The guy is not only very well knowledgeable but has absolutely the most amazing character ive ever…read moreseen. I would send all rv and camper repair to him only. He earned my loyalty today. He fixed my sewage, hot water heater and told me how to replace my thermostat. This is truly priceless. I fell on hard times and he went above and beyond and worked on Saturday on top of it. Very reasonable rates.

We woke up to the smell of burning and the sound of something sparking in our electoral panel. Roy…read morewas recommended by the campground office we were staying at and I'm glad they did. He was knowledgeable, fast and extremely kind. He got us up and running and resolved our electrical issue along with giving me the peace of mind that we weren't putting our family in any danger.

From the owner: Water heater repair, furnace repair, water leaks, propane leaks, and many more repairsread more

Once again The RV Dr delivers quality service. Replaced leaky kitchen faucet with a smaller…read moreversion. I picked out a bathroom one from Menards. Makes so much more sense in my tiny home. No more moving faucet around to reach behind it.

Tyler came out to address an electrical issue on our 5th wheel no one could figure out. After a…read moreshort time, he found the problem and done at a reasonable cost. Very friendly, VERY professional. Tyler knows what he is doing! You cannot go wrong here. CALL THE RV DOCTOR!!! You won't be sorry.

Orie put a roof on our park model last fall. My wife was diagnosed with lung cancer and we had to…read moreleave for Florida prior to Orie finishing. Came home this spring to numerous leaks. Orie used duct tape around the vents instead of screwing them into the roof material and needless to say, water everywhere. Orie won't answer his phone, voicemail box is full and he will not answer text messages. Oh, and the tape he used for the seams will deteriorate according to experts. Can't wait to run across Orie one night.

Awesome guy!! Just too bad some people don't realize…read morewhat's important Also, when a good person is doing their very best! EVERYONE has to start somewhere! Orie Yoder, you have a great future in front of you

Awesome customer service and techs! called on a broken skylight and it was diagnosed and repaired…read moreat my campground in less than 4 hours from the original call!!! excellent work JTS staff

Honest, knowledgeable, Greg the owner told me what he thought the problem was with my RV's hot…read morewater heater. I was trying to buy an expensive part and he said, "you don't need that, just clean out the burner pipe". He was right, small spider nest inside. It now works perfectly! I'm from the Ann Arbor area, but if I'm ever camping in Pentwater again, I know who I can trust to help me with any RV problems. Steve

Purchased my Cougar from them and had a great buying experience, this is in 2019. as the R.V. has…read moreaged a little we had some items that was not working correctly. Took it back to them and they performed all the needed services and went above and beyond to make the R.V. what we needed it to be. John Hill

I tried to buy a 2021 Keystone Carbon 5th wheel toy hauler from Lakeshore RV this summer. It did…read morenot go well: Lakeshore defaulted on the deal in the midst of the purchase transaction, after keeping my wife and me waiting for 3 hours without explanation or apology. This despite having a signed Purchase Agreement and deposit with them. Background: We're easy customers, well-qualified, and the super low-hassle type. We did our homework, and found the exact model we wanted in stock at Lakeshore (Keystone Carbon 358), contacted the dealer, agreed on a price and trade-in, and got approved for financing via the dealer. We had planned to trade in our beloved 2008 Keystone Laredo - the trade-in number was not great, but good enough to make the deal worthwhile to have the new unit for the 2nd half of the 2021 camping season, and it would save us the bother of having to do a private sale. Lakeshore was also not able to help us with our hitch - we needed a new adapter plate for our wonderful Pullrite Superglide. Reason: "We don't do anything with hitches." Strange for a volume RV seller. After a long search in finding the right hitch plate (since I also am not a hitch specialist or RV dealer), we were ready to sign and do the deal. We cleaned out our Laredo 5th wheel, brought it to Lakeshore at the time of our appointment, and met our salesman. He "had to take care of few things" and asked us to pull our trailer around to the service department. After three hours in the waiting room, he asked me to step outside to speak privately (why not in his office?). - "They don't want to take your trailer in trade." Me: "What? Why? Are you saying I mis-represented it?" - "No, not at all. My guys just don't want it. We can still sell you the new one at full price (without your trade). I'm very sorry." What "guys?" The salesman was literally the only person who ever spoke to us. No one was around to give us an explanation, and there was no effort to re-negotiate the trade (which I probably would have agreed to). This unexpected ending happened after we were largely ignored for three hours. We sat in the waiting room, looking all very happy-new-customer-like, but no one came over to us to greet us, offer us coffee, or explain the wait, other than the occasional run-by by our salesguy telling us "I'm working on it...". For us, Lakeshore RV was a strange, almost empty and very odd-feeling place. We walked in and out of our new coach several times, and no one took any time to say hi or even make eye contact with the smiling couple clearly anticipating their fun new purchase. Dealing with Lakeshore RV was not a good experience for us. So we had a 300-mile drive (towing our current RV), an entire day wasted, and 3 hours sitting in their waiting room (without being told why we had to wait) when were literally the only customers in the place. My guess is they never wanted our unit, and hoped that "new buyer fever" would overcome us and we would do the deal for the full price. We've not heard from the dealer since then, so the bad taste from our poor experience from Lakeshore RV remains. The attached photo is right from their website. It's a lie.

We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

I was using them yearly to winterize/dewinterize my home in Michigan. I made an appointment for…read morethem to come out and winterize my place 2 weeks before coming up ( I live in Florida; my house is in Michigan) and the day before they were supposed to do the work I found out (by contacting them multiple times) that they were not able to come out and complete the job. No notification nothing. I made an appointment because I do not live there full time. When I called to ask when they were coming they told me they were not; they were too busy. I was leaving to go back to Florida and I could not wait for them to have time for this 1 hour job. VERY DISAPPOINTED! No way to run a business. If I make an appointment and I am from out of town I expect some courtesy. If you can't do it then tell me. Do not make be believe you will follow through. Not the first time they cancelled on me.

From the owner: Repair and Service for Mobile Home and Manufactured Homes…read moreroofs,awnings,siding,skirting,decks,windows,doors,water damage fire damage,insurance work,carpet,vinyl,tile,floor damage Estimates

Called midway Monday afternoon, explained that I was traveling and far from home. My air…read moreconditioner cooling had flown off.. Spoke with Dave and he couldn't have been more helpful. They had the part I needed. He gave me directions to their shop and had it waiting for me when i arrived. Was able to sell to me for less than originally quoted. Can't thank you enough..made my travels a little less stressful.

WOW.... What a great group of people to work with. We were traveling in our Newmar 43 ft Class A…read moreCoach and while in Southaven, MI, one of our slides developed a problem. One of the metal brackets, under the slide, lost ALL six screws and was hanging down about 3-4 inches. Of course.... It's the weekend. This is an important part of the Coach slide and.... This is not good. On Monday, I called Newmar to find an Authorized Dealer. They suggested I call Midway RV in Grand Rapids... only an hour away and it's in the direction we were traveling anyway. Yeaaaa !! The Service staff were very friendly, and helpful. Scheduling with Dave, the Service Mgr, was pleasant. He said... I can't get you in at all today.. (Monday), but probably Tuesday morning, if you can be here by 8:30 AM. I said "Certainly". I then asked if they had room for us to "park & plug-in". Dave said "yes!". Perfect, we will see you about noon today !! We drove up Monday, parked & plugged in, very thankfully. Early Tuesday morning , they had us in and work was completed by 12:00 noon. They inspected both plates and fixed them !! And, we were back on the road feeling sooooooo pleased. Though we were not there to buy an RV.... I would certainly recommend them for RV Service.