I had an absolute great experience. Arsenio was very helpful and knowledgeable he got me in and out within an hour. He was very professional and had amazing customer service. I definitely will be back for another pair of glasses Thank you, Arsenio. read more

I had an absolute great experience. I have been wearing glasses for 20+ years & i have never received my glasses in the same day as my exam so i absolutely looooove that they offer that here. I appreciate how patient everyone was as i was selecting a new pair of frames (I am really picky) Nobody rushed me or complained about how long i was taking. I loved how the doctor explained everything & took his time during my exam. I really appreciate how everyone has great customer service and was very understanding. You can tell everyone here genuinely cares for their guests. read more

My wife took our daughter in for an eye exam to get an updated prescription. This was our third visit to this location--and definitely our last. The staff member refused to provide the prescription unless we purchased glasses directly from them. That is not only unethical, but also against federal law. Patients have the right to receive their prescription after an eye exam without being forced to buy glasses on-site. We only received the prescription after our daughter's pediatrician intervened, which should never be necessary. To make matters worse, we were charged $120 for what should have been a $60 exam. This experience was extremely disappointing and unprofessional. We will be filing complaints with the FTC and BBB. I strongly recommend going elsewhere. read more

My bi-focal glasses are ready, but they will need an extra 5+ days to include Anti-Reflection (AR) Optical Coatings. Because I've paid half of the total cost of the bi-focal glasses and Anti-Relfection Optical Coating, I am not allowed to have the glasses as is without the Anti-Relfection Optical Coating. SMILE Please when a service rendered for custom glasses especially with Bi-focal glasses with Anti-Reflection Optical Coatings, inform the customer the proper day and time it will take for glasses to be prepared. UPDATE 5-16-2025 I picked up the glasses and with a casing, but before I was leaving the parking lot, the owner wanted me to remove the review so he can give me a discount on the second pair of glasses. If this establishment wants my continued business, please make sure the staff is retrained to give proper times when customized glasses are finished. read more

Complete Eye Care Center - Because Hero's are needed in the field - Eyewear & Opticians Near Me - Inglewood, California

Haven't been to this location in years. I visited this past Wednesday. I was instantly greeted upon walking in. The woman that assisted me was amazing, she was very helpful and patient. I was quite impressed with the level of customer service i received. They have a great selection of frames. Pricing is a little high but they are able to get you a pair of glasses same day within a hour, so the price can be justified. Definitely will be back to get another pair of glasses soon. read more

Complete Eye Care Center - Eyewear & Opticians Near Me - Inglewood, California

Has had my glasses for over 4 weeks to be fixed. No one has the decency to follow up after I've called to ask. Mind you, this is AFTER the girl tried to sell me another pair when I simply need to get mine fixed. DONT LET THEM SELL YOU GLASSES YOU ARENT ABSOLUTELY IN LOVE WITH. & DONT GO TO THIS TOXIC PLACE. read more

Amazing service!! Quick and efficient. I came in, needing to change out some lenses and the very nice gentlemen helped me out tremendously. The woman at the front with the beautiful nails was very kind and super helpful as well. Definitely recommend this shop clearly knows what they're doing!! read more

This was the outcome of the high index. I feel like something is off though. When I tilt my head it looks blurry I believe the axis is off. I do need to get that checked out. I am trying to give it time they did said it would take a little to get used to. I do feel iffy my glasses have never felt like that. read more

Complete Eye Care Center - New glasses - Eyewear & Opticians Near Me - Inglewood, California

They say it'll be an hour but it's ALWAYS faster I love this place! Multiple locations & they make sure your glasses actually look good on you. read more

Called them to see if they accepted my insurance. they told me yes no problem. Get there just to find out they only accept my insurance if I purchase a frame from them?? Never heard of that before, asked how much to update my glasses with my new prescription if I went through with they're scam. They want $350 to update my lens. I paid $200 for brand new Ray-Bans and lens from a different business and they want almost double just for my lens? read more

Great customer service! Walked in to get my sunglasses adjusted. Sam took great care of me. Was happy to find out they do free adjustments!

they are fast and efficient. Love the staff as well. good attitudes and affordable. they make your glasses in an hour if u have the prescription already read more

I will NEVER do business or refer anyone to this place! I called in to order contacts for my son, they only had the left contact lenses in store. I requested for a copy of the prescription for the exam that I PAID FOR. I was given 2 numbers on a recycled piece of paper. I believe this was done intentionally to hinder me from obtaining contacts for my child elsewhere. Their efforts are defeated, thanks to their lack of integrity and customer service, I was able to get my son a new eye exam for his contacts AND glasses, his contacts as well as a yearly exam for the next 3 years for the exact same price of a 6 month supply of contacts here. minor setback for a major comeback read more

Complete Eye Care Center - I requested a copy of a prescription and this is what I received... I added the phone number. - Eyewear & Opticians Near Me - Inglewood, California

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Arsenio and Staff is very attractive, helpful and ready to give you quality service. Complete eyecare. Makes sure you got what you want. Most prescriptions.are done in-house. However they do have short turn-around time to get your glasses. You will not be disappointed when you come to complete Eye Care. Ask for Arsenio he give joy in his customer service. Thank you Complete Eye Care for always taking care of me. read more

Complete Eye Care Center - My glasses for work. Arsenio helped me with this order. - Eyewear & Opticians Near Me - Inglewood, California

I've been a customer here before but today I was extremely disappointed... I came to look around and purchase new frames, I was super excited. The lady who was helping said that we could look at the frames in the price range we mentioned. Then when we asked about insurance that was accepted, she said my insurance isn't covered here but turns out that it actually is because I called up here not too long ago and the person over the phone said it was. Then after 15 minutes of searching for frames she informs me I can't just buy the frames even tho she said I could in the beginning when I came in. We wasted our time and I really wanted to buy glasses from this establishment. The employees should be more informed of the company's policy before giving out any information to customers. read more

Overpriced for 1. 2. gave me a bad prescription. I can't see a damn thing out of these glasses. I've been wearing glasses for 47 years and have never had a exam ho so fast. I should have known read more

I've been going here for a few years now, and I have nothing but good things to say. I have not had any bad experiences when it comes down to customer service. All the staff are always very welcoming. Even when they have been busy, they manage to remain calm and friendly. I love that the doctor knows what he's doing, and he has your glasses ready almost the same day. They have a wide selection of frames for all types of styles. The only reason I don't like going here is because I end up spending more than I need to. Meaning, I own about 4 pairs of up to date glasses, and when I go in, I see new frames I like but don't need. read more

Fantastic customer service and outstanding products. Felt comfortable as soon as I walked into this shop, very knowledgeable staff and phenomenal prices! read more

Its clean with a decent selection. DO NOT GO IF YOU ARE INSURED! WASTE OF TIME!. The other locations aren't as nice, why bother. Back to America's Best! read more

Always great service here! Been coming here since I was young kid & always been great. Great staff & great glasses! Arsenio & Miguel really took care of me. Customer service is top tier! Thank you for making sure my glasses fit right & that my glasses was done right! read more

I honestly will never recommend this place to anyone. And I suggest that any of you reading this shouldn't go either. I strongly believe in what I'm about to say if not I wouldn't have wrote this at all. I was scammed at this location. I went in to buy a pair of glasses and a six month supply of contacts. To begin, a man with glasses helped me out his name is Aisenio. I chose a pair of Tiffany's priced at $325.00 plus $90 for the lens. He stated my total would be $850 & he did not provide me with an itemized receipt so I was left wondering how much were they charging me for my 6 month supply of contacts? However I trusted the man helping me and paid them $700 Cash. On my way home I was concerned about the transaction because it didn't make any sense (I admit it was my fault I shouldn't have paid them). The next day I get a call to pick up my prescription & also pay the remainder $150. I asked them to provide me with an itemized copy of my receipt since I wasn't provided with one the day of purchase. This is where I knew they had taken advantage of me. Perhaps because they think as a young customer I'd be foolish enough to not know they were significantly over charging me. First, he did not have a copy of my itemized receipt. He goes to the back and chats with some other male (black hair and glasses). They come back out and they start punching in numbers in the calculator as if he wants to work backwards from the $850 which is weird because if he knew how much he charged me for each thing, a calculator is not necessary. When he's creating the "receipt" (a random invoice sheet) he states he included $50 for insurance (which I did not agree to & he still included it). They offer me a refund for that. I check again glasses are now $330 instead of $325 he tells me that it's because of the tax. He states that only the glasses are taxed because Tiffany is a fashion item but the rest of my prescription is not taxable, and proceeds to passive aggressively ask if I wished to be charged for tax on everything else too. Like wow, are you serious? I'm asking you why everything is this much and he's trying to tell me that he discounted things and made this wonderful deal for me. And I'd ask okay what was discounted or why aren't you charging me tax. He tells me that they round up on tax can u believe that they don't even do the actual 10% which is the legal percentage in Inglewood. The whole time I knew he was trying to make up lies for as to why he charged me that ridiculous amount.  He told me originally the lens for the glasses are $90 but that the material they use is an extra $100 and on top of that there's an additional $100 because of my astigmatism. All this is bull crap. And he was charging me extra for things I never asked for or was told was an "add on."My glasses are supposedly non -glare (additional charge as well) but as you can see in the picture that's a glare. I am honestly just super upset because they continued giving me the run around. I know Aiasan and his accomplice successfully scammed the business & myself. I know for a fact I was taken advantage of and this just isn't right. All I wanted to know was what I was being charged for and all I was getting was the run around and lies and i know they were lies because he was stuttering too. After this entire ordeal, I'm sure they pocked part of the money because I paid it all in cash and they don't charge taxes. How suspicious.... I just don't trust this place at all and I wouldn't want to see anyone else being taken advantage of either, so I refuse to stay silent. This is proof they over charge. read more

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Excellent service! I love the entire staff they are very welcoming and they also have tons of options with great deals! Will recommend

The best service I've recieved thus far and will recommend to everyone Monica was great help read more

Complete Eye Care Center - Contacts - Eyewear & Opticians Near Me - Inglewood, California

Very satisfied great Dr explain everything and customer service very nice I recommend

Very helpful and amazing service. I have been coming here for years. I have gotten several pairs of prescription glasses from here. They always take care of me and make sure I'm satisfied with their products and services. My prescription lenses are always completed in a timely manner. And they always thrive to get you the best value! read more

My single prescription glasses were ready in under an hour, thank you for the great service!

So My Glasses broke and I needed an immediate replacement so I bought 2 pairs of frames from EBay and had initially took them to my optometrist who told me she could not make them into prescription glasses due to not being RX compatible. Well I decided to take them to my old eye dr COMPLETE EYE CARE and they hooked me up! I was able to get both my EBay frames converted to prescription glasses for a pretty reasonable price considering I added anti-reflective coating and transitional shade coating. And thank you to John for giving me a reasonable price and his awesome customer service! read more

Complete Eye Care Center - My eBay frames converted to prescription glasses thanks to Complete Eye Care - Eyewear & Opticians Near Me - Inglewood, California

This is a brand new review I have patronized this establishment since 2015. The first 2 times I had no problem. 2018 & 2020 smh. I will not be returning. I spent $690 on glasses & what I received was worth $100 maybe. When I tried on glasses before lenses were put in they were very loose & I expressed my concern. Monica assured me they would adjust them. I picked up glasses they were worse she made the assumption that I bent the leg. While trying them on. They bent it back but I'm still not satisfied. The lenses are too strong! She told me to wear them so my eyes can get used to them. I've been wearing glasses for over 10 years & I've NEVER put on new glasses & couldn't see. I'm going to try to wear these a few days if it doesn't get better I will return them. I also brought my own frame for the second pair & the tint on them is awful & the lens is sticking out of the frame. Same exact problem I had in 2018. I'm done with Complete Eye Care! I wasted $690 read more

Complete Eye Care Center - The shades - Eyewear & Opticians Near Me - Inglewood, California

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omgg i'm so happy with my glasses!!! i've been getting my frames here for a min i came here all the way from pasadena the first pair i bought i got sooo many compliments all the staff are simply amazing!! this by far is the best optometrist in the city you can do an eye exam get frames and they will have your glasses the same day shout out to arsenio he helped me pick the perfect frame thank you elba for being kind and understanding with my budget! dr. luis thank you and lastly robert im in love with the tint thank you for hooking them up he was the one who is the senior tech he makes the lenses on the spot!! good looking out yall need to come here!! read more

Complete Eye Care Center - The graffiti mural on the side of the building - Eyewear & Opticians Near Me - Inglewood, California

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Great place for eye exams and great selection of FRAMES! Service is great. Thanks Katrina for all your help!!! Go check them out you guys read more

Great customer service Friendly staff Plenty of parking I loved it here I would recommend this place to all read more

I went to get a routine eye exam. I had been seeing the same optometrists for years and this was my first timeI went to a new place. I was so impressed and highly satisfied with my visit. In particular, from their helpful staff. Jose who helped me after my eye exam answered all my questions about lenses and frames and gave me amazing recommendations based on my budget and preferences. I really appreciated his attentiveness to help me while simultaneously helping other customers. I also appreciated all the COVID-19 protocols in place. Would definitely go again, and request to be helped by Jose! read more

Have regular uncomplicated prescription ready as soon as 1 day! Very friendly, very fast! Will accommodate customers whenever possible. Walk ins welcomed. I've never made an apt and always been helped. read more

I came in right before they closed and they fixed my sunglasses right away. Great and quick service I would highly recommend to anyone in need of eyeglass repair And a huge selection of eyeglasses. read more

I took my Angel Tammy Gomez to get her prescription Glasses. Katrina helped Tammy, with everything, including selecting glasses she liked, lens type, and all of the trimmings. And stuck with her the entire time, made sure everything was comfortable for Tammy, and explained everything in clear detail so we had an awesome experience. We recommend Complete Eye Care Center to anyone who needs glasses, and excellent Customer Service. And we ask you to make sure to ask for Katrina when you get there. Restrooms, and parking are available. Address is: 3121 W. Imperial Highway. Inglewood, Ca 90303 Tel: 310-330-0094. read more

Had been wearing the same dusty glasses so I had to get a nice upgrade. My girlfriend had been here before so she suggested I check this place out. I was overdue for a check-up as well but honestly had been content with my old pair since I had some less than ideal experiences at other optometrists. The doctor who helped me with my eye exam was helpful and answered all my random questions. I also really liked his dog Cooper. When I was ready to pick lenses, their associates Jose and Eric were helpful, showed me lots of options and helped me pick out the right ones for me. Needless to say I was very satisfied with my visit. read more

I was on last pair of contacts and I call them to see if they had them on stock and they sure did. They literally saved read more

Complete Eye Care Center - Eyewear & Opticians Near Me - Inglewood, California

My nine year old had an eyeglass emergency. We were helped by Monica and she was absolutely wonderful. Not only did we leave with an affordable emergency back up same day, we also ordered some very nice frames with our insurance and hardly paid out of pocket. I will definitely be going back when it's my time to get some glasses. Everyone is so kind! Thank you for your wonderful care!!! read more

A moment of sunshine in this dark time!! My father was visiting from the East Coast and broke his glasses and could not see anything: Every eye doctor we called was closed until someone recommended Eye Care Center, Inglewood. After waiting in line with social distancing we were treated with such amazing care! They fixed the glasses within minutes and were so generous. I highly recommend this place that has heart and soul and not just a business ! read more

Complete Eye Care Center - Eyewear & Opticians Near Me - Inglewood, California

This eye center is close to home, great selection of frames, and let me say the staff is awesome! I took my father to get an eye exam and glasses. When we walked in had prompt warm welcome, were asked the reason of our visit, and wait time was minimal. I really appreciate the experience since customer service is a big deal to me. Thank you for an amazing job! :) read more