Service sucks, as a business owner I'm wondering how the employees even got their jobs.. merica

My first time in a Waffle House almost 40 years and my 11 year old son's first time ever. We couldn't have asked for a better experience all the way through. Our waitress Kay was awesome from start to finish. She didn't rush us but her eyes were paying attention and she was quick to head our way if we needed anything. We will be back read more

The WORST experience tonight (2-19-23) just before midnight, maybe 11:45 pm when I arrived. I'm gonna tell it like it happen. I thought I was going to have a pleasant experience because the first time I went there was during the day and the service was friendly. Tonight the moment you walked in the door the waitress had an attitude. There was only one waitress and I didn't get her name. She was African American, on the younger side, with some big fake lashes, and I believe a blue head wrap or something on her head. So as I was saying It was a little before midnight and one man was eating at the bar area and there was two men sitting at a booth. I went to sit at the booth as I like room to eat and be comfortable . The waitress was like oh no booth are for two or more she said she likes to have single people at the bar. First off is that even a policy they have to in-force, and grant it was not even busy. The two men at the booth was about to leave and soon there only be one customer so why couldn't I sit at a booth. So I was hungry and didn't feel like letting this woman who obviously hated being there to ruin my evening. Grant it I had just worked a double shift myself yet I remain like any normal human would. So I sat at the bar area so to speak and I ordered my food. I had went to the bathroom and when I came back I sat one seat next to my original seat so that I can have room to put my purse . The waitress in a not so nice tone said are you sitting there or here and I was like here so I have room and she turned around an mumbled some stuff to the cook. Food came out and I had order double hash. Never had before but being that I had just worked a double and hadn't eaten I was hungry and the waitress made the comment ain't nothing but hash browns in there. First off RUDE and it's none of your business what I eat! And I had planned to give my senior dog some, as he loves potatoes. And grant it all the food is served in plastic ware from the plates to the silver ware I guess so there's no dishes. So the waitress gave me my food, made a comment about me order extra hash browns and I walked off. Never even giving me syrup for my waffle. I had to ask the gentleman next to me if I could borrow his. I was feeling like not being there. This waitress made it so bad to even feel welcomed. Did not feel welcomed at all but a bother. Another man walked in and wanted to sit at the booth and the waitress was so rude saying bar area only same as she told me. The man was a bigger man and tall and he wanted to sit at the booth and she was so rude. Said naw bar or to go then. I told the man she has been rude this whole time. She started raising her voice at the man and saying how she the only waitress etc and by that time I had had enough!!!! I had taken one sip of my coffee and one bite of my waffle and I was like no I am not staying here because you are too rude. She was like where are you going?? I was like I'm leaving you are rude! She was like oh NO YOU gotta pay and I said I am not paying for that you are too rude , that I would be talking to the manager I and walked out. I saw her on the phone as I drove away!!!!!!!! I will NEVER EVER GO BACK TO THIS LOCATION! And if I do it better be because Waffle House gave me a free meal!!!! And trust me it wouldn't be during her shift. The worst I have been treated and felt as a customer in a very long time. How can you hire someone and keep them employed. I am sure I am not the first person to complain about this waitress. I have no problem if the manger wants to watch the video and it be extremely helpful if there is sound in the video so you can hear how rude this person was. Yes I get it being a waitress can suck, but you do not have to be rude! Change your attitude or get a different job. It wasn't even busy and no customers were being rude to her. She just hated being there and you could tell! That waitress is obviously not in a healthy mindset and is a liability mark my words. She needs help! read more

Another weekend here with my cousin, nothing more spectacular than the usual visits. On some occasions it seems like when they're really busy and you have a few things you can complain about, then they give you the best service. Today when we came we were not expecting to have to wait on anything considering there were not many people in and the tables were already clean and ready for us to sit down. Walking in and sitting right down bring so much peace of mind when all you can think about is coffee. Our waiter was nice but she took her time with us and my waffle was not hot other than that I'll always come here when I'm on this side of town. My cousin may be tired of waffle house with me, but as long as I'm paying I'm sure he's coming! read more

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Great experience, very clean to be mid day rush. Friendly servers and very informative especially Chinny . Great food thumbs up to master grill cook Carlos. Would definitely return. read more

Waffle House - All Star Special - Diners Near Me - Richardson, Texas

The food was good, and our waitress was very nice and EXTREMELY patient, but the restaurant was a wreck. I was visiting from California; there on a Saturday night, after 2am which is technically Sunday morning ( and it was extremely busy, but I'll admit, my food was done correctly. HOWEVER. the employees were really frustrated, and they was definitely showing. This one particular waitress was yelling and cursing so loud in the restaurant. Yelling at the cooks, yelling at the fact that her table hasn't eaten yet, the entire restaurant can hear her, and the experience was so ghetto, unprofessional, and just disturbing. Once again: the food was great, but my friend wasn't able to have breakfast with me because they dropped her food on the floor while making it, and never made her another one until we asked for the check... I won't be here again, but NEE was really good at her job. read more

Pretty much a disaster every time I order to go and this is the last time. I placed an order for carry out after trying to call ten times and no one answered. After placing my order it was supposed to be ready in ten minutes. I arrive at Waffle House and they forgot to cook my order. After waiting for the cook to finish his lunchbreak as I watched him and waited, he finally decides to cook my meal. WTH? He ended up cooking most of my order wrong and then made me wait ten more minutes for hash browns which were also wrong. After placing my order on the phone, arriving ten minutes later and then waiting twenty minutes for them to cook the wrong food, I arrived home thirty minutes later with a cold burger, disgusting tasting hash browns and a promise that I would never return. read more

All Waffle houses have that sketchy factor to them but hey, You don't go here for 5 star dining. The food is great and greasy!

Best wafffle house I have beeen to the severes is great reeree and Ta'Niyah r my favorite ones

Worst Waffle House I have ever been to! Workers are not trained probably, manager is ignorant as can be! Never coming back

This is my first experience with Waffle House and it was OKAY. I got a cheese N' eggs with sausage and raisin toast. I got regular toast when it was delivered. I also ordered an orange juice. I've never in my life had a bad experience with orange juice, until now. It tasted like vodka and dish soap with a dash of orange cleaner in it. I can't express how bad this juice was. The food was pretty good. The bacon was perfectly crispy so I have to commend them for that. I tried my girlfriends waffle though and I thought since that's what the restaurant was called it would be exceptional...it had the consistency of play-doh. On top of all of this, my girl friend ordered and was charged for grits but never received any. Although the food was good, I won't be back. read more

Waffle House - The culprit of disgustingness. - Diners Near Me - Richardson, Texas

A joke. Terrible service. Kitchen weeded. Host/Busser not in control. Not sure if a manager was there. Complete waste of time and money. read more

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Worst customer service ever... my food was cold and burnt at the same time. Waitress with blue wig was lazy and kept disappearing that's probably why the food was nasty. read more

Another place to strike off the food bucket list. I came in bright and early and sat down at the bar. Took a couple minutes to review the menu and ordered a sausage, egg and cheese sandwich with hash brown. I was trying not to go too heavy on the breakfast since I'd be in a meeting all day. I did not anticipate the bread to be soaked in butter, but damn was it good. I tried the hashed browns with the onions and cheese. I think I prefer the frozen deep fried hashbrowns than grilled hashed browns. I enjoyed the open kitchen and bar atmosphere. All the employees says good morning to every customer. I could tell several customers were regulars. Food was quick and everything served with good Ole fashion hospitality. Can't say I'm a fan yet but I'll definitely visit again if I have the opportunity. read more

Have always been a fan of Waffle House. Far & away my favorite place to eat. But this staff from the chefs to waitresses were so unorganized and aloof. They gave no concern to waiting patrons, would not clear tables, or serve like the are supposed to because they were too busy talking to friends in booths or flirting with waitresses and chefs. I had to walk out before I was even served because I realized how long my wait would be with this behavior. Shameful. Love Waffle House, just don't go to this location. read more

Very awful experience, we sat down for more than ten minutes without being attended. Worst part was that there were 10 customers max and most of them were already served. One of the workers even gave us an eye roll as we were waiting on our table. read more

Waffle house is awesome. Staff is Super nice and super helpful all the time and the food is awesome I wish we had one in San Antonio but every time I come to Dallas I have to eat here I love the people I love the food read more

I love me some Waffle House, I just wish they could keep their place a little cleaner than the ones I go to seem to be able to. The food is as good as anywhere, especially their breakfast items. But don't look too close, you will wish your table was wiped off a little better and if you have to wash your hands you might leave the bathroom with dirtier hands than when you came in. read more

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This is the worst place I've ever been. The waitress I had must've been over 80 and did not put the order in correctly as I got food I didn't order and my wife didn't get what she ordered The food was prepared very poorly and wasn't really even warm. We have eaten at other Waffle house locations in other states and had excellent service and food, but this location will never see us again. read more

My girlfriend and I love Waffle House; it's our guilty pleasure, and so, when we go we get really excited. After my experience at the Spring Valley location today, I will never be going back to that store, and here is why: We arrived around 12:45. Solid greeting at the door. We order, get our drinks, all fine. We both order the same dish, cheesy scrambled eggs with hashbrowns and sausage. Food comes--sausage FIVE minutes before the rest of the dish. I was not aware that breakfast sausage could be served as an appetizer. Main plate arrives, looking like a goddamn crime scene. The hashbrowns have clearly been scattered on the grill so that they would cook faster and hastily reconvened and plopped on the plate WAY undercooked, not even warm in the center, soggy, greasy, like a pile of nightcrawlers with a couple of redworms sprinkled in for color. Add a few waxworms and a sucker minnow and you've got yourself a bait shop. I expect one cohesive piece of hashbrowns that is crispy on both sides; it is the structural component of the breakfast that adds texture to contrast the eggs. The eggs, oh, the eggs. You see, these tricks for lazy short order cooking might work on a drunk at 2:30 am or some poor old man who has had the misfortune of eating crap food in rural Texas his entire life, but I WORK IN A RESTAURANT. I have cooked on a line for years. I know that when cooks just want to fire out the food without concern for quality, they add extra cheese to thicken a dish and fling it on the plate underdone. My eggs were slimy, gelatinous, a nasty amalgamation of egg-cheese hybrid diarrhea instead of the normal delightful fluffy clouds of scramble delicately connected by bits of cheese here and there. AND, they couldn't even be bothered for a plate wipe--cheesy nasty egg goo all over the edge of BOTH of my plates. Nice try, ass blood. The real kicker is, no quality checks whatsoever. I ate the sausage appetizer and my toast and left the rest on my plate. Waitress refills a beverage, no quality check. We go to pay, she just tells me the total. This is usually a last chance for a busy waitress to make sure everything went okay, but in this case the slowness of midday was too much for her to handle, so I handed over my card and requested a to-go tea, something that is usually offered to me at other locations, something I offer at my job because people really appreciate it in the TX heat and give you an extra buck or two on the tip. No managerial presence on the floor the entire time we were there; this is a corporate restaurant. I could see if the cook was in training, the food coming out the way it did, but in that case I would also expect a manager to be monitoring quality and the waitress to do the same, at least get it right the second time around. No quality check is inexcusable if someone is not eating their food. If this is the best this location can do, they are either all on drugs, don't give a shit, or are hurting for brain cells, hence the 20% pity tip I left. read more

Order anything and a waffle or two.....yeah Here's the deal. If you've been to ANY Waffle House, there's little I could share ya don't already know. They are all small, they all have great waffles, they are open all the time (I think). So for you newbies, like most left coast-ers that don't have these close by, it' s one of those places you just have to try. I would suggest at normal breakfast time and try.......try to remember this place at 1am when you need to feed. Come on, you know what talkin bout! Regardless of when you go, or where you go, just go! Get a waffle. Get them hash browns smothered and covered. Consider this your notice. read more

Five stars for as much as a waffle house can be five stars. Great, friendly service and piping hot fresh breakfast every time I've been. This location is an institution. Never been late night so I can't speak for the drunk crowd. Sit at the counter and watch the show. read more

Waffle House - Biscuits and Gravy, Double Hash Browns, Sausage - Diners Near Me - Richardson, Texas

As a younger man I spent many late nights sobering up over Waffle House breakfast, listening to the waitstaff back up a few feet and bellow orders at the short order cooks. There is some arcane Waffle House ordering lingo that I haven't sussed out yet. Doris, the alpha female of this WH location, has a nametag that says something like "WH Associate for 34yrs". Sweet Jesus. She is a rockin' waitress, loves the Dallas Stars and the hockey playing chimp. Ask her about the Stars and get her all cranked up... If you can get a booth away from the counter I would do it. The dishwashing noises at the counter are "pistol at close range" decibel readings. My personal recommendation: hash browns, scattered and smothered. I may have just talked myself into a second dinner. Dammit. Additional recommendation: when you leave WH check out Sara Bakery about a block North. read more

I was at waffle house addison tx today! As the previous recommendations scared the shit out of me i wanted to know the truth about this place! To be honest: I was positively surprised and will remain as a loyal customer as the service (i think her name was chelly, she had a tattoo on the neck) and the food (steak and sunny side ups + OJ) were extraordinary good! To sum up, I would like to thank Joe Rogers Jr. (Founder) for establishing such a marvelous place and CC (the most beautiful girl I know) for showing it to me! P.S. I think The Weekend was also havin some OJ and a waffle while i was there this morning! Manuel, 28, Brunch-Lover read more

Thank you for making our experience the best! You are hands down an amazing being!!! Our group of people had a lot of fun! Come and visit Evan y'all! read more

Call me biased, I'm from the south. We love us some Waffle House. You know what I want in a Waffle House, other than delicious waffles? Clearly non-city folk working behind the counter, a waitress that calls me "sug'", and a jukebox with bad music. This has it all. Except the jukebox. They replaced it with a digital "internet jukebox" that's basically a top 40 machine. Where my Johnny Cash and Creedance? Where's my Waffle House songs!?!? (I'm a waffle you're a waffle...) Oh well I'd still recommend this Waffle House to anyone. read more

I'm rating this one star not for the food - Waffle House food is good, because it's simple, and I always get the same things - hash browns with ham and a bacon waffle. A bacon waffle, in case you didn't know, is when you buy an order of bacon and have them chop it and put it in a waffle. It's really good, and something I have enjoyed at this location for many years. Until tonight, when a fry cook named Moriah decided that he wasn't going to make it. He threw a tantrum and raised his voice to me when I told him I had bought and consumed this very item here before. He got even more upset, raising his voice at his co workers who were telling him to do it. The waitresses had to call the manager on the phone, and they agreed, and told him to make the waffle. He grudgingly went back to work, burned my bacon and hash browns, and dumped the bacon into 1/5 of the waffle, and undercooked it at that. Listen. This is a Waffle House. I asked for a waffle. It won't damage the machine, I have eaten these all over the country, in waffle houses for 20 years. I have sometimes had to explain how to do it, and had to ask sweetly, but generally there is no problem. I have never been yelled at for my order at any Waffle House before. As I write this, I am the only customer in the Waffle House, and Moriah is sulking in the back, sometimes peeking out the window angrily to see if I am gone. read more

Today, August 9, 2022, I ate between the times of 11 pm and 11:45 pm. My server was Serena, an African American female. The other server there, whose name I do not recall, is an African-American female with blonde hair, who is celebrating her 26th birthday this Thursday. In the midst of a conversation between Serena and the other waitress, Serena said she "whoops" her child. I asked Serena the child's age to which she replied "two years." I then asked with what? She replied "with a belt." Serena and the other server continued their conversation of infant whooping as though the practice was perfectly acceptable. I gave Serena a look of contempt as I stood by the register to check out. Serena at this time told the other waitress that "he's no longer allowed to eat here." I can only imagine she was talking about me. I will report this to corporate, and I am contemplating on reporting it to authorities. read more

Pathetic service. I have tried to eat here before with bad luck and was hoping this morning would be different. I am amazed how poor the service is. read more

Everything tastes better after 2am. This place does breakfast reeaaaalll good and makes everything deliciously greasy. I go for the All Star with a Pecan Waffle. Sure its not healthy for a late night meal, but its worth it every time! read more

The food is about the same at all waffle houses but I like the staff here. Friendly and not overbearing. The food and coffee is cheap and good. The place is always pretty full no matter what time I come here. Its within walking distance from the Dart rail and a block from 75. read more

I'm biased, I know. There's a little something wild in me that craves Waffle House at 10 on a Sunday. The Sunday morning you slept in late, missed church, from a late night the night before. When you don't care that you'll leave with sausage and syrup smelling hair. Yeah. I like those Sundays. This place was packed. Line out the door packed. I feel WRONG giving WH any more stars. But I kinda want to. The #datyums #wafflehouse hashtags keep me smiling too. All star specials with greasy goodness make me smile. But, just the mention of WH to my husband gets me the side eye. He just doesn't understand what a good greasy waffle and sausage patty do to my soul. read more

The best service ever. Thank you Amos for the good clean food. He kept the kitchen very clean. The service was great and I appreciated that it was 4am and still people were attentive to my needs. read more

I cannot explain how amazing Waffle House is. They have amazing coffee, great service, and even better food: it is the best food ever created with the best atmosphere around it. It's like wrapping a unicorn in read more

Waffle House - Omgeeee - Diners Near Me - Richardson, Texas

The service wasn't great and the restaurant seem unorganized tables not picked up phone ringing and ringing and no one bother to answer. I'm pretty sure it was a busy morning but it's not the clients fault. Overall the lady was nice even know the service wasn't the food was great as what I expected from Waffle House. read more

You can never go wrong with Waffle House! Every time I've been, it's usually after a long night of clubbing and I'm starving. I've never had a bad thing from here, but then again it's breakfast. Who doesn't like breakfast?! I don't even have to look at the menu, The All Star Special is the way to go. A little bit of everything! Their infamous, size of a plate, waffle, grits drowned in butter, sausage or bacon, I'm a sausage girl and eggs. Their raisin toast is good too! Another awesome thing they serve, their hash browns and you can get them any way you want. There's gotta be over 200 combinations and they're all probably delicious! read more

Miserable. We were not acknowledged for a while. Waffle was burned to a crisp. Would've complained, but our waitress Connie didn't come by to check on us to ask us how things were. I was already in a bad mood before I went in and I chose to go here because it's my favorite restaurant. Such a bad idea. However when we were leaving, one of the main cooks asked if I was okay because I guess I looked upset. When I explained about the waffle, she offered to make me a new one. I told her no thanks because I wasn't in the mood anymore. But she gave me free waffle cards for next time. She was amazing and I wish I had gotten her name. read more

Waffle House - Waffles shouldn't crunch. - Diners Near Me - Richardson, Texas

Me and my Diana went here before she had to go back to Nebraska she loved the hash browns and eggs. If she comes back to dallas we'll come here again! Great waffles too! read more

You can't beat the deals on the ol' breakfast staples: eggs, hasbrowns, toast. For $5.00 I get coffee, 3 eggs, wheat toast, hash-browns scattered and capped (that's 'with mushrooms for those of you that don't know the lingo)' It isn't fancy but good and satisfying! read more

All star special is the way to go! Great price and awesome value. You can sub out the grits for hash brown or oatmeal. There's always a weekend morning rush too. read more

Waffle House - 2 all star specials- waffle not shown in pic - Diners Near Me - Richardson, Texas

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