I was so impressed by the service. Not only they pick up my poppy, they did an amazing job on grooming my poppy. She came back home happy and beautiful. The following time she saw the owner Minuchka , she was so happy, that was good proof she had great time at the shop and was treated great by the staff. read more

Took a dog bathing class at Wag My Tail and was more than impressed. Learned hands-on everything required to be a dog bather. At Wag My Tail all the animals were treated with utmost respect and love. The place was very clean and everything was sanitized every day to keep it that way. I highly recommend​ this school for everyone interested in pet care career. read more

Joanna and Caroline are really great and patient with my winny golden retreiver. Their prices are steep and they hardly ever have bows or bandanas even though they advertise bows and bandanas for dogs. Don't go to their Wag My Tail shop because they do horrible cuts on dogs (they shaved my golden retreiver's hair when I asked for a lengthy trim) and they don't even address their mistakes to the owner on their own accord. read more

The prices have increased since I started using their service ($95 for a 55lb dog which includes ears, anal glands, and nails) It was an extremely hot day today, so I would have preferred that the air conditioner be used more, in the mobile grooming bus. Our groomer, Ydeara, was quite patient and helpful, when it came to cutting the nails of my uncomfortable pooch. I was concerned because of the extreme heat inside the mobile grooming bus, and how stressed out my dog was getting while having his front paws trimmed. So I suggested we take a break and go inside the house where my dog's stress level could lower. We got 3 paws done while he freaked out.... And NOT ONCE did Ydeara flinch! She was very helpful in helping us decide what to do. Because of how the appointment ended, our dog's collar was left behind in the bus.... As soon as she returned to the main office in Sunland, she put the collar in the mail to send back to us! Thank you Ydeara and Cindy for all your help. read more

Wag My Tail - Pet Groomers Near Me - SUNLAND, California

I started taking my english bulldog Gunny there because he desperately needed a bath and Petsmart didn't have any available appointments. They are more a bit more expensive, I usually pay about $40 a visit vs. Petsmart usually runs me about $26. I really like how my baby smells after a visit to Wag My Tail. Gunny is also very excited to get there which i think is a good sign. I also like that for $20 you can get a bath and blow dry which he needs between full beauty trips. If Gunny is happy, I'm happy :) read more

We had an amazing experience at this place. My dog was so happy and looked adorable after his grooming definitely recommend this place. Mina was great. read more

Joanna was awesome...I noticed that many other reviewers love her too. Too bad she's gone! :( Caroline is great and really so is everyone else that has come out to take care of my nervous doggy. I've tried calling other groomers and have had such bad experiences with the service. These guys are always reliable and take really good care of my pup. read more

It saddens me to see these mixed reviews, because I've been bringing my mom's Shih Tzu here for over two years and she always comes out happy and looking great! I always ask for Raul to take care of her because he's the man and always does A+ work! He's very gentle with her and gives her the cutest "teddy bear haircut" imaginable. Everyone always compliments her when she's going for a walk. I'm giving this place 5 stars because I've never been disappointed by his work and I'm a firm believer that people should also give out positive reviews on Yelp, not just bash on companies for isolated incidents. read more

I had not yet used Mobile Grooming because of the expense. But my shepherd is old and I thought it would be less traumatic for him. My dogs loved the groomer, Joanna who was very kind and sweet. The grooming services are first rate and it is certainly less traumatic for the dogs (I also have a Papillion) and the prices are fair. read more

This place is local and great at their job! My dog always smells nice and looks adorable after an appointment here. (http://twitpic.com/a5l2rc) The price is reasonable and my boy seems happy and calm when I pick him up. Watch for their holiday specials... they even take photos of your freshly cleaned pet complete with a themed set and background! read more

Thank you to all people that work here I've taking Jack here twice now and It's hard to find a good groomer to take your pup and know he's in good hands. Everyone here is kind and I appreciate it and I know Jack does too. read more

They're okay. Haven't gotten any better. Been coming here for a while. Last visit they cut my dog, requiring stitches. They paid, but not coming back after that. Also I don't think they're very caring of the animals. read more

Best school, best teachers I could ever ask for! They've taught me so much about dogs AND cats. Challenging, but always good time. I left confident, educated and best part is I KNOW that I'm a good groomer! Thank you Mina for a great place to start my dream career, you are the best! read more

Woah. Raul was incredible. I have been looking for a local groomer for my crazy dog for a while now and a friend had mentioned they had seen this place on Foothill after a local festival down the street. I was initially a bit hesitant because of the mixed reviews, but with a few more recent better reviews I decided to give it a go. I could not have been more happy with this young gentleman, Raul's work! It was immaculate. My dog is typically antsy when going to get groomed so I normally avoid it, but I swear he is like the dog whisperer! My lovely baby, Bruno, left so happy with his tail wagging all over the place and is more beautiful than EVER! THANK YOU SO MUCH RAUL. =) read more

Best Groomer Ever! We have a 110 pound Rottweiler and they are so great with him. Pick up and drop off service is amazing! They meet all of our requests EVERY TIME. Not to mention our dog is cleaner and happier afterwards. Strongly recommend this place. They'll care for your dogs no matter what size! Thank you! read more

I've been here twice as I just moved here and I love how they have groomed my malti-poo Benny. The first time he was a bit matted but they didn't leave him completely bald, to my relief. The second time around was even better, he came out looking beautiful in his soft white coat. Definitely making this place his regular! read more

Wag My Tail - First time. - Pet Groomers Near Me - SUNLAND, California

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I am very pleased and and happy with the dog grooming performed by Marisella. The facility is clean and the grooming is done as asked. Even my dog was happy when I picked him up. Rachel (the owner) is sweet, kind, helpful and went out of her way to make sure my dog and I leave the place happy and satisfied:) Wag My Tail grooming is amazing! Amazing staff. Highly recommended. read more

I love this place I took both my dogs to get beautified And they came out Gorgeous. Anni is amazing Would recommend this place to family and friends!!!!! read more

This place is great... It's right down the road from my house so it's conveniently located but aside from that they always do a nice job and they are kind and accommodating. Andy who works the front end is always helping us a little extra with discounts and add ons at no additional charge. The price is already unbeatable so what more could you ask for. It's just a shame how I always hear people in there complaining about one thing or another. First off you will NOT find a less expensive place around and second, it is a school so the groomers are still in training. BOTTOM LINE: this is a great place to get your shabby dog tuned up on a budget. Don't expect a world renown groomer or to bring in your show dog prior to the Westminster show. But you will get way more than what you pay for so be greatful for their services. I will continue to be a happy customer. Thanks read more

Okay this is an updated review as I decided that I believe in second chances, especially since it's under new management so why should the new owner have to pay for the old ones mistakes? Anyway I brought in my poodle and they took her in right away, person at the reception area was a nice young lady, very sweet. I automatically felt comfortable leaving my pup with them. Came back a couple of hours later and she was almost ready. When I saw her, my jaws literally dropped in surprise because she has never looked so beautiful before!! They fluffed her hair perfectly and I could see that they took the extra time to groom her, since her hair is somewhat matted and hard to comb through. I met Rachel as well and she is a sweetheart who you can tell genuinely cares about your babies. Thank you guys so much, will definitely be back and will refer! read more

Very friendly and helpful staff, especially liked dealing with Andi and I really liked The lion cut she recommended for my dog Charlie!! I will definitely use and recommend them to my friends! Ask for Andi she's super sweet:) read more

Took my dog in for a routine groomers appointment. I didn't get a call after 2 hours so I showed up. He was barely being shaved and I noticed that he was still dirty. He had not been showered. After he was shaved they said he was ready. He still smelled bad and he was in pain for almost a week. It was obvious to me that they hurt him during the process. He wouldn't eat or drink water, much less go to the bathroom. Not going there again. In response to the owner. I made an appointment on Thursday the26th for 1:30pm. I picked him up approximately 3:00pm and sat in the waiting area where I was able to see my dog being shaved. I wanted approximately 20min until the lady told me he was finished and that's how I know he was not given a shower because I could see that he was dry. If you take dogs a shower after they are shaved, your business failed to do so because I was told he was ready finished. His name in Benny. We have brought him there for 3 years and never had an issue before. read more

The business has been here for ten years , great price and good service ，the groomers are very well experienced and professional , heard they are moving next door with nicer decoration, cannot wait to see it . read more

UPDATE: After a short moment of posting my review I was completely shocked and surprised when Rachel the manager personally called me to apologize about the service. I went back with my dog to share with her what had happened and I have to say she was very sweet and awesome!! She took care of the situation right away in a professional matter. I'm a big believer in excellent customer service and she provided excellent customer service. I was upset from what had happened but she guaranteed this wasn't going to happen again. They're very passionate about what they do and they really do care about providing excellent service to the dogs that come in. I ended up getting my money back and Rachel said she will personally make sure that my dog is taken care of next time. I thought they were just going to sit there and not do anything about it but Rachel went above and beyond to make sure I walked out of there a happy and satisfied customer(which I did), I truly appreciate her taking the time to resolve the situation. I was close to changing groomers but because of everything Rachel did for me and my Doberman, they have earned my business and I will continue to take my dog there for her grooming needs. read more

Such amazing customer service! They were able to take care of my dog even though I didn't have an appointment. My dog had a pretty bad matting problem and they did such a great job brushing it all out. He smells great and the even added a cute Christmas bandana! read more

Wag My Tail - Only $50 for a wash! - Pet Groomers Near Me - SUNLAND, California

I have been taking my dog here ever since we got him in 2013. I have not had a problem until this past Tuesday when I picked him up and he seemed frightened. They cut his hair down making him look like a rat first of all. And on top of that my dog was scared and he couldn't open his right eye. Until we were able to treat him he was not able to open his eye. When we called they didn't offer to reimburse us for the bad haircut or for injuring my dog. I will never bring my dog back here again. The new ownership is pathetic and I will find a new place that will actually care for my dog!! read more

Just picked up my first born!!! Under new management and I like it a lot! Customer service was great. Took me in without an appointment and my baby smells amazing. It's one sexy smell, I'll tell ya that!! read more

If you love your dog, do NOT bring them here. I took their grooming class and saw first hand what happens there. The dogs are being mistreated. In the week that I was there I had to witness terrible injuries that were being covered up and dogs were being returned to their unknowing owners without notice. I saw dirty and broken tools being used which resulted in dogs constantly getting cut and probability of infections being spread are very likely. I quit the class and I am now attending West Coast Grooming Academy. If you want to become a dog groomer, don't go to Wag my Tail! Save your money and go somewhere that will teach you the right way and that treats animals well. read more

No not bring your dog here. We wanted a place to bring our dogs to that was close by and really wanted to like this place. When you make your appointment they don't even ask what your dogs name is. Big red flag but we thought we'd try. The first time we came when we picked up our dog he seemed really scared but we thought it might be because this place was new to him. We tried a second time and had to stand there and listen to a groomer complain about her hangover before we were helped. When our dog finally came out he was scared and it took him hours before he finally calmed down. I'll drive back to Montrose and go back to Bath and Biscuit. read more

My whole family has experienced problems with this place. They ended up cutting my cousins dog and immediately had to go to the vet for stitches. Now, my dog who goes there for grooming almost every month, had the worst haircut and ended up shaving a part of his nose that wasn't suppose to be. read more

This place is mean and horrible I went here with my neighbor to take his dog in and when we came back to pick up the dog, they had cut his ear on "accident" they claim. They did not offer a refund or say sorry or anything like that. I just dont know but what I do know is I will not be taking my dog here. read more

for everyone who has complaints remember this is a hands on grooming school meaning we are in training !!!!!! training to be better, so if you are looking for professionals go pay extra 30 dollars and take them to a grooming salon ........ with that being said this school is really awesome they take their time to show you and are there through out the whole time to help if needed . The time that I was there they did monitor and make sure the doggies are being taken care of we put water in their cages and played with them until their families came I saw a lot of regulars and a lot of satisfied customers. I'm really glad I took this class it got me started and lead me in the right direction ... the rest is up to you read more

I'm giving this place two stars but only because the owner is so sweet. I've been taking my dog there for over a year. Each time not to thrilled with the grooming but figure my dog is big and hairy and it's been better then nothing. Plus it is close by and convenient. It saddens me that I will have to find a new place. My dog is very large (Newfoundland) with a very long heavy coat. The previous times they would return him with dirty ears, forget to clip his toenails, which seemed like minor inconveniences. But this last time has by far been the worst! This latest fiasco started last week. Went thru the list of what he needed done (which I've done each time) only to come pick him up and he looked worse then when I dropped him off. I called the next morning and the male (owner) asked me to bring him back free of charge and because my dog's coat is so thick, he said they should have offered a de-shed and asked me why that wasn't offered. I'm not the groomer here so I cannot answer that question. He said bring him back next week and we will take care of it. I returned the following week and gave the girl up front the instructions as to the de-shedding. I also asked to have my dog's nails trimmed as it wasn't done the few days before (again they either don't trim nails, or clean ears) that happens each time I have taken my dog in. I told Andi to take their time with him so that it was done right. I picked him up and he looked and felt awful. His coat was knotted up like if he had dreadlocks. The woman owner-manager Rachel attempted to brush him out herself but realized this was a big project. She asked the groomer what happened to my dog. Come to find out they had students work on my dog. She sincerely apologized and offered the next 3 groomings free of charge and asked that I bring him back and she would put all her groomers on him to brush him out. Took him in this morning, the girl at the front desk (Andi) which is the same person I've been dealing with, was yanking on my dog so hard that I took the lease from her, told her it was not necessary to yank him and got him through the gate. Kobe is a huge teddy bear but sweet and has never been a problem. If fact everyone there has always told me how great and well behaved he is. I didn't see any reason for her to yank him in that manner. I asked her to please be nice to him as this stressed me out. I've never seen anyone there mistreat my dog. This was shocking. I again asked Andi if they could trim his nails (as this still had not been done the previous 2 times in this last week. She assured me that they would do it. Again! A little over an hour from dropping him off Andi called (10:45) and said "Kobe will be ready in 20 minutes" i was a little surprised that it was so soon, but again figured they must have had several people work on him. I got there at 11:30 (which gave them some extra time - approximately 1/2 hour more) and asked if they had trimmed his nails. She came back out and said "they're doing it - now I'm upset! I've been here 3 times in under a week and again waiting for them to finish up, even after they call and say he is done. He was brought out 15 minutes later (12:00) only because I told Andi... Forget the nails I just need to get my dog and I need to get back to work. In all fairness Kobe finally look better and whomever the groomer was this time did a great job. I would give this groomer 5 stars. Rachel also would get 5 stars because of her customer service . But Andi needs to get into a different profession. I think this whole process could have been avoided if she would have paid more attention from the first time I dropped him off and made sure the dog looks good and everything she writes down is completed, before calling customers to pick up their dogs. Not sure what her title is there but she has no customer relations skills and today didn't even bother to ask me when my dog was brought up if everything was okay. In fact she was very nonchalant as if all of this was my fault and made sure she avoided all eye and verbal contact with me. She should have dealt with me first instead of ignoring me while writing up a new client that came in. In fact the lady could tell how upset I was and even took the time to talk with me in the parking lot. Andi would have made more points to have the lady wait, deal with me and my dog. I would have left in a better frame of mind. I'm sure that this customer would expect the same treatment. Now she feels she might need to find another groomer. So a note to Rachel - customer service is so important, as you know and practice, but if while you are gone, your employees treat customers that have accepted that problems happen and still give your business a chance to rectify, then those are the customers who deserve better treatment. Andi was rude and never once apologized for any of her errors. Even though you have offered free grooming, I do not believe I can deal with Andi. read more

I had taken my dog to wag my tail for many years. Their service began to crumble, my dog was coming home worse and worse. So we left and went to Petsmart, it was good in the beginning but it to begin to crumble. So I decided to give wag my tail another try and oh what a mistake. I don't think the dogs got a bath their hair was just awful granted one of my puppys was matted pretty bad, they didn't notify us that they would have to shave her but they went ahead and did it. The dogs were so upset and stressed. I called the owner he said bring the dogs back in, however I was not going to take my dogs back. if they can't do it right the first time I'm not taking them back in the same day for them to be more stressed. We did end up getting our money back after many phone calls and finally going in and demanding a refund. If I was you I would never take my dog there. If you do good luck read more

Please do not take your dog or cats to wag my tail, a few weeks ago I left there very frustrated. First of all the new management increased price on each of my dogs which I have been there since the 90's and I dropped off my four dogs at 10:30 and by 5:00 I haven't heard anything so I called 3 times and no answer so I drove down there to check on my dogs, I really was beginning to worry they still were not ready so when they were coming out I couldn't believe my eyes they looked like they went to a butcher shop, half of there bodies were not brushed and there hair was very uneven so after my dogs were in there nearly 8 hrs she wanted to fix them no water and couldn't go potty, I told her forget it and there never going there again. I was also friends with the office manager, she called me to see if I was ok because I was so upset. She texted me a couple of days later she texted me photos of what it looks like, she said it was discussing dirty and cludered with filth she also said she only had cold water, so she quit and walked out, so please this place is very unsafe. Our animals are our family . read more

Worst dog groomer ever!!!!! Sliced my dogs Paw!!!! I have 2 six month old Yorkie-poos (a brother and sister). My normal groomer was really busy and my dogs needed a cut and wash. My sister found Wag my Tail and called and scheduled an appointment. The groomer Carlos came out and although he was very nice, he had no idea what he was doing. The boy went first and came came after about 30 minutes or so looking ok. Our little girl went in and after over an hour I knew something was horribly wrong. I went to the mobile station and carlos told me he had sliced through her paw accidentally when he was trimming her hair. I didn't like the fact that Carlos didn't come get me as soon as this happened. Instead he hid in the van with her and was just packing her paw with some sandy substance I guess to stop the bleeding. My poor puppy was MORTIFIED. I quickly took her inside the house where she bled all over the place including over the boy who she is extremely attached to. I obviously didn't pay for either dog and I got the phone number for the owner of the company. Carlos left and I got the manager on the phone who told me he would cover the medical costs. Lies lies lies. I quickly rushed her to the vet who stitched up her paw. I sent the bill to Rachel the manager and I was ignored for 6 weeks. After 6 weeks of excuses and avoided calls they finally sent me a check. This totally unprofessional company had the nerve to deduct the costs of the grooming from the medical bills and sent the balance!!!!!!! SHOCKING!!!! Now I truly do not care about the money, but it's the principle that matters. They essentially charged me 2 wash/cuts. The girls was never competed because of the injury and the boy was covered in blood too. How could they charge me!!!!! No morals!!! My poor dog is so traumatized that I can't have her professionally groomed anymore. My bf has to do it himself. Ridiculous!!!! Stay away from these people. read more

Very disappointed and upset. I brought my dog here and took the time to tell them to not cut her head as i am trying to grow out her knot. (Toy Maltipoo) and we decided on a number 5 shave. When i picked her up I couldn't believe she had her head shaved! I was visibly upset they did not follow my instructions and was told they wrote it down but it was not translated to the groomer. Other than the head shave i thought they did a pretty good job and since they didn't charge me i wanted to give them another chance. 6 weeks later i brought my dog back was once again VERY specific they not make this mistake again. DO NOT CUT HER KNOT OR HEAD AND JUST TRIM UP THE EARS AND GIVE HER THE TEDDY BEAR FACE. Well much to my surprise they did it again! shaved her head completely even shorter this time. I couldn't put a bow in it if i tried. :( Her face is even very short and shaved and nothing like the teddy bear look. Needless to say i will not be returning, too bad since it is so close to home. Be aware they cut to their desired liking and not your request. read more

Very fast service and they always do a clean job. Fair prices and my dog always comes back smiling. Very friendly staff.

Great experience. Quick service. Left my poodle looking beautiful. My poodle really loved the staff and they were great with her. Would recommend read more

I brought in my Siberian Husky for a wash and heavy brushing because he is shedding like crazy right now. The workers there did an amazing job!! My dog was so soft, you'd think he was a walking pillow. This place is great and so close by to my house!!! Just a well rounded, awesome place read more