I have had the pleasure of knowing Arthur for many years. Honesty, integrity, and utter professionalism exudes the moment you meet him. The company he has created and the staff he employs are remarkable. He under-promises and over-delivers and has a penchant to exceed client expectations when least expected. He is without a doubt one of the most premier management companies in S. California and is always striving to excel in all facets in the industry without adhering to complacency which is common for most management firms once establishing a modest portfolio. I trust his wisdom, advice, and recommendation for all my properties and have never been left disappointed. read more

JUST DON'T DO IT! Truly horrific management company for our HOA. Here are some reasons you should run away as fast as you can. 1) when you try to sell your condo they will charge you almost $2,000 for the escrow documents but then not even provide all of them. Our sale almost fell through because they were unable to provide proper documents and our escrow company had to chase them down. 2) they didn't let us know about important laws and didn't let us know about required inspections for our balconies 3) Mark D. Is one of the only people I have ever gotten into multiple yelling arguments with. He tells lies and honestly created rifts among our community. Nightmare to work with. I can go on and on. read more

Unbelievable, unbelievable, unbelievable. Back in the day, when companies or businesses ripped off clients and customers, there were no consequences. Since there was no social media, businesses relied on advertising or referrals. Nowadays, if a business or company does wrong, it goes viral--especially on Google and Yelp. Wall Street HOA Management doesn't care about reviews, ratings, or even their clients and customers. They handled our HOA for three years and ripped us off completely. They never paid our utilities on time--always past due, always late fees. They failed to pay our master insurance policy and didn't care if it expired. Wall Street also missed our tax filing deadlines but still charged us. I could easily take them to small claims court, but it's not worth my time. To any of their current clients: protect yourself by hiring another company. If you need a trustworthy management company, reach out to me--I'll gladly refer you. Save your time, money, and sanity, and leave this mafia-style management behind. read more

Did not provide a statement of account to the escrow company when requested for two-three days . Charged $715.00 for minimal documents including a Rush fee! Then lied and said form was not provided in a timely manner! read more

Do you see a trend here? When we signed up with this HOA about 1.5 years ago, they were actually still a pretty good company. The owner, Artour, came to meet us in person and was able to get us into a transaction for them to take over management of our property in Pasadena. Now, do you see all of the really negative reviews from late 2018 and early 2019? Wow! Something has changed, wouldn't you agree? First of all, the positive thing I will say is the addition of Tomas, who is currently managing our account. He is very knowledgeable and very friendly; however, he cannot control everything that goes on at that company. There have been A LOT of personnel changes at this company in the past year. We recently had an issue with one of there vendors, and instead of assisting us, the maintenance department replies that they don't get involved with vendors that they recommend. So, what did I do? I emailed the President (the owner) the one that signed us up and told us to call him or email him anytime we have an issue. What happened with that? I got a call and an email back from another member of the staff who told me that Artour no longer speaks with clients and that if I email him again, they will formally ban me from emailing him. He is now above his clients. So, I am up in the air with an issue with one of there vendors. In addition, Wall Street now harasses the vendors that we use (if they are not part of there maintenance network) and withholds payments to them, until they agree to sign up for direct deposit. This company has quickly gone down hill, and I think it is time to shop around for a new company. read more

This company is the worst. They are very shady and will literally steal money from your HOA. The management agreement states postage will be charged AT COST. They kept charging us a flat $30/month when the at-cost postage was closer to $5/month. We kept complaining and telling them they are illegally overcharging us, but they didn't seem to care. I think their business model is to extract as much money as they can instead of retaining business. They also charged us a $75 "after-hours meeting", and never provided us any supporting documents for it even after we complained 3x that we never had this meeting. They also try to push over-priced and awful service-providers for your HOA. You get the same, if not better, level if service for half the price. Lastly, this company doesn't manage anything. We, the board, had to manage them to manage our property. Patsy, our assigned manager, literally disappeared for 3 months and never responded to anyone's emails or phone calls. Even when she was there, we had to keep reminder her to pay bills, schedule inspections, etc. Our new management company isn't great. But they are 1,000x better than Wall Street. We are extremely happy, now. read more

This company has been a life saver. They've been managing our community for about 3 years now and they have been responsive towards every issue that we have had as a board. They've turned our building around by improving our budget as well as taking care of all different maintenance which we've had in the past decade. Thank you to all the staff member especially Jack. read more

Our property used this management company last year and swiftly switched to a different management company within a year. Overall, I feel like this property management company's philosophy is to not do anything. One piece of advice is if you do use them, do NOT setup automatic payments for monthly HOA. When you switch over to a different HOA company, these people will not cancel the reoccurring payments, but will close your portal account so that you cannot stop them yourself. The office has assured me that they have canceled the payments and will send the previous months HOA to the new property management company, but it has been over 3 weeks and nothing has happened... read more

It's interesting how a business with so many 1 star reviews, 12 one star, 4 two star, and 2 three star, one of whom wrote she had to complain to the BBB, is able to maintain an overall 4.5 star rating. The majority of Property Management companies on Yelp have less than 20 reviews. Closest one in numbers of reviews has 30% less at 60, and they also maintain a 4 star rating despite a ton of 1 star reviews. My guess is, you get all your cousins to give you a 5 star review. You dilute the screams with louder music. It's an old fashioned numbers game. This company, seemingly, was a step above the previous one. However a year into our experience, they have instituted a mandatory check fee, unless we agree to a direct withdrawal of monthly funds by this company. There is no way I am providing direct access to my bank account to these people. Our board was blind sided, as we were not informed of this change. I understand if you charge a fee for credit card use, but a check fee ? My email in protest was retorted with, " All your concerns and notes are being forwarded to our implementation department "...Implementation department ? You've got three people in your company...you mean the inbox folder on the desk next to you. If your company is nickel and diming you, they're either trying to keep their head above water or are overwhelmed with their Mercedes lease payments. Either way, their business model is all wrong. The Litmus test for any company is not when things go right, but when things go wrong. Notice the 5 star reviews get a "Thank you" from the owner, however none of the dissatisfactory reviews get even a blip on their radar. My feeling at this time is, go elsewhere. read more

In this competitive renters market, it's crucial to find a suitable property manager agent/management company that will listen, is understanding and has excellent communication skills, as well as speedy and responsive to renter's needs. This review comes with high respect for Oshin Chigani, who works at Wall Street Realty Property Management. Oshin, thank you for all your help with my rental process. From day one of submitting my rental application to singing my lease, you've been super quick and responsive handling my application. Not to mention helpful, thoughtful, and trustworthy. Qualities that everyone should look for in a property management agent/management company. I am fortunate to have found a great apartment in a great neighborhood, thanks to you. Once again, thank you. read more

Wall Street hoa has really helped our building with a lot of things including our maintenance and budget. At the time we hired them our building was sub par at best. Ever since their inception, they have helped us raise revenue and cut expenses. Our board used the excess funds to beautify our building. I particularly like dealing with Patsy. She is full of knowledge and great energy. read more

I've had nothing but great experiences with this management company regarding our unit #22 building in Sherman oaks. They are quick to respond to emergencies as well as any other requests we submit through our homeowner portal Which is really easy to useTheir team is professional and personable. read more

Top-notch service and awesome staff. The team at Wall Street HOA is very responsive, follow up on time and care about their clients.

Yelp community BEWARE! I could write a whole book on how bad this company is but will try to limit it to 1 page worth. Please do not believe all the reviewers on here, they are family, friends, and business partners of the owner, Artour. They have the worst communication skills, send out the worst companies to repair things, and straight dont care about the tenant whether they have a child in the home or a DISABLED mother. Most of these reviews are definitely false as this has been the WORST experience we have had with a "Management Company" and we have rented from many different companies. We have never had it take almost 3 years to get everything repaired in a home that should have already been completely renewed before we moved in. If you could avoid living in a property that is "managed" by them, DO NOT. Trust this review, I have no reason to lie about this company. On top of all the horrible service they provide, they kept our entire deposit to fix the place up when it was never fixed from the start! DO NOT LIVE IN A PROPERTY MANAGED BY THIS COMPANY, YOU WILL REGRET IT. read more

Wall Street HOA Management has done an amazing job managing our HOA. This is the first time I've owned a condo, and let me tell you - this stuff can be complex, and not that fun! We're a mid-sized HOA and none of us had experience. We tried self-managing, but realized we needed help big time! Our manager Arootin is very personable and professional, and he is great at translating the detailed condo requirements into actions and decisions that we can understand. Within a few short months, he has taken us from feeling overwhelmed and uncertain about where our HOA finances are, to feeling clear on our status and future game plan. Wall Street uses a great combination of easy technology solutions to auto-pay HOA fees and distribute monthly financial statements, plus high-touch and very experienced personal service to guide through complex decisions. They do walk throughs periodically to check on our HOA and make sure that the building is safe and intact. Also, we have our quarterly meetings to discuss where we stand and what issues are needed to be taken care of. So in our case - Wall Street HOA Management was worth every penny. Too bad they don't offer Total Life Management services : + ) read more

Wall Street HOA Property Management - Property Management Near Me - Glendale, California

This company saved me when I needed assistance most. I had a significant leak at midnight last weekend and I called them on the emergency line. The person who picked up was one of the associates who handles after hours and was very nice. She then sent a plumber in 30 minutes and he unclogged the leak quickly. This was helpful because I was able to sleep with peace of mind and also in the morning we had to prepare for guests. Thank you read more

My experience with Wall Street was specific to a leasing/property management contract. I own my condo and Wall Street Management agreed to manage the leasing of my property. Not only did they fail to find a tenant for my property in a 3 month time period (I found my own renter in less than 2 weeks when I took over!) but they left the unit in worse shape than when I handed over the keys. I had to have one of the toilets fixed after they left it covered in urine and not flushing properly and I only found out when I visited the unit myself so they didn't think to tell me it required fixing. Communication was poor with the various people I worked with (Frank and Oshin primarily) and I had to follow up with them on everything rather than the other way around. I would highly recommend you go elsewhere if you need a leasing and property management company. read more

I am a Mortgage Lender and needed assistance from Wall Street HOA to complete a HOA questionnaire. I called their office in Glendale and was immediately greeted by Tina and she directed me to John Hayranian who then helped me to complete the HOA questionnaire right away. I truly appreciate the professionalism that I received from the staff at Wall Street HOA Management . Thank you so much read more

We are an HOA in Long Beach and transferred to Wall Street in October 2018 based on the Yelp reviews. VERY BAD DECISION. And based on the reviews posted since we joined Wall Street, many people feel the same way. 1. 2019 budget still has not been loaded into their system so we can't compare what we have spent to what we wanted to spend 2. Maintenance portal requests go unanswered 3. Promised walkthroughs and write-ups have never happened 4. Have failed to pay certain invoices in a timely manner 5. Board portal doesn't work 6. Have failed to get necessary inspections (fire alarm, extinguishers) 7. Have hardly any local vendors I could go on and on, but I'm just too tired. If you are looking for a new management company, I highly suggest you look elsewhere. read more

Even after sale of my property, two (2) month of HOA was withdrawn from my bank. They do not even know what is going on and they seem like they do not care. DO NOT SETUP WITH ACH WITH THEM. YOU DO NOT KNOW WHAT WILL HAPPEN TO YOUR ACCOUNT. read more

If you are a fan of property managers who are constantly "sick" and in the hospital to the point where you wonder how they keep working, bookkeeping that jumbles stuff together so it's almost impossible to see what things cost, vendors that are paid late, maintenance tickets that languish for months, and mystery charges like printing costs during COVID when you have no in-person meetings, this place may be for you. Otherwise,no. read more

One of the worst property management companies ever. I have called their emergency number numerous times and they never call you back. What is the purpose of even having an emergency number is no one ever responds? Stay clear of the shady company. Very unprofessional and derelict in their duties. read more

Horrible company. Lived here from 2019-2021, and they AIR BNB'd the bottom unit to people who consistently blasted music to the point where the police were called multiple times. They charged a 5,000 dollar security deposit for a two bedroom, and when we moved out did not give us a single dollar back....citing "holes in the wall." We were never given an itemized list of deductions. The entire two years I rented from these grifters, someone always seemed to be parked in my reserved space. Avoid them like the Bubonic plague. read more

Wall St. Really has turned our HOA around in the last three years that they have been managing Us. At the time we hired them there was a lot of deferred maintenance in our building which they helped us fix and they also helped us in the entire roof replacement project. Also Wall Street HOA management has Ben formulating our budget as well as helping us keep on top of the ball with all of the various expenses. I specifically want to thank their office manager Andy who has always been there for us whenever we have had an escalated issue. Thank you for everything you have done for us! read more

I am on the Board of a 60-home HOA in Los Angeles. We were looking to replace our HOA management company and were impressed by the Yelp reviews of Wall Street (aka Diamond and Elite on Yelp -they're all the same company - the addresses for the others are just meeting spaces, not the actual corporate offices). We interviewed Artour (the owner) and were impressed by his presentation. He provided very thoughtful and thorough answers to a 34-question questionnaire that we had sent to all of the candidates. He promised that he would be the supervisor on our account and if we were dissatisfied with our assigned manager, he would work to assign us another one. We signed a contract with Wall Street in June 2018 (with a start date of July 1). After repeated incidents of poor management, we ended up giving them our 60-day notice of termination just five months later. Here are some of the reasons that we terminated the contract: 1. Poor pro-active communication from our community manager, Oshin. For example, on July 1, we had to send him an email to ask why Wall Street had not yet contacted our members to introduce themselves and let the owners know where to send their July monthly assessments. 2. Frequent failure to respond within the 24-hour promised timeframe. In several instances, we waited a week with no response, and then sent a follow-up email to ask again. 3. Failure to be aware of legally-required timelines. For example, we planned to revise our Rules & Regulations, which HOA law requires a 30-day comment period prior to the Board's vote. But even though Oshin knew of the scheduled Board meeting date in early October, he had to be reminded multiple times that the deadline to send out the document was approaching in late August. We had to escalate the issue to Artour, who didn't even address the issue in a timely manner. 4. Poor manager reassignment. When we brought our concerns about Oshin to Artour, Artour said that he would take over management of our account, but that all communications should go through Rima, who is his assistant (and not a certified community manager). Rima did not seem to know very much about HOA law, so the Board had to constantly remind her of requirements, including how to send out a proper meeting agenda. 5. Lack of attention to detail. Several communications sent to the Board or the members from Oshin and Rima had errors or missing information that led to confusion. 6. Poor billing practices. More than 10 homes became delinquent on their July monthly assessments and the Board was not notified by Wall Street until October (which is not in line with our published collection process). At that time, the Board requested Wall Street to send warning notices to the delinquent homeowners, several of whom responded that they were unaware that they had a delinquency and had incurred late fees. 7. Failure to meet legal deadlines. Wall Street failed to complete the Annual Budget Report and Annual Policy Statement and deliver it to members in the required legal timeframe of 30 to 90 days prior to the start of the fiscal year. Consequently, the Board was unable to raise monthly assessments to cover the budgetary needs for the next year. 8. Failure to conduct promised monthly walkthroughs. Wall Street did not conduct any community walkthroughs from July through October, and only conducted one in November when we reminded them. There are many more examples of where Wall Street failed to deliver on its promises of professional HOA Management. Suffice to say, I would not recommend hiring Wall Street to manage your HOA unless you want to do all the work yourself, and stay on top of them the whole time. read more

I created an account to specifically mention how terrible this company is. If your HOA is looking for a new management company, this horrendously ran company should be the last on your list. Terrible communication with non existent customer service is what they have to offer. Not sure who runs this company and how they've come to existence, but wow they are just a disaster all around. Embarrassment of a property management company. Only reason why I gave one star is because I couldn't post this review without doing so. read more

This Company really deserves this 5 star review! They are great in every category. Their staff responds to our emails quickly, they pick up the phone most of the time or return voicemails within a reasonable timeframe. The financial reporting which they email monthly is accurate as well as easy to understand! Andy is the office Manager and he is excellent in problem solving. We are looking forward to our 2021 budget and planning for all Maintenance tasks as well as beautfiyng the building next. read more

BEWARE: If you're on an HOA board and looking to select an HOA management company, AVOID this place at all costs. We hired them for our HOA management company for a community of 60 single family homes. 1. First, they promise you the moon, then nickel and dime you for everything, which should have been the first warning sign. 2. Communication is terrible. They take days sometimes weeks to respond to you, no matter if you're a board member or a homeowner. Plus, the emails are terribly written. As a board member, we asked them to stop writing the communications and we would handle it ourselves. 3. More importantly, they have no knowledge of the HOA laws. We would ask for a simple delinquency letter to be sent out and they would reply that they needed to have that drafted by their legal team at our expense. Letters that did get sent, we have now learned are not compliant. 4. They have no idea how to prepare your year end financials. Accordingly to HOA law, they are supposed to send out certain information within a certain timeline. They were completely unaware of this and sent out the incorrect information. I could go on and on, but I think you get the point. Do not hire them whatever you do. I would give 0 stars if it was allowed. read more

Horrible Mgmt. Co. Greedy. Terrible customer service from A-Z, top to bottom. You'll see.......

I have a very interesting and cool scenario with this company. They have been managing our HOA for a few years and I ended up doing internship for them! The HOA they manage for us is 18 units in the San Fernando Valley and they have really been there for us in a lot of difficult situations. My dad serves on the board and he always shares detailed stories with our building and neighbors as well as management. In the past few years ever since Wall Street HOA management has been on board all the commotion between neighbors has vanished simply because this company is always there for us and they respond to our needs. In the past few years I personally called this company several times for many reasons as well as emergency needs. They have always sent out the right professional in a very timely fashion. Here comes the cool part. About two months ago I heard that they're offering internship programs and I needed one interestingly enough. So ever since then I have joined the program and have been spending two times a week there and I love every minute of it. Now I see firsthand why they are so good at what they do. They have systems in place down to a science. From the time the call comes in transitioning to a vendor making sure job gets done and amidst all of this, they keep the client informed. I have a literally learned more here in the two months than I have ever learned in school. I have been exposed to their management software which is state-of-the-art and it keeps detailed information for each association and spits out reminders as necessary. The boss Artour is very active and hands on. He does a significant amount of quality control tasks. We have a fantastic balance of work and comfort in this office otherwise this company would not be as successful as they are because if the employees are not comfortable they will burn out in a tough industry like this. I am very happy with this company all around and would recommend any HOA to hire them! They also have a Santa Monica location and they serve the beach cities as well as the westside. read more

Wall Street HOA Property Management - Their office is really cool and they have nice meaningful things. - Property Management Near Me - Glendale, California

Patsy Chance was professional in assisting me with setting up my account and addressed all of my concerns!

WSR managed the previous apartment we lived in. Throughout our time living under their management they were very slow to return phone calls or emails, typically not doing so unless we had tried more than 3 or 4 times. Now we have moved and we are owed money because we continued to be charged for utilities after moving, and they have not responded to any phone calls or emails. The only reason I am giving 2 stars rather than one is that when they did send out our manager, Oshin, (we saw him twice in 2 years) he was nice. But again, he was ridiculously hard to get ahold of and has yet to respond to our recent requests. If the money they owe us is not resolved soon we'll just report it to the BBB. So I hope they see this. UPDATED: aded a star as they have resolved the issue of reimbursement. read more

Wall Street Property Management is one of the greatest HOA management companies!! I chose Wall Street Management to manage our hoa after interviewing three companies. They listened to our interests, proposed good approaches, were reasonably priced, provided excellent references, and were extremely responsive. And things have only gotten better from that first meeting. I was dealing with a significant amount of stress and logistical challenges self-managing the HOA. They dealt with anything and everything that I threw at them. They confirmed my expectation and always got things done right. All of our homeowners are happy with Wall Street's service. I couldn't be more pleased. I highly recommend Wall Street HOA management to anyone who is looking for an outstanding management company. read more

I reached out to Oshin for a real estate transaction we have in process and he provided me with excellent customer service, was very prompt with his responses, and made sure we had everything we needed for our transaction. I've been in the business for 16 years and dealing with HOA's isn't always this easy. Great Job Oshin! read more

I've known Arthur for a long time and can attest to his character and integrity. Arthur is a very caring person and his personal attributes are transferred directly to his business. Property management is about trust and reliability. Arthur takes great pride in the business and values the relationships with his loyal customers. If you want your property in the hands of someone who will treat it like his go with Arthur and Wall Street Realty and you will have peace of mind. read more

We are a townhome complex and new (since August 2013) clients of Wall Street. Our experience so far has been quite disappointing. The first mailing to all homeowners had several errors in it - how much the HOA fees were and where to send them. Be sure to see all communications before they send them out. It seems like their rates are good when you first sign with them - but be warned - they will nickel and dime you. It seems like much of what we've requested has been outside the scope of their included services and hourly charges apply. I have never known a management company to charge for updating homeowner information for the intercom or changing the phone service for the intercom. We are now in a position of asking them "is there an extra charge for this?" before we request anything of them. Personally, I would rather pay a few dollars more for the monthly fee and not have to worry about all the add on costs. It will be interesting to review the extra charges incurred after a year to see whether or not their lower monthly fee actually ended up costing us more money. Artour speaks of building relationships, but ours is off to a rocky start. We'll see if things improve - transitioning from one management company to another can be a painful process. read more

If anyone knows anything about property management, it's a difficult industry to be in. Annoying clients, tenants, complaints, disputes, etc., so patience is a virtue in this business. And WSR is a leader in this respect. WSR has been managing our rental property for close to two years now and we couldn't be happier with not only their professionalism, customer service, but above all, finding great tenants who have looked after our property as if it was their own. I can't tell you how many times I've called Artour with a litany of specifications I'm looking for and not once did my phone calls go unanswered, not once did he make me feel like I was pestering him (even though I know I was!). Artour is a gem and we're looking forward to many more years of working with him! read more

I would like to share the wonderful experience I have had working with Wall Street Realty Property Management. I own a 8 unit apartment building located in Glendale and have been managing it myself for several years, but recently have become overwhelmed with all the stress and responsibility associated with the property. I was referred to Wall Street by a close friend who has worked with the company previously and was extremely satisfied with their services. Their staff and associates were very friendly and helped guide me through all the necessary processes. Their knowledgeable and hardworking marketing department, developed a aggressive marketing campaign which quickly filled all the vacancies I had. I have had an amazing experience working with Wall Street Realty Property Management and look forward to going to them for all my property management needs. read more

I am a board member of an HOA and I cannot be happier with the management services that Wall Street Realty - Property Management provides us. Before they took over we were in a mess due to previous management; or mismanagement I shall say. Ever since we have been working with Wall Street there have been improvements in the following areas: Our bills always get paid on time, our maintenance emergencies get taken care of in a timely and effective manner, our meetings are ran in a civil manner and we are much more productive than before, our homeowners are well informed of the HOA tasks, our reserves have been increasing as opposed to decreasing, our annual elections have been conducted timely and efficiently, the list goes on and on... Even though I am currently renting out my condo, I do happen to take my HOA very seriously because of my investment into this HOA. Ever since we have been managed properly, I've been considering purchasing another condo and having these guys manage the HOA. Owning an investment property is not easy so it definitely helps to have the right management company on your side. I recommend this company to anyone who is part of an HOA and is currently not happy with their existing management company. Also, I would like to mention that our current management representative is Oshin so we deal with him majority of the time. From time to time we do deal with other employees and they all seem to be nice and professional. However, our main point of contact is Oshin and we are extremely happy with him so if you call this company you might want to ask for him to be your property manager. read more

I just want to take this opportunity to compliment wall street management on the vendors that they use. We have been with this management company for a very long time and we could not be happier with all of the professionals that they send to our building. Starting with the vendors that we have an ongoing relationship with, such as our gardeners, pool person, pest control rep, janitorial crew as well as the ones that show up for one time occurrences. My favorite is Tony, our main gardener. He is this Italian guy that has the best personality and sense of humor. Every time I see him he says hello and sometimes we chat for a couple minutes. He loves what he does and he is great at it. I have noticed that every time I see any of the vendors in our building they will make it a point to smile and say hello. Also, from time to time I will run into a contractor or a plumber and they have always been courteous as well. The vendors that do work in our building are not only nice, they also do a great job in maintaining the integrity of our building. Even when it comes to after-hours emergencies, Wall Street Management always manages to send someone out in a timely manner who gets the job done. I believe that vendors directly reflect the management company therefore it is not a coincidence that we have such great people working at our building. I truly love our building and I thank our management company for providing us with such great services! read more