I have been coming to WN for at least 10 yrs. I've had the gel nails, gel polish mani-pedi and eyebrow wax. I have always been happy with their wor and they are very friendly too. The only times I've walked away is when they've seemed so busy. They don't take appointments. The ATM is right next door so paying in cash doesn't bother me. Diane, Lorie, Shanti and Lee...they're all great! read more

The lady working on my nails was quiet rude and would not listen to me when I told her how I wanted my nails. She kept filling my nails after I told her to leave them alone, she painted them so sloppy and didn't bother cleaning them up, and even missed some spots on my nails. I mentioned each thing that bothered me, but she would just give me a confused look. Im never coming here again. I would give 0 stars if I could. read more

I like this place, good service and good price, nice people. Overall I was satisfied and I will be coming here a lot more often!!

i'm only giving a one star because i have to. the owner here is only nice one and the man. there are 2 main ladies that work here that are always extremely rude to me and my kids. i will not give them another $ out of my pocket! i strongly suggest to people.... do not come here!!!! they are not good!!! i kept coming because the location was convient. but not anymore! do not go here... i repeat do not go here! read more

I never write reviews but I wanted to share my experience. My mom came to this salon my whole life and I was in town so I was excited to try it out. My pedicure was good and my nails looked fine. After I got a fill and gel color change. It was the worst experience I've ever had. I told them what I wanted and they still decided to do it their way. The French tips were all different lengths and sizes. I'm normally too shy to say anything but it was horrid. I told her to please fix and she was extremely rude and smart about it. She sped through the job, didn't, pay attention to detail, and I ended up with an uneven, streaky tips that weren't completely white, and weren't all clear coated. Their products on top of the half a.. job where very cheap quality. Worse $50 I've ever spent!!!!! For $50 any other salon would have spent more time making their customer satisfied and wouldn't act like they're an inconvenience. read more

I love coming here for mani/pedi. They use a clean plastic bag for the pedicures. Very nice staff.

Just had a pedicure and a full set of acrylics done today. They were very nice and it is very clean inside. Had a design done on two fingernails and two toenails. Everything was really good except when she was buffing the bottoms of my feet she was a little too rough and I can not put any weight on the inside of my right foot by my big toe. I think something might be chipped in there or my arthritis was just seriously affected. Will find out tomorrow. Still don't fully blame them for this, just my bad feet. They painted my 6 year old daughter's fingernails and toenails and painted flowers on 2 fingers and toes as well. read more

But for an excellent natural looking nails that stay on go to Waikiki Nails! Plus they're really affordable and open on Sundays! YAY ! Sure other places might be more frilly and that's fine. But I don't have 3 hours to sit around being fussed over. At Waikiki, I walked in on a Sunday within an hour of closing time, no appointment with ugly short ratty nails that had been totally wrecked at another salon. I was in thechair in 5 minutes and walked out with the nicest, natural looking nails that STAY on! I still can't believe I haven't popped any of them off yet, and I am hard on my nails between work with tons of filing and home where I'm always out in the yard... my nails don't stand a chance. Or so I thought. But Waikiki proved me wrong and have won me over completely. I am bringing my own polish though next time, the colors to pick aren't real exciting. read more

Worst pedicure ever and my technician didn't speak English so I couldn't explain what I didn't like about it. So frustrating. She basically went through the pedicure motions without paying any attention to actually scrubbing or softening the calluses on my feet. And my feet didn't even get lotion or a massage....just my legs. I'll never come back. If I could give a zero, I would. read more

I'm so disappointed in this place. I was making a quick stop on my lunch and I came to try this place. All I needed was a quick gel polish change. I'm going on vacation this Friday and I grew out my nails specifically for this trip! The lady that started my nails was nice and she soaked the gel for a very short while. Then she began using a cuticle tool to peel the gel off of my nails which is not the custom.As I told her it was hurting she ignored me. Then she began to file a buff my nails but the gel was still stuck on and should have been soaked maybe 5 minutes longer. As she filed I told her I wanted my length and she filled my nails unevenly and I lost all length. I got up from the chair and another women asked if she could try and fix this. As she then proceeded she noticed that this gel take off was done completely wrong and she tried to fix it but the damage was done. I ended up leaving and not continuing on. My nails are horrible and I'm so sad that I had to experience this. I will NEVER go there again. read more

Waikiki Nails - Gel polish still stuck on and nails trimmed unevenly - Nail Salons Near Me - Pinole, California

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If I could give this place 0 stars, I would in a heartbeat. I came here with my mom and sister hoping to get a relaxing mani/pedi but instead I left frustrated and dissatisfied. Rude service, cheap polish and ugly nails. Here's my experience. I made reservations more than 24 hours in advance for the 3 of us. We got there on time but they were busy so we had to wait. Then when they were finally ready for me, I had difficulty lift my jeans above my knee so I ran to the car and changed. Apparently, the lady who was about to do my pedicure made a comment that I was taking too long and that there are 3 people waiting for her. Had I known this when I came back into the nail salon, I would have done her a favor and left! So, my mom and I were seated next to each other while getting our pedicures and was simply chatting away while keeping an eye on the lady. I noticed she "cleaned" my toes very quickly then she started to lather a ton of lotion on my calves... all of a sudden she started to put the nail polish on my toes. I asked if she was going to massage my calves. She said she already did then started to talk to her coworker in their language (rude!). Her coworker then told me she will give me "another" massage. The lady starts to lather my calves again and she said that she did this earlier and I just didn't notice. I guess that's what she calls a massage. I asked if she can do a little harder - she didn't change a thing! In fact, she started to say that I made her wait earlier and in response, I told her I had to wait as well even though I was on time for my appointment. So, I thought I can brush that off so long as my toes were pretty and my feet were soft. Fast forward to the end of the pedicure, the polish was horrible! She and the manager blamed it on the polish so they asked me to pick a different polish. I picked a similar color, just a different brand, but got the same results. Again, they blamed it on the polish. Honestly, I don't blame them... all the nail polishes they had were cheap... not of good quality at all! I can go more into the detail about my experience, but the bottom line is... they did a horrible job! They tried to make it right by redoing the work, but it was very obvious they were irritated, as was I. I trusted the recent yelp review o nthis week as well as a recommendation I received, but now i know better. Don't come here ever again. read more

Worst nail salon I've ever been to! I showed them the design I wanted before they even started on my nails, they said they could do it, so I believed them. The lady that started putting my nails on didn't even match them up so they weren't even the same length! Then they asked me to pay before they were even finished, and then they sent me to a different lady who said she could do the design. I was okay with it looking not exactly the same, but it looked NOTHING like the picture i showed her, and then she said she didn't even have that color, but wouldn't she know from the beginning that she didn't have that color when I showed her the design!! And they said there was nothing they could do. I ended up having to go to another salon right after to get my nails reshaped, and repainted. Never spent so much money on my nails in one day in my life. lol. I read the reviews on yelp, and they were just okay, but man, I didn't think it would be that bad. DO NOT GO HERE. read more

I do not understand how anybody could give this shop only one star. I haven't been to too many other shops in the area, but if this is the worst then all the others must be amazing! I have been going to this shop since before the most recent owner, Diane, took over several years ago. I used to get silk--that's how long it's been! I now get the gel (which is actually acrylic with gel on it) and the nails hold up very well for two to three weeks (I usually plan for a re-do at two weeks, but on occasion have had to wait three). They are smooth and strong and polished well at a very reasonable price--what else could I want? Pedicures include a short lower leg massage (you can pay for longer), and a hot wax which is very soothing. The place is clean and having gone here a long as I have I can tell you that Diane upgrades equipment fairly routinely: New pedicure chairs, new manicure chairs, new lights, new work stations. I see them clean the tools after use. As far as the demeanor, I've seen those poor folks put up with some really rude customers and handle it professionally (when I would want to smack somebody)--for example: the "lady" who was 1/2 hour late and yelled when she wasn't seated immediately anyway; the "lady" who decided the price was too high AFTER her nails were done; etc. I also don't understand complaining if another worker takes over--how does that make one uncomfortable? It's happened to me many times and it's obvious that the goal was to either get me done more timely, or to get someone else done more timely. And finally, I've never heard anyone yell, "Can't you see we are busy." Ever. I think sometimes there might be a bit of a language barrier when the staff don't speak perfect English (who does?), but never are they rude. Are my nails always perfect? Well after all these years, I will admit there have been times there was a bump that had to be smoothed out, but Diane stands by her work--just ask her to fix it. I have no qualms recommending this shop anytime. read more

I came in to do my nails here I payed for a gel color a few hours later when I get home my gel started pealing also when I was getting them painted she was in a rush doing them the polish is all over my fingers so messy. So I called the store back she tells me oh come back tomorrow we are getting ready to close I let her know I can't come back weekdays I'll come on the weekend she said ok we will fix it for you so I went back it 2 days later on the weekend and they tell me there busy they can't fix it for me i show her my nails she said ohh that's horrible I'm telling her yes now you know How I feel. But she still told me to come back Monday I'm telling them I can't do weekdays only weekends and there telling me we are very busy we can't I told them I'll wait I don't mind This is your guys fault not mine they still told me they are to busy so as soon as I tell her give me back my money I paid to go somewhere else she said ok ok wait 30 min so now I'm sitting here waiting but never again I will not come back no way.. to read more

Brought my girl here cuz it was close to my parents, it was first time for us and will be the last time for sure!! Not only did they over charge for everything they did, she did a horrible job on both gel fill and pedi. She never did her cuticles in the pedi, massage was about 45 seconds per leg, their chair didn't work so she wasn't even able to enjoy that! This woman cut her leg when she was scrubbing her heels with that stone she ran it up her calf !! Who does this? She now has a scar. She argued with her about how she wanted her toes done and scalded her on the faucet cuz water was too hot!! Her fill was the worst I have ever seen the gel was chipping within a week...uncovering the gel from a previous nail set...this lady didn't even file the old set down! We will never go back and I warn everyone to never waste your money and time. Oh btw when we went to my family's house after, both my mom and my sister said omg you took her THERE??!! That place is horrible!!! Wish I had asked them first! Wish I could give them negative stars!! read more

The cleanest salon in the area. The ownership really takes pride in maintaining the facilities cleaniness. The salon space is not big but very cozy. I love that they have many variety of magazines so that I won't mind to wait for the service. My wife and I have been the customers of this salon for years and always satisfied with their service. read more

Just got a manicure today from Waikiki Nails and my friend got a pedicure. They were quick and good. It was also very cheap compared to other places. My manicure was only $10 and my friends pedicure was only $20. We really liked this place and plan to go back. read more

Love coming here! They are always sooooo nice. It gets busy weekends in the afternoon so I usually make an appointment.

Really nice place! Friendly service and good prices. I love the hot wax that comes with the pedicure. Their chairs are comfy and they have a tv if you want to watch (closed caption). I usually get a pedicure only, but if you get a mani-pedi they have matching polish colors (regular for toes, gel for nails). Sometimes they're busy, but I never make an appointment and I usually don't have to wait too long. During busy hours they have adequate staff to handle a crowd. I have seen men there on several occasions, so guys can feel comfortable coming. I've been coming every 3 to 4 weeks for years and their quality and care has been consistent and professional. P.S. I like the cool Hawaiiana on the walls. read more