First time at this salon and it was a breath of fresh air! I reached out via FB with a booking…read morequestion, got a quick response & was able to be seen the next day. Thy did my nails - natural with builder gel. She was very thorough and talked with me throughout the appt making sure I was okay,everything looked good, etc. I look forward to returning to this salon.

This has been the best nail salon ive ever gone to and i dont say that lightly! I travel frequently…read morefor work and often have to deeply search to find a nail salon that is of good quality and trust me, thats not common to find. I saw the good reviews and came here even though it was a little further from my hotel. Hospitality, service, cleanliness... All 1000/10 for me. Above and beyond! My nail tech- Thy, was very informative, kind and did such an incredible job. Probably the best mani pedi ive had. I came in with a photo if milky white nails and received exactly that. I was offered drinks, the leisure to play a tv show or movie and great informational tips on nails. I wish i could fly to Virginia beach just to get my nails done here everytime!

Alice was our nail tech. She did a manicure and pedicure for us and she was amazing. Very kind,…read moreprofessional and attentive. She asked questions along the way to ensure we got exactly what we came for. In addition to that, that staff here are extremely welcoming and friendly. Great atmosphere. I would highly recommend.

Victoria always does a wonderful job. She is very skilled in her craft. She is friendly and…read morerespectful.

What a great salon!! I have been here 2 times and each time it gets better. I had Hai do my nails…read moretoday and I was so happy with the outcome! I have wasted a lot of money at other salons and I am so happy to have found Bonjour!

Techs are friendly and talented, but the scheduling is a mess. Walked in the first time - 2 hour…read morewait. Had a 9:30 AM appointment the second time and wasn't seen until 10:20 because only one tech was there and they took walk-ins first. Other techs arrived at 9:45. Love the techs, but the wait isn't worth it. After they were nice to give me a call and discussed the confusion. Like I said the professionalism of the techs is there but maybe it's just my luck with the wait time.

The service here was disappointing, especially given the price. I brought my 16-year-old daughter…read morein for prom prep, including brow and lip waxing, a pedicure, and a full set of nails with designs. I clearly explained everything she needed to the front desk, but that information was never communicated to the staff, which created confusion from the start. Lily, our nail tech, was kind and professional, and the nail designs looked good initially. However, my daughter's nails began chipping the very next day, which is unacceptable for a service meant for a special event. Lily also performed the waxing. While the process itself seemed fine, the wax used on my daughter's eyebrows left her face extremely red, which raises concerns about the products being used for facial services. On top of that, I waited over two hours and was not offered even a basic courtesy like a beverage. For a total of $183 plus a $50+ tip, the level of service and quality did not match the cost. Overall, while the staff was polite and the designs were nice at first, the poor communication, subpar results, and lack of attention to customer experience mean I will not be returning. I now have to find another salon in North Carolina to fix issues right before my daughter's prom. Update: another nail chipped...I will NEVER come back to this establishment!

I was driving around and noticed a new salon. It is very clean and trendy, a bit small and close…read moretogether due to the layout, but it's a pretty salon with new chairs and tables. When you come in, you check in at the desk with an iPad, and the wait isn't long. I was getting a pedicure and decided on the milk-and-honey pedicure with hot wax. They have a host serving drinks, which is a plus, and the prices are reasonable. The only reason they didn't get 5 stars is that I felt the pedicure was rushed. They set a timer--probably for a massage--but the lady turned it on once she started scrubbing my feet. Also, her painting of my toes was a little uneven. I recommend the salon; it's centrally located, but I wish there was more parking.

Icon Nail Spa is located in the Harris Teeter shopping center off Kempsville Rd. I walked in on a…read moreWednesday and was immediately greeted and serviced. The gentleman that did my nails was hospitable and kind. He did a good job on my nails.

Designs are always on point. Great vibe and services are always friendly. Suggest making an…read moreappointment.

If I could leave no stars, I would. Beware, this place likes to scam and is not honorable. We were…read moresent a gift voucher from a family member who does not live locally so my daughter could get her nails done. The bottom of the voucher had the website address to this business where I booked an appointment for my daughter to get her nails done for her birthday. I used the address on the website to find the location and brought my daughter for her first ever full set on her birthday. When I came in, I told them specifically I have a gift voucher to use like the bottom of the voucher stated. They said "okay" and set my daughter up to get started. They did a good job making her wishes come true on the set. However, when I went to pay they told me they don't honor these vouchers as they don't sell them on their site. I had proof of the voucher and the email sent from them when it was purchased and they still told me it would not be honored. They told me I'd have to reach out to my family member and get a proof of purchase from them (from back in December, by the way) in order for them to honor it. My family member lives in a different time zone and this was not possible at this time. The manager would not budge on the issue and told us they'd just take my daughter's nails off and we could leave. My daughter is 9 years old and was in full-on tears at this point. As a mom, obviously I just paid in full and walked out. Other patrons in there could not believe it as well. Just beware that their customer service and honoring a gift that came from THEIR WEBSITE is not something they will do and that's just shady behavior. Thanks for taking something that was supposed to be special for my daughter on her birthday and turning it into something negative and sad. 10/10 do not recommend.

My nail technician is Nena and she is so talented and professional and pays attention to detailsread more

I have been a client with Lush Nails for many years & their service is top notch. The entire staff…read moreis friendly, professional & very easy to talk to. Prices are competitive with other nail places I've used in the past. Their selection of nail colors is fantastic & they work very hard to give me great service every time I've been there. I highly recommend Lush Nails at Cypress Point Shopping Center. You will be very pleased

Very happy with my visit nail technician very thorough and pleasant to talk to also very close to…read moremy home I will definitely visit again.

If I could leave 0 STARS I would. Worst Nail Spa in VA BEACH. Got there receptionist rude and…read moreyelled at me that nobody could do my pedicure after I booked an appointment for pedicure and manicure. Got my nails done by VINCENT DANG and told the receptionist that I did not ask for them and I wanted them to redo them he stated I had to pay so I walked outside the area to talk to my mom and he chased me. After he chased me, I went back and then they were talking about me, and I walked outside the area to call the cops. Then I requested Security to follow me and four guys follow me after that with Security. Then ask Security to bring me back into the shop and he stated that he could not. And once I asked Security to walk outside with me while I waited for police, they followed me all the way to Cracker Barrel and McDonald's recording me. Cops came and told me that I was correct that it was not the correct service and that I would have to pay but could dispute. Update : Bank is giving me back my money

I had the best experience last time. I love a good massage chair during a pedicure. The manicure…read morechair actually was not as comfortable but regardless my pedicure and gel manicure were great and so was my champagne on the side!

I have been going here for a few years now and every time I'm leaving so happy. Nina is the BEST…read morenail tech I've had so sweet and very particular about her work she'll fix anything she doesn't deem good enough. If anyone wants to go here definitely recommend Nina and Elena! Picture of what I got done today!

Great nail techs, relax and enjoy a mimosa while they do your mani pedi and wax your brow and or…read morechin

My friend and I found this place and wanted to try it out! We got there and the lady said go wash…read moreyour hands. We had an okay pedicure except she didn't understand I wanted gel nail polish on my toes as well but my nails look horrible and it was overpriced for something I didn't ask for. Will not be going back again. I have to get them redone somewhere else before my trip!

forgot my wallet in my husbands car,thank goodness they took apple pay! i'm not from around here,…read morei'm glad i picked Jenny's nails! Freddy did my nails!! she was the sweetest lady ever, took her time on my nails and we had some fun conversation. i didn't know card reader won't let you tip! so Bring cash for tips!! I will be back next time, Asking for Freddy and with cash! Go give them a try!