I am extremely pleased with my experience and service at Christian Brothers Automotive Ducktown!!!…read more From the warm, genuine,, and personable front desk person Tyler, to the calming music and welcoming atmosphere, I am thrilled that I found this place!!! In addition to the customer service, I'm equally happy with the cost for the service, the transparency of the mechanics, and the performance of my car.....there IS a noticeable difference in how my car performs. I am so happy I found this place!!!

2nd time at CBA! Excellent service again. Timely problem assessment and quicker fix. Highly…read morerecommend CBA

As a woman I often worry about being taken advantage of at a mechanic. After my experience today, I…read morecan confidently say this place operates with honesty and integrity. I had an oil leak following a recent oil change from here. Most places would charge you to solve the problem, but they fixed it for me without asking me for more money. I believe the person who helped me was the owner or manager, and I could tell he runs the place honestly. I will definitely be returning to this location as my trusted mechanic.

Stopped in for a quick oil change, and left with 4 new tires. Grateful for the staff here for…read moreensuring my (and my future baby's) safety. The gentlemen here were so kind and helpful, and went out of their way to go over everything with me. They taught me about tires and the appropriate tread you need and when you know it's time for a change. Well, mine were way overdue to the point that there was barely any tread left, and this could likely cause me to hydroplane more easily on a rainy day. I am always skeptical when getting my car serviced, especially showing up by myself, but the staff here made me feel so confident in what they were advising and made sure to discuss it in detail with me and show me on my car before letting me make my final decision. The tires I needed were luckily in stock, and I even checked the price of the tires online and confirmed that they were not overcharging me in any way. I was in and out of there within an hour or so, and I will definitely be back for future services!

2/8/26 Nauseating. I RARELY ever do reviews but when something is SO wrong... I believe if you are…read morea truly ethical and moral person, you want to help keep others from being a victim. This was just so basic... and a" cut & dry" situation with a NATIONAL FRANCHISE that HAS to have standards and transparency in place. Please don't go here & waste your time, money, finances, & emotional energy. This took up my entire day dealing with this... recourse and all. We took my car to Pep Boys to get a battery yesterday. The AAA guy had JUST charged my battery & told us we could get a better battery from another vendor and MAX $$ with labor he said should cost @$350..probably less. He said he used to work at a dealership & and said don't go there (as we all know they tend to charge a huge premium). So... we went to Pep Boys AT: ***4960 Atlanta Highway, Alpharetta where Justin B. stood behind his computer (HINDSITE-- thinking how much can I gauge this woman..)and quoted $655.99 for the BATTERY itself (yes, story gets better). I said "WHAT???" He says to us "Well...I don't know where the AAA guy is getting his prices from.. things are a lot more expensive these days." ( VERY Ironically, two other family members had just gotten their batteries replaced.. for around $280 total..comparable vehicles at other places..but still) He then said "well I don't have it in stock, but I can get it for you tomorrow." I 'll just need your key AND FULL PAYMENT before you go b/c if you decide to go somewhere else we cannot use the battery." He tells me that with labor, the cost is $825.44. & wants my card. "What? $825.44? So, a 94R battery and install $825.44. ?". SO labor is $111.60 to replace a battery? "Yes" We even talked to him about trying to go somewhere else bc that was WAY WAY more than we could imagine a battery & intall like this should be..& of course the trust factor was close to zero at this point. I had a pit in my stomach. Just the principal of the matter & feeling victimized was enough to make me feel sick. We stepped outside and discussed among ourselves, but it was late day & cold and windy &while we tried calling some other vendors there were waits on the phone triage as with every place..& we were going to check out Autozone, a tires & battery store, etc.,.Yet something inside me also said "ok this is a National Franchise..& if this particular store & guy is totally deceiving me/us... then there should be some recourse. We went back in & said we were going to leave the car & he reached out for my credit card and charged me....$825.44... and I said this is crazy. As I stepped back to leave he yelled out ... "oh we typically just go ahead and replace BOTH batteries.. the dual batteries.. at the same time cause when you have a problem with one they usually go out at the same time... the stop start battery". Ok yes I was/am familiar with the Stop start.. but I thought to myself... I don't have my car set to use the stop start feature, so we didn't think this would be affected, but just for kicks ... I say "oh, so how much is THAT battery?" he says..."over $200.00". So at this point I think he was gathering I might not be quite as stupid as he thought I was & knowing I had witness to all of this. So I said.. "ok well would you please call us when the battery comes in bc I/we would like to see what you mean when you test the battery. "ok" he says. VM today 12:46PM from Justin that my car "does not hv the stop start battery... & that my car is ready." (He tried to...but) I called 4 other local Pep Boys this AM. They were all shocked. The battery is $279.95 and labor is $19.95 +/- two dollars. This is a very standard common battery. None charged upfront for this svc. No store charges to get this battery. Did massive research on this today. DO NOT GO TO THIS PEP BOYS. This world is corrupt. For any of you wondering if there is a God...and will we go to Heaven or Hell ... I am sure there is a GOD. I am sure there is a heaven and Hell. I also just read what is felt will be be a National Best Seller for any age, religion, etc. It will make you think twice about where you stand and what you represent in life. It was JUST released on Amazon. "Are the Gospels True: The Forensic Evidence". The book is phenomenal. It will really make one think about how he/she treats one another in this very short life. There are good people out there. You have to find them. Stick with the sheep and not the goats.

Had a 11:00 appointment for an alignment. Was told 2 hours. Returned at 1:00 and alignment wasn't…read morestarted. Was told an appointment only got me in line. Wasted 2 hours of my day. Poor management and am contacting corporate office.

Contacted Poston my phone to schedule services. Went in for a brake check as front brakes original…read more My car had approximately 85 k in predominately highway mile so it was time. Front brakes were needed. opted for new rotors. Did a few other things that were due & coolant, differential, transaxle, they hedked my a/c too. clear communication, organized shop, fair pricing.

The repair went well on my husband's truck! It was diagnosed and then we were informed of the cost…read morebefore proceeding. Cost was very reasonable. The young man at the front desk was so polite and nice and even offered us a cookie lol (customer brought in a tray of them). All was done in a timely manner. Very pleased with service and repair.

STAY AWAY!!! Blew me…read moreoff 4 days in a row with no notice. Showed up with the wrong parts which they charged me double for. No paper work, no receipts, or warranty was given to me AS DISCUSSED BEFORE I PAID THEM FOR PARTS UP FRONT. They charged me for a more expensive transmission then showed up with the cheaper model hoping I wouldn't notice. He then lied again about it being out of stock. I confirmed this through the manufacturer. I ended up paying them for labor they didn't complete just to get them to leave and they still threw a fit. Completely unprofessional and dishonest!

Responsive and seems to know what he is talking about. Canceled on me twice due to illness and then…read moredeciding to go out of town unexpectedly. I get it, things come up. Can't fault him for having a life outside of work and also an illness. Likely will go with someone else as I need the car fixed and I can't depend on him coming.

diagnose squeak. I called and they said come over. on a…read moreFriday afternoon. Took me in right away. Gave me a diagnosis. Metal against metal in rear brakes. All honest and simple straight talk. Gave me my options. (It gets tricky here because this is an rv on a truck and can't fit in a regular bay.) I respect Bruce so much I will do my best to use Cory's. Every time.

Mr Corey is the nicest man. He greets you with a big smile and try's to tell you what is going to…read morehappen while they have your car. The price of repaired is very reasonable. They are very practical and no nonsense. The parking lot has lots of parking. The whole area is busy during rush hour times (mourning and evening). They aren't super quick and it could turn out they need to keep your car overnight.

Got a call from Mr. Tire on 5855 Gateway Dr. Alpharetta. Said I needed some TLC on my old Lexus…read more He told me of all the things I needed done and gave me a quote. One of the last things he told me needed done is all three wiper blades needed replacing. I just had 2 new front blades replaced about 2 weeks ago, so there you go folks. Nothing more to be said...

Came for brake repair and replacement on my lunch brake. Car repairs can be dreadful. Customer…read moreservice was amazing!! Fast and friendly! Definitely recommend!! Price was average but I'm glad I spent it here!

These guys are fair and honest. I have always felt welcomed when I walk in the door. They do great…read morework and I would highly recommend them to my friends and family.

Excellent customer service. They always work quickly and do a great job. It's our go to for oil…read morechanges and any issues that come up. We Never feel they are up selling, and are very affordable. Glad they are close to our neighborhood.