Everything! Easy, polite, professional and good job well done! I will start going here to get…read moremost of my automotive needs addressed.

I brought my car in because low tire pressure light was on. When I first walked in a lady greeted…read moreme and she took my keys when I asked her how long away was she stated that she had just gotten back from running to the bank and so she didn't know, but that she would check. I never got an actual time estimate. An hour and a half later I go up to ask how much longer it was going to be. A gentleman went and looked at the queue and came back and said it would be another hour and a half to two hours. I stated that I had already been waiting for an hour and a half. Another gentleman who I am assuming to be the manager stated that he was going to go figure out what was going on and see what he could do. When he came back, he stated that he moved my car to the front of the line so that way it would get started. About a half hour to 45 minutes later technician comes in and tells me that there were two nails in the tire and one of them was in a gray area and was not holding pressure anymore. he stated that they were gonna try again, but that this was not gonna be a permit fix. He gave me a quote on three different types of tires. And stated that I should replace it. He went back and continue trying to fix the tire. He got it fixed. By that point I had been at the tire place for 4 1/2 hours. If I had known the weight was gonna be so long, I would not have stayed. It was a waste of my time. Thank you to the gentleman who moved my car up, but I believe they need to come up with a better system in terms of checking in cars. I feel like if they would've had an electronic system where I could see the progress on the car or even just see how long the estimate was gonna take. I would've been a lot more informed. Overall, it was a bad experience. I contemplated getting my tires through them, but after this experience, I declined and went to a different tire shop. I would not go there at all ever again.

They were awesome. Ask a lot of questions to make sure they went through everything that needed to…read morebe looked at. I will never go anywhere else.

They do a great job on the oil changes. The downside is trying to get the fuel line service. I've…read morebeen here twice to have that service performed and both times they didn't have the trained staff available to do it. Joey, the assistant manager made arrangements for me to come in the next morning when she knew the right people were there. I completely understand the staffing issues, they could have left it at that. What impressed me was how she went the extra mile to help, a level of customer service that is rare today. That's the reason I only use the Roy location.

I came here for the first time today to get my AC looked at along with an oil change. I was really…read moreimpressed with my visit. Transparent staff, clean lobby and great service!!! Extremely fair pricing for my Subaru. This will be my go to place.

Yet another excellent experience with Jones Car Care. Ive taken each of my vehicles there for many…read moreyears. Smart and thorough, great service. I recommend them often. I won't go anyplace else!

Supplied shop with new lower ball joint bolts in box with note to use them with thread locker…read more Talked to desk girl more than once about supplied hardware and that it was critical to use new bolts. My wife mentioned it when dropping off the vehicle, too. After about four directives to use the hardware, they did not, and RE USED old STRETCH bolts on new lower ball joints. This is an extreme safety concern. No self respecting technician would do this, let alone a trained one. Where is the communication between whoever is talking on the phone and doing the work??? Why is a technician that clearly does not care at best and lacks training at worst even being employed? We had one simple request, and it was on a note discussed more than a few times Your life is in danger by using this business. Re using lower ball joint hardware is a commonly known trade faux pas, a big fat F U to the customer and absolute disregard for human life, and especially on a 4x4 vehicle. Hopefully I can get my $90 in hardware back because they didn't even have the decency to leave it in the vehicle after not using it. Will bet money without thinking that the re used bolts aren't even torqued to spec, because the lug nuts were WAY over torqued. Just realized y'all re used the castle nuts too even though new ones came in the box ‍ what in the world?? UPDATE: representative for whoever Trav is assured me these "kits" come with the hardware they need and re using bolts is fine. I literally provided the entire OEM "kit" and specifically requested these new provided bolts be installed. I will bring any master tech to your poorly ran business table to kindly explain why re using lower ball joint bolts is a BAD idea in regular practice, but especially on a 4x4 vehicle. There is no good reason to not install them whatsoever, and to attempt to justify the opposite after being asked to install them more than once... ????? They actually dig their heels in on this. Incredible UPDATE: wheel lug nuts torqued unevenly between 80 and 130 ft lbs rather than factory spec 85ft lb. Had to jump on lug wrench for most. Good way to warp brake disc hubs and drums guys UPDATE: They gave us 8 of the 10 new bolts back (gave them 10 in a new unopened bag even though only 8 required), yet there are no new bolts on the vehicle. This is seeming like more than incompetence. LBJ bolts required more than 80 ft lbs to remove after their work, exactly as expected. If you're reading positive reviews about this place second guess them and the authenticity of who's writing them wholeheartedly. I am not a complainer by nature but this is more than unacceptable service. My family's life in danger and probably others; most people would probably never know the difference without having some knowledge or investigating. AVOID this shop like your life depends on it because it might. Also watch out for the petty theft, because maybe they're mad at their workload, or a customer for writing a note that may insult their intelligence if they have a weak ego... nobody will ever know here. They also decided to keep an entire bottle of supplied thread locker they didn't use. UPDATE: Had two front tires put on by actual professionals. Found abs sensor bolt was snapped from attempting to remove for LBJ replacement. I unscrewed the broken piece with my hand. All you had to do was replace the 10mm bolt. Explains why the abs was activating just before coming to a stop - the sensor was all loose with loose zip ties around the wire and knuckle. It seems the "technician" realized he didn't even have to remove it in the first place and the other side sensor bolt appears to be untouched. Do the "technicians" do test drives after their incompetent work is complete? Owner has not attempted to reach out. Nobody takes responsibility for anything. UPDATE: more than 3 photos don't seem to upload, but my brand new upper control arm ball joint nuts are all marred up, as if a monkey wrench or vice grips were used on them..... No reason to loosen or remove that do to the LBJ or tie rods guys. Whoever worked on this vehicle was both negligent, possibly intentionally, and did not have a single solitary clue. It would be nice to ever hear back from anybody about anything. I have worked in and been a patron of this industry for a very long time, and I have never seen or dealt with such unprofessionalism and incompetence in my entire life. It is truly representative of a lost generation of bro workers and people that have zero regard for others, or what is right. Management doesn't seem to exist. See photo for green (oem supplied) bolts. The reason we replace lower ball joint bolts is because less than 100% integrity (or 70% in this case) after more than one use (cycle) is unacceptable for this life/death part. If anybody doesn't know, if the lower ball joint or it's hardware fails, your front wheel ejects from the vehicle. Like this https://youtube.com/shorts/3-wk1CYv8JY?feature=share

I worked with Austin and Travis. After getting quoted $1,500 for tires from Les Schwab, they found…read moreme a similar quality tires for $800, plus they threw in an alignment for free. Great guys and appreciate their help. Great experience, start to finish.

They refused to honor service on their own tires by saying they were too old and needed to be…read morereplaced. The tires were in great shape and were perfectly serviceable.

I recently had a minor accident and shredded my right, front tire. Had to have my car towed from…read moreOgden to Layton. Ended up buying a new set because one single new tire would cause an imbalance for the others that were more than two years old. Isaac was incredibly kind and helpful and he worked out the best deal for me. He made a stressful situation easier for me. This isn't my first rodeo with this location, so I'm glad to be a repeat customer. Trying to upload a review on Google, but for some reason, I'm unable to.

Great experience with Pedro!! He definitely gets the job done if there are any issues.read more

My daughter went in for an oil change, Grease Monkey charged her for an extra quart. The next day…read moreshe was complaining her car was blowing white smoke when starting. Googled the issue and top hit was oil overfilled. Checked the oil level and it was 1/3 of the way up the stick or about 5 inches . I took it back and they drained the extra out saying some cars take more even for the same engine which was puzzling. Took home checked the level and it was still 1/5 up the stick or 2 inches. Took it back again and they redid the oil change showing me the level before I left. No more smoking. Fast forward two weeks, my son in law took his Audi A3 for an oil change to the same Grease Monkey in Clinton. I told him to tell them if his car needs more than 5 quarts which is the base price to say we'll add the rest at home. The base price for full synthetic was $89. When they finished and he went to pay they asked for $135. They said they used upgraded oil, filter, and whatever else. Nothing was told to him prior for the upsell. They just did the work. This Grease Monkey has been our go to up to this point. My daughter played soccer with the owner's granddaughter so I'm adding this review in hopes they see this and can make some policy or personnel changes. Until then I'll take my business elsewhere.

Came in early and Austin was very kind and helped me out quickly with my tire rotation. he noticed…read moreone of my lug nuts was different style on each wheel and gave me some of the right style for free. Would definitely recommend

I came in to get a new tire mounted. Brought the tire with me and simply asked for them to mount…read moreit. Done this hundreds of times. I was met with a very entitled, annoyed, and seemingly clueless employee. He asked a bunch of patronizing questions as if his intent was to make me feel stupid. I didn't know that mounting tires at a tire shop was a hard ask. This location needs to educate their employees.

Me and my family have been going here for years. They're amazing. They do wonderful work, they're…read moreaffordable, and their customer service is top notch. 10/10 recommend. I can't say enough good things about them

I've had a problem with my check engine light coming on and going off for over 1 1/2 years. I was…read moretaking it to my dealership but they were no help. On my first visit to Tas Chet explained to me what he thought I should do as a first step to solving this problem. Not saying this will solve my problem but I never received any suggestions from my dealership. I will continue to go to Chet and his staff at Tas and would highly recommend them to anyone and everyone