All places that find homes for pets are great. My experience wasn't great. I adopted a dog from the Petco adoption day. When I got home I noticed the puppy was coughing and then started to dry heave. Since a previous dog had cost me over $20,000 in vet bills, I decided I couldn't afford another sick dog (even though I was in love with the puppy I had adopted). I called Sandy who runs the place and said I was thinking I would have to return the puppy. Her reply was tears and repeating over and over again - "I can't handle this, I can't handle this, I can't handle this" and then said she would get back to me and hung up. A short while later, Heather, who helps out there, called. When I explained the problem, she said the puppy had kennel cough and just needed medicine. I was relieved. A few days later, after taking the puppy out to the patio, I forgot to close the screen door. When I looked out, my daughter's cat was on the railing (we live in a condo on the third floor). I have to admit I freaked out. I was able to get the cat before she fell off but was too afraid to tell my daughter about the incident. (She had told me that if anything happened to her cats she would kill me!!! ;-) !!) I called Sandy about returning the pup and again, all I got was "I can't handle this, I can't handle this, I can't handle this". I tried to explain the problem but she wouldn't listen to me. Heather contacted me and told me where to return the puppy. I was broken hearted - I loved my little pup. After I dropped the puppy off and returned home, I cried. My daughter asked me why I returned the puppy if I loved her so much. I told her what had happened with her cat and felt I had to. She figured out a way to solve that problem. It was around 5 then, so I decided to call early the next morning and pick the puppy up. I texted Heather (a really wonderful person) and explained to her what had been the problem. She called back that she understood and didn't think it would be a problem but she needed to talk to Sandy first. Heather called later and said that Sandy was very busy and would get back to her and added that if Heather felt I was 'fine' then it shouldn't be a problem. I texted around 9:30 that evening as I hadn't heard anymore about picking up my puppy. Heather texted first thing in the morning and said that Sandy was busy and wanted to think about it some more. I waited all day long to hear when I could pick up my puppy. Finally I texted Heather and asked again. Heather got back to me and said that now Sandy wanted to pray about it. Next day we waited all day. Heather texted me that afternoon and said she was still waiting to hear from Sandy. Next day, in the afternoon I got a text from Heather with a copy of Sandy's text saying she didn't want to give me the puppy but I could have a one year old instead. I was shocked. I called Sandy and told her I wanted my puppy (not a year old dog). I tried to explain to her what had caused me to freak out and that I was totally committed to the dog. I told her I had bonded with Emmi. (the name I had given her). In-between, the 'I can't handle this, I can't handle this, etc.", she said sarcastically, " you didn't bond with the dog". I told her I loved that puppy and wanted her back. She said no, but I could have a one year old. I would never recommend this place because, in my opinion, Sandy has no integrity. I wouldn't want anyone else to have to go through what I went through. Had Sandy had the ability to talk to me about the problem I would never have dropped the puppy off. No one was there to help me figure out what to do. Sandy should have returned the puppy and been a more supportive person. read more