Nolan, RJ, and Ray have all been great and are fantastic at explaining things and for someone who…read moreis learning that's a lifesaver.

BEWARE! So my friends car has been setting for awhile and the battery went dead, he asked if I…read morewould drop it off at O'Reillys and they would charge it for free. I said sure it's on my way home, so I stopped off took the battery in and they said sure and they gave me a claim ticket and said they would call in a couple hours. Well I guess they forgot about me so I went in the next day to pick up the battery, they gave me the battery and said it was bad, it only had 1-1/2 volts. I stood there a minute thinking yeah that's why I brought it in to charge it back up to 12 volts, but they said it was bad it seemed like they were expecting me to buy a new battery. So I thanked them and took the battery back to my house and put my charger on it, yep sure enough only 1-1/2 volts. I left the battery on the charger and about 4 hours later the battery was fully charged, then I put my load tester on it and lo-be hold it's a good battery. So if you're looking for someone to check and charge your battery I wouldn't take it here .

Purchased parts from this store on more than one occasion. The team is helpful and are always happy…read moreto assist.

Super friendly staff. Ordered a new hitch for my car and it got here early, the guys help me carry…read moreit to my car and when it wouldn't fit, took it out of the box and helped me load it in. They also recycled the box. Totally recommend!

I am big on customer service. None of the service employees seemed happy or even like they wanted…read moreto help look at something super small issue on my car when I had an appointment. (Automatic start on a new 2020 f150) 2 men worked on my car, both were very informal and didn't answer questions when asked. I am much more used to helpful employees with good attitudes that like their jobs I guess. Front desk guy at service, I asked a simple question and responded in a rude tone and wasn't helpful at all. Maybe it's because we had a morning appointment. I wasn't at all impressed with the customer service or level of help I received. Hire some people that actually want to help and have a good attitude while doing it.

In mid-September 2017, my wife & I embarked on our first extended truck camper trip in the used…read more2009 Ford F350 Super Duty we had purchased the year before. The first day out from southern California, about an hour north of Phoenix, the truck broke down. We were towed to Jones Ford Verde Valley, arriving after the dealership had closed, but they kindly allowed us to stay in their parking lot overnight. Their kindness & "family-like" attention continued. While the diagnostic work was being done, they transported us so we could get some breakfast & pick up a few supplies. The bad news of a very expensive repair & a week's time to complete was softened by the efforts of so many to help us in any way they could, from careful & complete explanations of the work to be done, to transportation to secure a motel room, to assistance with a car rental at the dealership's discount, to help transferring gear from the camper to the rental so we could explore the area while awaiting the repairs. We had every confidence in the work completed by certified master technicians, plus there is a two-year warranty. We left to complete our camping trip feeling like we were leaving new-found friends. We highly recommend Jones Ford Verde Valley!! Tom R.

Jeff Alsvig did a fantastic job of finding us the right car at the right price. After explaining…read moreall the differences of a Hybrid, Hybrid plug in and there standard gas modle, he got us a great deal on the car and a good price on our trade in. We stopped there 1st before shopping Phoenix and Flagstaff and ended upright back where we started. What a waste of our time going to Phoenix. Glad we could close the deal back at our local dealer. Hats off to Jeff, Chris and Paul for explaining our options and a special shout out to Ron Smith in finance. Bill and Caryn Sedona Az

Just had the best, most peaceful experience purchasing my next car from Paul here. He was world…read moreclass in service from beginning to end, and was a lot of fun to chat with on top of getting us an amazing deal quickly and without any hassle or drama. Will definitely be a return customer!! So grateful to have found him!!

Used numerous time big projects. Camper shells, air lifts etc. Always first class service…read more Reasonable prices. Recommend no reservations.

Our 2006 Dodge Ram Leer Cap had leaky windows and had paint defects on top. Jerry & his team…read moreremoved the top, had it painted locally, resealed the windows, repaired a frozen tail window lock, and properly connected wiring. All very well done at a reasonable price. Big savings over buying a new cap!

If you want to wait around and be treated by rude staff, this is the place to go…read more Showed up at 2pm and was greeted by a rude miserable employee who told me there was no need to check in and I should just sit down and basically shut up. Then she proceeded to take someone before me and I waited for 20mins. What is the point of an appointment? Then she refused to work on our title needs. Went to the MDV in Cottonwood and was in and out within 30mins. As the agent at the MDV said, FooteWork only processes simple issues, which I can do on my own for less cost. Just make an appointment at the MDV and save your $.

This was the second time I had been at FooteWork because I forgot about the previous appointment…read moreand was a no-show...I went in to the FooteWork location at 201 Grove Avenue in Prescott Arizona after missing the first appointment and was able to transfer my registration from California to Arizona in about 30 minutes without waiting. It was a quick and efficient process.

Recently moved to the area from Seattle and was lucky enough to have been referred to David. Bought…read morea vehicle off Craigslist recently that was giving me issues. He has gone above and beyond with the service and repairs and most importantly is an honest person!

I came in to Hatton for a catalytic converter change this morning and the mechanic I had David went…read moreabove and beyond to make sure that everything was right on my vehicle. He identified an additional issue and kept it within a reasonable cost so that I was able to get through emissions with flying colors this afternoon. Thank you gentlemen.

Always done on time .Always done right. Take a lot of different vehicles in and never a problem…read moreafterwords.

They took my car in almost immediately. After a short time diagnosing the problem, they told me it…read morewas just the battery. They got a one delivered and installed it and I was out of there in an hour. Great work, great people.