I have been a loyal customer of Euro Motorcars for over 20 years. Tom Pflieger is my service…read moreadvisor and has always provided exemplary service. An example, was a low tire condition in my front tire. I was taking the car on vacation the next day. Tom was able to fit me in for a tire plug at 4pm, on the Friday before the 4th of July Holiday. Just one example of his commitment to the customer. Tom is an asset to EuroMotors and I highly recommend him! Sincerely, Gerry Kolosvary

I worked with Atif Seedahmed, the Sales Associate, and Danny Nasr, the Sales Manager, to purchase a…read morenew Mercedes station wagon. Atif was extremely knowledgeable and insightful in helping me evaluate a car most suitable for my needs and preferences. Danny and Alexis, a member of the Finance Team, were constructive and efficient in getting the purchase over the line with the appropriate warranties and service plans. Everybody at Euro Motorcars is great to work with - very customer service-oriented and willing to go above and beyond both before the sale and after the sale was complete. After I purchased the car, I was given a detailed overview and explanation of the electronics and systems by Anthony, a highly-trained Product Specialist on the Mercedes product line. Their inventory is extensive and the attention to detail is top notch. I highly recommend Euro Motorcars.

Recently, I bought a Nissan Rogue, and I was really happy with the assistance I got from Anthony…read moreDiamond, the sales consultant. Mr. Diamond demonstrated self-assurance and attentiveness from the start of the procedure to the finish. Thank you for all your support, Ms. Phillip

Chambersburg, PA location showing true colors. They say transparency, they are not. Trying to buy a…read morevehicle these days is a lot different than a few years ago. Appears They will not sell you a car if you don't finance through them. They use the "company policy" as an excuse. They could sell more vehicles if they were open to any normal traditional sales. Their moto "transparency, trust, and long-term guest relationships, Fitzgerald Auto Malls is designed to make the automotive experience easier" NOT TRUE. Seems their tactics are illegal. Should consider doing a class action lawsuit for discrimination and unlawful tactics. if you plan to be a cash buyer, make sure you have the money on hand that day because they will not hold a vehicle with deposit. This was not disclosed until went to say ok deal it want the vehicle and I'll leave deposit and get balance due, they said no holds, and 48 hours to get the money. I could not commit this time frame is ridiculous. Very insulted by them. walked out without a purchase. Will not be coming back.

I am glad we chose this location. Sam helped us pick the right vehicle we wanted to purchase. He…read morehelped us because we were indecisive and didn't know what to pick until the last minute. We signed the paperwork and got our beautiful car the same day with the help of Sam. Definitely recommend him!!

Outstanding experience with Arturo…read more After taking my vehicle to several other shops that only seemed interested in collecting money without actually fixing the problem, I was ready to hire a lawyer and return the car to Kia. Then I met Arturo at Herson's Kia. He carefully inspected everything, went the extra mile by consulting with the manager, and worked out both a better repair solution and a more reasonable price. Thanks to his thoroughness and genuine effort, I left with a truly positive result. I had previously believed that Kia service was generally poor, but Arturo completely changed my mind. He is knowledgeable, professional, and clearly cares about his customers. I highly recommend Arturo to anyone who needs honest, high-quality service.

I can't speak enough about this shop, the owner, and the staff. The times in which we live now, you…read morecan't beat quality work as well as people of integrity. I absolutely love, love, love this auto repair shop. The owner, named Winter, and his wife are incredibly nice. As a woman, I had an issue with auto repair shops seeking to take advantage of me; unfortunately. I've been going for over five years, and Winter and his staff have always provided me sound counsel concerning my car. Of course, there have been times when you are forced to take your car to the dealership because of a special part or some type of recall that only they can do or provide. But you can bet that once they finish, and if anything, else outside of this goes wrong or is a concern, I'm back up at TOTAS for the care and maintenance of my car. Since going there, I just discovered that some of my extended family on my sister's husband's side, as well as a cousin on my mother's side, take their vehicles to TOTAS. Small world... It's a hidden gem in the heart of Silver Spring. I'm a firm believer that I want to see everyone (deserving) who works hard prosper as they should. The prices are definitely reasonable.

Love this place. They are so quick and efficient and reasonably priced. It is first come, first…read moreserved so bring your car in early and 99% of the time I get it back at lunch. They diagnose but don't push you to do anything you don't want which is awesome.

Jacob reached out and was in contact well before our lease period ran out, presenting financing…read moreoptions, certified pre-owned, and other lease options at our request. We test drove the e-tron but decided on leasing a Q7. Jacob acquired a very rare 2020 Q7 that was an excellent fit for our needs and wants. We loved the Q5 as our intro to the Audi brand but need more space as we need to fit not one but two carseats come January. As always, we chose Audi Bethesda because of Jacob and his dedication to customer service, knowledge as a brand specialist, and appealing and helpful sales strategy. He listens, reads our emails, and respects our time. I look forward to many more transactions with Jacob at Audi Bethesda.

Professional, painless car buying experience. The dealership is far from my home, but well worth my…read moredrive from the Baltimore area. I was sad to see my old vehicle go, but I was given a good trade in value for it.

I recently started using this Service Center because my wife had always spoken very highly of it,…read moreespecially of her service advisor, Ben Thurston. Before coming here, I used Toyota 355 in Rockville, but after a very disappointing experience there, I decided I would never return and began looking for a dealership that truly values its customers. This was my second visit, and once again Ben Thurston exceeded all expectations. In addition to my scheduled maintenance, I asked him to look into some damage on my wheels that I believed should be covered under my service plan. After reviewing the situation, Toyota initially determined that the repairs would not be covered. While I accepted the decision, I expressed my disappointment that the wheels on a truck I purchased for nearly $90,000 were already showing significant wear after less than two years. Rather than simply delivering the bad news and moving on, Ben took it upon himself to explore every possible option. He contacted multiple wheel contractors, discussed the situation with his management team, and even reached out to Toyota on my behalf. He genuinely cared about finding a solution and never stopped advocating for me throughout the process. In the end, Ben was able to secure approval from Toyota--not just for one wheel, but for the replacement of all four wheels. That outcome was far beyond anything I expected. Customer service like this is rare today. Ben went above and beyond in every sense of the phrase, demonstrating professionalism, persistence, and a true commitment to customer satisfaction. Because of him, I will continue bringing my vehicles here for service and will recommend this dealership to friends and family without hesitation. Thank you, Ben Thurston, for your outstanding service and dedication. You have earned a customer for life.

The power windows stopped operating, so I took my car to Jim Coleman Toyota for new fuses…read more The techs claimed that all of the fuses had been replaced and a diagnostic test was necessary. In total, I paid more than $400 just to have my fuses replaced. What's worse: the next day the headlights were not working. This time I took my Toyota Corolla LE to a trusted mechanic. He showed me that two fuses needed for the headlights relay were missing. He also showed me that simply pressing a button above the window controls would unlock all windows and that I had not needed new fuses at all. This dealership should be cited for poor business practices.

Always get excellent and timely service. The owner and her team genuinely care about their…read morecustomers, and about giving them the best deal and price possible.

Couldn't be happier with this business. They've been helping us with our cars for 30 years -- fair…read moreprices, quick service and they tell you immediately if they can't do something because they lack the tech (eg, computer going bad on an Audi).

They are not honest. They will up sell you in the guise of making the repair. Then come back and…read moretell you they found the problem later. The fix they did make on my auto was poor quality in the end. It's too bad as I had good service there previously. I won't be going back.

Dear Murray's Auto Clinic Team: thank you very much for your very thorough inspection (and noted…read moreitems to watch) of my recently purchased used-vehicle. As always, you are my very respected and trusted auto service. Over these past 20+ years, you have never failed me. THANK YOU!!! Respectfully, (Keith) Dennis Baker