Don't go there! 1. When I makes an appointment they charged me $75 fee in advance. On the day of my haircut they charged me additional cost and never deducted my $75 I payed in advance. 2. On the phone they quoted a haircut will cost $45 and I ended up paying $65 for it. To top it all off, my haircut is uneven !!!!!! I've could have downs better job myself. 3. My highlights turned out yellowish, never had that happen before by a professional. They also used extra product without asking and it added extra $$$ to my bill. Conclusion: I'm not happy how my hair turned out, they over charged me and own me $75. I do not recommend this place. read more

My 1st time there, I had an appointment with Grant he's nice and professional. I used to see nice fresh haircuts on my Clients & I asked where they get their hair done. Many people answer Grant. I would be recommended him to my friends & family He took his time with my hair Using great products and he gave me a beautiful haircut. I left the salon and I feel great. Thank you Grant. read more

0 Stars if possible the white man in front desk idk if he's a manager or what he is, he was in the check in/out section. He is rude and nasty. We had a horrible service done to my mom. we did NOT get even remotely close to what she wanted and this man cut us off in the middle of our explanation to tell us he doesn't have time for this and he will never take us in again. He is a nasty person and the worst thing is that my mom left with her hair RUINED. and yes it was absolutely ruined. We just wanted to talk it out and find a new solution because we are visiting from out of town and don't have the time to stay there all day to fix it. He was so rude and honestly i was taken back by his attitude and the way he just cut me off from speaking and tried to argue with me. the service that was given to my mom was perfectly fine from the guy doing her hair, he simply didn't do what she wanted, it was a completely different color when we explained we did not want anything dark on her because it took time to get her ash blonde. the guy who did her hair was not at all a problem, the problem was how could we fix this because we had no time and her hair was dark red with almost black roots? yes this ruined her hair, we have to do so much extra work in order to get her back to her light color and it's still damaged. i think the issue would have been solved had that guy not been so rude and disrespectful. but if that's how he treats clients then i can see why this place has so many bad reviews. read more

Very unprofessional. I booked an appointment to dye my hair blond which takes hours & I was put in a 30 minute slot. Once I got there & was in the chair already the managers tells me I have to come back another day because they don't have time do my hair. Rosa, the woman I spoke with on the phone was extremely rude as well. Will not be back! read more

when going i showed the stylist a photo and told her what i wanted and didn't want. She did the complete opposite! i told her i liked my length and i wanted curtain bangs. i got no bangs and she took 3 inches off without telling me! i also did not want layers and was left with this choppy mess! I left the studio in tears today and when i confronted the stylist about it she basically told me it was my fault because i wasn't clear enough on what i wanted even though i showed her a 360 video of the hair i wanted. i just don't understand how you can mess up this bad read more

I went to Visible Changes inside the Galleria today to get my hair colored and cut. Marcus did an incredible carmel balayage. He was fun to talk to and colored it exactly like the picture I had showed him. Jin did my cut and style and talked me through each step. Before taking any length off he asked my opinion. He is a great stylist and made me feel beautiful :) Very happy with my service from both of them! read more

Visible Changes - Carmel Balayage colored by Marcus. And cut and style by Jin. :) - Hair Salons Near Me - Houston, Texas

Went in for my haircut with a Kourtney Nguyen and walked out very happy with the way my hair turned out . She really took her time, literally ,we were talking and and an hour flew by of just cutting my hair. I will definitely be retuning read more

I can't really say anything terribly favorable except that it didn't cost an arm and a leg. I haven't cut my hair in almost two years, so I was really apprehensive when I decided to get my hair cut (I have had some seriously awful cuts before). Part of my decision to go here was that they were open on a Sunday. I scheduled for 1:30. It kills me when I make an appointment and I'm not seen for 15 minutes. Why did I make an appointment then!? The guy who washed my hair was nice, and talked up my stylist (Jenny, I think?).... then I met her. I explained that I hadn't had my hair cut in ages. She barely spoke to me the whole time and was very short with me when I was trying to explain what I wanted. She did not put me at ease. Not sure if this is a turn off for anyone else, but the stylist at the station next to me spent the duration of my hair cut putting on makeup. I feel like thats really unprofessional, why didn't you handle that at home, and what are you doing at work that requires a reapplication? You're a freakin hairdresser! Most salons I've been to (including my nail salon!) offer a drink. Maybe this isn't standard practice? Or maybe my expectations were too high? In any case... The hair cut was so-so, I kind of regret going here - I wish I'd have waited and ponied up the money to go see Tiffany at M Salon. I left with a bad taste in my mouth and unhappy with my hair. For what you get, its expensive. Just a side note, I went with a style director (Whatever is right above a master) so I feel like my lack of enthusiasm for cost and what was done to my hair. read more

I've gotten my hair treated with keratin, cut, and styled by Claude many times and I just wanted to say that she is amazing!!!! She really knows what she is doing and our conversations are always so easy. She is so sweet to talk to and I love coming to see her. If anyone is looking for a keratin treatment, cut, or style, come see her!!! She also knows her hair products, so definitely ask her for some recommendations read more

I called asking if they do free hair cuts if I donated my entire hair to scalp bald. She went on to tell me they donate the hair and to pick my hair dresser based on the level of experience. I asked so do I have to pay for the hair dresser? Yes. Uhm...okay thanks? Then I rather pick any salon. Not sure why visible changes is listed under free hair cut on yelp but should be removed. read more

Marcus did a phenomenal job on my balayage! I had several old colors in my hair plus 2 inch roots, he was able to create a wonderful blend of colors that looks very natural and put together. Will definitely go see him again. He was also very nice and personable. I felt very comfortable expressing my hair concerns and wants. He was able to bypass my expectations. I loved the whole experience. I have gotten lots of compliments on my color. Cody did the trim and style. He also did a fantastic job. Lots of compliments on the whole thing after leaving VC in the galleria. read more

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I'm not a picky guy, so when I said "short on the sides and short on the back," I'd be okay with any variation of that. Especially if the only thing they do all day is to cut hair and gossip. Plus, at $35 for a guy's haircut, that should come with a back rub and beer. But what I got was a mullet and an uncut right side. My professional, studio director or whatever they call themselves, left my hair so long in the back that Steven Spielberg (an actual studio director) called me for a rerun of Back to the Future. He said my 80's mullet landed me the main role. So thanks, Visible Changes! read more

HORRIBLE. I took the 75$ pack. she constantly kept saying my hair is bad shape... she gave worst hair cut ,... and I am searching someone who can help rectify this.. obviously not going to visible changes. read more

so they don't actually open at 9:30. they open at 10... the doors are open and the receptionist are there.

I normally don't do yelp reviews, in fact this is my first one. That's how bad the service was for me today. I went in for my usual deep condition. I have a lot hair which happens to be thick and curly. I usually get a deep condition and a brush out for 10 dollars. Today, I don't know the name of the young lady but she was in the process of washing my hair. She asked me if I would like her to brush it out. I said sure. Another fellow male employee saw her brushing my hair out and decided to take part of the brushing process. He wanted to "help" her because I have a lot of hair or so it seems. She was a sweetheart and asked me if I was I rush and that she didn't want me to walk out with tangled hair. I kinda was but I wanted to get it over with. Close to an hour and they said I was "done". My hair felt very dry and the male stylist tried to upsell me by saying my hair is dry and I should buy their conditioner. Here's where I get angry. The woman took my paper and led me to the counter desk. I had cash in my pocket and I was ready to tip her. The male stylist then came and took the paper away. He went to the back and later returned to tell me my deep condition is 30 dollars. I was stunned and said okay. I asked the clerk why are they charging me 30 dollars. She told me it's up to the stylist. She went to grab the stylist and he told me that they charge a dollar per minute to brush my hair out. I told him I come here all the time to get the same exact process and I always pay 10. If i knew the fee, I wouldn't have done it! He just stood there and repeated the same thing. I was in a rush, so I just paid and left. It's really wrong to charge hidden fees like that. If you know it's going to cost more than usual, you should have told me from the jump. In fact, it makes it more wrong for him to take the paper away in order to charge me more. I didn't even ask for his help! I'm an honest guy and more than willing to pay the fair price. They didn't even fully detangle my hair! I still had knots and they audacity to charge me like that? My hair is dry and wasn't even properly conditioned! This is the last time I'm ever coming here again. It's so wrong because I met other genuine and honest hair stylists that didn't even dupe me like that. I don't know how their system works but I'm sure he wanted to match a quota. One stylist, just stylist messed everything up for me. Again, I won't come back. Be honest with your guests, and be straight up. You can get your money without being sneaky. It really says a lot for a chill , nonchalant guy to come on this app and take their time to write a negative review. Do better, actually care about people's hair and time. read more

GG is amazing!! She did balayage for me and I love the results. She was able to do my hair even though I had previously dyed my hair dark brown. She is awesome. read more

Visible Changes - Balayage by GG - Hair Salons Near Me - Houston, Texas

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First off - I love my highlights, cut and style. I stylists were professional and did an excellent job. HOWEVER - when I called in advance to get a price, I was told that the lowest price for highlights is $110 but could very possibly be higher. I would not know the actual price until I came for an appointment. A non-refundable deposit of $75 was required. Fees are added if it is a credit card. When I arrived for my appointment, I was told that $110 is for highlights just to the crown of my hair and about an inch or two down. Ten more dollars would pay for slightly more highlights. The cost went up in increments of $10 the more of my hair was highlighted. What I needed done would cost me $!80! This is $70 MORE than the price quoted. Kudos to my nice stylist who actually charged me $160 when she saw how sad I was. I feel that this was a bit of a bait and switch on the part of Visible Changes, especially as the $75 plus credit card fees leaves you stuck and with few options. Visible Changes needs to be up front with their pricing on the phone, on line and in person. I needed to be told "The lowest cost is $110, which pays for highlights at the crown of your head. Pricing increases in increments of $10 the farther down the highlights go. The cost of highlights for a head of hair, when your hair is slightly lower than shoulder length begins at $180 and goes up from there." In these days of soaring inflation, where the cost of groceries and gas hit our pocketbooks harder and harder, it is important to be up front with pricing so that consumers can make informed decisions. read more

Quick and simple! Just wanted my hair trimmed and did not have much time to spare. Very reasonably priced. It includes a shampoo and hair cut. Thank you Rony for the delightful service! read more

Bobbie at Visible changes @ Galleria is the best Hairdresser I know! She has done my hair for many years I'm never been disappointed! Love her read more

I have been going to Sarah for many many years, I have short hair and she always cuts it fantastic. I had not been to see her since July (yikes, has it been long since I got a hair cut!), went Saturday and LOVE MY NEW SHORT HAIR! She has been with Visible Changes for a long time, she listens and has the skills, very experience and professional. read more

Just moved to Houston and needed a new place to get my hair cut and colored. I looked at previous yelp reviews and noticed that many people mention Visible hair salon... As soon as you step in the building you notice people are friendly also very clean! GG is a really sweet girl. She never has anything negative to say. She is very knowledgeable about hair and fix my hair from a previous desastre somebody else did it in the same place few days before... She did such a good job. It's exactly what I wanted and love it.. Prices are also fair. I'll definitely be back there. read more

Visible Changes - Hair Salons Near Me - Houston, Texas

I got my hair done by GG, she gave me exactly what I wanted and more. She was so cool and the place had a great staff working for them as well. I got to my appointment on time and I didn't take long for them to see me. Overall it's an amazing place where i left looking like a different person, it feels and looks great! read more

Visible Changes - Hair Salons Near Me - Houston, Texas

Never going back. I had a function to fo to and went for a hair cut. I specifically told them that I do not want it short. My hair was cut so short that it looks like boy's hair. The stylist tried to use blow dryer to fix it and I think she knew she cut it too short. She tried to push it back behind my ears and tell me to use earrings to make it cute. I do not know what kind of stylist do they have. It is worse than going to super cut. Never going back. Spend 70 dollars but it looks horrible. I am making excuses, not to go to the functions that I have to go to. The store should be embarrassed to hire people like this. read more

I really feel bad leaving bad reviews but I wouldn't want anyone to go through the same thing is me. No matter what, do not get your hair cut here!!! I asked for a little longer than shoulder length and the dead ends trimmed in the front because the front was already shorter than the back and my hair is way shorter than my shoulders - basically at my neck. The manager was really nice and gave me a refund but I still have to leave this review to warn others because I don't want the same thing to happen to anyone else. I've cried all day and have never had anything like this happen with a haircut before. To make everything worse I'm just now seeing in the pictures I took that the back isn't even cut straight across it's cut at an upward angle and I asked for a straight across cut. I don't know the stylist name but he was a man with blonde hair and top level stylist. I hate to leave a bad review but learn from my mistake and do not go here for a hair cut because they won't give you what you ask for :( read more

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I love this place and my hair stylist, Jennifer Pham, and would definitely recommend her. Unfortunately, today a weird situation occurred. This was my second time coming here, and when I arrived, I saw the same lady who had cut my hair last time. I made sure to ask the front desk if it was the same person and booked my haircut accordingly. After she checked, she asked if I wanted to book her, and I said yes, wanting exactly the same haircut as before. Only later did I find out that I was charged way more because she was a senior stylist. Why didn't anybody at the front desk inform me of this beforehand? When I asked the front desk to check my history, they didn't mention that this stylist was a senior. When I found out and asked why they didn't tell me, they simply said, 'You wanted exactly her.' Yes, I did, because she did my last haircut. I feel overcharged, as I received the exact same service as last time. read more

I had a really bad color experience at another salon. Celeste is my stylist at Visible Changes Galleria. I messaged her to tell her that my hair was beyond fried and I needed her help with a haircut. When I arrived, we spoke about the fiasco and it was really great to be able to laugh about it. She turned my fried hair into a sassy sleek bob. She's an amazing stylist who turned something negative into pure awesomeness. I highly recommend her! read more

If you are looking for someone that pays attention to every detail, look no further and visit Grant at the Visible changes Galleria Houston location. He does a phenomenal job. I will continue to go and get my haircuts from him! Great guy! read more

Since the last time I was at VC, they not only raised their prices by $5/cut with no indication of this on their website, they also now add 3% to all credit card transactions. Hey VC, credit card fees are your cost of doing business. Your customers shouldn't have to pay to pay you. I've always been a supporter of this successful, Texas-based company, but they are going to nickel-and-dime me into changing salons. read more

I have come here from 2014 on but was never quiet satisfied with the stylists I was assigned to, as I always went for the junior and a different one every time. Until 2016 January I met Hannah Christine Crotts She is so amazing!!! Her work ,personality,and talent. I found the one, and will always be loyal to VC till she works there!! I be already been to her about 5 times and every single time my experience is the same top notch!! Keep up the great work Hannah!! read more

Visible Changes - Cut and style down by Hannah Christine Crotts!! - Hair Salons Near Me - Houston, Texas

I went in because I needed a change in my hair. I showed the stylist what I wanted and she completely exceeded my expectations. I am very happy with my hair. I would highly recommend Yomaira. She is a great stylist and pays a lot of attention to detail and always knows what is best for your hair type. I would definitely see her again. :) read more

Visible Changes - In love with my hair! Thanks Yomaira - Hair Salons Near Me - Houston, Texas

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This is the biggest style saloon in Houston and probbaly the busiest, so you should a little delays due to all the traffic and roadwork around Galleria, however, you can clearly see that the place is managed and has a lot alternative stylists for you to chiose! My favorite Maria Blanca! read more

Visible Changes - Hair Salons Near Me - Houston, Texas

This review isn't about the stylists, Im sure they're fine, this review is about the cheap and incompetent management. Yesterday my wife went to get her hair done there and when she finished they told her they don't accept american express bc the fees are too high. I can't emphasize how big a joke that is. I own a chain of stores in a different industry with way lower margins and I pay anywhere from $2-4k/week per location in credit card fees. Regardless of why they don't accept amex who barely charges a whopping 1-1.5% more than visa/mastercard they made my wife wait while I was trying to give her my credit card number over the phone.....I was at the texans game and couldn't send a text with a pic bc there was no signal and it was so loud while I was trying to read her a CC number off a mastercard to give them What a joke We use amex for everything and most businesses besides a taco truck will take it, let me ask visible changes management this, if amex fees are so high, tell me how much lost business you face when people like my wife don't come back? She only came to you this time bc her normal hairdresser left so she was looking for a new one and you carried the awapuhi she likes to use. Sadly I guess she has to find another regular salon that is willing to pay a whole $1 more per visit to get her business. read more

Don't treat me like I'm stupid when I've bleached my hair hundreds of times. And y'all my hair looks like a mess...Kim k "if you ran a business you were passionate about then you would know what it takes" @jennifer btw if y'all want to see my hair before this look at my profile pic my hair is now orange and disgusting. All they care about is money. Prom was really important for me now my hair is damaged and orange because they over lapped the bleach taught me a lesson! Never going to a hair salon again! Especially VISABLE CHANGES thank u next read more

Visible Changes - Hair Salons Near Me - Houston, Texas

Love getting my haircut here! Randy is the best and always leaves me feeling cute af! Love how the hairdressers actually spend time cutting and styling and make sure it's what's you want. They give a whole hot towel minty fantasy included with your haircut too, which I look forward to every time. Always a reasonable price too! Ask for Randy! read more

I went in for a new look last week! Marcus listened carefully to what I wanted, which was purple ombré accents on my black (Indian) hair. He did an impeccable job, took good care of my hair during the bleaching process, and mixed up the loveliest shade of violet you could imagine. On top of being a coloring wizard he is also a lot of fun to be around! After the color I went to Dana for a cut, and was equally impressed. She actually came by early during the coloring process to check it out and talk about my cut, and I appreciated her taking that extra step to give me the perfect cut. It looks great and she also taught me several styling tricks to use at home. I would definitely go back again! Feelin like a boss b***h with my new do ;) read more

I have been going here for 5+ years , and love it ! Meta is my go to stylist for cut /style. She does amazing work , and is very detailed with her cuts and takes her time. Meta goes above and beyond to give excellent customer service ! read more

Visible Changes - Hair Salons Near Me - Houston, Texas

Yesterday was my first time coming to visible changes and I absolutely love this place!! GG was my colorist and Claude was my stylist!! Best experience I've ever had at a salon!! I'm definitely coming back read more

Visible Changes - Hair Salons Near Me - Houston, Texas

I have asked for an ash tone a million times.. the color specialist ensured me that I will not get an orange tone and it will be ash. After I was done, she tried convincing me that my color was ash instead of fixing it do not recommend them at all read more

Visible Changes - This is the color I got when I asked for an ash tone !!!! Do not recommend them at all:( - Hair Salons Near Me - Houston, Texas

I went in to visible changes yesterday hoping to walk out loving my hair and instead I walked out about ready to cry. I had hair that was down to the middle of the my back... always having long hair I wanted to try something different and get it cut short. Right off the bat I showed my hair stylist Vero a picture of what I wanted and I told her longer than that picture. It's severely shorter to the point where I can't even pull of it back in a pony tail. The ends of my hair look as if a child decided to just cut my hair straight off. It's not blended whatsoever... so I get home and bring out the big hand mirror and notice that in the back of my head there's a big chunk of hair that's shorter than the rest and it's already very short. Farthest thing from a Bob I could think of. read more

Visible Changes - Terrible.... - Hair Salons Near Me - Houston, Texas

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Amazing wash android blow dry every time. I have been coming here for years and they never leave me disappointed.