I came here from a recommendation from a friend. I had the best experience at a mechanic that I've had in a long time. The gentleman was kind and polite over the phone and told me I could just bring my car. I get there and the waiting room is large and comfortable with no annoying tv or loud music blasting. If you wanted to get some work done on a laptop you actually could. He then looked up quotes for the parts I needed and sincerely tried to get me the best price. I have a 2016 Audi and I was comforted to see they specialized in Mercedes and Volkswagen there. I was in and out in under two hours and they replaced my battery, changed the oil and did a coolant flush all within budget. As a female customer, they didn't make me feel dumb with their explanation of things either which is a huge plus. I highly recommend this place. read more

Original owner 20 yrs ago was a certified Volvo technician I do not believe there are any Volvo certified technicians with the new owners. Im a mechanic but do not do all my jobs anymore. My last repair here was sloppy and certainly not done by a Volvo certified tech. When I picked my car there were leaks and new codes from their errors and as other reviewers here note, they were going to let me drive off like that. When confronted with the issues on a 'completed repair' they had excuses and non-answers. If Im wrong about there being not Volvo Certified techs at the shop I invite the owner to correct me with the name and certification of the resident Volvo mechanic. read more

Excellent service for an older Audi. Reasonable prices and very helpful. They diagnosed the problem quickly, ordered the part and had it fixed with no issues. read more

I took my 2023 Lexus NX350 for service. Price was good. Friendly environment. Will definitely come back. Thank you to the staff.

Huge thank you to Mr. J.B. and his excellent & efficient team. Service like this should not go unnoticed. Hard to find a reputable shop nowadays. I can relax knowing my Volvo is in the hands of true professionals. Thank you all. read more

Viking Automotive - I can keep this car running forever thanks to Viking Automotive - Auto Repair Near Me - Chantilly, Virginia

DO NOT TAKE YOUR CAR HERE. If I would give this place a zero I would. Viking does not ever deserve a single star. The first thing that comes to mind when ones says Viking Automotive are two words. RIP OFF. More accurately, ABSOLUTE RIP OFF. Took my car here for a headlight (bulb) replacement. I also provided them the headlight (brand new). Asked them if they could do it and they said yes. I thought terrific - and took a seat in the waiting area. This was my biggest mistake. Should have asked them how much it would cost. Figured it has to be either the same or less than the gas station up the street charged me. Boy, was I wrong. Few minutes later technician came back in and said they would have to remove the battery and maybe even the bumper. I thought - that is funny - I have never heard anyone else say that and I have had this car for over a decade. Tech came back in dropped off the key and the front desk guy wrote the ticket (which took forever). They charged $69.55. To replace a single headlight. The gas station up the street quoted $35. I didn't have time to take if there for Walmart does it for less than $20. I wasn't expecting this place to be as economical as Walmart but charging $69.55 to put in a bulb is ROBBERY. When I mentioned the gas station quote to the cashier he said he gave me a "discount" and that the gas station would not have been able to do it for $35. Funny thing is I got my last safety inspection there and they replaced the bulb for $20. Do not even walk into Viking. These people are pick pockets. This place is an absolute RIPOFF where they thing the customers are STUPID. They fooled me once. Was thinking I would do something good and support an independent place. Boy, was this a horrible idea. Fool me once shame on them. They won't fool me again. I will NEVER EVER come back here. Don't get robbed like I did. I normally take my car to 95 Auto in Sterling and they have also changed the bulb for $20 ( I supplied the bulb). The mechanics there are the BEST and they have the best prices. They are the exact opposite of getting your wallet raided and taken to the cleaners by the thieves of Viking Automotive. Stay away from this horrible shop and even more horrible crooks. read more

Under new management, my experience with Viking Automotive was very disappointing and I would not recommend. Prior to my latest experience, I had Viking replace three other Volkswagen cars timing belts/chains including a Passat, Jetta Wagon and a 98' GTI VR6. Having no problems after being serviced. The Jetta Wagon had two timing belts replaced while I had it, by Viking, no problems. Currently I scheduled routine maintenance on my 2003 GTI VR6 with less than 130,000 miles for timing chains and related parts like oil seals. After two plus weeks I get a call to come get the GTI. All good on the drive to work and then home later that night. After parking the car in the garage overnight I noticed a pool of oil under the car. Not good, but checked oil level, everything ok. I thought maybe there may have been some residual/spilled oil dripping off the engine Traveling this day I made sure to grab a quart of oil to keep in the car. After traveling 150 miles in to Central Pennsylvania I noticed the clutch slipping at highway speed while climbing into the mountains. Then the thought of an oil leak was a reality. I guessed the rear main seal was not properly installed. Just a guess. I managed to make it to my destination. Upon checking the oil for my return trip I found it just touching the bottom of the dipstick. Needing two plus quarts to bring to normal level. On my way home the clutch would slip again and again, so I had to drive slowly to get home. Made the call Monday morning to Viking, they wanted it towed in. After another week I get my car back to learn the rear main seal was not properly installed. Needing an installation tool the shop did not have. Driving to work and to home again later that night, the clutch still slips. Call Viking again, they say drive the car in, we will test drive the car ourselves. While zipping around town during the test drive a coolant hose blows off, the clamp was not put on. Car overheats on the side of the road. After a back and forth conversation that day I am stuck with a slipping clutch and Viking says " there is no problem, the clutch was dry when we took it off." They denied the whole situation. "It is the way you drive, you needed a clutch before your service was done." The GTI was driving and running perfectly before I had Viking replace the timing chains. Now I need a clutch and the engine light is on. Before this service the clutch was replaced at 88,000 miles. Very disappointed with the new Viking Automotive. Very unprofessional. I cannot recommend Viking Automotive. read more

I've been bringing my two older BMWs to Viking for some time. They've been great! BMW maintenance is expensive, but these guys are far cheaper than the dealer. They now service all brands. I've taken my daughter's car there and they give it the same great care they do to the European brands they started with. Go see Viking, they'll do you right! read more

My husband had a great experience here, as described below: I was travelling on business from Richmond when my serpentine belt broke rendering my VW Passat barely functional. Viking was able to have me back on the road in under two hours. They went out of their way to obtain the necessary replacement parts locally on very short notice. Their service was exceptional in both quality and value, and they made several helpful recommendations for saving money on future repairs and maintenance. Viking would be my new mechanic if I lived in the area. read more

Been bringing my cars to Viking for nearly 20 years (first a Volvo that I ended up selling to them (!) and now my Hyundai). They have a great stable of expert technicians. I know the price I am quoted for work will be fair and that the work will be done properly. Can't recommend Viking enough! read more

I took my bimmer (MY BABY) in for a scheduled maintenance and have the water pump checked out. Looks like its time for a new water pump. This is a best kept secret BMW Repair Shop in Northern Va. The shop is hard to spot on the street, its adjacent to Famous Daves BBQ and Costco Shopping Plaza. If you live in the Chantilly area, you know what I'm talking about. The technicians are BMW Certified and they know what they're talking about. They take great pride in their work and doesn't try to rip you off. I stopped taking my car to a dealer long long time ago, where they take your wallet, arm and your leg for some gourmet coffee and stale bagels, if you know what I'm talking about. The prices are half of what the dealer charges. Only downfalls are they don't open on weekends (Sat) or have a loner car. But for the price, I don't mind a bit. read more

Vikings is above outstanding with there work and price. I was taking advantage of by other mechanic places which was very upsetting to me. when there were organization's that helped to put my car in safe conditions. I would not have a car right now if wasn't for JB & his team. I'm ever so grateful for them. A million thanks. read more

This place is unbelievable. They provide the best customer service I have ever seen in a an auto shop. This is the only place I would send my wife to and tell her to fix whatever the shop guys say needs to be fixed. I take my Volvo here and they have, on two separate occasions, fixed minor problems for free. Who does that? I bought my Volvo and took it to one of the dealerships in Fairfax for an oil change. They told me I needed $1,500 of work. I took it to Viking and they said I really only needed about $350 of work and the other stuff was optional. This shop is so good I would consider buying another Volvo just so I can continue to have these guys fix my vehicle. I literally can not recommend these guys enough! read more

My go to place for my BMW X5. They are quick and do great work. My X5 has never driven better. The prices are reasonable, labor and parts are high quality. If I can't do it myself, I'll take it here where they understand the tolerances of screws and won't strip them as other places have done with my car. read more

My baby had a visit to the car doc this morning. I am delighted to report that I was really impressed this time. Very courteous (as always) and very professional. The front office has been impressively cleaned up (not that I ever cared just as long as they treated my baby well) and the diagnosis was very quick. I have another appointment to bring her in on Monday to fix the problem, but I'm back to being fairly impressed. Jeff and Paul are always so nice to me and I really enjoy the way they take the time to explain everything (even breaking out the pricing for me). PS, if you own a BMW, service and maintenance are expensive no matter what....BUT, this place is hands down the best value when compared to a dealership. read more

I have a 1999 BMW 740il and they have been working on my car for the past 4 years. I call these cars BMtroubleU because they always need work. My car has over 130,000 miles on it and these guys are terrific in getting it done. Plus they have a deal with Enterprise and Enterprise will pick you up from there and when your car is ready you can just leave the rental car at Viking. Pretty cool. Love these guys! read more

Very responsive & quick to help the customer! They have helped with everything from an oil change to getting parts the same day to fix what is needed. Bill is so pleasant to speak with. Not short & uninterested like most places you go to. Reasonable pricing & don't try to sell you more than you need! I would highly recommend this shop to anybody! Great to work with! read more

The customer service, prices, and level of work all exceeded my expectations. That's all a customer can ask for. The search for an indy mechanic is over. read more

Viking has been my repair shop for more than 10 years. They have been faithful to me in support for all of my Volvo and Volkswagen needs. The shop now does all makes and models. I have always experienced great service on my cars and over the years have trusted them to tell me what is wrong when there is a problem. They never try to get me to purchase more than what is needed for maintenance or a repair. They also assist with a rental for the day if you have to leave your car. Try them once and you will be hooked. I like that they are open at 7:30 so if you need to get to work you can do it on time. read more

Was able to save me about 50 bucks on my brakes and pads. Mechanics were extremely courteous to the needs and didn't try to rip you off.

My BMW needed a new body control module. During the repair, someone at Viking Automotive had switched on the Valet mode and claimed that the trunk was not operational and another module needed to be changed to operate the trunk, at my expense. I told them to check the valet button, they claimed it was not the issue. I came to pick up the vehicle, the manager tried to refuse me from inspecting the car before paying. When I went to inspect the car, I switched the car off of valet mode which enabled the trunk fully functional. I will never return and do not recommend that you get service here. read more

Great service on Volvos. No nonsense, straight to the point type of people without trying to make false work orders.

The most honest auto care guys out there specializing in VW, Audi, Volvo. Always give a great price and Never sell you services you don't need. Beat the dealer service hands down. I've been bringing my various VWs to Viking for quite a while and have never been disappointed. Only inconvenience is no Saturday hours but hey - everybody needs a weekend off! read more

They did not take accountability for a significant and costly error they made. I would not recommend.

I've been taking my Mini Cooper here for a while, and the prices are really reasonable. I've had no complaints. Their staff is very professional and nice, and they work really quick. I would definitely recommend Viking automotive to people looking for a reasonable auto shop in the area! read more

I have been a regular customer at Viking Automotive for a number of years for all my car repair and servicing needs. Among the vehicles they have serviced for me are BMW, Volvo, Acura, Honda, and Dodge. Their staff is extremely skilled and very professional. I have found them to be very honest in their recommendations for service and repair, and very reasonable in their pricing. I would highly recommend this high quality establishment. read more

When you have a European car everyone knows that the maintenance and parts are expensive so you can't complain about that. But if you are a shop that specializes in European cars and people spend that kind of coin you should have comparable amenities. They only drive you to work that is in a five mile radius and would not budge on 10 miles. At this day in age when you go to Ford they have a rental vehicle you can take. When you spend a lot of money on a vehicle to get serviced they should help you out. 5 mile radius is absurd. read more

I came here to have them inspect a used volvo before I planned to purchase it because it was close by to the lot and rated highly in Checkbook magazine. They were extremely helpful, took a look for FREE, and let me know that one of the problems with the car was covered by an extended warranty and would be repaired for free at the dealers. These guys seem extremely knowledgable and trustworthy. Would definitely use them regularly if I lived closer by. I at least owe them a good review. read more