Pa fucking thetic! They need to change the name to Kmart and join them! As shitty as they are, I'm sure it won't be long, they don't even try, employees run instead of answering questions. Maybe if I start putting things in my pocket someone would bother to help me? Idk read more

I sat in line for over 25 minutes waiting to pickup a prescription. Im done with this place

Me and my wife went to Walmart on shaver Road today. We approached two people on where a particular item was located. The first was a woman that did not look at me and bloated out L1. which I assumed was where my item was located and we went over there and that item would never have been in that location that she said it was. I asked another employee and this male employee gave me a one word answer and I kind of think that he had a bit of a mental problem. And I criticizing him for that, but, Walmart should have a couple of people on the floor that can actually speak coherently and tell you where something is located. read more

Whoa. This place just got way better. Click List is an incredible timesaver! Instead of making our shopping list on a piece of paper and then going to find everything, we made our shopping list on Click List, entered it and then went to pick up our groceries for free. Game changer!! read more

Walmart Supercenter - Storefront - Grocery Near Me - Kalamazoo, Michigan

The pharmacy staff could use alot of instruction on customer relations. Yelling at and berating customers is not acceptable. With the exception, of course, of Cammie who is always pleasant and informative. read more

Amazing the difference between this Walmart and the other area Walmarts. This store is filthy the floors grimy and shelves dusty and dirty. Some of the meat shelves have fresh or dried blood pooled under the racks. I have no idea why the county health inspector has not cited them. Maybe it's unacceptable to issue a citation to a 'big-box' store, I don't know. Most of the employees are lethargic and unfriendly you have to 'push' them to get them to do thier job as they grumble under their breath. The few employees I have encountered that were 'decent' disappeared after a couple of weeks - apparantly quit. My guess is the management is at fault. It's been my experience that stores with rude lazy employees are treated badly by their managers and that trickles down to the customers. I think it's also partly because of this crime ridden Gull Rd location (I counted 22 cameras on the outside front of the building) and the clientele. They have removed all the 'price check' machines in an apparant attempt to cheat you on item prices at the checkout counter. I will only self-check as that way I can drag a lazy employee over if the price is wrong - which happens often. One of the few positives is the store is rarely crowded and self-check is quick. They need to replace the store and department managers and get rid of the rest of the dead wood. Hire some replacement employees that WANT to work and that would go a long way toward turning this store around. When possible I travel to the Shaver road or Plainwell stores. What a difference driving a few extra miles can make! read more

Walmart... The king of putting the little mom and pop companies out of business... Apparently, instead of staffing their pharmacy appropriately, the shut down for lunch! Wouldn't be so bad if we weren't standing in line when they decided to go to lunch. So, I stand in line to be told that it's their lunch time and to come back later... Really? You couldn't push your lunch back 5 minutes to service the 2 people that were standing in line? THAT IS AWESOME CUSTOMER SERVICE! I guess that is why you pay lower prices... Because you aren't paying for quality employees... read more

Walmart Supercenter - the pharmacy section - Grocery Near Me - Kalamazoo, Michigan

I don't know what is going on with this store, everytime I come in here no one looks happy, the center ailes are always crowded with carts full of products to stock, personal shoppers are also usually crowding where merchandise is. Cashiers are slow, like really slow, and they always look sad. There are a few people that work there that make the experience semi tolerable. But otherwise they need more people on the floor to help customers, as well as cashiers, and cashiers that have positive attitudes and smiles on their faces. I get better interactions with their people greeters than I do the cashiers. And the greeters and the morning service desk associates are the few reasons I keep coming back. But if its after 10am or in the evening... I drive the extra 15 miles to go to the Walmart on the west side of town. read more

I went to this Wal-Mart on Saturday evening, 12/28/2019. First of all there were only 2 lanes open. The cashier was very rude. He threw my bananas in a bag, I bought cupcakes from the bakery, he put them in the bag sideways, so the frosting got all over the lid. He then bagged toilet bowl cleaner and food together. Before I was able to get all of my bags off of the bag corral, he started ringing up the next customer and bagging her stuff. Never again. read more

Do NOT get your oil changed at this Walmart. I did a few days ago and here's the lowdown: Spilled oil all over the engine dripped puddles on my garage floor. Dirty oily handprints all over my interior and drivers side door. Price well over $55. (at the local dealership it's 10 dollars more) $11 per hr untrained Walmart employees get unsupervised access to your $35,000+ car. They failed to reset the oil-life monitor on my car. Rude workers at the counter (it's Walmart) I was the first person in line and it took them an hour and a half to finish the oil change. Go to your local new car dealer for service. They care a lot more about your car and want your business. read more

I went shopping there, I spent $297 only to get home and discover I didn't have everything I paid for. At first I wasn't concerned, I just called. I was treated like some kind of thief trying to get something for free. I had already paid for these items, there was no "free" about it. So I contacted corporate who informed me my issue was with the local store, not them. So that's it Walmart. No more of my business ever. read more

I went into Walmart at 8 o'clock in the evening because I had to run in and buy a pregnancy test. I soon realized that they are behind a glass locked cabinet so I asked the pharmacist that is right next to the glass cabinet if he could unlock the cabinet for me so I can get a pregnancy test or have someone come and unlock the cabinet. They told me that they would call and Page someone to come and unlock it for me it could be a few minutes I said OK I stood there for 10 minutes nobody came. so I went back up to the pharmacist and said I am just waiting for someone to come unlock the cabinet so I can get a pregnancy test he calls him four more times I finally told him "I'm gonna go to Meijer". I am absolutely furious that I had to stand around and wait that long and even more so that no one ever showed up to unlock the cabinet it is extremely unprofessional and pathetic and ridiculous that I even have to ask to get a pregnancy test. It's clear that that Walmart probably has people stealing pregnancy tests so that is why they are behind a cabinet? But if you're going to do it that way you cannot let women just stand around for that long and not have your employees come unlock the cabinets for products such as a pregnancy test. Like me many will take their money elsewhere, I was also planning on buying other stuff but just walked out. I will never come to that walmart ever again read more

This store is the worse branch in the kalamazoo area. I thought all Walmart stores are suppose to be the same? Negative this stores inventory and selection is nothing like the other stores. read more

Terrible customer service. I waited a whole hour to receive service in the photo department. When the sales associate finally did come to help, her attitude was extremely horrible. I understand Walmart does not pay good wages but in MY opinion if you do not like your job, you should not work there!!!! read more

Came here for the check cashing services. Went to guest services and stood in line maybe 5 minutes only for the clerk to tell me "we don't do that over here anymore" and sent me to the newly built "money services@ near the cash registers where there were 20 people waiting. This was at 7:30 pm on Friday night. 2 people waiting on them and after 25 minutes in THAT line only 3 people had moved. Then one of the clerks instructs all 17 people still in line to go back over to guest services where there is now only 1 Person helping. 10 minutes later ONE person has been helped. Wtf?!? Never and I mean never coming back here. If I didn't need to cash this check I would absolutely leave. read more

Horrible service. Had to call for assists 3 times for a grill waited 45+ mins. Store is a mess people are rude. Won't be back.

I went to purchase a video at Walmart and it was marked $19.98 and in the back the same video was marked $12.98. The cashier honored the price of $12.98 since it had been marked incorrectly. I knocked off one star because I had to walk all over store to find cashier in that department. Nice cashiers. Helpful and courteous read more

I would rather give a leg away than shop at this store. One night I could not sleep and headed to Wallyworld. What I saw was a store in total filth. Garbage everywhere, parking lot filled with shopping carts and store isles filled with garbage. When I asked to speak to a manager, I was introduced to a sloppy, unshaven man, who could have cared less. Amazing this place is still open. And don't ask about the pharmacy.... The drive thru is a joke. You could sit there for hours. When I mentioned that to the pharmacy staff, they said they knew and said it should be closed.. The last 2 times I picked up prescriptions they did not bother to check my insurance and tried to get full price for the medicine. Then we have the fresh produce!!!!!!!!!! This area has a horrible odor of rotting fruit and vegetables and nothing looked fresh. There is a reason I prefer Meijer over Walmart... read more

I can never understand the strife with Walmart. They are a first rate, discount retailer, and simply do a better job of it than their competitors. I like Meijer, a lot, but Walmart provides a invaluable service, and they do it well. read more

I usually do not shop here because Meijer is across the street. I will occasionally pop in to WM to browse seasonal merchandise but generally I do not do routine shopping here. Usually I walk in there's a greeter that doesn't say anything as people are coming in, they are just standing there. This trip, I stopped in to return a Christmas gift. I was pleasantly surprised by the friendliness of the greeter who noticed I was coming in with an item, asked if I had a return and directed me to the service desk. Then the lady behind the desk was very friendly and chatty and completed my transaction quickly with ease. This place is OK if you need general merchandise and pantry items, and on most items the price is lower compared to other stores, but I really cannot bring myself to buy produce or meat here. The quantity (size of display), quality, and variety does not even compare to Meijer. I came in for my return, browsed the holiday clearance merchandise, then proceeded to head across the street to grocery shop at Meijer. I prefer to support a Michigan-based business. read more

I don't know what the heck was going on on the evening of November 3rd, 2018 it was after 10 p.m. that I was there picking up a few groceries items, when I walked in I noticed the store was a MESS! and I said okay it's late at night maybe they're going to clean this up later. As I was picking up my last items an announcement over the intercom said that the store grocery aisles will be closing soon, I had never heard that before in Wal-Mart so I hurried and went up to the cash registers only 2 cash registers were open and the lines were all the way through the clothing aisles, they didn't even try to open up another register until the customers have been waiting a while. I asked the cashier what was going on and she said that she think they're going to wax the floors tonight she really didn't know, for the cashier not to know why they're closing the grocery aisles was not acceptable to me. At this moment you really appreciate that you have several other stores in Kalamazoo that you can do your late night shopping. read more

I actually can hardly stand shopping at any WalMart, ever. Had to get a cooling towel for a ball tournament, and this was the closest place to where we were. I love that their prices are low for those who can't afford to shop elsewhere, but seeing people in their pajamas and slippers just isn't for me. It's that 'in a pinch' stop only. read more

Of all the places to shop Walmart gull rd. Is the most deplorable. Where is management? Where are the open lanes? Everytime I've been there I see 5 people that work there but only one of them is actually working operating the u scan. All other lanes closed. Traffic backed up. Chaos. It's a free for all and management doesn't even care. I feel sorry for the poor girl who runs u scan. Dealing with ridiculous people and doing her managers job too.definately need a change of management read more

Where was the yodeling kid? I saw a post and he wasn't there. Nothing against Walmart but I'm a little confused.