Buyer Beware! Sold me a fifth wheel with rain water leaks!…read moreThey covered water damage with fake stick on paper. I have in writing missing screens would be replaced and over two months after delivery I'm still waiting. I was told the measurements were taken and sent to factory for replacing. 4 weeks after taking delivery I asked to take my measurements and send myself. I have screenshots. I have since been ghosted by POS owner Rory. All my blinds were replaced with really crap Vinyl blinds and are bad quality (bait and switch) If you do decide to buy a shit RV from these clowns, Do not Let "Enrique" put hands on your RV . He has no business fixing anything in your home period. "HACK JOB Enrique" good luck with YOUR water leak purchase

The friendly and knowledgeable folks at Best Buy RV made our purchasing process quite enjoyable…read more Rory handled the paperwork and made the "deal" without any pressure. We made three trips to the dealership in the decision making process and never felt intimidated. Enrique made sure the rig was ready to meet our approval on delivery. Christie made every visit or phone call a delight with personable and professional approach. Great people and products at Best Buy RV in Murrieta.

My partner and myself just left Richardson's RV center. We were greeted by the Salesman Rene…read moreLozoya, or better know as Gunny. Omg, he was so amazing, helpful, Is knowledgeable. We were getting information because we are very close to making a decision. We did not feel pressured and he gave us all the necessary information plus more. On some of the beautiful travel trailers that they have available. Thank you Gunny for your wonderful kind customer service and friendly attitude. We will be back.

I had a great experience purchasing a travel trailer here recently. I want to say thank you to the…read moresales team and also specifically to Jeff who helped me with the delivery process. I'm fairly new to the RV hobby space let's call it and his pointers were very useful. I'm glad I took notes. Thanks Jeff and the Richardson's team and happy trails.

Another 5-star treatment visit, and i just want to call out the consistency. So this isn't a one…read moretime thing. I'm finding consistent 5-star service and delivery every time i come back to Airstream Inland Empire, making it the real deal. Thank you Julie for going the extra mile today for me, and thank you William as always!

I recently took my Airstream into Airstream Inland Empire for what was supposed to be a simple door…read moreadjustment. Big mistake. They immediately upsold me on new tires and a whole laundry list of other "necessary" services. Against my better judgment, I agreed. On speaker phone I asked Will what the total would be "all in with the tires, door and all the other things". He gave a $3800 price (my wife and I had him on speaker phone so we both heard the quote). So that's when we agreed. When we called to check on progress we were told the amount would be over $6000. What????? That's not what we agreed to. Julie said she would talk to Will. When he called he said the price he quoted was without the tires and door. We told him that was not what he said on the phone. He then made some adjustments and brought it down to $4800. Still a $1000 over what we agreed upon. I guess $1000 doesn't mean anything to him. He also said they take credit cards. We found out through Julie that they charge 3%. That also should have been said during the phone call about approving things when we asked if they take credit cards by the manager Will. What should have been a quick job turned into a three-week ordeal. When I finally picked up the camper, I was horrified by the lack of basic attention to detail (they had lost my key, sloppy installation of door trim, lost the blocks for my front hitch, hadn't completely removed the wax from wolbenizing, and other things). There were loose rivets and pieces of trim scattered all over the floor inside. Even worse, they had badly scratched the front windows while "replacing the splines." The sales manager (Will) had the nerve to claim the scratches were already there (from trees) when it came in and indicated in the future they will take pictures when the unit comes in (to make sure I'm not lying). Fortunately, I had clear before photos proving otherwise. Instead of owning up to the damage, they tried to gaslight me. We took our Airstream to our storage spot and then saw that they did not replace the shower door seal and we were charged for that as well. I bought an Airstream because of its legendary quality and expected white-glove service from a "five rivet" authorized dealer. What I got was the complete opposite: sloppy work, unnecessary delays, upselling, and denial when they damaged my coach. Very disappointed. Save yourself the headache and go south to San Diego or north to Orange County instead. Inland Empire is not worth it. The fact that this location is a "five rivet" dealer makes me challenge the entire Airstream ranking system.

I stopped by Camping World in Temecula just to look around for a future purchase, and I had an…read moreoutstanding experience thanks to Mark. From the moment he greeted me, he made the entire visit easy, comfortable, and enjoyable. He is incredibly knowledgeable and took the time to answer every question without ever making me feel pressured. What really stood out was how personable he was. It honestly felt like I had known him for years. He treated me with genuine kindness, patience, and respect, which made all the difference. Excellent customer service like this is hard to find these days. When I'm ready to make my purchase, I'll definitely be coming back to work with Mark. Thank you for such an amazing experience!

My experience was absolutely amazing Austin was great walking me through everything and Miss Evelyn…read morewas absolutely helpful and walking through the process! Super friendly people super knowledgeable, I highly recommend!

We bought 26 ft trailer in August 25. Has some problems, still under warranty. We met Matt Eck and…read moreexplained the problems. Very courteous, professional and friendly. Picked up today Saturday January 10. Most of the work was done but still needed a few things to be looked at. He recommended some upgrades that would be beneficial to the trailer. I would like to commend Matt for his professionalism and friendliness. If you need any work done to your trailer or RV, ask for Matt Eck. This Service Rep deserves a raise.

I recently posted a negative review regarding my experience with Giant RV in Murrieta. Since then,…read morethe situation has been resolved, and our deposit was returned. I believe it's important to update my review when a business makes things right. While the experience was stressful, I appreciate that the issue was ultimately resolved. Thank you for following through. Says A lot! K. A.

I am having such a positive experience so far! JR has been…read morea great communicator and such a professional problem solver! Going above and beyond! My van is my home away from home and I believe it is in good hands! Thank you JR! -Laurie

My generator was not charging my RV so I made an appointment for TVRV, and my thoughts were oh gosh…read morethey will have my vehicle for a couple of weeks.WELL I first took the RV to the location of purchase and they claimed it could be the transfer switch but they don't work on that kind of thing so like I said I'm at TVRV and JR was helping me with checkin and all that, so he says okay let's go out and troubleshoot somethings he found the problem in under 3minutes. And I was headed home in 10 minute. Thank you JR for your expertise in this matter. RV

Jason was amazing and extremely patient while we waited to sell our existing trailer . We were…read morefortunate that the trailer he showed us months before was still available . He was communicative through the whole process. We highly recommend . Update : had to take our trailer in for its first warranty repair They receive a 10+ Julie in the service department was amazing and went to bat for us . They did a great job in getting the repairs done in a timely manner . They consistently exceed our expectations. We can't imagine going anywhere else .

Purchased our first camper. Thank you to Jeff who walked us through all of our questions the first…read moretime we stopped by. The day we purchase Gunny and Jeff made sure that our questions were answered. The day we picked up, all of the staff and Veronica were so helpful. Definitely couldn't be more impressed by all of the help we received. I recommend RV Supercenter 100%.

We had a great experience at SoCal RV. After going to most of the high pressure big box RV stores…read morewe found coming to SoCal RV a much better experience. Not only did we get a better deal on a like new preowned travel trailer, but our buying experience was much more enjoyable with less pressure. The whole team at SoCal RV went above and beyond to make our buying experience better than we could have hoped. If you are in the market for a new RV/Travel trailer/Toy hauler I highly recommend SoCal RV.

Terri at SoCal RV made our travel trailer dreams come true! From the start, she was kind, honest,…read moreand attentive. She not only made sure the trailer was beautifully cleaned inside and out, but also took care of a few cosmetic details so that we could start off on the right foot. We can't wait for all the memories this trailer is going to be a part of for our family. Thank you, Terri, for everything! We are so excited to begin this new adventure.