The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Apodaca's gave me a quote for a dual pane window back in April 2025 of Approx $586 after coming out…read moreto take measurements. I said no thanks and continued to search for reasonable pricing. Went with someone else who did the job for $400. I received an invoice via email in June for $586, I immediately responded questioning why an invoice was sent and informing no job had been completed. 8 MONTHS later (today) December 2nd, 2025, someone called me attempting to collect payment. Quite suspicious. ***BEWARE***

I called Apodacas as soon as my bedroom window broke and they immediately gave me an estimate and…read morehad somebody out here within a few hours and fixed it. Everybody I talked to was very helpful and friendly. Gabriel did a great job. I appreciate how quickly they were able to do everything and for affordable pricing.

we have had dessert king windows for the last 21 years and have enjoyed them. not only have they…read morereduced the cost of electricity but they also keep the outside noise out. i had ^ companies give us quotes on the windows and dessert king was not the higest nor the lowest but when asked what they did with the removed scrap i wasm given the answer that they recycle and donate the money to st jude, so when it came time to get a new front door they were again called. the door was installed yesterday with a very friendly and knowlegable couple. mike was so precise in insalling the door and cindy kept everyting cleaned up. we couldn't have asked for anyone better then this couply to install our door.

Replaced 4 windows on the front of my house. Process was very easy from initial consultation to…read moremeasurements to installation. Mike and Cindy were our installers and they did a great job. Desert King was not the cheapest option, but they were the most up-front, least pressure outfit to quote my project.

Tyrone replaced about 6 window screens for us. He was a blast to work with, fair, and affordable…read more Glad I went with him!

Responsive and efficient. Mobile and true master of his craft. We had older storm windows that…read moreother shops would touch. Tyrone said "I got you" and delivered!

It seems to me. They come to my house for window replacement. The guy out of the car. Just to tell…read moreus they could do it because of the house vinyl siding on the house. He could get back in the car fast enough. stay away from this company. I had never heard of the excuse that the window can't be replaced because of vinyl siding.

I put in a request for patio Screen repair, they sent out a guy to sell me new windows. The Yelp…read morerequest went to some kind of call center. Was not a company to come fix my rolling g screens. This yelp project request was a bust

Recently had 3 windows installed. Poor customer service, Called 3 times to get a answer on why my…read moretrim was installed twisted/uneven and 2 boards were split in half and pieced together. Customer service tells me every time still waiting for manager to look into it. It's been over a month and half. Now they wont even get back to me.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

We needed windows on our vacation home in Az. which is a little tricky being we are from WA. It…read morealways has to be a timing thing. We contacted salesman Ryan Dickerson, who was extremely busy but due to limited time in town he got us in. What a great salesman! And if you ever talk to him you know he should be in radio He answered more questions then what was needed of him and we never felt rushed. We did get another bid which was in line with the price of WW but no where near the warranty. So here comes the timing thing... it worked out beautifully! Jesus and the crew showed up on time and installed in one day. They were professional and friendly and did a fantastic job. I LOVE my new windows from WINDOW WORLD! I can finally can open my windows without them cracking and breaking. Thank you!

High prices, poorly set expectations, long leadtime, poor installation. Would not recommend.read more

These guys are very responsive, very honest and gave me the best quote by far. Highly recommend…read moreusing this roofing company! Also very friendly.

We had to replace the underlayment of our roof and also repair some drywall where we experienced…read moreleaks during a couple of storms. Pricewise, from the companies we interviewed, Tacheny was in the upper mid-range. One of the reasons we opted to go with them is we have Solar panels and they have their own Solar contractors to remove the panels. That saved us about 2K based on pricing from Solar companies that do the same work. There were a couple of issues we noticed after the initial roof repair was completed. We talked to our site manager, Mahkobi, and he looked over the areas of concern and got those fixed. The drywall repair was exceptional and there were no issues whatsoever. Even though we had to address some of the roofing issues, I felt the office and site manager kept us in the loop, listened to our concerns and addressed the issues to our satisfaction. I would recommend this company for any exterior work you might need on your home.

Emergency board-up service on a Sunday night !!!?…read more These guys did it....fast. They quoted a flat price over the phone that was reasonable, (we texted him a photo). About 1 hour later, 2 guys showed up with 3 sheets of plywood. They removed all the broken broken glass swept up, fit, cut and installed the plywood over the opening. All in a little over an hour.

If you don't have the measurements of your project they charge a fee to come out to your home for…read morean estimate. Plenty of other places that do not charge for in-home estimates so I will not be using Sunny State Glass.

I had two of their amazing external iron doors installed on my house. It was super high quality…read moreand their installation was perfect. Thanks FII!

We currently live in Prescott, AZ. We have lived in Arizona for over 33 years. During that time…read morewe have owned 5 homes, 4 of which we've had built. Each time we have had First Impressions build our security doors and entry gates. We absolutely love their products. I believe that First Impressions is under new ownership in the past few years and since that time, we've noticed a marked improvement in their doors--not that they weren't always nice. My husband and I would never use any other custom, iron door company. Folks in northern Arizona, if you're considering adding an iron front door, security door, gates etc., you absolutely should consult with First Impressions before ever making a final decision. You won't regret it! Before settling permanently in Prescott, we bought a summer place in Prescott Valley, AZ. My first experience with a local security door company was less than ideal and their product didn't come close to the choices and quality of First Impressions products. Then I called First Impressions and was so relieved to find that they do in fact service the Tri-City area. They built me a beautiful door for my Prescott Valley home. They now have built me 3 security doors and a lovely entry gate in Prescott. First Impressions can also be seen at the local Home Show at Findlay Center and some of the events held at the Prescott Courthouse Square. But, don't wait for a show, contact them by phone or on their website and get a personal home visit which will be professional, educational and an enjoyable experience. They are the best in the business!!!!