My wife and I have gone here a few times over the years (she doesn't seem to work here anymore, but we used to know one of the assistant managers). +The store is open 24 hours, and there's a drive-thru (for anyone unfamiliar with Walgreens, the stores are known for their pharmacies). +Some sections are very impressive. The greeting card section takes up 2 aisles and is rather nice. The cosmetics section basically takes up the entire left wall (in particular, there's a wide selection of makeup and brushes). +There are a lot of batteries and brands of film and hearing aids to choose from (I should tell my dad, but he might not hear me). There's also a good selection of candy and travel bags. +The magazine section is good. I smiled one day when I saw 2 guys looking at some men's magazines (my wife was waiting for me, and so I moved right along). +The prices here are pretty good, and there are always some items on sale. +The Pharmacy is fairly large and popular (although there's often a line, there really wasn't one when we stopped by around 3 p.m. on a Saturday). It was also given a makeover recently (it looks much more modern than before). The pharmacists are helpful. The eye drops that my wife bought 2 days earlier at another Walgreens weren't appropriate (she needed some for gas permeable contact lenses), but the pharmacist she talked to told her what brand to buy (I quickly found the drops in the eye care section). +The store is pretty spacious, and the aisles aren't too narrow (I hate when I practically have to hug a shelf in order to get past someone). +Returning or exchanging an item is a fairly painless process (only managers handle returns/exchanges, and so you should go to the Photo Center counter- it's on the far right in the back). -The layout of the store is good overall, but not in the front. You'll find water bottle cases stacked by the metal detectors, and a bunch of carts just a few feet from the doors (the doors, in general, could be wider). If you're at the front and the store is busy at all, or if you're slow (getting a cart, for example), other customers might get in your way and vice versa. -Some of the employees are hard to be around. These employees are friendly overall, but they look like they're in dire need of a nap or makeover, and preferably both. -The cashiers aren't very quick (some 5-Hour Energy drinks might be in order), and there are usually only 1 or 2 registers open. If the store is busy, expect to be in line for 5 or more minutes. -The manager we dealt with when exchanging the eye drops was slow in coming (in his defense, he quickly apologized, and there were a few customers he had to help first). He was friendly, but the whole process took awhile (it wasn't "fairly painless" for us because we didn't know where to go at first- we had to move from one register to another one). -The security guard who is sometimes out front is strange and creepy (he's overly vigilant in carrying out his duties, as if he's expecting to spot a terrorist in the parking lot). -There's likely to be a few cars ahead of you if you use the drive-thru (you could be waiting 15 or more minutes). -The parking lot is terrible (it's pretty large, but somewhat hard to navigate- parking also tends to be tight because of all the shops and restaurants around). I would rather chew on glass than deal with it. -Bad location (this is related to the above issue). The store is at a corner, and vehicles are entering and exiting the shopping center all the time. I'm not exaggerating when I say that you're taking your life in your own hands when the area is busy (I'm a very careful and fast walker, but I've still almost been hit while walking from the parking lot to the store). This Walgreens is nice inside, and a lot of items are sold here. Unless you live in the area, though, or really need to use the Pharmacy, I wouldn't go here on a regular basis. http://www.youtube.com/watch?v=RWAdb1vgoik read more

Walgreen Pharmacy Manager Violates Rights to Patients Medical Records (HIPPA)! Do not use this pharmacy, especially if you are African American. The Pharmacy Manager uses a very weak company policy to discriminate and deny pain medications for African Americans who submit authorized doctors' prescriptions to obtain pain medications. On Monday, I submitted a Kaiser doctor's paper prescription to purchase pain medication to relieve my chronic pain. For 3 days, the Pharmacy Manager scrutinized my prescription and lied directly to my face denying she did not contact my doctor and my doctor did not send her a FAX justifying prescribing my pain medications. For 3 days, the Pharmacy Manager lied, and withheld my pain medications despite my Kaiser doctor and Kaiser pharmacist discussing with her, and submitting FAX documentation regarding my diagnosis and treatment plans. When I complained that the Pharmacy Manager was violating my (HIPPA) Rights to privacy of medical records; it took approximately 25 minutes for the Pharmacy Manager to provide me with an obscured vague company policy that allowed the Pharmacy Manager to use her biased, ignorant, and racist false beliefs about African Americans to attempt to deny me access to purchase authorized pain medications. When I directly confronted the Pharmacy Manager about the unfair and unequal treatment that allows non-African Americans to purchase the same pain medications without investigation and scrutiny, the Pharmacy Manager suggested I go back to Kaiser to get my medications. Therefore, both my Kaiser doctor, Kaiser pharmacist, and I have written and submitted a letter of complaint regarding the discriminatory and racist unprofessional attitude and behavior of the Pharmacy Manager. Thus, I highly recommend that you boycott and do not utilize this Walgreen Pharmacy, especially, if you are African American. The Pharmacy Manager will violate your Right to Privacy regarding your medical records and will attempt to treat unfairly and unequally African Americans who suffer from severe chronic pain. Sometime purchasing cheaper medications is not a good idea because you get discriminatory, ignorant, poor, racist customer service!! read more

ZERO STAR WALGREEN's Mowry Fremont, CA - Before Covad they used to have a dedicated EXPRESS PICK UP LANE but sicne covad that window became a Covad vax window. With Express Pay you can pay for your med before hand & skip the line when you go to pick it up. I went there today to pick up Insulin (refrigerated) & you can not have it delivered (Otherwise I would!) so I go to the pharmacy consultation window & told the pharmacist Melvin that I have an express pick up. Normally they just tell me to skip the line by going to the next available cashier i.e. Skip the line. Not Melvin: "Do you have a bar code on your cel?" I: No I have the code in numbers - Melvin "We can't do it using the numbers we need the bar code" - I: No you can You guys have done it many times in the past. Melvin "I can't do it & plus there is only 1 person for both the counter & drive thru" - I did not say these but was thinking it: WHAT?! Is that my problem moran?! Is it my problem that you dumbass yes dumbass are so stupid that you can not do what a cashier can & you call your self a pharmacist?! You should not be in customer service let alone healthcare service peace of crap! So I got in line - got up there after waiting in line for 1/2 hour, and the cashier was able to in fact do it. This hell hole needs to 1) FIRE the stupid so called pharmacist Melvin 2) Switch back the demonic covad jab window to EXPRESS pick up 3) HIRE more cashiers so that there is not just 1 cashier for the inside & drive thru BOTH with huge lines ALL THE TIME! read more

I HATE THEM My doc sent a refill medication here unfortunately and last night was the worst experience I've had there so far. One single man working the entire pharmacy alone. Approximately 5 cars deep in the drive through and roughly 12 people waiting in line in the store. Took about 45 to pick up my rx and when I finally got to the window the man was extremely rude. Never made eye contact, said the bare minimum and then threw my card back to me and walked away to help the next guest. I did tell him that it was really unfair that they have him running around trying to help everyone all on his own. Although I was so pissed my ears were hot, I approached him at first with sympathy. Until he was $hiTty to me. I reported the incident to board of Pharmacy, a crummy attitude isn't enough of a reason to complain, my concern is how are we certain scripts are going to be legitimate correct doses with this kind of tempo? I'm almost afraid to give my son the antibiotics- as he probably had to mix them upon pick up. I feel for the people who work here. The management is terrible and as a result the techs get the reputation of incompetence and rudeness. read more

This place has a nice selection. This place always has this strange security officer man standing outside staring at people who park in the 30 minute zones. It really creeps me out and I don't understand his intentions. I don't know what his job is by just staring at me as I exit my vehicle to walk inside then watch me enter my vehicle as I leave. I mean, come on, really? One of the clerks there was obviously sick. Sniffling, sneezing, coughing, and groggy. He obviously was not feeling well, nor did he make an effort to be discrete. He used his hands to wipe his nose, used his hands to sneeze into, then takes my items with his hands and hands me my receipt. VERY GROSS! Is it really that hard to get someone healthy at the register? Send someone home when they're sick like that, it's disgusting. The pharmacy staff is very nice. This one, girl working there was from a different Walgreens came around the counter to help me find something I was looking for even though she didn't know where it was since it wasn't her store. read more

Dawit is a drop off/pickup rep who is extremely rude. Come in contact with him a few times and he is never pleasant. This experience really sealed the deal! He told me he wouldn't accept a prescription that my doctor had written for me. I suggested he call her. After he spoke to her seemed as if he was angry that he was wrong and then took it out on me even worse. He then chose not to help me from the line I was waiting in for 10 minutes because he said it was the wrong line....Only to find out right as I switched lines another rep pulled from the line to start helping even though it was"the wrong line" Basically...he didn't want to help me! I will make sure to avoid his line if I ever have to deal with him again! There are some decent people there...Dawit just isn't cut out for customer service. read more

I happened to be in the area and stopped in at this Walgreens store to pick up some much needed Supplements. I was most favorably impressed with their CUSTOMER SERVICE--- mainly "Ovie" who was at the register... who.. in spite of being busy, gave me a warm welcome when i walked... and directed me to the proper aisle. I wandered around a bit for a short while and ran into another employee who most graciously walked me over to --not only to the correct aisle and specific area-- but she also HANDED me my items. EXCELLENT SERVICE. At checkout, "Ovie" was once again--gracious, efficient and most courteous. Thanks for the great service, "Ovie" ! You are an ASSET to Walgreens. read more

This has got to be the worst pharmacy in the entire Bay Area ... If you ever had to wait at DMV, you may have an idea of the wait here. Even the staff refer to it as "The Zoo" ... If you value your time, go somewhere else or bring a lunch ... you'll need it .... Dropped off my prescription at 10:30 AM ... It is now 2:43 PM and I still don't have my medicine ... If this was the first time this happened, I could understand but this happens every single time ... I'm done! ... Moving my prescriptions somewhere else ... read more

Walgreen's Pharmacy manger Nick (Nikhil Patel) at this location should be fired. He is arrogant, aggressive, and SUPER rude, has no communications skills what so ever. We have had multiple occasions of his horrific attitude towards us and seen the same attitude he's had towards other customers . I have brought this up with Carlos the store manger and he has not done anything about this. Walgreens needs to FIRE this moran ASAP. read more

These people at pharmacy are real idiots. Idk who is the owner of this location we need to shut this place down. They are always having technical issues when they feel lazy this is new excuse. Another pharmacy would make fortune shut down and bankrupt you are horrible Walgreens. Don't go just choose CVC or ride aide, or Hela r pharmacy they do home delivery. read more

I like Walgreens! The pharmacy staff are knowledgeable and helpful. Last time I went to pick up a prescription they noticed that I was taking some medication that could react with my prescription that my doctor hadn't noticed. I also like the rest of the store, the clerks are always friendly. Plus I love that it is just down the street from where I live. read more

WORST Walgreen ever! I have been here about 10 times picking up prescription and NONE of the staff in pharmacy area are nice at all. Super slow services, i stand inline and started to pay attention to how they do things, well, they really take their times! Will be changing my prescription pick up somewhere else . read more

This place is pretty crappy. I gave two stars instead of one because expectations are low, so crappy is sort of to be expected. Customer service is bad and pharmacy is way too slow. On the plus side, they have a Redbox to rent movies. However, even that was broken on two separate occasions that I visited. read more

I've been with this pharmacy for 3 months, the line of picking up is getting longer and longer, today, only one person is working at the window, and one patient took about 10 minutes. I haven't been waiting more than 20 minutes, still another 2 people in front of me. read more

This is a complaint about the pharmacy. They are always SO backed up! I know it's a 24 hour pharmacy next to a hospital, but can't they hire more people back there? And one pharmacist (a lady) is MEAN! Come on, I'm a customer!!! read more

Clean and time efficient store. The cashier was fairly new but I was happy to get my double stuff Oreo packs 2 for $10. I was also shocked that it didn't charge me tax so 10 stars for Griffindor lol read more

The most disrespectful and incompetent pharmacy around here. If there was some good 24 hour alternative close by it would shutdown this place. The bar for their existence is low. read more

This place is absolutely terrible and has the worst customer service in the world! Whomsoever is the general manager of the store should be fired!!! #incompetent read more

I used to love this store and order online since 2020, unfortunately almost every product is twice the price that it used to be. Still a lovely shop though. read more