhead, but there's a difference between fair pricing and what felt like excessive charges during a stressful moment when pet owners are desperate to help their animals. read more

My bunny was having issues (symptoms related to GI stasis), and anyone who owns or knows bunnies, waiting to get help can be fatal. So I was lucky to find VEG San Jose on a Saturday night... actually it was recommended to me by another 24 hour pet hospital I initially called who didn't have a rabbit-savvy vet available (yes, it matters). After a brief phone consultation, I was advised to bring my bunny in right away. Arrived around 11pm, parking was easy, and I received immediate service once I entered the facility, with friendly staff who helped ease my worries. There was a bit of a wait for my bunny to see the doctor after the initial check by staff (vitals, etc.), about 30 minutes, but totally understandable, especially when I saw them treating other animals (mainly dogs). They also have coffee and a mini fridge in the waiting room. I appreciated that Dr. Tracy Spiegelman was honest and clear that she was not an exotic animals specialist, but that they do have experience with rabbits here. And the treatment plan has my bunny already showing signs of improvement, just two days later. Even though it's a bit pricey, finding good rabbit care is rare, especially after hours and on weekends. I couldn't be more grateful for VEG San Jose. read more

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In a veterinary hospital, doctors and nurses are expected to have compassion for animals. Unfortunately, my experience was that the focus appeared to be primarily on financial matters, and I was not provided with clear guidance or recommendations regarding my pet's care and over charged. read more

This is an emergency clinic that is open 24/7. I called them to see if they can see my bunny for an emergency visit and they were able to see him right away. They took great care of him. Highly recommend! read more

I lost my pet bunny Truffles here on Sunday. Since it was a Sunday and all the exotic vets were closed I saw that they did treat a few other bunnies from their reviews. Truffles (who was turning 3 in may) never had any other previous health issues and she was a rescue bunny who had been thoroughly examined prior. I didn't think I would be leaving without her when I came for emergency care. What I thought was GI stasis turned out to be a neurological issue according to the doctor. I came back from a weekend trip and immediately noticed that she wasn't eating and was in extreme discomfort. We came when it was busy. I tried to be understanding, but considering she was the one of the only prey animals in at the time I just wish they did more. I had already paid 2k and went over the treatment plan with the doctor. Truffles had trouble breathing and a high internal temperature. They put her in an oxygen cubicle and got her temperature to go down. The doctor told me it would be a few hours for her X-rays. Since she didn't make it seem so urgent I thought everything would be okay. We had already been there for 40 minutes or so. Within 10 minutes of waiting for the X-rays, I could tell my bunny was not looking good. I immediately grabbed the doctor since she was in the glass cubicle. That's when a vet tech ran over, grabbed her and took the x-ray. Truffles was crashing and they came out and tried to get an IV in her. She screamed as this was happening and flatlined on the table. I went into a state of shock and it was pretty traumatic. I chose not to resuscitate since the doctor informed me she would only have a 5% chance to live. I didn't want her to suffer anymore. They refunded me, but I am left wondering if I had gone somewhere else if my bunny would still be here. Nothing was administered to her and given she was a prey animal, I just wish they had done more or put her on a higher priority. I also understand that since she is a bunny it is harder to diagnose her, but I was left with no clear answers. I'm sure they're better with common dogs or cats. read more

Our 3-year-old Corgi, Emma, passed away at this clinic, as a result of poor communication, lack of transparency, and unprofessionalism from one of the veterinarians involved in her care. Emma was diagnosed with bladder stones, one in which was lodged in her urethra, requiring immediate surgery. After waiting for hours, we were quoted $10,000 for the bladder stone procedure. When my husband applied for Care Credit and Scratch but didn't qualify, we were told the clinic would contact a charity, Sage Foundation, to cover most of the cost. It felt reassuring, as though they were going above and beyond to help. We were told that as long as Emma's prognosis was "good," funding would likely be secured, giving us a sense of relief and trust. However, the vet mentioned she had forgotten to tell my husband about a 5:00 PM application deadline, despite us having been there since 1:00 PM, a glaring oversight that raised our first red flag. She assured us that they would start flushing the large stone from her urethra and proceed with surgery in the morning, pending charity approval. We left feeling hopeful and that Emma was in the best possible place she can be. That night, at 9:30 PM, the vet called to inform us that Emma's condition had worsened drastically after the flushing procedure, and now her prognosis was "bad." We were told we would likely need to euthanize her, and that charity funding was suddenly no longer an option. It felt as if the focus had always been on the financial aspect, and not Emma's well-being. Had we known the true risks or that charity funding wasn't guaranteed, we would have paid for the surgery immediately through our savings. We rushed back to the clinic, trying to understand what went wrong. The vet explained that Emma's bladder had ruptured during the flushing procedure, and that she will most likely go into sepsis. Throughout the conversation, the vet referred to Emma as "IT" or "HE," showing no compassion, and even rolled her eyes at one point. When asked about the specifics of the flushing procedure or how much pressure was applied, she was vague and didn't provide clear answers. I spoke with a director to discuss our options, but instead of receiving empathy, I was met with the following: if we took Emma home, they would contact animal control to conduct welfare checks. This was said during one of the most heartbreaking moments of our lives, as we were desperately trying to save our dog or at least seek a second opinion. During the agonizing hours of deciding whether to euthanize Emma, I consulted with other staff members there, Dr. Tiffany Lee, Dr. Molly Werder, and Vet Tech Hailey who showed much more compassion and understanding. We had to pay $4,200 upfront for her cremation and to retrieve her remains, or we were informed we would have to surrender her body entirely. This was one of the most traumatizing experiences of my life. While nothing can bring our Emma back, I hope sharing my story prevents another family from experiencing the same fate. **Update: The director and another member from leadership reached out to help address the situation, offering their condolences and apologies. While the pain of losing Emma remains overwhelming, I genuinely appreciate the effort to acknowledge our experience and provide some closure. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - San Jose, California

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Highly recommend VEG. The staff is kind, compassionate, and very competent. When your pet is in distress - all of this is so important and they deliver. read more

My boyfriend brought his dog here after he got into a little scuffle with another dog and got a small tooth gash on his face. He came in around 11:30 p.m. on a Thursday and were helped right away! The staff was super caring, the atmosphere was comforting, and you can tell they genuinely care about the animals and their owners. He was in and out quickly, and he left feeling really relieved. Definitely recommending this place to friends, family, and anyone who needs quality pet care! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - San Jose, California

Thank you for being so kind and caring. I really trust the staff at VEG! Came for a sick rabbit.

Dr. Angelica Carmona and her team were amazing. I took my dog, Kya, to VEG after calling multiple other emergency vets. She had a bike accident where her leg got caught in the tire and caused a deep laceration on her leg. They took her in right away and we were there for less than three hours. Payment was a bit hefty at first. They do allow for CareCredit and ScratchPay, but unfortunately my partner and I did not qualify for it, so Dr. Carmona made some adjustments. Please take note that it doesn't matter if you have pet insurance or not - they do not accept it. The price after the adjustments were very doable and we are so grateful that they made those accommodations for us. Thank you VEG! Kya is now at home, resting and feeling better. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - San Jose, California

Just took our senior dog to VEG (off Brokaw Rd in San Jose). VEG is absolutely fantastic. We were very impressed with the kindness, compassion, the very high level of expertise and great competence of the staff at this location of VEG. They were very busy, but they took the time to check our dog, cleaned a badly infected abscess/tumor and told us to contact our Vet first thing in the morning. Shoutout to Dr Wickham. Thank You ! This is now our goto ER place for our pets ! We highly recommend it. Really fantastic ! read more

We took our doggy in because her health was progressively getting worse. Staff was extremely kind and patient with us and assisted us right away. To be fair, at the time no one was there so it was quite fast. We had staff check in on us from time to time while we waited for the doctor. Dr. Solomon was very professional, thorough, kind, sensitive and very straight forward. We did opt in to do all the procedures to see what was wrong with our dog so it was a little pricey but we made it work. She explained everything on the results and explained she may be reaching her end of life. She gave us some solutions with medication that might prolong her life but at the end of the day we may need to think of next steps for our dog. We decided not to hospitalize our dog and decided to take her home. We're extremely grateful they explained everything to us and we understand the reasoning for her poor health now. Without taking her to this hospital, our dog's health could have been mystery. read more

Snoop is Thriving! After a couple of days of lethargy, careful medication, and slowly reintroducing soft foods, we're thrilled to report that Snoop is doing extremely well! He's now back to his energetic self, swimming around like nothing ever happened. We truly believe he wouldn't be here today if we hadn't taken him to the Veterinary Emergency Group. The care and expertise they showed saved his life, and we couldn't be more grateful. We're preparing to reintroduce Snoop to his tank mates, and we can't wait to see how happy they'll be to have him back. Thank you again to the incredible staff who treated Snoop like the star he is--you gave us hope and our little guy a second chance at life. read more

Veterinary Emergency Group - Snoop waiting to be examined in a private room. - Emergency Pet Hospital Near Me - San Jose, California

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Our dog came in with a serious infection and staff was very friendly and taking proper measures to check if our dog was okay. We were well informed on what went wrong and they gave us every bit of info we needed to treat him. Dr. Elizabeth Crowling was very very helpful and I really do thank the kind staff for a positive environment. read more

All of the VEG staff members are amazing hard working individuals. We came here with my dog due to a medical issue that could be a life threatening emergency, it required immediate surgery and hospitalization over night and thankfully they were able to act on my dog quickly. The staff were attentive, calm and very kind when it came to my dog, all the while working hard on caring for other animals. Aftercare was discussed in detail and when I had questions after going home they were happy to help answer them. This is a true pet ER, so expect some waiting, but the best part is you get to stay with your pet. Veterinary workers do not get enough recognition for all of the tremendous work that they do. To all of the wonderful doctors, nurses, and staff, thank you for taking care of Doja and helping us navigate through such a difficult situation. We look forward to her recovery and having her back to her usual self. read more

When my 1 y.o. dog Mac suddenly collapsed and began to convulse, I immediately googled "emergency vet" and VEG was the first result. I'm incredibly thankful for that because we had the best experience here (well, as good as an experience at an ER can be). The team at VEG is outstanding! Not only did they treat Mac with urgency and expertise, they have so much compassion for pets and owners alike. One of the nurses literally walked around with a tray of fresh baked cookies and water bottles for us humans who were anxiously waiting with our fur babies! I was truly in awe of the hospitality and kindness extended by the staff here. A special thank you to Dr. Spencer and Dr. Falk for your thorough care and follow-up on Mac! I'm thrilled to share that Mac is now at home, stable and happy. read more

The whole staff is very caring and in tune with us; the human and the furry patient. We appreciate Dr. Tiffany Lee and Rob for the special touch. The open space is awesome and 100% transparency. I am very impressed and at ease with every step of the way. It was worth the long drive to this location. read more

UPDATE: After a long talk with the medical director, Cat, I understand their normal process is to give a discharge summary and itemized receipt immediately. Unfortunately this was missed with me but she will work to ensure it doesn't happen again to anyone. I would give them another chance and changed my review to 3. Dr. Ongie-Cha was really great. I would give VEG very high reviews for their care model and the way they treat animals. There were plenty of staff on hand, and everyone was friendly, efficient, were fear free certified, and took good care of my 13-year-old dog. What is not acceptable, however, is being discharged without a summary or any medical notes. I was told the doctor would complete the notes within 24 hours, but when I called back, I was told it would take 48 hours. What kind of medical facility--animal or human--discharges patients without written instructions or a discharge summary? Without those notes, your regular vet cannot properly follow up, and if your pet needs to return to the emergency hospital, there may be no record to reference. Most pet owners cannot be expected to remember every test, treatment, and result. This practice risks confusion and potentially malpractice. The visit was $1,900 and I couldn't even get an itemized receipt for 24 hours.UO read more

Thank you to Dr. Huizar and her excellent team! There service is above and beyond. They really care for your pets. I wouldn't take my Yorkie anywhere else for Emergency care. read more

We brought our female cockatiel, Apple, in for an emergency as she was wheezing and gasping for air. When we first arrived, we were immediately greeted and seen by Dr. Holly (I think that was her name). We explained Apple's condition and she was placed in an oxygen tube to help with her breathing. Dr. Holly also gave our Apple another injection, which I can't recall. She also suggested to leave Apple overnight for further observation and said that they would provide us a room for overnight stay. We did stay and the staff checked on Apple and gave her injection throughout the night, but her condition did not improve, and we had to make the difficult choice to let her go. The staff and doctors here really do care about your pets, and we felt at ease knowing that our Apple was being taken care of. I will recommend coming here if your pets have an emergency, as this clinic opens 24/7 and they will look after your pets as if their own. read more

5stars for being available when needed the most. 5stars for the quality of care - oxygen cages,ultra sound, onsite xrays, lab, fully equipped ER and the kind, attentive staff who brought us chairs to sit near our kitty, or explained the xray process and ultimately helped us navigate the sadness of euthanizing him. 5star Dr O- Cha giving the many pets and their owners honest info and being upfront about cost/benefit of treatment. Kind, thoughtful advice. Very respectful of our needs and wishes. The set up is a big open room with many exam tables and staff busy caring for all the animals. Its a little weird to discuss everything in front of other patients but costs are discreetly shown to you on a laptop by the dr. Payments and deposits are processed immediately via text link. There is a private euthanasia room to spend last moments with your pet if you choose. Vet care can be expensive. But we love our pets and are grateful to all the staff at VEG for loving them too. read more

I would like to thank the entire staff who was on duty on Christmas Day as we had to make the most difficult decision and put our dog Cruzer down due to cancer Dr. Molly, Tiffany and Chloe were wonderful and very attentive and very caring as we were going through a very difficult day They took good care of our big handsome boy. Thank you to you all for your support and your wonderful service. read more

Veterinary Emergency Group - Our dog Cruzer - Emergency Pet Hospital Near Me - San Jose, California

Dr Wickham, Nurse Will, and tech Caleb were all so wonderful. The team here made me feel at ease and I felt like my concerns were heard and my cat Momo was well taken care of. We came at 1am for vomiting and lethargy, and Dr Wickham was very willing to work with me on what she thought was necessary for examination for pricing concerns. I didn't feel as if I was "pressured" to do anything extra here, and for that I respect them. They handled my cat Momo with respect and were so gentle with him. They are masters of their work and if theres any emergencies with my cat in the future, I wouldn't hesitate to come back and I would recommend them to my friends and family. BIG THANKS TO THE VEG TEAM! read more

VEG staff are the best of the best. You can truly tell they care about pets and their owners. This emergency vet is open concept, so you will be seeing and hearing everything that is going on around you. This might be overwhelming to some people, so just FYI. I found it quite interesting, but very sad in some cases. You are seen immediately upon arriving, and once your pet is stabilized you wait until a doctor is available and they explain what could be going on with your pet. They will recommend treatment options, and you ultimately choose what you wish to go with. One of the doctors at our most recent visit put together 3 separate consultations for me, as I had mentioned cost was a factor. I really appreciate that she did that, other SJ emergency vets would never. Keep in mind you could be waiting several hours. They are extremely busy and just like a human emergency room, serious emergencies take precedent over smaller injuries. So remember to be patient. I will continue to recommend VEG for any animal emergency needs!!! Thank you VEG staff!! read more

I had a very disappointing and frustrating experience with Dr. Brittany Solomon at this vet clinic. I brought my dog in with serious concerns that she had ingested water mixed with a cleaning solution. Instead of listening to what I was saying, Dr. Solomon was rude, dismissive, and insisted that my dog had THC toxicity--even though I clearly explained we have no THC products in our home. She wanted to do a drug test on my dog, then casually admitted the test isn't even accurate. She also told me she wasn't a toxicologist and that I'd need to call poison control myself. I was hoping for expert guidance and compassion, but instead I got judgment and no real help. I ended up paying $225 just to be told my dog was "high" when I knew that wasn't the case. I left the clinic more stressed and confused than when I walked in. This is not how concerned pet owners should be treated. I absolutely would not recommend this vet to anyone who wants to be taken seriously or treated with respect. read more

Everyone had a caring demeanor. I was with Callie at all times except when she had an x-ray. I watched that through the door window. I was next to the vet during her scan. Neither she nor I were stressed. And they take Care credit-zero interest. I highly recommend. read more

Veterinary Emergency Group - Callie looking out the window during her emergency visit. - Emergency Pet Hospital Near Me - San Jose, California

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Wow! This is the best ER vet clinic out there! I walked in a nervous wreck because my dog was wobbly, not acting like himself and very hypersensitive to sounds and movement. Little did I know, my dog got into a stash of weed and was high! Dr. Boyle did an exam right away, was so gentle and so sweet with Gordo and got a urine sample to test to see if he was THC positive which of course, it was! Dr. Boyle took 4 back to back medical question calls all while treating gordo! Talk about ninja multi tasker! Dr. Cat put some cool raybans on him and he was sooooo chill! His tongue stuck out the entire time. Salina, Jen, Ryan, Melanie, Vy, Hyun Hee, Natalie and Dr. Amber Lee we're alll sooo amazing to Gordo and I couldn't thank this team enough for their care! Thank you Jen and Ryan for giving my dog fluids and cerenia! I was in & out within 1 hour! They are caring, efficient, personable and I will not take my dog to any other ER vet clinic! Highly recommend this place! read more

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Brought our dog in because he cut his mouth on and swallowed glass. Waiting room was empty and one dog was in the exam area. As a combat veteran, I have seen my share of emergency rooms. While several members (4 of them standing around a computer and goggling and laughing) of the staff saw us, no one even acknowledged we were there so we called another emergency veterinarian care place and ended up leaving. Still no one even acknowledging our presence! When we went to MedVet about 10 miles away, we were immediately acknowledged and our dog was taken care of. read more

Wally is an older boi so we are no strangers to veterinary emergency hospitals. When our dog had an alarming allergic reaction on a Sunday (i.e. the worst day for something to go down), I packed my kindle and snacks, ready to camp out in VEG's lobby for hours as we had done so many times at SAGE. So you can imagine my shock when Wally was immediately brought into triage when we walked into VEG. In fact, we were in and out in less than an hour, and Wally was feeling almost immediately better after Dr. Spencer's care. Aside from the shocking lack of wait time, we were also floored by the wonderful staff and general good vibes of this pet hospital. VEG has an open floor plan that allows you to be with your pet for the entirety of the visit. Wally wasn't dragged behind closed doors to be traumatically prodded at by strangers, and we were present and informed of progress/next steps real time. VEG's genius concept significantly reduces unnecessary anxiety from both pet and owner during what is already a high stress situation. Due to the transparent setup of this practice, it is easy to see first hand how empathetic, kind, and caring all the VEG staff are. True animal lovers, they also had stray cats under their ward. Yes, the visit was expensive, but vet bills are expensive, and emergency vet bills more so. Peace of mind and knowing your pet is thoroughly cared for by good people is more than worth it. (Also, did I mention no wait time?! Time is money!) read more

Oh man I am so thankful someone told me about this place. I live in Fremont and the primary vet ER there is Beacon and anyone who lives in Fremont knows it's a complete headache to go there. My dog ripped the cover off a baseball and swallowed the whole thing. I had a FaceTime visit with a vet through our pet insurance and long story short, she needed to have vomiting induced within 3-4 hours. I called VEG, they sent me the intake form so I could get started on the process before arriving. Once we got there, we were taken back into their open concept emergency room IMMEDIATELY. No horrible waiting rooms with unknown wait times and ETA's of hours on end, they bring you right in and you get to stay with your pet the whole time. Vitals were taken. We spoke to the doctor shortly after who explained the whole process of how the initial treatment would work and options for others if the initial plan didn't work. They communicated perfectly about the treatment, how the process would go, after care and the cost. Shortly after she was given an IV of a medication to induce vomiting and within 30 MAYBE 45 seconds, out came the baseball cover! I was so relieved to see it come out and know that we wouldn't have to go further. A short while later (they had an emergency case come in during my dogs vomiting process) she was given the med to reduce the vomiting, followed by fluids and we were on our way. On a Saturday we were in and out in under 90 min-2 hours. Had we gone to Beacon, I'm guessing we would have been there the whole night. I can see where the open concept room may be intimidating or uncomfortable for some but for me I thought it was fantastic. Never having to leave my pets side, seeing every step that was taken, seeing all the staff moving about and working which ensures you they are BUSY and doesn't leave you wondering "where did they GO?"... I mean, genius. I've already told so many friends about this place.. where ever you are in the Bay Area if you need a vet ER, this is THE only place to go. read more

Veterinary Emergency Group - Gross but--the after effects of Apomorphine--one injection and 30 seconds later the entire ball cover my dog ate.. was out! - Emergency Pet Hospital Near Me - San Jose, California

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When your heart is breaking because your fur baby is sick, you want to know that you're getting him the best care possible. My guy was taken care of with kindness and expertise from the moment we arrived. He spent 3 days at VEG and I was able to visit him or call to check on him at any time of the day or night. I'm so grateful. read more

Veterinary Emergency Group - My 4 yo boy's first surgery... - Emergency Pet Hospital Near Me - San Jose, California

I cannot express how grateful I am for the exceptional care my dog received here. We rushed in at 2 a.m., scared and unsure of what was wrong, and the veterinarian on duty was nothing short of amazing. They were calm, gentle, and incredibly kind from the moment we arrived! read more

I had concerns about my bunny around 1:30am. Everyone else is closed who sees exotic animals. We contacted them and they were so quick to give us information and have us come in! We all care about our animals deeply and I felt that they gave my bunny the care and attention he needed to be okay in this scary moment. I'm so thankful that they were able to help me in a time where my baby needed help!! Within 24 hours my bunny was back to normal thanks to the quick response from this team. Thank you for the hard work and for easing my mind about treatment plans!! read more

Facing rabbit emergencies is always difficult because how fragile these creatures are. My husband and I recently brought our boy, Duke, to VEG after showing signs of GI stasis. Dr. Lauren Wickham kept us informed every step of the way and was transparent about what they could and couldn't do for rabbits in their facility. Although our bunny was ultimately transferred to another ER facility and passed away, I am still so happy and pleased with the compassion they showed our rabbit and us during this stressful time. Thank you for allowing us to be with our little guy from watching him get his X-ray done to getting his IV put in. I'm also especially appreciative of Dr. Wickham and her team for being open to collaborating with fellow ER doctors in the area, which gave my boy a fighting chance. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - San Jose, California

My foster puppy received kind and compassionate care during our 5am emergency visit. Will be our new go to emergency vet and highly recommend. read more

Came in for an eye scratch and ear infection. This would get 5 stars except for the super longgggg wait for medication even after we already determined the plan of action. Seriously how long is it to get medications ready once you determine what is needed but we have been waiting for more than half an hour just to get meds filled. read more

Thank goodness that there are people like the team at VEG. I stumbled upon their website three days ago, as I desperately searched for emergency care for my critically ill dog. I have a 1-year-old German Shepherd, Zeus, who is my medical alert service dog and my best friend. On Friday, he slipped into almost complete renal failure due to an infection. Hindsight is 20/20 and I should have purchased insurance for his medical needs. I am disabled and on a tight income. I couldn't find a vet to help my dog without a significant up-front payment. I called VEG and Dr. Cat got right on the line with me and told me they were waiting for Zeus and me to arrive to get care and we would worry about money later. Those words were like a hug in the midst of my desperation. Zeus is not out of the woods by any means. He is a very sick dog, and his outcome is unknown. This review is written as Zeus is sleeping next to me, getting some IV fluids, and resting. We are very much still on borrowed time. This review isn't glowing because everything turned out perfectly. It is raw and genuine appreciation from the bottom of my shredded heart. VEG saved Zeus' life on Friday. Maybe it was for only a week, but The Zeus Sandwich and I are betting on much longer. VEG treated us with compassion and care, the kind that can only come from people who truly love animals. I wasn't sure what to expect before arriving. I was going to be grateful for whatever was waiting for us. The facility was beautiful. The staff was well-vetted (see what I did there?) and professional. It was as if they had a meeting and wrote an idea board of what everyone hates about the vet and turned it all upside-down. I was with Zeus for everything. He didn't leave my side for anything other than X-rays, and I was able to watch from the window. They even brought out a BED and blanket so Zeus and I could lie on the floor together! His care was an emergency, but the workflow wasn't frantic at all. Each step was explained to me carefully. When Dr. Amber had to give me some bad news about Zeus' bloodwork, she was kind and talked to me like a human, but didn't sugarcoat it or give me false hope. So here we are, three days after our emergency visit. We are definitely still walking through the unknown, but my appreciation to the VEG staff is not going to change. Thank you so much. Zeus and I are better for having found your clinic. read more

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