Had a really solid experience at O'Reilly Auto Parts. We were approached by someone who actually…read moreknew what they were talking about, in which already puts y'all ahead of the game. I came in not 100% sure what I needed for my bike, and Dwayne didn't just guess or try to upsell me -- he asked the right questions, looked things up, and made sure I walked out with the correct parts the first time. What stood out most was his excellent customer service and knowledge in auto parts. Dwayne was patient, helpful, and didn't make me feel rushed or clueless. He actually cared to get me the right parts! The store itself was clean, organized, and easy to navigate. Prices were reasonable too -- not the cheapest on the planet, but fair for the level of help you get. Overall, if you want a place where people actually help instead of just ringing you up, this is it. Definitely recommend. Ask for Dwayne he knows his cars and Harley's. Thanks Dwayne you helped my husband out tremendously today!

Pulled up with a bad alternator.. and the team was quick to help out. Specially one guy I wish I…read moreremembered his name.. but over all they have a good team. Hard to find now days.

DO NOT COME TO THIS AUTOZONE UNLESS DIEGO IS WORKING! I just had the most absolutely horrific…read moreexperience dealing with store manager "Maria" (which was a name that was given to me by an employee when the "store manager" would not disclose her name). Diego is absolutely amazing, he replaced my cars battery and my key fob battery and reassured me I could come back at anytime for further assistance. All I needed today was a key fob battery and the terminals checked on my new car battery, since the key fob has been very inconsistent. After being flat out told by a while female employee with light brown hair and green eyes "we don't do that" she then said she would get the store manger and I quite literally begged her to. How do you work at an autozone and you don't and won't check the terminals on my car to make sure the battery is installed correctly? Then here comes Maria, who YELLS at me from the farthest register from the front that "you will have to wait until the line is done because I have deliveries to prepare." I then proceeded to wait in the store for 25 minutes, asking chatgbt and fellow customers. THAT is how my issue was resolved, a kind, wonderful fellow customer who overheard my conversation and told me that it was a "really simple and easy process" he even escorted me to my car and DID IT FOR ME! He does not work for the company but went ABOVE and beyond to resolve MY issue while the store manager threw a TANTRUM over how busy her store is- I'm not sure if she knows this, but a busy store actually BENEFITS you as a store manager. MARIA, I BEG YOU, PLEASE SEEK A NEW JOB AND TAKE EVERYONE EXCEPT DIEGO WITH YOU! I have no idea how the YOUNGEST employee in the store has the most knowledge and BEST customer service, I will never return to this autozone again, I have never seen a grown woman behave in that manner and I would greatly appreciate if someone could order a wellness evaluation for her, I have never been screamed at from across a store, so if YOU don't want to be screamed at from across the store, DO NOT COME HERE!! Sam Timmons has a shop on University that will do EVERYTHING autozone SHOULD be doing and more and better yet, HE WON'T YELL AT YOU! Please RECONSIDER if you are needing any vehicle assistance or products, or at least do yourself a favor and make sure DIEGO is working.

Terrific customer service! Spoke to Mike on the phone before coming in and even though I live…read morefurther and other AutoZones are closer, I chose this location based on reviews. So glad I did! Natalie helped me when I arrived and she was very kind and tested battery, alternator, etc. and everything checked out fine. I was happy to not shell out a ton of money and waited in line just to tell Mike how grateful I was for the great customer service. We coincidentally have the same kind of car a few years apart so he gave me some tips to address a couple of my issues. This was meant to be! Highly recommend this AutoZone!!

I have been to this store 4 times and every time had my order messed up, sent back to the warehouse…read morefor some stupid reason, or the staff tries talking me into the wrong parts. I hate this store with a passion and have given it too many chances.

I called in ahead of time to make sure they had the part that I needed. They told me they had it…read moreand I could get it once I was there. Drove all the way there and walked in and said I was here to pick up the part and the guy said oh yeah about that we don't have those anymore. Keep in mind that I called that store 20 min earlier. So yeah wasted my time. Be careful.

Been dealing for over 20 years with my many Saabs. Never dealt with anyone more honest than Chris…read more Excellent service. Highly recommend this service center. You will never have to worry about being taken advantage of.

If you have a Volvo or a Saab there's literally nowhere else you should go for any repairs, oil…read morechanges, tune ups or inspections. The guys at Gorecki, from the owner on down, are honest, great at their work and efficient. I have a Volvo XC90 with 140k on her and she runs like a top. Autobahn wanted to charge me some crazy amount for some issues with the sway bars and alignment. Gorecki got it done and for half of what Autobahn was quoting. These guys are the best at what they do.

I didn't get their names unfortunately, but I went into this location just this morning. A man and…read morewoman that were working there and said they were both from the other Hulen store, were so incredibly kind. It doesn't take much to turn someone's day around and laughing with them about seemingly mundane things, did exactly that- so I just wanted to say thanks!

Customer service was awful. But they had what I needed. Got it and won't return to this store…read moreagain.

Very kind man who runs the place. Leo is very helpful and sweet. We had a vehicle break down and he…read morehelped us out while we were looking at our repair options.

they dont buy old cars then wht the hell do you do , waste ppls time the guy answers an you cant…read moreunderstand him an i ask about selling my car we dont by that old a car ,,,,

I visited last week the store and I will say that the store is the cleanest store that I've seen in…read moreFort Worth and also the workers there have been very very helpful so I comment this store to everyone for its cleanliness and fast help and extremely Customer friendly

Usually come here for the advice and great customer service, especially when it's not convenient to…read morevisit the dealership. Had a tire service light show up on the dashboard and asked if they would check it out. Unfortunately, they only service check engine lights. Thought that was odd but whatever! This experience won't deter me from visiting in the future. Now it's off to the dealership. What fun! Great customer service nonetheless. Please shop here!

I was looking for a Lexus. I stopped by Sewell Lexus of Ft Worth to test drive a couple of cars. I…read moregot the most amazing sales person: Spencer Vaughn. He was knowledgeable and very easy to work with! Good dealership.. great sales person!

I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!