I've always had a great experience at this post office - the wait is always short and the team…read morethere is proactively helpful and responsive. I'm almost always able to find a parking spot there too

They are ONLY open till 2pm on Saturday, not 2:30 as I read here. Wasted my time going!read more

This place is cash only!…read more The staff is always so friendly here everytime I come! And they helped me with flat rate packaging so I could save a few dollars. :) The boxes are always stocked up and they have some cute cards to choose from too. Parking lot in front with many open spaces. They stay open an hour later than other places, convenient so I can make it in after work!

This location has been my favorite little neighborhood post office for about a year and a half now…read more Although limited services compared to Donax location, 13th street US Post Office is convenient and within a mile from my house. Ms. B is friendly (always working) and helpful as with her assistant, Sunny. Both aim to please and try to ensure that you are taken care of. This location is clean, neat and organized. Package and mail pick-up make their rounds between 430pm -5pm and closes at 530pm, Monday- Friday. On Saturday's closing time is 230pm. I am hoping one day to see a credit card/debit machine. Not much can be done with parking space. Fortunately, I have not been challenged with that issue.

When is this place not ever busy. It's always busy…read more There's open space parking right in front of store during early morning hours. Other than this, coming to this location can be challenging due long wait lines. Also, not a big fan of the shopping center that this Postal Annex is located in. However, this location is has been the closest to my home for all my mail and package drop off needs. There's the same three staff that usually work at this location (1 male and 2 female). They're proficient, communicative and knowledgeable. They're good. The store has two entrances. Thank goodness. The place is small and can be congested inside when there are too many customers waiting in line. Sometimes, the line will end up extending itself outside the door way. Still not the best area due to delivery driver(s) utilizing same door space to enter and exit. More congestion. Nonetheless, staff make it work. There's been times I've left due to long lines and I end up going elsewhere.

Always a line. Always short staffed. Forever to get what you need. They seem to lose Amazon…read morepackages and boxes. Bentos lot of Postal Annexes. This is the worst!.

USPS is by far the worst delivery in the entire planet, they did not deliver my stuff on time and…read morethey didn't knock on my Door! They just left this on my locker and bounce ridiculous! Now i gotta pick it up, 2 days from now! And fall in line waste time and waste gas!!! DO BETTER! and stop throwing our stuff by our door!

For the past few weeks I've been contacting this PO regarding how they just leave packages right…read morebelow my mailbox. Their response ' mail carriers are no longer allowed to get out of their vans' they're not responsible if it gets stolen. They're recommending you to get a safety box at the PO for a price of course. If you don't want your packages delivered like that. Why should I have to pay more for their services? It's their fucking job to deliver my mail and packages

This Post Office use to be bustling with people working behind the counter and nice and friendly…read moreThey even did a new construction on this post Office But the vibe here is awful. No one talks Or smiles is like a robot here some do converse But only business here And parking is always a wait here I stopped coming here But another day it was early and parking has I was in the area They need new blood with a spirit

Not enough parking so I rarely come to this post office nowadays, and hence why I gave this 3rd Ave…read moreChula Vista post office 2 stars!! I rather go to the Bonita location, whereas I usually get in and out within 1 hour. Other than that, the employees here are courteous! :)

We have worked with Jennifer at the Mailroom for 8 or 9 years for receiving mail and packages. The…read moreservice is excellent and fairly priced. They accept deliveries for us from Amazon, Walmart, Home Depot, UPS, Fedex, and of course USPS. We mostly use 3rd parties to pick things up, but the many times we have dealt with Jennifer in person she has been very pleasant and provided exceptional service. Highly recommended

We have been using THE MAILROOM for 10 + years and customer service is excellent !!read more

I recently had an appointment here to obtain a new passport and the process was quick! That's…read morebecause I came prepared with the required paperwork/documentation to apply for an adult passport as well as report my old one lost/stolen from over 15 years ago. If you're not prepared or have the proper documentation with you, your appointment may be rescheduled. You can also have your photo taken here which is an additional $15 that I didn't mind paying just for the convenience of it all to have it taken care of in one place. It's really up to you and your preference. Overall, I was in-and-out in a matter of 15 minutes. Note that the mail/pickup area office is small and there is no real sitting area to wait except for one chair. The entrance to the parking is narrow so be careful when entering because only one car can pass through at a time on Fern Ave to get to the parking for the mail/pick up/passport office.

Went here for a first-time passport application and photo last Friday. Make an appointment online…read moreat UPS because they only do walk ins as soon as they open on Fridays; and those are 1st come 1st serve! Unfortunately, I'd forgotten my money order at home. Luckily, Mirian was so incredibly helpful and energetic and let me pay for the passport fee with my debit card. In total it was about $182.35; $130 for regular passport book and regular service, $15 for photos, $2.35 money order fee, and $35 for execution fee. The photo quality was superb; l looked like my usual self and wasn't washed out like some other places make you look. I was in and out within 30 minutes -- insanely good!

Stopped by last minute for a quick notary service and the only staff that day was very…read moreaccommodating. He didn't rush me at all while I was figuring out my documents until I was ready. At the end, I needed a pen to bring with me and he just happily gave me one since they don't sell individual pens. Such a nice guy!

Super professional & efficient staff. This place seems like a well run machine. Customers line up…read moreand the staff simply takes care of each person's needs with their full attention before moving onto the next customer. They don't rush & in being so conscientious everything seems to go smoother & faster in the long run.

Lst Storage CURRENTLY has a rat/mice infestation 05/23/26. They will not assist in cleaning or…read morethrow away the damaged items you remove from your storage nor will they let you use their dumpster. No one in the office will assist with information. I was given a pamphlet and told call the Insurance. I've had not issues with this location in the past. Not sure what's going on.

Love the team that works here! Their customer service is amazing. Been with them for over a year…read morenow, ever since they opened this branch/ store front and they're always respectful and accommodating. It's also right off the 5 freeway which is great for anyone who commutes up and down the 5, plus pricing is reasonable!

Normally I wouldn't write a review for the postal service…read more But standing in line allows the opportunity. Can my package get to where it's going? Winning Am I paying fair price? Winning Can I buy boxes and tape? Winning (sometimes they'll give you complimentary tape but this is not common practice) Oops, I forgot a birthday card. Winning & added a postal money order. If the post office is demolished, so will your wallets. *Postal annex- ripoff Supposed to annex was charging $45 post office charge $29. HOT TIP: There's a full parking lot on the back and the side which reads no parking but you actually can park there there's just no money to repaint the signage

I'm a pretty patient person but on a Saturday this post office only had 1 guy at the front working…read morewho had no sense of urgency. He was so slow!!! With a line almost out the door where are the other employees?!?