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    Wagmor Pets Dog Rescue

    3.4 (181 reviews)
    Closed 10:00 am - 6:00 pm

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    Services - Wagmor Pets Dog Rescue

    Pet boarding

    Pet adoption

    Wagmor Pets Dog Rescue Photos

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    Puppy from Wagmor's post

    Like many others, I regret not doing more research before adopting my dog from Wagmor. Unfortunately, my experience closely mirrors many of the reviews already posted. I first found my puppy through an Instagram post claiming the puppies were in a "bad situation" and desperately needed homes. Looking back, my first red flag should have been the perfectly styled, professional photos that looked more like breeder photos than a rescue. The second red flag was the $2,000 adoption fee and being told I had only one hour to pay before they would move on to the next adopter. I convinced myself the money was supporting dogs in need. I couldn't have been more wrong. I paid on March 21, 2025. By March 27, I still hadn't received updates, so after reading the negative reviews, I asked Melissa where my puppy came from. She said she didn't know but thought the puppies may have come from a breeder that had been shut down or from someone who no longer wanted them. Transport began on April 3, and to Wagmor's credit, I did receive daily travel updates and photos. The puppies arrived April 5, were examined April 6, and we picked ours up that afternoon. After paying, I performed a reverse Google image search and found my puppy listed on several breeder websites, with an asking price lower than Wagmor's adoption fee. When I received my puppy's veterinary records, it was clear she had come from a breeder who had provided routine veterinary care. However, the previous owner's information had been blacked out with Sharpie, making it impossible to trace her history. Although Wagmor's records stated my puppy was healthy, she was lethargic almost immediately after coming home. We assumed it was stress from transport until she continued getting worse. Our veterinarian diagnosed a double ear infection, Giardia, and canine coronavirus on April 10. Despite treatment, she deteriorated, stopped eating, and was hospitalized on April 14 for IV fluids and additional care. We were told she could require a feeding tube if she didn't improve. Thankfully, she recovered. I kept Melissa updated throughout. She expressed sympathy and suggested seeing Wagmor's veterinarian, but we live two hours away and our puppy was too sick for a four-hour round trip. Other than suggesting we use her vet or return the puppy, I was never offered financial assistance. Melissa later told me the other puppies from the litter were healthy. I'm glad they didn't experience what we did, but our puppy still required more than $3,500 in emergency veterinary care within days of adoption. Even the complimentary pet insurance denied my claim because it concluded the illnesses were likely pre-existing. Nearly a year later, I also had to repeatedly text and message Wagmor before finally receiving the promised $180 spay reimbursement. It wasn't sent until after I referenced other reviews describing the same issue. My issue is not that rescue dogs can become sick. My concern is paying a premium "rescue" adoption fee for a puppy that appears to have come directly from a breeder, arrived with multiple serious illnesses within days of adoption, and ultimately cost me approximately $5,500 between the adoption fee and emergency veterinary care. I struggle to understand how an organization can charge thousands of dollars while doing so little to ensure the puppies being placed into homes are healthy. We were fortunate enough to keep our puppy, but many families couldn't absorb that kind of unexpected expense. I've included as much detail as possible because I've seen Melissa dispute other negative reviews. This is simply my experience. I hope it encourages others to do their research before adopting from Wagmor.

    Aryssa L.

    We adopted a puppy from WagmorPets for $1,800 and wanted to share our experience for transparency. The adoption process did not include a formal application or thorough screening, which was surprising compared to most rescues that I previously applied for with other dogs I was interested in. The interaction felt more like being encouraged to adopt quickly rather than being evaluated for fit. We were told our puppy had an initial vet visit prior to adoption, but this occurred just one day before we picked him up along with their many other puppies from transport. The very next day after bringing him home, our vet diagnosed him with Cystoisospora, then later Giardia. Three days later, he was also diagnosed with pneumonia. He required multiple vet visits, including the ER (recommended by the vet at the regular clinic), within the first week alone. These conditions were not clearly disclosed to us at the time of adoption. There is a free 30-day Trupanion insurance provided that covers 90% of costs, but with ER visits and multiple vet appointments, even the remaining 10% adds up quickly. Now that the 30-day coverage period has ended, we are still dealing with ongoing Giardia infection and a residual cough from pneumonia, which continues to require care. Additionally, obtaining new pet insurance becomes complicated, as some conditions may be considered pre-existing after diagnosis. We were offered the option to return him to be seen by their vet, but given how sick he was, we chose to seek immediate care ourselves and took him to the ER. We want to be clear that we love our puppy so much and do not regret getting him (naturally). However, the past 5 weeks have been extremely difficult -- not just adjusting to a new puppy, but managing a very sick one. We are still struggling with sleep, largely due to his ongoing recovery. Because of his illnesses and incomplete vaccinations, he has not been able to go outside, properly potty train, or go on walks, which is especially challenging living in an apartment and trying to avoid exposing other dogs. We are sharing this so future adopters can do their research first (unlike us) and ask all the questions they need for their future pet. Melissa was nice, but the whole experience wasn't great.

    Female Cavapoo rescued at 9 weeks old
    Sandra P.

    We just adopted a little female Cavapoo at almost 9 weeks old. This is our second adoption with Wagmor Pets--and if I can convince my fiancé, we'll probably be back for a third within the next year or two This place is truly special. You can immediately feel how loved and well cared for the pups are through social media and especially as soon as you walk in the door. Shay is wonderful and helped us finish signing over our little lady, and she even sent her home with a little "going away" toy, which just says everything about the heart behind what they do. The entire process was so easy, thoughtful, and personal--from start to finish. If you're thinking about adopting, Wagmor isn't just a rescue--it's a community that genuinely loves and protects these babies. Melissa and her team are so sweet and thorough through the entire process. Phenomenal communication and team! We're so grateful for Wagmor and for bringing our newest little love into our family

    Hope
    Lee H.

    I will be forever grateful to Wagmor pets for my gorgeous little daughter Hope. They made the adoption process so easy and stress free. You can tell that all of the pups are well taken care of and loved very much. I'm so happy I found Wagmor pets and highly recommend them if you are looking to make an addition to your family that you'll never regret. Below is a current photo my beautiful little fur baby....now 8 months old.

    Mookie
    Michelle S.

    I just adopted my fur baby and I'm so in love. They were very communicative and easy to work with, walking me thru every step! Thank you Wagmor

    Latke the Oodle
    Jillian F.

    Latke is our perfect pup! She's three years old, sweet as can be, and a wonderful little Hanukkah miracle. Melissa was wonderful, making sure she got groomed, spayed, vaccinated and teeth cleaned before coming home with us, and adoption was very easy. Right now Latke is sound asleep on the sofa next to me and I am absolutely delighted.

    Alexis M.

    We saw this precious one eyed pup a few weeks ago while leaving LALAs and decided to go take a better look at him with our pup we currently have to see if they'd get along. The interaction went well and I was happy to meet protector, he was an angel. When we heard the cost of $650 i expressed it was out of our price range right now. To my surprise Melissa stated we should use AFTERPAY to pay over time... like what? I mentioned im only comfortable spending like $300 on a pup right now (NOT looking for a discount) just giving context that it's just not the right time for us to drop $650 out of the blue. When I mentioned all this she said it was "insulting" and blocked me on instagram. lol. Please note my interactions with her were nothing but honest and well intentioned but the quick to anger petty behavior is an interesting way to run a business. And I'm truly sorry to hear that it's hard to pay 24/7 staff on Ventura Blvd and that she's put 10 gs into the pup (as stated on my photo attached) but your business financial stressors aren't gonna convince me to spend more money. **in response to their input, yes we had the funds but weren't ready to drop that out of the blue, as previously stated. I even admitted I should've asked about cost BEFORE going to meet protector. The entire interaction on instagram seemed sketchy and saddening for these pups

    I first visited Wagmor in 2021 with my best friend when she adopted her dog, and the experience was so wonderful. Her dog turned out to be such an amazing addition to her life, so when I was ready to adopt a dog of my own last year, I knew I wanted to come back to Wagmor. I'm so glad I did. Adopting my dog has been one of the greatest decisions I've ever made. Melissa and Silvia were both incredibly communicative throughout the process and even took the time to respond months later when I had a follow-up question. I'm very grateful for the care and support they provide.

    My baby, Molly May
    Dolores H.

    We adopted our first fur baby with Melissa. The interview process was swift and easy! I had stalked her Instagram for over a month and asked her a million questions on different pups being posted. She had patience with me and always answered my questions in a timely manner. We're so happy with our baby

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    3 months ago

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    6 months ago

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    Melissa B.

    Thank you so much. I'm so happy you guys love your babies.

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    6 months ago

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    Melissa B.

    Thank you for that. Who did you adopt?

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    Melissa B.

    So happy for you and Bentley. Love the videos you have been sending.

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    Melissa B.

    omg. look at Freddy. Beautiful.

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    Page 1 of 5

    Ask the Community - Wagmor Pets Dog Rescue

    Review Highlights - Wagmor Pets Dog Rescue

    Melissa and her team found the puppy a foster in under a minute of reaching out to their amazing foster network.

    Mentioned in 53 reviews

    Read more highlights

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    These people are absolute sick freaks and monsters. I left my dog there for 48 HOURS and came back…read moreto a dog on death's door step. He was shivering, limping, and drooling uncontrollably. Then they had the gall to shoo me out the door and refuse to answer my questions and tell me my dog was like that when I left him there. He absolutely was not and I shudder to think what would have happened had I left him there longer. At no point did ANYONE call me to tell me something had happened or follow up with me. Everytime I tried to call back, I kept getting the runaround of "the manager" (Santiago who other reviews have rightfully pointed out is a real POS who refuses to take any accountability with this torture chamber he's running) wasn't there or no one was working there over the weekend when my dog got injured. When I took my dog to the vet, they found multiple lacerations and puncture wounds on my dog's paws. To this day, we still don't know what happened and multiple vets couldn't figure it out. So either there's some sick employee torturing the dogs or they are just neglectful to the point of evil. My dog also didn't poop for four days after and was drooling for 10 days straight. See pictures and a report from the vet attached. There is clearly a weapon/bite mark of some sort on his left paw and two of his other paws also had lacerations. I'm sure I'll get some canned response from Santiago or the corporate PR person saying I'm disgruntled or mistaken but I'm not and you know I'm not. If you have such an issue with it, call me back and man up: tell me what happened to my dog. You know what happened to my dog and you're wasting everyone's time pretending otherwise. There is no way a dog gets this badly injured under your care and no one knows about it; you just thought it would go away. It cost me over $3k and a month to get him back to normal and the only reason I'm not suing is because I have excellent pet insurance. You people deserve to be in jail and shut down.

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    Wagmor Pets Dog Rescue - groomer - Updated August 2026

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