AAAAARRRRRGGGGGHHHHH Great, they have announced they have…read morecome out of bankruptcy. How about putting darn stock on shelves again?! The freaking shelves are mostly empty or they fill them with repeats of what no one wants. It's infuriating! It's the only one close to me now that the one I had gone to for decades in Venice closed. If it doesn't get better I will be leaving and going to either Ralphs or CVS and dealing with the drive. The pharmacy always has a line and I swear they are overworked by the look of frustration on the pharmacist's faces. I don't even know if adding more employees would do the trick. Then again, if they just came out of bankruptcy Rite Aid aren't going to add the payroll to their overhead. They even close for lunch now. I'm wondering how long it will be before I just can't take it anymore.

Lines as long as at the devastation. Staff is downright NASTY…read moreSince the Rite Aid On Wilshire a few blocks away closed This store is very crowded An understaffed Which leads to the rudeness

This review is for the Pharmacy! The staff here are all so nice, kind, patient, understanding and…read morethey remember me!!!! I have become friends with Dylan and Avide, both pharacists here. The staff here are on top of things. They are busy too, but I always get a text from the CVS app, that my Rx is ready for pick up. Parking on the lot is free. I usually enter from Lincoln Blvd. Unfortunately the area is not always great. This is not the fault of the staff who work at CVS. I am always careful to look and see who is lingering in the parking lot before getting out of my car. Overall, I really like the staff at the pharmacy here at CVS.

Terrible experience all around. Old, dilapidated and mean. It's a UPS drop off, but they won't take…read morelarge boxes because they don't have enough space. How is this place still in business? It's an embarrassment to the city.

I told my son who was in the area on the 2nd of this month to buy few items from there. Needed few…read morethings from this store. It was his 1st time there. I needed a pack of white underwear, that comes in a pack of 3. They didn't have it. They had the ones that came in different colors. I also needed a small notebook, which they had. They were also OUT of Canada Dry-Zero Sugar that comes in a box of 12. I also needed their pack of KIND bars, and they didn't have that either. We had to get that from Smart and Final that always has everything and is fully stocked. Needed an air freshener that you can plug into the outlet for our restrooms along with fresh, clean linen scent applicators that came in count of (2) inside. Both items were available. Glade brand is the way to go! Also got one gallon of water. Open 24 hrs, including the pharmacy, store was somewhat clean, no one on the floor to help him and he used the self serve checkout. Some shelves were empty, but aisles were easy to navigate. Carpet was also dirty. They also have a drive-thru. They have a gender neutral restroom, and a huge parking lot. Can't comment on their pharmacy, because we use another pharmacy that is near to our house. We get several coupons from them in a month. They only honored one 30%. So why keep sending the other ones? Each coupon is good for $25-to $30 worth of merchandise. I will stick to the CVS that is close to my house.

This CVS just never has anything working. Their photo station doesn't ever work, their printer…read moredoesn't work- do not trust the internet when it tells you they have something, they don't. All of their beauty products are in a closed off area, with everything in locked cabinets. It takes so long to get an employee to open the cabinets because they're understaffed and with this new blocked off area they haven't hired more people. My heart goes out to some of the staff who have gone out of their way to try and help me, but this store just disappoints me every time I go in.

The staff at this Walgreens is absolutely incredible. They are kind, patient, hard working and my…read morehope for them is they can escape and move onto something better. So why 1 star? Private Equity has ruined this place. Sycamore Partners could easily lower prices, hire enough staff and give us a great experience. Unfortunately, the undigested corn in human feces offers more to society than Stefan Kaluzny and Peter Morrow. Shame on both of them and may karma not be kind to either of them.

System down, waited over 30 min and still couldn't get medicine. Waste of precious time. This was…read moremy second time trying.

Love this location , everyone is always checking in and kind. Other cvs locations in the area have…read moresketching individuals outside

I called this CVS because my doctor mistakenly sent a prescription there, even though I don't use…read moreCVS and no longer live near that location. I simply asked if they could transfer the prescription to my Walgreens. The employee told me Walgreens would need to call or fax them, which was fine, so I asked for the fax number. She audibly huffed before giving it to me. Then I asked for the name of the prescription so I could give Walgreens the correct information, and she responded, "You don't know what your doctor gave you?" That was incredibly rude and condescending. Patients are allowed to ask what medication was sent to a pharmacy, especially when they're trying to correct a pharmacy mix-up. I wasn't being difficult or disrespectful -- I was literally just trying to transfer my prescription. There was absolutely no reason to speak to me like I was stupid for asking a completely reasonable question. Basic professionalism and courtesy would go a long way

Have to give them 5-Stars because they carry my favorite long time use Vitamin C pill from Solgar…read morethe original vitamin company since 1947. The sign of the quality Pharmacy is one that carries Solgar. Whole foods, Vitamin Shoppe, and Bristol Farms were all out of it--but they had a little fresh stock left here and I am thankful that they did. And the price was reasonable--about the same as you would pay anywhere. If you need Solgar Vitamins--they had many others--come here.

I had a time sensitive fertility medication I needed to take tonight, and they delivered it 30…read moreminutes past the delivery window. There was no way to leave a voicemail or contact them after hours, which is concerning.

Good location, but there are panhandlers crowding around the doors. Fair prices. Enough staff to…read morecheck you out without a wait.

This CVS has excellent customer service in their pharmacy. However, they rarely fill prescriptions…read moreon time due to their parent company having no apparent retail automation. Filling regular prescriptions should be a no-brainer but someone or some technology in CVS prevents regular on-time prescription refills. Also, the front checkout is rarely staffed properly, meaning I'd rather buy any last minute item at Whole Foods or online. So weird to see this store run worse than Rite Aid.

Went to pharmacy today for Covid immunization. Made appointment in advance NO WAIT, and no…read morediscomfort this evening. Highly recommend this pharmacy for all immunizations for this cold season.

They are very nice and had medication two pharmacies in West LA did not have…read more Very professional and helpful. Great fast service. I will return. Check them out!

This Pharmacy is disorganized unprofessional and ridiculous. I've had so many problems with them…read more I'll need to change pharmacies because these people are horrible. I'm a senior and I was supposed to get important medications that if I don't take I could get sick or worse meaning death. I paid for the medications and I paid for it to be delivered. They keep making excuses real flimsy excuses of why this happened or that happened or they don't return any correspondence. Any mix of this. I've had to call and speak to a social worker regarding elder abuse because I'm not able to get my medications even though I paid for them and also make a police report and I'm going to take it further and I'm talking to an attorney this coming week. Nate promised me that I would get the medications tonight Friday night between 7:00 and 9:00 p.m. and didn't. And I didn't get it last night. And there's constant delays. Parmiz the other pharmacist is a narcissistic gaslighter. She hasn't even checked the messages since Tuesday afternoon. She tried to gas light me that I didn't return her correspondence on Tuesday when I did. And I have record of it. Maybe she needs to get off her lazy behind and check the text messages that come in. It's Friday today and she hasn't checked them since Tuesday. Unprofessional narcissistic attitude and lazy a very bad mix. They are just horrible. They used to be good and somehow it all went pear-shaped. Terrible people.

If I could give this place zero stars I would. Honestly the worst pharmacy experience I've ever had…read morein my life. I don't even know where to start. The staff acts like they are doing you a huge favor just by looking at you. My prescription was supposed to be ready days ago, I called, I went in person, and every single time they had some new excuse. First it was "the doctor didn't send it." Then it was "the insurance is pending." Then it was "we're out of stock." Which one is it?? I had to call my doctor myself just to confirm they had sent it--spoiler: they did. When I asked how long it would take to actually fill it, the pharmacist just shrugged like they didn't care at all. No apology, no explanation, nothing. I literally watched three employees standing around chatting while people in line were waiting 20+ minutes. The vibe is just complete incompetence mixed with rudeness. I honestly don't understand how this place is still in business in a city like Santa Monica. Go literally anywhere else. I'd drive across town before ever stepping foot in here again.

Came here one night to satisfy our ice cream craving, and mainly to experience the nostalgic…read morechildhood memory of coming to Rite Aid during the summer with my mom. I ordered the mint chocolate chip and rocky road (double scoop in a bowl). The gentleman that assisted my husband and I was super professional, courteous, and even threw in a cone for free (for texture). I wish I had the gentleman's name because he was really helpful and deserves a proper shoutout!

Rite Aid is clean, organized, and convenient. The staff is friendly and the pharmacy is quick and…read morereliable. Great spot for essentials, though some shelves can be a bit empty later in the day.