Installation technician arrived on time,was professional and polite,answered all my questions. I…read morehave the whole house system & the under sink RO system. My water scale was reduced 75% or more, there is no longer a smell/odor in water, tastes clean and refreshing. I have had my system 2 years now and I am absolutely happy with my system. It costs less to have than the plastic water bottles i was buying 8 to 10 cases of water bottles every week, & it is much healthier. Also Victoria, in the Arizona office was extremely helpful with my upcoming maintenance appointment. Very professional, friendly & kind. I would highly recommend this system to anyone. Also, I have read all the reviews, the bad ones, I must say that thus far I have not had any of those problems. All the staff I have dealt with have been straight forward and very informative. I can't speak for others, but I can for myself. I would do it all over again. Again, I highly recommend this water system. For me it works and is very important to my health, as I am disabled. Thank you PurAgain Water

Rarely do I post negative reviews, but if Puragain Water's business practices are to handle a…read moreclient as they did, it's sad. Super Bowl Sunday, I installed a water heater on an emergency basis as the pressure relief valve was faulty and could not function due to a sand like substance that was clogging the valve. The home also had low hot water pressure; however, no pressure issues on the cold side. The Puragain system had 2 pressure valves, one at each end of the system and it did not have any type of a bypass installed. Pressure at the inlet side was 55 psi and on the outlet side, it slowly crept up from 0 to 35 psi and no more. Puragain's emergency line was called and being it was Sunday, no tech was available. The next day, the tech comes to the house only to say this water pressure issue is due to a faulty toilet valve in the house... I chuckled under my breath. It's clear there's some form of blockage in the system and being the hot water heater that had been replaced yesterday was filled with a sand like substance. And quite a bit, much more than any potential sediment seen from an opened main water line. The tank was the first fixture to receive the water in the house and there were no issue at the time on the cold side. After the tech disproved his own theory, he went over to the filters and removed the third. It had the same sand substance that was in the hot water heater, only the tech went as far to say this is supposed to be full. About 1/8 of the material was left. At this point, the tech finally says, "We are at fault." He provided a number in which became discussion with a regional manager who at first seemed to be helpful and then abruptly disappeared. It's now June 1st. Last night was spent trying to remove sand so the bath will fill up. Laundry is a struggle as the hot water doesn't work well. Nor do the dishwasher, showers or any faucet. Maybe one day Puragain will make the hot water lines just that.

I contacted Lifesource in hoping to get something for our house to deal with super hard water that…read morecan cause pipe damage. Kevin was our representative and explained the entire system for us. Once we determined this is the system we wanted. Cody and Erik came to install the system which didn't take long at all. They completed everything promptly and explained how to stop the system in the event of leaks or other issues. Overall I hope this prevents any issues that may arise with our pipes! I'll update once some time passes to provide insight on how things go.

Erick and Victor did a great job! They were both very professional and kind. The install went…read moregreat. We are very pleased with the craftsmanship. Looking forward to clean filtered water.

Needed a 20 year + water heater replaced, gave good quotes and estimates. Booked a time within the…read moreweek, tech arrived on time and soloed the install, everything looks up to spec. So far so good, will report back if anything goes wrong, but so far I would definitely recommend this company.

Very pleased! We had a tech come out to do a tankless water heater flush/descaling. He was prompt,…read morecourteous and even checked our water softener to confirm that it was working properly while here. Their pricing was less than the quotes that I rec'd from a couple of plumbing companies to do the same job. I would highly recommend based on our experience and will be using them again in the future.

If you live in Lake Havasu City Arizona STAY AWAY FROM THIS COMPANY! We were told our water would…read morebe clean and only minimal minerals would be found good for you right. Unfortunately we have been complaining of mineral deposits wherever the water has been allowed to dry leaving ugly stains. The company suggests cleaning the hot water heater what this has to do with the cold water supply has never been fully explained. They will NOT come out to inspect the system or offer a solution other than the water heater. Our drip tray on our refrigerator ice maker is now stained with minerals that no longer clean off. We should have kept our water softener and R. O. Unit which they removed during the install. Don't waste your money on this system in this city!

Please don't use this business at all. I had experience with them and I am not happy at all. We…read moreinstalled H2O concept in our house two years ago. The whole system was 5k or more and has a 10 year warranty. In the past month I have noticed that system is not working. We called the company who installed the system, and the rep. told us we can do troubleshooting over the phone. Next following day still not working. We called customer service again and insisted they sent a technician at this time. It was determined that the circuit board died. Now remember this is under 10 year warranty and they ended up charging trip charge of $145.00 stating that's their company policy. If something is under the warranty they should repair without any charge. If there is a must charge for situations like this then it should be reduced. Fair charge would be $50.00 this was a 5 minute job. This business has low ratings so now I know why. I just become another individual to give them 1star. And the person who answered the phone. OMG I strongly recommend she takes customers service class and learn how to talk to people. Shame on you all. Sent from Yahoo Mail for iPhone

Quality service with knowledgeable staff. They lways do a great job and are communicative an fairly…read morepriced . I have used them for years and have not been disappointed.

We have had Crystal Tech water services for close to a decade now and they have terrific customer…read moreservice. They did the water softener and the RO system for our house. I have no complaints in all these years. The owner, Matt is super knowledgeable and always makes sure that we are on a annual service.

Very good service. An extra part was needed, and it was delivered and installed while service was…read morein progress. Just one visit needed. I was kept well-informed on the progress of the service.

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

Called them last month for a qoute and they were prompt and polite on the fun. But that was the end…read moreof anything good. Received an estimate for a tankless water heater and they were much higher priced than the other two estimates I received from two other companies here on yelp. Then when I looked at there qoute it was also even a cheaper brand unit. I also asked if the technician himself was a licensed plumber and in fact was Not. Only the company was. I'm told that's totally legal here in phoenix. But I feel much more comfortable having an actual licensed plumber working on my water lines and gas lines. I hired the other company on here that sent an actual licensed plumber and they installed a better brand higher end unit

Great company! Javi and Corbin were very professional and explained everything. Javi fixed a…read moreshower spout, sink faucet and a washer/dryer box completed. Jess at the office kept me informed on when they would arrive. Thank you!

John was quick to find the source of the leak, but he did it with such a calm and positive attitude…read morethat it instantly made the situation feel less overwhelming. Instead of panicking, he got creative and figured out smart workarounds to mitigate the leak until the building's maintenance team could shut off the water main. I really appreciated how resourceful and reassuring he was throughout the whole process. He turned a stressful moment into something completely manageable (and even had me laughing a bit along the way). It's clear he knows his stuff and genuinely cares about helping people.

I am so glad that Lawson, the technician was able to replace the new water valve pipe and install…read morethe brand new sprinkle system for me. He has the excellent quality work. I would use him again for any future sprinkle system repair!

Buyer beware. Do not use this company…read more Benjamin Franklin Plumbing acted in a predatory and misleading way toward my parents. They were quoted around $1,100 for a water heater, but after it was installed, the company suddenly claimed the cost was $11,000--a figure that was never clearly disclosed or agreed to. Once the work was done, they pressured my parents to either pay the $11,000 or set up a payment plan. After firm pushback, my parents ultimately paid $2,000, which only highlights how inflated and unreasonable the $11,000 demand was. This felt like a bait-and-switch tactic used on vulnerable customers. Get everything in writing and look elsewhere.

They need to change their slogan. Technician missed his appointment window, calling 30 minutes…read moreafter the window ended saying he could be at my house in another 45 minutes which would be past 7pm. The delay was partially due to him needing a special solution for my tankless water heater which they made note of when I scheduled. We agreed upon him arriving first thing the next morning. Again he left to get this special solution meaning he never bothered to get it the day before. They had me sign up for the membership plan which 2 different customer service reps told me included in house water pressure check as well as a bag of salt for my water softener. All the tech did was the flush of the water heater. I told him I was part of the membership plan and that was a part of it. He called his supervisor who said that was in fact the case and that he would reach out to me on Tuesday to finish the job and bring a bag of salt. I am writing this on the weekend following that Tuesday and there has been no communication or completion of the job. Only reason I called them is that was the number on my water heater. I wish I could be this bad at my job.

Excellent experience with this group…read more Geoff came by for a visit and took the time to explain his system and how it works. The man is a straight shooter. Took his time to go over all details of the equipment as well as the installation practices. He gave us all the info and was able to answer any questions with confidence. No high pressure sales tactics. He let us come to a conclusion on our own. Scheduling was quick and seamless. His plumber partner, James, was also very pleasant. Good company here.

From the owner: Maverick Water Systems is a leading water purification company based in Phoenix, AZ. We specialize…read morein providing top-of-the-line water softening equipment and solutions for residential and commercial customers. Our services include whole house water softening, water filtration, treatment, salt-free water softening, and alkaline drinking water systems. Trust Maverick Water Systems to deliver high-quality products and exceptional customer service for all your water purification needs.