Pretty good Walgreens. I came here for my medications when I needed refills etc. It is clean inside. Outside is a different story. You'll find rash and things in the parking lot and other stuff just left. Also, be on the look-out for transients in the parking lot. Because that's a thing. This Walgreens is located at 18296 Collier Ave Lake Elsinore, CA 92530 It was never really crowded when I went. I don't remember crazy long wait times or anything like that. I was usually able to run in and grab my medications and jet! Customer service was just so-so. Not bad in my experience, but nothing above average either. Pretty standard "what do you want? And here you go, bye" kind of stuff lol If you are looking for friendliness and more interaction, then this may not be the place for you lol read more

This store has a smart and friendly pharmacist, patient and helpful pharmacy employees, and store employees who go out of the way to help. Today, the pharmacist took the time to research my vaccine options for my age, explained the one I got, and the pharmacist assistant was patient through the vaccine prep process. A store employee set aside my items for purchase that I had left on a counter so no one would put them away, so check-out was easy. A clean, spacious, and friendly store! read more

The pharmacy at this store is very good. They take the time to talk to you if you have a question or comment. Thank you for your great service. read more

Just picked up my meds and the girl at the drive through window was rude! Girl if you're not happy with your job then find another job that you enjoy. read more

Not surprising that this stores reviews are as bad as they are on Yelp because I literally just watched some old angry woman stall me out so that I couldn't get Western Union money from the Walgreens because she was assuming that I was doing something fraudulent yet I had all of the information that I needed to get this cash sent Western Union. It was cash, how could it be fraudulent? this person decided to instead pretend to use the phone until after 9 than processed it so it would fail. She's going to wish she hadn't read more

Walgreens - a clock in the dark - Cosmetics & Beauty Supply Near Me - Lake Elsinore, California

I asked the lady at the pharmacy for liquid magnesium and she says she doesn't know just to look against the wall. Not any help at all.!

Experience 1: Took passport pictures there for a certification test. I knew the requirements of the photo because I read the instructions, I knew that I was allowed to smile and I didn't have to have my hair tucked behind my ears. But the lady made me not smile and made me made sure I look awful for my photo and she got too close to me and I use to take passport pictures for my first job in 2013 and I didn't have to stand that close to the customer, I'm sure cameras have improved from then. I had no idea that this picture was going to end up on my certification card! Now I have this HORRIFIC photo of me and I can't change it. Even if I had to retake the photo and pay for the service again, that is none of her business and she shouldn't have made me do anything I didn't want to do for the photo. Experience 2: I got free photos for mother's day on an app I use and they happen to be for Walgreen's photos which is nice that the company does that. But this walgreens couldn't even manage to print 10 proper photos because one of them was suppose to be of me jumping on to someone and hugging them and all it is, is a cropped picture of my chest. Just check the photos before handing them to the customer, is it really that hard? read more

I was trying to return Micellar water makeup remover. I purchased the item on October 31st and was trying to return it on November 11th with Tanisha and after scanning my receipt 3x I honestly was very confused on what she was doing because she left the register to go to the photo area for 10 minutes then comes back and starts scanning the product multiple times then asks me after 20 minutes of standing at the register (while the line is just building behind me) when did you purchase this product and I told her October 31st then proceeds to say "well we can't refund if it's been 30 days" and I said it's the 11th today. She then keeps saying I can give you store credit. Mind you she called the supervisor over and he's like "we can only do store credit with no receipt" I said I have the receipt she scanned it 3x and doesn't say anything and just walks away. I was so fed up waiting there for so long and felt bad for the people just standing in line behind me waiting too so I said I'm just going to take it to my other Walgreens and decided to leave. I honestly do not know how she's been there since 2021 because even when I was waiting in line she took super long with the person in front of me as well. She moves super slow. I highly do not recommend coming to this location. Such a terrible experience at Walgreens and I have never had issues with the Walgreens by my house in Murrieta. read more

Thank you so much to Yvonne for providing me with my refund! I was very pleased after having an unpleasant experience at the Walgreens on Diamond Dr. You made it easy and we're kind about it! read more

The customer service is awful. The checker who checked us out was rude and obnoxious. There was a customer that was BSing w the lady in Photo. He was laughing up a storm. Acting out etc and no mask was required. Normally I wouldn't say anything but the people I took there are high risk. Jonathan said " We can't enforce it, I personally don't wear one, you just touched the key board and I don't clean it. Your ears are open Etc etc. I will be going to the one on Diamond Drive from here on out. Including my photos. read more

Understaffed and wait is very long for consultation. Customer service is not good no smiles or friendly demeanor

This is my fav Pharmacy since 2010. Doc and staff go well beyond what's expected. I drive from Temecula monthly to pick up my meds and say hi to the fabulous, overworked ladies! read more

I have an awesome review for the photo department. Needed to copy some pictures for my sister and Mary was very helpful. I didn't feel like I was putting her out and it was nice to get her smile and good attitude. read more

Absolutely appalled at how this pharmacy treated my son post op. Walgreen pharmacist's incompetency is beyond what should be legal. When a Gastroenterologist calls in a prescription not ONCE BUT TWICE in one day and still the customer cannot seem to get the point across??? He stood for over an hour to get meds yet was turned away. The gastro called it in again and still they made him wait close to another hour. Shameful! Clearly the store has a problem. From here out all prescription medicines my family needs will go thru Lakeview Pharmacy where the customer is treated humanely, kindly, & politely! read more

I called the pharmacy for some general info. They kept answering just to put me back on hold for about 15 min. When someone DID answer she seemed very bothered by me calling and rushed to get off the phone. I told her I needed some information about a pre-rabies vaccination and whether or not they offer this at their location. She told me for a travel vaccination I needed to go to the menifee address. I told her I wasn't calling about the travel vaccine, I work with animals so I just need the rabies vaccination. She kept interrupting to talk about the travel vaccine. I think I was polite and I was very confused as to why she was treating me so rudely. All I needed was some info on a vaccine that is NOT CHEAP so I wanted to prepare for the process and cost. I would NOT RECOMMEND THIS LOCATION. read more

I came to pick up my prescription at this location and the girl who helped me "Lupita" was over heard talking about private patient information.. like what meds a person is taking and they must "be effing psycho to be on this shit". Working in the medical field myself I know how inappropriate and ILLEGAL it is.. I hope Walgreens terminates this employee. read more

I made an honest mistake and the cashier with the long dark hair and glasses made a big deal in front of the whole store. And I apologized and she continued to make me feel bad like I'm the reason she works at Walgreens. read more

Stella helped me. I just like to say thank you for always being kind not judging me like others..she is very pleasant. She never has a problem helping me find or open a case for me. read more

A nice, clean store with a friendly, welcoming staff. I was greeted warmly as I came in the door. The store manager, Brooke, helped me with what I was looking for, and couldn't have been more delightful. Lovely smile, just an absolute joy to interact with. Thank you so much, Brooke! read more

I was in the store on Friday, January 7th, 2022 with a huge problem. The manager Irenya was amazing and helped us keep our crew on the job, and our customers happy. Fantastic! read more

This Walgreens has very bad customer service. They treated my wive like dirt trying to get her medicine. They yelled at her, and hung up on her. They are incompetent and very forgetful. They either don't remember instructions or to lazy to follow thru on what must be done to get a customers medicine. They constantly blame the customer on their screw up! I am tired of them miss treating my wife ! The manager needs to get fired ! Also some of his employees too. Don't go to this Walgreens!!! read more

Save yourself from this pharmacy. They are unprofessional, incompetent and rude. Every prescription sent here by my physicians is met with resistance. They seem to think they have the right to override a doctors orders. They also pass the responsibility to either the patient or the doctors. There is ALWAYS a customer having some difficulty with the staff or the pharmacist while I wait. The Walgreens in Murrieta is far superior. If you want a professional and friendly pharmacy don't go to Walgreens in Lake Elsinore. read more

Thank you ladies for providing great service for many years now! You work harder than most people I know and commend you for that. Herwig read more

The pharmacy is horrible. It seems to me they can do whatever they please and not follow your doctors orders. They argue with you and you can hardly understand most of the staff. After many many years I will be switching. read more

Does it even really matter what i say in a review? Does anyone at Walgreens actually give a crap what the customers have to say or think. Probably not. But i am writing to the other frustrated customers that give two craps. This is one of the worst pharmacies in the area. I have tried and tried for years because the location was convenient, but damn. I'm so over the pharmacists at this location. They have no clue what's going on ever. I have called and changed my address probably 20 times and still they pull up the other account THEY made with an old address. Every single time they give me the WRONG medication from the old account. Even though when I refill it, I tell them the name of the manufacture even. I even describe the color of the box. Yet wrong every damn time. So, this time we go to pick up and it is of course wrong. I tell them it's wrong and they say ok well you have to come back in 30 minutes now because its lunch time. IM SITTING IN THE DRIVE TRHU WINDOW, and they tell me to come back. Mind you she is holding the correct one in her hands. I know nothing will probably come of this review, because I don't think one single person cares that works or owns Walgreens. But here it is. read more

We moved to Perris 1 yr. ago from O'Side of 50 yrs. I can tell u that this little pharmacy & convenient go to store has been so kind & welcoming to us! Hanna is 1 employee that sticks out in my mind immediately as being extremely helpful, informative, & thotful. We love our small community feeling drugstore.. so thank u for the comfort! Thanks.. Michelle & Robi read more

This pharmacy doesn't know how to read prescriptions and fill them correctly. I had my Rx injections filled here 4 times and 2 out of those times they filled it incorrectly. I should t have to check my medication every time I pick it up. I should be able to fully trust my local pharmacy and Rphs to do their jobs and correctly fill the medications. They're dealing with lives here. The staff is also not very friendly and professional. I'm transferring my Rx to a responsible pharmacy and wouldn't recommend this pharmacy to anyone. read more

I'm grateful for Walgreens! It's the only place in the area open at the crack of dawn with me.

Pharmacy Staff is super polite and patient. They always gone out of their way to help me. Tonight was in there due to an insurance mess up, they were super helpful. They also know which providers offer what services, I heard one of the staff mention IEHP offers free flus shots if you are a members with them. 5 stars all the way around !!!! read more

Switched to Target months back several issues with most of the pharmacy team. Talked with SM and DM they apologized but never fixed it. Went in today and cashier was fine and bubbly but still limited supplies for wound care and only 1 visible employee in the store. They still have not figured it out... sad used to use them like crazy for all my meds and in other cities they are great just this store is messed up. read more

This Walgreens always has what I am looking for and then some. I love their clearance and they have tons of great sales all the time! I was especially pleases this morning when I asked the pharmacist for advise on some OTC medication. She went out of her way to come out and help me decide on what to give my son for his cold. And she was very sweet. read more

The staff is very friendly. Hardly ever long lines. The store is always stocked well also.

Went there really quick after work and received the worst customer service ever from the clerk. She gave attitude and was rude and it was only 9am lol. read more

Ok here is my beef I just went to my local walgreens wanted to load my prepaid mastet card ok now the cashier calls a manager to front thats fine I had 3 hundred dollor bills the manager starts observing the hundred dollars bills still no problem with that she the manager precedes to tell me that one of the hundred dollar bill looks weird to her ok....... so ask do you have a marker or somthing to check it to ser if it is a fske which I know it wasn't she then says to me no im sorry we dont so im looking at her disbeleif that wallgreens does not have anyway of checking with all of the technology walgreens can't check if their is counterfeit bills comming through really ok now she says im sorry we cant tske this hundred dollar bill I am very upset with this wallgreens poor customer service. read more

Walgreens is awesome! Every time I have come here the staff are friendly and helpful. They have a red box. The store is always neat and well stocked. And they always have good deals! Especially on gum. read more

I'm giving a 4 because the guys in the photo department were super helpful in getting my passport photo. Otherwise the store is clean and well stocked. read more

Excellent pharmacy and staff. Always friendly and usually have a reasonable wait for prescriptions. They also have a pharmacy drive thru if needed for those who can't physically walk or for the folks who hate a bit of exercise. read more

I don't come here often but I like the fact that they've got such a good selection and they always ask if you've got your Walgreens card to save money! read more

I love this place for prescriptions. It doesn't take as long as CVS. And it seems like the pharmacists like there job. Plus walgreens always has a good supply of latex free bandages. read more

Called about a simple question and the lady Jessica literally made me feel like an idiot for asking. Laughing while answering me. Sorry for calling ahead of time so I wouldn't waste my time or anyone else's !!!! read more