The fact that the hostess didn't bother looking up from the desk, or say hi, and never made eye contact didn't bode well. The waiter didn't introduce himself, just took and brought my water, and the check. The server at the next table was very friendly, announced the specials, made recommendations. I ordered the Mushroom omelet, made with fresh goat cheese. After waiting 15 minutes or so, I left. There were only 6 tables seated, 4 of which were waiting for food. I was the first of those 4. read more

First of all, yay for having gluten free waffles, and they taste very good. Secondly, the service was one of the worst I've had. It took FOREVER. I wasn't super happy with the presentation or taste of the toppings. Next time I'll probably get a plain waffle. Also- the menu was very misleading on the price. Ask before you go adding a few toppings, I think it ended up being $1.50 PER topping. We spent a stupid amount on a single waffle. read more

the food was gross, we waited forever to order and get our food. we were missing 2 items and when we went to ask them to refund, they told us it would be easier to not get the refund. they definitely seemed to not care. server was too busy flirting with the table next to us. it's unfortunate because i'm vegan and they have vegan options, but i won't be back here. read more

Their Waffles with Sausage Gravy are too.die.for!!! I didnt think waffles and sausage gravy mixed, but I took a chance cause my love of gravy trumps pretty much everything (aside from Music). It's so rich, flavorful, and full of thyme and basil. I would shout "YUM!" as loud as I could in the restaurant, but I'm sure it would startle everyone as I'm super loud in general. The coffee is adequate, the other menu items are ok. For example, I got their multicolored potatoes/friend potatoes/whatchamacallits, and they are delicious when they make them hot and give me the Sri Racha. You have to ask for salt and pepper, or hot sauce or ketchup in this joint, so be prepared for that. Some of the servers are awesome, friendly and prompt, but I hope you don't have the displeasure of getting this one server who apparently can't be bothered to work or pretend that he wants customers in the restaurant. The seating at the front could be better organized, and it's kinda cramped in place. It it pretty clean. It's kinda loud in here as there is no carpeting or buffering of the noise, but it does look like an upscale diner in decor. The artwork is corny, but who cares, you haven't had your coffee by the time you get there. I do feel the dishes are a bit overpriced, but everything is in South Side Works. I feel it's the best breakfast place in that part of town, and there aren't many to choose from aside from the pricey place across the street or up the hill at Denise's Diner (of which I approve). Takeaway from the above: get the waffles with sausage gravy. I lick the plate everytime. read more

Everything on the menu is delicious, however, I am hooked on the Chicken and Waffles! The bourbon maple syrup is bomb! Wait staff is always very friendly and aim to please! read more

So far, my favorite brunch place in Pittsburgh! The price is good and the portion sizes are large. They also have great iced lattes. As far as service, the hosts could use some training, but the waiters are alway super nice. It's always busy on the weekends so expect to wait at least 15 minutes, usually more, for a table. If you're planning ahead, add yourself to the queue ahead of time. read more

Waffles Incaffeinated - South Side - BC Breakfast - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

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I appreciate the reply and I can certainly understand that updating a seating system will have kinks in it. My main issue was the total disregard the employees treated customers who were waiting with. They walked by us (and everyone behind us) and blatantly ignored us. One staff member said she'd go check with whoever took our name over the phone and never came back. We stood there for 15 min as multiple employees walked by, not even acknowledging us. I worked in the restaurant industry for years and know this is a huge no-no. You ALWAYS acknowledge guests. Even something like "is someone helping you guys?" Or "someone will be right out w you" is what should be done. It was abhorrent and the waitlist tech update had nothing to do with it. read more

Initially was excited to come and check this place out. The place seemed a bit busy, as expected, and were initially given a 25 minute wait time, but almost immediately got an alert saying our table was ready. When we got seated, the table they put us at was in pretty bad shape; it was worn down and very unstable. They did change our tables when asked, but we did get a bit of pushback from someone who I assume was the manager before they did. Our server was kind, but seemed a bit frazzled and over worked, and there were stretches of 10-15 minutes where she didn't check at our table at all. The menu seemed very well put together and had a lot of exciting options, but they did also seem to have run out of a lot of things to make a good amount of the dishes. I ended up going for the BC breakfast, choosing the option to replace the toast with a half waffle, and my wife went with chicken and waffles. The kindest way I can put the food into words, is boring. My breakfast personally was very underwhelming and poorly seasoned. And my wife's chicken was over fried and coated too thickly. The only small bright light when it came to the food was the waffle, but even then, it wasn't exceptional, just as good as any waffle you find at a decent breakfast spot. Overall the place seemed ok but was very underwhelming for the price. Personally wouldn't recommend or revisit in the future but wish them the best of luck with their business! read more

Great place for weekend brunch !!! The wait list is usually long. Don't forget to call first or use yelp wait list, so that u know the approx time :) read more

Waffles Incaffeinated - South Side - Benny with home fries - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

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This place is fine, and I'd eat here again, but I'd never ever wait in a line to eat here. It's just not that good. I think waffles should be crispy and these are not; I think that fried chicken for chicken and waffles should also be super crispy and be full pieces of chicken including bones, this is all white parts of a breast and not terribly crispy either. The bourbon maple syrup was killer, though, and I'd think about giving this place a third shot. But...not if I had to wait in line. read more

Don't waste your time. I am an avid breakfast lover. Of all the breakfast dishes, anything with waffles has always been my favourite so you can imagine how excited I was to try Waffles Incaffeinated. I only rate as high as 2 stars because the food was actually pretty good. The service however was HORRENDOUS, and because of that, I will not return. It was terrible from the start. I walked in and though it was a Sunday and they were just finishing up the brunch crowd, they were not slam packed. So I walked up to the host/server at the desk and said I had 3, he took my name, typed it into an iPad, then looked behind him and said "We have a table free right now, it just needs bussed, as soon as it is, we'll seat you." I said perfect thanks and say down to wait. As I did 3-4 groups came up gave their names and appeared to be put on a wait list. Then the rest of my party arrived, which prompted a new man at the desk to ask if we'd been helped. I told him we had, he asked my name, after giving it and looking down, he said he didn't see it. I told him that someone took my name earlier (I even pointed over at the young man who did so) and relayed what I had already been told. Rather than apologize and say there was a misunderstand or miscommunication, or say we'll seat you next; he didn't even acknowledge it. He took my name and put me at the END of the list. All the people that were standing behind me in the line originally were taken and seated before me. After finally being seated almost 30 minutes later, it took a full 20 minutes before a waitress made it over to our table and took our orders-food as well because we were more than ready by then. Mind you, the place was emptying out, not getting busier. I understand that a server can be overloaded, but no one even came over to say "I'll be right with you," or "I'm sorry for the wait-nothing at all." THEN we waited over half an hour for our food. For 2 simple waffles and a BLT. If this were a full meal it would be one thing, but you'd think a busy waffle place would be able to churn out waffles pretty fast eh? Not here. Not to mention several tables seated after us got their food before we did too. Now the food, it was pretty good. I asked for extra whipped cream, and got it, and they use real whipped cream not the fake stuff which I appreciated. Now my waffle was luke-warm at best, not hot, but I let that slide. My companies BLT was also very good and they enjoyed it. Our server, though very sweet, did not once check on us; we had to ask for our cheques, ask for a box, we might as well have served ourselves. My love of waffles and breakfast was simply overwhelmed by the pathetic service here, and I will not be going back. There are plenty of other breakfast places that I already know and love in Pittsburgh to bother wasting my time here again. If the service had been as good as the food, I'd happily be returning. Sadly that is not the case. read more

I probably wouldn't come here again. Nothing was terrible per se but I think that waffleonia in Oakland and squirrel hill has better tasting waffles even though they don't have as many toppings. They're run of the mill waffles - i wanted to like it but when I left, I felt like my money could have been better spent elsewhere. read more

Delicious food, especially the potatoes. Wait times for food could be better. Wish the place was a bit bigger & had more staff. I recommend this place for delicious food. Wouldn't recommend if you're in a rush to be somewhere. read more

The food is great. Everything else? Not so much. I will say that I've really enjoyed the food both times I've been here. The first time, I was with a group of 4 and it took 45 minutes for our meal to come. I gave them the benefit of the doubt because- hey- it's a busy weekend morning and there were 4 of us. And the food was awesome, so I wanted to go back. Went back today with one friend. We ordered two omelets and their special waffle to share. We had been waiting 30 minutes to get a seat (highly recommend the NoWait app to get in line before you arrive), so we ordered almost immediately after sitting down because we had time to look at the menu. 45 minutes after we got our table, we started feeling hangry as we watched the tables around us (who had been seated after us) get their food. We asked our server for a status update, and she said that omelets just take longer than waffles and they should be out soon. We hit the one hour mark, and we watched omelets get served to a couple across the restaurant who had arrived after us. Don't get me wrong- our server was nice and great through the whole shitty process. You just reach a point where you are so hungry that you can't really enjoy your food. They took about half off our bill, and that was nice. But they forgot to return my friend's card (which we of course didn't realize until we drove back across town). Ultimately, the great food doesn't make up for subpar service I've had both times I've been here. Would recommend you find somewhere else to go. read more

My second time here, and I'll continue to make it a point whenever I come to visit family. The bourbon maple syrup definitely tastes like the real thing, and is really good over the chicken and waffles. They have numerous waffle specials such as the funky monkey which the table next to me ordered and it looked really good delicious. If you are not into waffles, they have a typical egg and breakfast meat specials and if you don't eat pork they even have turkey bacon and chicken sausage as well. I came with my daughter this time and she enjoyed the food as well. Next time I'm here I'll make sure to bring my Aunt and little cousins who live in the nearby Mt. Washington neighborhood. read more

Waffles Incaffeinated - South Side - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

We visited Waffles INCaffeinated with some family from out of town, and boy was it a good choice. There was a short wait to be seated, but we needed that time to examine the menu. Everything looked fantastic. I tend be a particular about what I eat, so it is a rarity to find a menu where everything appeals to me. From the sweet to the savory, they had a wide variety of waffles available. We settled on two savory waffles and one sweet. ( Breakfast Magic and Souther' for savory, Peachy Keen for sweet ). There was a small issue with the Souther' waffle, as the egg on top was a little undercooked, but this was quickly remedied by the staff. I must say that after having tried three of their waffles, I can't wait to try the rest. The Souther' waffle had a great spicy note to it, the Breakfast Magic didn't skimp on the bacon, and the Peachy Keen was a delicious sweet treat, made even better by their vanilla syrup. We also sampled the side order of sweet potato waffle fries, with a marshmallow fluff jerk dipping sauce. The sauce definitely made the fries worth it, giving a nice balance to the flavor of the sweet potato. All in all, a very satisfying Waffle offering in Pittsburgh. The only complaint I could muster up is that their hours are inconvenient. Their selection of waffles would be a fantastic late-night bite, alas they close at 3pm on weekdays, 2pm weekend. read more

My husband and I went here for brunch on a Saturday around 10am. If you come here on the weekend, anticipate waiting in line for anywhere from 20 to 45 minutes. I 100% felt the wait was worth it! You can also order to-go breakfast if you don't feel like waiting. I chose the Benny which is half a waffle with thick Canadian bacon, a poached egg, hollandaise sauce, and lump crab meat on top. Oh. My. Goodness. I can't wait to go back! My husband had the Breakfast Magic which was a whole waffle with bacon, cheddar, and green onions, and a fried egg on top. It had sour cream on the side, and my husband added an extra fries egg and Sriracha. He said it was fantastic. I ordered a cappuccino but was told that their coffee machine is a little wonky and that it may actually be a latte. I thought this was odd since I know the difference between the two and didn't want a latte. I went ahead with the drink anyway and enjoyed it. Service was good and everyone was pleasant. I noticed a few people were taking coffee to go although I did not do this. I recommend giving this place a try! read more

I came here for gluten free waffles and was rewarded for my efforts perhaps not beyond the dreams of humans but at least not beyond the dreams of my admittedly fairly limited online search. There are gluten-free waffles. They are huge, perfect, Belgian-style deliciousness. There is a long list of add-ins that you can put in the batter, and another but mostly overlapping list of toppings, both including savory items as well as sweet. You can build your own or go with one of the house specials, but either way you're going to get delicious waffle-y goodness, cooked to perfection and served hot. As the name may suggest, there's also a decent selection of caffeinated beverages. I know zero about coffee, but the tea selection is good - a number of black teas and one green, all from Two Leaves and a Bud, which is solid quality for a bagged tea. The space is nice and mellow, service is good, and I will definitely be back. read more

Really good! Went there with my parents and had a specialty waffle and coffee! Make sure you get there early on weekends. We got there at 8:30 on a Saturday to find nobody else in the place. 30 min later and the restaurant has a 15 minute wait. Overall 4.5/5 stars read more

The Waffles were delicious. The service was great. Our server Lenny was very attentive. My only complaint is that the coffee mugs are too small. We kept Lenny busy :) It is now my go to waffle joint. Will definitely be back soon. read more

This place was pretty amazing. First, part of my party got there before me so I am not sure how long they waited, but we had 8 people on Saturday at 12 and were seated really quickly. Hat's off to them for their quick service. The server was very friendly and knowledgeable about the menu. I only wished I knew about the build your own waffle before I started. THE WAFFLES! YUM! I am not even a huge waffle or pancake fan. I had the Waffles Benedict with bacon instead of crab. It was delicious! I didn't need syrup! Speaking of syrup, they have an AMAZING collection of different types of syrups to try out. I was a bit disappointed that they didn't offer it up to anyone. My boyfriend had to ask for it. He got the bourbon syrup. It was in a Jim Beam bottle! I was soo impressed with it, but sad they didn't offer their awesome syrups upon ordering or delivering the food. I will have to go back and try the other kinds! They seemed like they were a hot commodity as another server came over to pick up the syrup and pass it onto another table. Try them! They are delicious. Overall, the service was good, food was a little pricey for what it was but well worth trying out. I'll definitely be back to try a new dish, and syrup for that matter. read more

Had a very nice breakfast here on Saturday! This restaurant was very busy. It has a diner feel with it's exposed kitchen and quick service. But the interior is more modern. It appeared to be kid friendly, since it was packed with families with babies and toddlers. High traffic and lots of children led to some messy floors. But overall, it was clean and I found it to be adorable inside. The menu had options from savory to sweet.... I ordered the breakfast tacos and a caramel latte (with whipped cream of course). Both were delicious! The latte was wonderful and beautifully presented. The tacos were composed of fresh ingredients and the fresh squeezed lime gave each taco the perfect flavor. In the top 3 for best breakfast tacos I've ever had. (If you follow my reviews you know my love for breakfast tacos!!) I will be back! read more

I really enjoyed this place! It is in a trendy area, and the place has a good vibe. The breakfast tacos were phenomenal. I would definitely eat them again. My group was seated quick, but when I was leaving around 11 the line was way out the door. So come early. This place is small, and very hipster. Prices were reasonable. Food took a while to come out, but I was in good company so it was all good. Support local! This is so much better than a chain restaurant. read more

Waffles Incaffeinated - South Side - Breakfast tacos yum yum - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

Very good gluten free waffles. Had to wait a bit longer than expected but it was crowded brunch time. Definitely will come back!

Everything is awesome!! Get there as early as you can if you want to have breakfast at the weekend, the waiting line is really long. Over all is great, the waffles and omelettes are my favorite!! read more

Waffles Incaffeinated - South Side - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

Had to knock a few stars off. It's been a year since I last went, but since I was back in the Burgh for Thanksgiving holidays, I decided I had to return to get more delish waffles with my mom this time. We decided to go on my birthday this year, and it wasn't really crowded since it was a Monday afternoon. It took a while for someone to just bring us menus and drinks. A harbinger of things to come.... We finally placed our order. And then we waited. And waited. And waited some more. A lot of time passed. And I was starving, mind you. Same with my mom and BF. We were all hungry asf! Finally, totally fed up with the poor service, my mom walked over to the counter and asked wtf was going on. Apparently they totally forgotten to put our order in. And NO server came by to check up on us. It was a massive disappointment, plus my mom had to go outside and keep putting money in the parking meter thing because we had to wait so long. Really unacceptable. Kind of a shitty way to kick off one's birthday. But oh well. They apologized, yes, and they brought us food. But that was it. No offers to even comp even the orange juice or give us some type of coupon for a second visit after making us wait for over an hour. Maybe they assumed we wouldn't bother to come back after such shitty service. But believe it or not, my mom was totally in love with the waffles, so she wants to go back, but it probably won't be for another year or so. I just hope that if we do return, the service is better and they don't have 1 person waiting on the entire restaurant, busy or not, and that they actually remember to put in our orders....grr. I wanted to give 2 stars or less, but I agree, the waffles did come out perfectly delicious, so that was their saving grace in my book. read more

The waffles themselves are pretty tasty, but they have not been quite as good the last couple of times I've been here. The last time I was here, there was an entire 10 minute period where no one in the restaurant had food on their table. It took a while to get our food, and my eggs were pretty cold by the time the food got to our table. The service is also pretty lacking. I had to ask for my coffee to be refilled each time, and he gave us our checks when I wasn't even halfway done with my food -- made us feel very rushed out, and there wasn't even a line of people waiting for a table. read more

First timer here, def enjoyed it! Love the set up and menu it's amazing what combos they have here for just waffles! All the food was quickly served and very fresh! We had a very nice server who was attentive to me as a newcomer to this place, read more

Waffles Incaffeinated - South Side - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

This place is definitely a go-to if you want a good waffle. All of the waffles are delicious. They also have omelettes and some other breakfast items, as well as a lunch menu. I had and omelette once too, and it was okay, but wasn't anything to rave about like the waffles.One thing that is cool is that they have a bunch of different syrups. They have your normal maple syrup, but they also have a whiskey syrup which isn't as sweet, as well as some other options. Just a warning, if you go on a weekend, be prepared to wait 30 minutes to an hour.They offer to call you when your table is ready, so if you really wanted to you could go walk around Southside Works as long as you don't venture too far away. For as nice as a place it is I didn't expect such as "get them in get them out attitude". I know they get busy, but since it's a little higher end than a diner I kind of expected a little more attentiveness from the staff...but it's okay, because the waffles are so good! read more

I wasn't expecting much when I got this food joint. I have had savory and sweet waffles before but I was pretty impressed with the concept of stuffed waffles. I ordered the Souther' Waffle which was stuffed with chorizo and topped with cheese, pico de gallo, an egg and some sour cream on the side. The portion size is pretty small so the plating looked a bit awkward but taste-wise, delicious and savory. The waffle tasted and felt fresh - not hard like the frozen waffles, but soft and spongy. My friend got the Breakfast Magic with Homestyle Fries on the side. She really enjoyed her meal and coffee. The restaurant is busy - we had an 1.5 hour wait and the food came out pretty slowly. Overall, pretty good food and okay service. read more

Waffles Incaffeinated - South Side - Southwest Waffles - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

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Family went here for second time. Variety of choices was excellent. I had a waffle sampler. All four choices (sweet and savory) were great...my family had chic/waffles, sausage gravy, and French toast. Expresso was perfect. 4 stars based on more than an hour wait despite told estimated wait would be 30 mins. Will be back. read more

Dear lord, the waffles eggs benedicts were life-changing. From now on, I want all my eggs benedicts to be just like Waffles Incaffeinated's. The egg was sooooooo perfectly runny, the waffles were fluffy, and the hunk of crab meat made this dish a satisfying portion. And then you pair it with some hot sauce and their amazing bourbon maple syrup? That just elevates these eggs benedicts to another level. So in love. For about $10, these were one of the best eggs benedicts I've had. Sad thing is, it doesn't come with a side. So I ordered a half order of the Funky Monkey waffles. I'm usually not a fan of sweets for breakfast, but these waffles surprised me! Still very fluffy, just like the eggs benedicts' waffles. The portion size, chocolate drizzle, banana, and dollop of peanut butter is sweet enough to fulfill my sweet cravings, but not enough to send me into a coma. Tip: spread the peanut butter around your waffles before eating them. Alright, to the rest of the restaurant. You have to pay for street parking. I came on a weekday afternoon, so I was seated immediately. Waitresses were super friendly and made sure my $2 bottomless coffee stayed bottomless. On top of that, I got really great recommendations of local breweries to visit since I was touring Pittsburgh from LA. read more

Waffles Incaffeinated - South Side - Eggs benedict with crab on a WAFFLE ($10.25) and bottomless coffee ($2) - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

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We walked down to grab breakfast on our yearly Pittsburgh trip and loved everything about this place! Covid friendly seating indoors during a chilly day, the food came quickly and coffee was refilled right on time. Everything we ordered (sausage gravy waffle and sampler) was delicious and we will definitely be back! read more

This place exceeds all expectations. The food is unreal and the service is prompt and friendly no matter how busy it becomes. If there's one thing you must try it's their chicken and waffles. It's all cooked to perfection and the flavor is absolutely amazing. Easily my favorite breakfast place read more

Good place for breakfast. Waffles and then some. Had the Southern Waffle. Just a little short in the sausage inside the waffles. Bourbon syrup not very thick and lacked taste. Service was quick and friendly. Will try again. I was torn between the bennies and the southern. Should have gone bennies. read more

Waffles Incaffeinated - South Side - Breakfast potatoes. VERY GOOD. - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

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Horrible service from server and manager. Only the second time in my life I've had to send food back or complain and i dine out frequently. No attempt from server or manager to correct issues. Saw many other customers unhappy with their experience today. This place will close after many successful years if they don't get better staff. read more

The food was ok but I honestly wasn't impressed.. I was expecting more! Friendly good service.. Not sure if I would return. read more

Waffles Incaffeinated - South Side - Breakfast & Brunch Near Me - Pittsburgh, Pennsylvania

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The food is great, but we had to wait an hour to get in and then our waitress was complaining about her shift to us and she was also incredibly slow. I would go again during a time when they arent as busy--maybe like off hours. Its definitely a place that you must go once before leaving pittsburgh. read more

GREAT SERVICE!!!!!! Jack our waiter is the best. Super delicious breakfast. Chicken and Waffles were so good. Our group of 5 were seated promptly, beverages and food were great. A must when in Pittsburgh. read more

First of all, yay for having gluten free waffles, and they taste very good. Secondly, the service was one of the worst I've had. It took FOREVER. I wasn't super happy with the presentation or taste of the toppings. Next time I'll probably get a plain waffle. Also- the menu was very misleading on the price. Ask before you go adding a few toppings, I think it ended up being $1.50 PER topping. We spent a stupid amount on a single waffle. read more