I had two brand new air conditioners installed by this company. One and a half years in they are…read morelooking to charge me $1,000 for a failed part. They said the part is covered by the manufacturer warranty but the labor and the refrigerant is not. The average cost with some google suggests the replacement for a TXV should cost between $185 to $750. Not only are they not standing by their work, they are looking to make a quick buck even after collecting upwards of $20k from me for my air conditioners. I regret ever letting this company do new units in my home. Clearly they do not stand by their work.

To add insult to injury after a hurricane, my vet started blowing hot air in 3 rooms. Alliance…read moreresponded immediately and came out the next day. The tech was very nice and checked everything out. He explained the issue was self induced...our filter was too thick...bless him for saying it with a straight face. He made a recommendation on which filter to get and we've had cool air circulating ever since! Great company and would call again!

I knew I had a problem with a drain line in my upstairs unit. My regular AC guy was taking too long…read moreto address the problem so I gave Air Systems a shot. Quick response. They have a minimal service charge and charged a small amount for some minor pipe work. The techs were very knowledgeable explaining my system, and the overall cost was good. They didn't try to up-sell me on anything (which I ALWAYS check for). Nice to now have a go-to AC service - Air Systems!

I had Air Systems Texas come out, Was on Time very nice TEC. They will call you. to let you know…read morethere on the way! Found the Problem fast and Gave us A Quote, price was Fare, Had Repairs completed! Has been a couple of week now, Ac is working Great. Thank Y'all

I am thrilled to have found Richmond Air through Yelp reviews. As a property manager, I've worked…read morewith AC companies in several large cities, but I've never experienced the level of service exhibited by Richmond Air. Though this was for a personal not work related AC repair, I was blown away by both Sky (so friendly and professional) in the front office and James, who came to evaluate the system. I couldn't get over the timelines they committed to and their efficiency. James showed up each time as scheduled, was quick to diagnose the issue, and even showed my daughter how to help maintain her ac unit in good condition once he had it back up and running. Their pricing for such service eliminates the need to shop around. Call Richmond Air first to save time and money!

I would highly recommend Richmond air, they do quality work and are very professional; Jason helped…read moreus throughout the whole process when replacing our AC unit.

Super impressed! New A/C install at a great price. Steve spent quite a bit of time explaining all…read moreof my options. The men who installed the system were very considerate and I honestly cannot say enough about the entire experience!

I've been a fan and customer of Spears for years now. The integrity with which they operate is why…read moreI keep coming back. Steve is involved in nearly all customer transactions. The office staff's communication, scheduling and follow up is on point. All of the technicians that have come out and done work - unit maintenance, roof vent installation, and most recently unit replacement have all been top notch - letting me shoulder surf, ask questions, and learn a bit each time. Very professional and courteous from end to end. I highly recommend Spears. This was a 2 day turn around unit replacement with a more efficient and compact Carrier model. Steve game me options, details and no sales pressure. The team got us cooled back down before it got really hot out!

I appreciated Vixiene's honesty in not trying to get us to buy new AC units to replace our 20 year…read moreold ones. Per our request, he raised our AC units with additional concrete slabs, redid the outside piping and insulation and serviced our AC units. Very happy with his work and would recommend this company for all your AC and HVAC needs!

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

Spencer and Alec were the crew that came in and installed 3 new ceiling fans, swapped out another…read moreand relocated and installed a new light fixture in the dining room. Excellent workmanship, very polite and courteous. They were neat while working and clean up afterwards. They showed up on time and came in at estimate. Very pleased with them. Terrific value and quality of work.

The one-star review is not alone. We are SO DISAPPOINTED. This is a company we've been loyal to for…read moreyears- annual contracts, done lots of work in the past. Unfortunately that is past. They no longer care about the small residential customer no matter how long we've been loyal to them. Our home a/c stopped working on Wednesday. They did send out the service guy Manny who just kept saying how "we should have bought the extended warranty service contract when we bought the new system in 2020 and so even though the part is under warranty their labor is not and wanted $2800.- for 4 hours work plus the refrigerant! I asked for an itemized bill SEVERAL times and never got one because they were severely OVERPRICED. I shopped @ and got two offers- one for a thousand dollars less and one for half the price- from companies that weren't afraid to itemized their charges! Also they said it would be a week for the part. As seniors in the Texas heat that is absurd! Other companies took the extra effort and got the part in a day and installed it before our elderly bodies were melted into the walls. Remind me why they never offered a senior discount or even honored the 10%labor discount our contract said we have. Not a word. I hate to write bad reviews but this one is important for people to know if you are not a commercial contract no matter how loyal you have been they will no longer provide good customer service and will severely overcharge. Look elsewhere!! There are other local a/c repairman companies to do a great job at half the price and even provide friendly customer service. NOT AT WEEKS.

We have used their service in the 249 area of Houston in order to improve our cooling during the…read moreHouston hot summer months. Their technicians have helped us keep our unit working well. It was one of Ruben's team members that came over and recommended the proper protocol in order to have the most efficient HVAc.

I had Ruben (a guy with knee problem and a limp) come over to check a condo HVAC. He suggested a…read moretakedown of the entire system from the ceiling to determine if there was a Freon leak (found none, but charged me $500 without a receipt). He then proceeded to the roof (where the compressor is) and determined that the capacitor is bad (changed). He also said that there is a leak, as the Freon was empty. We had set the next day for his next visit to fill the system with Freon and add a dye (a leak detector), but did not show up after multiple calls. Got a different company for a recheck. The Freon was full, and there was a fuse removal/disconnect (in the control box next to the compressor) that was obviously done by Ruben (no one touched the system since the original installation). And guess what: the system fired up once the fuse was connected, and started cooling like a charm. In summary: Ruben obviously tampered with the power supply to make it look as if the system was dead. There was no need for take down of the coil cover to check for leaks, there was no leak, and the Freon was full. The guy is a liar and a fraud. Don't let him get close to your house. If there was an option for negative stars, I would give him - minus 10.