They were quick to respond to my quote. They don't give free quotes but charge $50 down payment…read morewhich they will apply if you choose them. They were very transparent with that. Daniel came over, inspected it, gave me a quote, and I decided to continue. It was quick and he fixed my toilet which had a low pressure water flow. It's working great now.

First of all we have used True Plumbing countless times over the years. Mike was amazing when he…read moreowned and operated this business, honest and fair. We had an issue or we thought we had an issue with our fridge lines. The guy was a short guy forgot his name, but very rude never took his sunglasses off and arrogant. Just glanced at it without touching anything and quoted over $600. What a waste of time and a joke...Well we said we would think about it. My husband looked at it and googled and it turned out nothing was wrong with it and new fridge got installed perfectly.

Jerry was so helpful and sweet helping me with installing a facet. Very efficient and cleaned up…read moreeverything so nicely. Highly recommended!

Andrew came out first thing in the morning After I made an…read moreappt the night before. he was professional and knowledgeable. Fixed Our kitchen drain and gave us great advice. Only took an hour and all in all a great Affordable job! Thx!

I had some moisture between tub and toilet. I was thinking maybe toilet ring leak. But there was a…read moredripping sound in the shower. Tim came on time and checked it out. He removed the shower valve cover and noticed moisture. The back wall in the garage was covered with a wall system (normally used to access). I was thinking about a shower conversion so Tim opened the time and found the leak ands repaired it. Price was reasonable and repair was clean and efficient. I truly appreciate the professionalism of Tim and Jeff-N-Carls. They're in Oceanside but service San Clemente! Jeff, Thank You for your Service

I called on a Friday afternoon for an A/C diagnostic check as my A/C unit fan had stopped working…read more They said they could come later that day but I was not available so I then scheduled for the next morning (Saturday). They gave me a one hour window when they will come out, Carl called to say he was on his way and no charge for the service call. Carl came on time, diagnosed the problem immediately and fixed it. Excellent customer service, on time, and a good price. I will be using this company for all my future plumbing and HVAC needs. I would highly recommend.

This is my 4th or 5th time using The Works Plumbing over the past 12 years…read more Shawn is on-time, fast, knowledgeable, and gets the job done. I don't want there to be a 6th time I need help, but if/when it happens, I'll call The Works Plumbing yet again without a second's hesitation.

Shawn has been a great find and knows things other plumbers have been unable to fix…read more I have referred him to several neighbors and they have been super happy they now know him too. Great guy, appreciate his expertise and honesty.

I called Roger's Plumbing this morning for a clogged kitchen sink. Before booking, I specifically…read moreasked whether they service my area. I was told yes, so I stopped searching and waited on them. When the plumber arrived somewhere, he texted me a photo of the wrong gate and asked if it was my house. I replied no and immediately sent him my live location pin, clearly showing my exact address. This is not a hard-to-find property - we regularly receive deliveries, contractors, and even DoorDash drivers with zero issues. At that point, communication completely broke down on their end. My husband drove out to locate the plumber and called him multiple times. The plumber repeatedly sent him to voicemail and did not return calls. My husband then called the office and asked that the plumber call him back. The office said okay. No call came. When my husband finally got through, the plumber said, "I'm in the middle of nowhere." My husband offered to have him drop his location so he could physically guide him in. The plumber refused and said, "Just find someone else." I then called the office myself. Instead of offering a solution, or another technician, I was told: "I don't know what to tell you. When we look up your address, we only see bushes and plants." That statement is simply false. Our address is clearly mapped, and again, other service providers find it daily without issue. The tone was dismissive and essentially amounted to "Oh well - find someone else." Key issues: - They confirmed they service my area, then refused to complete the job. - The plumber ignored repeated calls while knowing my husband was actively trying to help him. - No attempt was made to troubleshoot navigation, send another plumber, or offer any resolution. - Communication was avoided rather than handled professionally. If your company relies on GPS and mobile communication, your technicians need to be capable of using it - and answering the phone. At the bare minimum, basic respect and follow-through are expected. This was a complete waste of time and extremely unprofessional. Do not say you service an area if you are unwilling to actually drive to it.

Xavier came out twice to fix two separate issues with our leaky bathtub and some weird water sound…read morein one of our toilets. He was incredibly knowledgeable, trustworthy and professional. The leaky tub had to do with the previous plumber from a different company using the wrong sized gasket when he repaired it. He explained how he fixed the water sound in the toilet but I didn't understand a thing. All I know is that the sound is gone and the bathtub stopped leaking! I also had a concern about a dripping sound I'd hear when I ran hot water for awhile from each sink in the house. We ran water from a sink and once we heard the "dripping" he immediately knew what it was. He used a couple words to explain what was happening but I don't remember them so we'll just say it was the pipes expanding or something. He definitely eased my mind assuring me that it wasn't water dripping in the walls throughout my home. All in all Xavier was superb and I trust him wholeheartedly.

We had a completely fused shower cartridge that turned into a waaayy bigger fix than the quick DIY…read moreproject we anticipated after the stem broke off. I got on Yelp & searched hoping to find a plumber who could come out the same day. Based on their 4.9 rating and great reviews, I called Trusty Plumbing....kinda skeptical with the name at first LOL but their reviews & rating & my desperation had me dialing!! Dominick asked us to send a couple photos so he could assess the issue, then dispatched Milton, who literally showed up within the hour. Seriously a lifesaver! What could have turned into a $1,200 wall-opening repair ended up costing a couple hundred thanks to Milton's skill and patience. He carefully chipped away at the completely seized cartridge for two solid hours & removed it w/out damaging the valve. From start (answering my call) to finish (coming out n removing & switching out the mineral built up fused cartridge) they were polite, friendly knowledgeable, patient, and clearly experienced! :) We are beyond grateful. 1000% recommend Trusty Plumbing!

Outstanding Service from Trusty Plumbing - Highly Recommend!…read more I can't say enough great things about Trusty Plumbing in Oceanside. I initially reached out regarding a bathroom Moen faucet that would not shut off properly--it continued to run unless turned far to the left, which clearly indicated an internal issue (likely the cartridge or valve). I'm located in south Carlsbad near Aviara Parkway, and timing and budget were important to me. Dominic responded incredibly fast, letting me know he could have someone out within an hour for a free quote. I had already received two other estimates, and Trusty Plumbing came in about $50 less, which immediately stood out. After inspecting the situation, they made a thoughtful and honest recommendation: since this was a double-sink bathroom with 40+ year-old faucets, it would be smarter to replace both faucets so they matched--rather than repairing just one (even though the second faucet was still working fine). That made perfect sense, and I appreciated the transparency. Once work began, they discovered that both angle stops were rusted in the "on" position and needed replacement. While this was unforeseen, Dominic was very understanding of my limited budget and reduced the overall price to help offset the additional cost. That level of integrity and customer care is rare these days. The entire job took about two hours, and everything was completed flawlessly. The faucets work perfectly, shut off completely, and the bathroom now looks absolutely amazing. From quick communication and fair pricing to professionalism and quality workmanship, Trusty Plumbing exceeded my expectations. They've earned my trust and will absolutely be my go-to for all plumbing and heating needs moving forward. Thanks again, Dominic and team--top-notch service all around! James

We were replacing a broken toilet ourselves, but removed the old one to find that the setting in…read morethe floor was completely borked. There was no actual flange at all, just a repair flange and it was set below the level of the flooring and filled in around with a mess of some kind of caulk or filler to try and raise the level up. Making this right was way out of our league, so we called MasterCraft to help us out. They confirmed our suspicions that this was messed up six ways from Sunday and talked through the process of cleaning out the filler, chipping away the concrete, and refilling it with a clean setting of concrete so they could set a proper flange 1/4" above the flooring and for a reasonable price considering how terrible the setup was. They immediately set up an appointment to return the next day. While they were there for the estimate, they offered a free inspection of the plumbing in the rest of the house, which I took to be a fishing expedition for more "problems" they could "fix" for more money, but such was not the case. They found one minor issue, said it could probably wait a few years, and even fixed another minor issue they found for free, then said everything else looked good. Startling honesty and helpfulness! From my call for help, they had folks out to check things out in about two hours, and the work was completed less than 24 hours after that. For the level of work done, an incredible turn time, IMO. All told, we had 5 different techs in our house between inspection and repair, and every single one was friendly, competent, and respectful of our home. While I'm not eager to *need* their services, if I do, MasterCraft Plumbing has definitely earned repeat customers here!

Jeremy is awesome to work with. We are in process of getting four bathrooms remodeled and he has…read morebeen getting here on time, doing excellent work and keeping our home clean in process. As a side note Jeremy is responsible for all of the plumbing as it relates to our project but Mastercraft is the general contractor and as a whole they're extremely easy to work with keeping their schedule and keeping things as clean as possible with this size of job.

Johnny with M&EM was on time, knowledgeable in answering all my questions, and quick with the work…read more I called with an emergency and M&EM answered on a weekend and sent someone out in 24 hours. Highly recommend!

Mike returned my request on yelp within minutes. He was very professional and came by my house…read morewithin 30 minutes to check the existing plumbing set up and location to make sure he bid the correct unit for my home. Absolutely no pressure or b.s sales tactics. He bid out a tank and tankless unit upon my request. I went with a tankless option to replace my 13 year old tank system. Mike and Johnny were prompt,friendly and did a an outstanding installation and I couldn't be happier. I would highly recommend them for any plumbing service that you may need. Truly a great experience.