Rude employees will check your receipt even if you just bought a bottle of water, also have been told I look 12 after paying for alcohol by the same rude receipt checker. read more

Since I can't speak to anyone, I was charged $14.05, for this item that clearly states $10.05. We're not talking about some cents, that's a $4 difference. I got a refund, but how many times does this happen that is just looked over. Walmart stole money, until I caught it. No way around that!! read more

Walmart Supercenter - Grocery Near Me - Reno, Nevada

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This Wal-Mart is a-okay in my book. It's one of the only stores that is open 24/7 in south Reno, which sure came in handy a few weeks ago when I was sick and needed Nyquil at 3 am. The parking lot is more than big enough, and people tend to give pedestrians the right of way and to not drive around like maniacs in it. Their grocery section is fine, as is their chilled alcohol section. They have very little wine here: just chilled whites and basic bubbly. I've called their customer service to check whether an item was in stock before I spent the time driving over, and the employee to whom I spoke was awesome. It was painless to return a large home appliance item that turned out to be not what we wanted. There is a hair salon, a nail salon, and a Burger King in this location. The Burger King has been recently remodeled, and it looks quite clean. read more

Walmart Supercenter - Mask section on fleek - Grocery Near Me - Reno, Nevada

Only 4 checkouts open. Get real. I know walmart can afford to have more checkouts open. This place sucks! read more

Walmart Supercenter - Grocery Near Me - Reno, Nevada

Not the friendliest of stores when it comes to people of color although yes, the store does have different nationalities working there. It seems as though those with no pigmentation are very quick to judge and follow those with melanin around the store like they want you to feel uncomfortable. I show my receipt every time I leave the store one time I was on my earpiece. I was yelled at for not showing my receipt like they wanted me to feel uncomfortable. You should never ever ever yell at somebody. It is not posted anywhere that it's mandatory to show your receipt. I have an extremely high paying job and do not believe in thieving yet judgment does still happen & this Walmart should feel shame because the area is becoming more diverse, and they should get used to melanin read more

The lead of the customer service section is incredibly rude and incompetent. I needed to get a tax exemption card for purchases with the university, and I was told by a very nice lady I couldn't be helped. Why? Because her boss who was the only person able to help was doing something important (as I saw her in the back literally scrolling on her phone) and was going to leave immediately after. Seriously? It would've taken all of two seconds to help but instead she's rather not do her job. You couldn't take a moment to assist me before or after being on your phone? It's literally called customer service. I was then told I couldn't be helped for 3 hours, though I don't have the time to just wait around customer service for 3 hours. I hope I'm not seemingly like too much of a Karen, but gosh this felt so ridiculous. read more

This review is based solely on their baking department which I have always been very happy with and they have a large selection of cakes on hand along with a plethora of delightful desserts and breads. If they don't have the cake you are looking for, they can usually have a cake made for you in a couple of days; that's if they are not too busy. Came here to get a cake for my birthday boy and he specifically wanted an Oreo Icecream cake which they actually had in stock. There were two bakery employees working at the time (11:30am on a Wed) I was there so getting help right away was not an issue and never has been. They were both very friendly and were able to write a little something on the cake while I waited! Although, the store is open 24 hours...the bakery is not. From my past experiences; finding someone anytime after 7:00pm can be difficult. read more

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Listen I know Walmart will always be Walmart but this Walmart really does need to prioritize some clean up of the store, I constantly see opened half drank cans, bottles Starbucks etc all over the store, their dressing rooms got crusted gum and god knows what else all over it and on top of that it has one broken dressing stall with card board and tape to hold it together, and the dressing room area looks like one big storage closet that you throw everything into when you're just trying to clean up fast but don't want to organize, but the real kicker is their grocery section,I shop at many places to for food Walmart being on of them but for the prices they're raising to I would think that maybe they would like to not leave their cleaning utensils lying in areas where food is stocked, packaged or not that's still gross oh and stop letting the annoying cable company salesman post up inside or outside the store last thing I want is to be harassed for cable that most likely is the exact same as what I have read more

This Walmart isn't too bad. It's relatively clean for a Walmart and I find the people who work here to be kind and helpful. I use the Walmart app to help me find products I am shopping for and if the app says it is in stock, I can usually find the product in the aisle indicated on the app. I find this to be a big plus as i have not had that luck at other Walmarts. Considering how difficult operating this Walmart (and all its departments and employees) must be, I think it is a job well done. read more

Idiots stopped my wife, baby, and I at the store because I refused to show my receipt. They call a bunch of people. We had about 6 people surrounding us and they demanded that I show them my receipt. The security guy who thinks he's a tough guy was telling me that legally I have to show him it, that he was going to take it from my car, etc. Eventually they did see it and we just left. Most of them were NOT wearing mask or gloves. Obviously not following CDC guidelines. Also got threatened to be banned from the store. read more

I called ahead because it was close to closing time, the operator informed me they close 5 min before closing. I sent my sons over in a hurry to get asthma medicine I suddenly needed. They arrived just in time but the guy at the door locked it behind people coming out at 10:55 PM and wouldn't let my boys in, even when they explained the situation. He would not let them grab ONE item. They can check the cameras. I am beside myself. Not only do I get to sit awake struggling for air with muscle spasms in my back until they open at 6 AM or go to the ER for a breathing treatment, but why would he lock the door on my kids when they said they were just getting an inhaler for asthma for their mom? There was five minutes left to checkout. He COULD have let them in. They went to two Walgreens stores after that in search of an inhaler, but they'd both closed early. He SHOULD have let them in and THEN locked the door. There weren't hoards of people trying to get in. Just my boys. read more

It's one thing to do your job. It's another to call someone a thieve in Spanish. Big mistake lady. Same for my part. I made a mistake I doubled scanned an item and kept going with my purchase. Apparently that mistake cost me big time. Not only did the lady take stuff out of my hands. But also decided to say I was a thieve in Spanish to her coworker. That's cool. I speak Spanish. Imagine of I didn't. Luckily I was able to speak with manager and told him of what happened. He Apologized on her behalf. And I went on my way. Not cool lady. A simple mistake can happen to anyone. The problem was being called something im clearly not. And that's the reason for this 1 star. It's not about the place being dirty (which has never been). Its about that older lady with her short hair that snatched shit out of my daughter's hands and kept them like I was stealing. read more

If I could give negative stars I definitely would. Tons and tons of false advertisement, the sign noting the price of an item is not accurate at all when you get to the register and this is consistent at each Walmart location...which is illegal btw. The customer service at this particular location is absolutely atrocious. I told the "greeter" that there was an odd/scary man in the parking lot that was creating safety concerns. Her extremely snarky response, "So what do you what me to do about it!" On another occasion we were looking for glow sticks so I asked one of the associates where they might be located. Her response, "I'm sorry no English"....at least her response was not dripping with attitude. All they have is a minimum of registers for self check out and as a result...rrrridiculously long lines. When they do have an actual cashier, which is extremely rare, they don't appear to be trained because checkout is agonizingly slow. Overall, I've been shopping at Walmart much less frequently due to the above noted. I feel like others are doing the same because each time I'm there it looks more and more like a ghost town. Customer service is key when running a successful business, and Walmart treats their customers as well as their employees like trash. Q: And how do I know that they treat their employees like trash? A: The employees behavior towards customers is a reflection of how they themselves are treated. read more

The Walmart on Damonte has been attempting to to over charge! If you don't pay attention, they will over charge. You need to take pictures of discount items or have to deal with the register person! Apparently, if you don't ask, they will over charge. Piss off others in line-as if it's your fault for the disruption? Wish the authorities would inspect all Walmart's and their practices. read more

I wish the Walmart by my house was this great! It's clean, well organized and laid out well. Easy to find help when you need it and they were well stocked with everything I needed. read more

I've tried to call that store many times when my grocery order was delivered but missing items or not delivered at all but it said delivered. No one answers the phone. Call grocery delivery - it says to leave a message but the mail box is full. I finally got a manager today who said he would find out what happened and call me back - that didn't happen. That was the first time I've ever gotten anyone on the phone. Finally called Walmart corporate - they were more than happy to refund me for missing items but won't get refund for 5 to 10 business days? They have my money - I have nothing. I did have the customer service rep put me on hold and try and call the store - didn't answer for her either. Walmart corporate big dudes need to audit their stores and pay attention to how their stores are being run instead of how much money they make. I'm writing this review because this has happened to me way too many times in the last year. read more

This Walmart has always had everything I need in stock. The customer service I received from Cheryl was great.

I really like this store. I once bought some bird seed and the register was down for repairs. A supervisor in Garden Lawns area had a pocket scanner. She scanned the bird seed. She was able to take my debit card in her portable scanner. She had the ability to send me a text or email receipt to my phone like SQUARE vendors do from their smartphones... We both were in a hurry so I declined both to save time. She had a walkie talkie on so she spoke into her earpiece/ microphone to the door guard to let me out the Garden exit with my paid birdseed. It was a quick and efficient work around to a broken point of sale terminal. I like the Walmart smartphone app too. I search in the parking lot for the aisle location & price of products I need before I go in the store. read more

Walmart Supercenter - Walmart smartphone app showing the product I wanted, its sale price, and aisle location in this store location. - Grocery Near Me - Reno, Nevada

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Picked up my online curbside grocery order. One of the items, bagels, was moldy and over a month expired! Don't they check their food?!!! read more

Walmart Supercenter - MOLD! - Grocery Near Me - Reno, Nevada

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It is a super center and has the essentials that i usually need , no complaints

Walmart needs to do something about the morning Asian lady who works at the door she seems to target me every morning all day she works near the dunking donuts wears a mask I'm a spark shopper and I don't get cart check but even with my exit pass she wants to go thru my customers bags even with pass I watch other non colored drivers shop with no issues I'm going to file a corporate complaint and this needs to stop I've never been asked by any other stores to see my bags I done this now for a year read more

Well I guess I spoke too soon. Now the bathrooms are cleaner, but the service is worse! Went shopping with the hubby today. I decided to go get some formula, and hubby went looking for some socks. I asked an employee if they could open the formula case for me, she said she had to find someone with the keys. I stood there for 10 minutes, yes I timed her nobody came. I went over to see what my hubby was doing. He was still waiting for somebody with keys. This place is a joke! The baby section is a mess, stepping over boxes, I guess we will start shopping somewhere else. Oh please tell your employees to shower, they look and smell awful. read more

This review is based solely on the sporting goods dept. I know NOTHING (nothing) about fishing. I just recently purchased my first fishing pole and funny story - it didn't even come with fishing line. Well, after learning that buying the pole, buying beer and imagining fish jumping out of the water and into my cooler wasn't enough I headed to Walmart with a list. I didn't even understand the list my friend gave me - fish speak is a language all to itself - but I was bound and determined to get geared up. I needed the following (written exactly as my list was): 8 lb fishing line fishing leader - 5 lb - thin spool fishing hooks - assortment - smaller in size bobber - small - 2 total - 1/4" - 1/2" in size license - Nevada - add on trout stamp My friend also joked with me when they ask if I want the trout stamp I am to respond with an emphatic "f*** yes!" I stumbled through the aisle throwing random stuff into my cart that in my mind met my descriptions - no idea if these were even close to correct. I decided to call it good and headed to the counter for my license. Someone was called over to assist me. He was polite and made small talk with me while he got the license process started. When he asked if I wanted the trout stamp I responded "f*** yes" as instructed. The employee laughed really hard and asked me if I really wanted to fish for trout. I said "Nope. I was just told that's what I had to say." He asked me why and I explained my lack of all understanding of fishing and I was on my first shopping trip for stuff to go with my new fishing pole (which shock of all shocks didn't come all assembled with line and blah blah insert fishing equipment terms here). He had another laugh (at my newbie expense) and said to show him my list. I showed it to him and he said I did great! Then he gave me some advice as he has been fishing for years. Also told me the wisdom of always purchasing the Trout stamp as it can be a $1000 fee if you catch one (even on accident while fishing for others) without the Trout stamp. I'm no law breaker I say so sign me up for the extra $10 fee. All in all I was in and out in less than 20 minutes, had a great chuckle and genuinely enjoyed my shopping trip until the employee commented on my San Jose Sharks shirt and said he was a Pittsburgh fan! haha. read more

Denizens hi. Although I bought a pair of prescription inserts for my safety glasses with KC Z87+ rating for 60$ with a 5$ discount from my employer (Panasonic Energy North America) awhile ago (12-18 months) with a one-week lead-time, a recent (e.g., 1 week ago) policy at the Vision Center changed to prevent the same affordable, convenient purchase today. Firstly, the discount is not recognized. Secondly, a corporate policy prevents workers from selling a "dress lens" in safety glasses. In some safety glasses, only the lens protects the wearer's eye from an impact, so the lens thickness must be 3 millimeters. The insert in my safety glasses will not fit a 3 millimeter lens; I need a "dress lens", but Walmart Vision corporate policy prevents the sale. (sigh) The workers at Walmart Vision referred me to Eyemart Express who will make the insert for 135$ (124.90$+10.33$ (tax)) for the same Single Vision, polycorbonate lens with Scratch Protection with a 1-2 hour lead-time. The increase is 245%, but I want the low price not fast lead time. I do NOT fault either the Optometrist or the workers at the Walmart Vision Center, but I drove from Fernley for this specific purchase and my disappointment motivates me to write this negative, factual review. read more

Walmart Supercenter - KleenGuart Nemesis with RX inserts safety glasses - Grocery Near Me - Reno, Nevada

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2 different staff members told me to never trust the website that they NEVER have what they say they have in stock. Went to buy 70" tv that said you could pick up today and they said they didn't have it. They didn't go look in the back either. FALSE advertisement!! And horrible customer service!! On my way to TARGET!! Where they actually read more

Walmart Supercenter - Grocery Near Me - Reno, Nevada

Cant find anyone for customer service at all. What little workers were around couldn't assist and wouldn't go find anyone to assist. Definitely do not recommend, literally go to any other grocery store. If I could give a -1 I probably would read more

Went there to change oil and check on fluids. They finish after 30min. I drove my car less than 30 minutees after it and my steering wheel lock down. One of the parts broke down immediately after and it was burnet, causing overheating on my car. I went to other walmart (barely driving the same car) they told me the guys probably never touch that part. This is impossible that my car broke down the same day as someone touch it. This is idiotism. Now i need to pay for the part at mechanic who knows how much, i cannot go to work or anything until i get it done. Nonsence. I want that Walmart pays for all expences because i didn't do this! SHAME ON YOU WALMART AND HIS EMPLOYEES AT THIS LOCATION! -0 stars! read more

This is 10th time this year it happened to me and did today I walked up to the liquor department and you need a clerk with a key to give you your liquor you are buying i asked employee if she had a key she stated no key and told me that employee is on break to wait untill employee is back and walked away every time it happened to me who ever is managing this store needs to step up and man tje stations that customers are frequently there saw 3 different people walk away today because of no key thing $13 dollar liquore is locked up but $50 jack Daniels is not go figure I had to drive 5 miles different direction to get what I need read more

Ill preface this review with a statement that would probably resonate with other reviewers based all of the one and two star reviews that are here before mine: I dread going in to WalMart. Good News, Peeps! Now you don't have to! WalMart now has an amazing *free* grocery pickup and it is LIFE CHANGING. (That is assuming that you have little munchkins that try to escape into the abyss that is the toy section EVERY SINGLE TIME we make the trip, crying and taunting me with the tale of a horrible mother..........If you don't have any of these said money wasters begging you non stop for candy or an overpriced LOL doll, have time to kill and love to people watch, actually going in to Wal Mart might be ok) Here is how it works: You can either dust off your old PC and head over to WalMart.com or grab that handy iphone to dowload the app....Ive tried both and it is easy-peasy! There is no charge for the service, just a $35.00 minimum. With a few searches for specific items and a few generic searches, I was able to find everything on my grocery list within just minutes. After I was done shopping I was prompted to pay securely online with my credit card and reserve a time the following morning for pick up. Once you have arrived, you just call the number on the bright orange signs to let them know you have arrived. YOU DON'T EVEN HAVE TO GET OUT OF YOUR CAR!!! The e-cart cashier will let you know if any substitutions were made so that you can accept or decline (often times replacing with two substitutions for my inconvenience) They then have you sign the digital receipt, pop your trunk (or lift your hatch!) load the groceries, and send you off with a smile! I have now used this service a few times, and every time- it is FANTASTIC! Over the last few weeks, the service at the Damonte Ranch store has added a whole numbered parking lot off to the side specifically for grocery pick up, which makes their normally crowded parking lots a non-issue. The money, time and mental anguish this new service savesme is priceless......I may never go into a store again......well, at least not with my children :) read more

Well, it's Walmart so you can't expect much from them. I went in to get all of my fluids topped off, sounds easy enough right? Wrong, they did not top off the coolant or the windshield wiper fluid. Also they asked if I wanted my windshield wiper blades replaced, and I said yes because I really did. You guessed it, they forgot to do that too. The dumbass behind the counter seemed like a nice guy, just a little on the slow side, he also had an Attitude like he knows how to do his job and I shouldn't worry. I felt bad for him and his shitty life so I excepted his shitty work and went about my day. read more

This used to be a good store, but over the last couple of months, it has gone really downhill. Every time that I go in there are large sections of shelves that just aren't getting stocked (it looks like a Florida store right after a hurricane) and everything looks disheveled. Doing an online order for store pick up isn't any better of an experience. Did that earlier this week and waited, by their own admission, over 25 minutes to be able to pick up my order. I don't know what is going on with this store, but they really need to fix it. Right now, I would say that your best bet is to just go to Winco for groceries, go to Walgreens for OTC medicine, Smiths for prescriptions, and frankly, I'd say go to Goodwill before this Walmart for general merchandise. read more

It is unusual to receive special attention from a Walmart employee only because they are always working. Today at our local store not only did one store clerk but TWO need to be recognized for their customer service. John (young handsome guy) was working in the bottled drink area and when I approached and asked if he would put 4 40 packs of water in my cart he immediately smiled and said "of course!"......wow, no, I'll call somebody or give me a minute. He just went right to it. I am disabled and it takes me forever to load 2 cases but 4?? So that made me so happy. THEN, when I was checking out I asked a nice older lady if I could have help unloading my purchase into my car she sent over an Angel named Alexandra who pushed my card and unloaded it quickly with a big smile. I even have proof that someone came to my car with a pic but for her privacy I didn't want to include her face cause I don't want creepy guys bothering her. Anyways this is the 1st time that a super Walmart gets 5 big ole 5 stars from me. As a past long time Nordstrom employee I love to see people who take pride in their jobs. I really hope Walmart is paying these kids enough, cause sometimes their customers are a handful. Thanks for making my visit GREAT! read more

Walmart Supercenter - My car being loaded with several heavy cases of water by a smiling Alexandra. - Grocery Near Me - Reno, Nevada

If I could do 0 I would. I come everyday at 7:30pm and have to stand in a long for 20 minutes because I'm using cash. So lazy to keep only one register open. read more

The last few times I have been here this store has been out of stock of dry cat food and litter. Only 2 different brands on the shelf were left. My cats don't like either one. And only non scoopable cat litter was available. I'm guessing because of no help the shelves are left bare. Unlike the Walmart on 2nd Street or on Kietzke, this store is usually out of stock of a lot of things. The deli is a joke. They hardly have any hot foods available and only once in awhile there is provolone cheese available. Must be from lack of help. read more

I was checking out in the self checkout, scanning items, scan some hard cider, waited for the attendant to come to check my ID with my ID already out, as I've done 1000 times across many different grocery stores. She checks it, confirms my age on the machine, and I thank her and continue scanning. But then my little brother runs up with a pack of playing cards, and asks if I will buy them for him. Sure, why not. While I go to scan the cards, the attendant says "Oh you can't buy this", and removes the cider from the machine. I ask why not, and she tells me that Walmart cannot sell alcohol to anyone with a minor. What? I've never heard of that before. So I guess anyone with kids needs to find a baby sitter before visiting Walmart with cider on their grocery list. I've not heard of this policy at Giant, Harris Teeter, Safeway, Costco, or even the Commissary on US bases, but apparently, Walmart has it. I told her that, and she said it's just policy. So go someone else if you have a minor with you. read more

This is for the tire department. Came in for 4 tires to be mounted and balanced. The guy behind the counter was very friendly and had a funny attitude. He told me it would take about an hour, maybe a lil more. I decided to go shopping rather than sit around. I took my time and came back in about an hour and a half with my cart full of groceries. They hadn't even begun on my car. So 2 hours later now and they're only about half way done. Hopefully the food I bought wont go bad. To top it off, one of the mechanics totally ignored an older lady that was right behind him as they were exiting and she nearly got knocked over by the door closing. Fucking ass hat! read more

I ordered a vacuum cleaner online last week. Fine. They said it would be in on Saturday. Nothing.... It's now Wednesday I get online and say hey where's my stuff. Very nice online people say we'll send a message to the store. Cool. Go to store on Wednesday check in at the tower. Nothing wait an hour go to the back of the store nobody there press the call button several people stop, look at me like I have three heads grunt and walk away.... Now Thursday nothing. Seriously how can Amazon ship stuff from across the country and have it less screwed up than this? I know it seems silly to water time on a Wal Mart review but seriously who is running this place? read more

9/12 UPDATE: ever since the remodel it has been stocked much better!!! Seems to have more staff! Love the added self check out lanes but beware sometimes they don't even have a register open for alcohol or tobacco at night (but I'm sure you could ask). Seems easier to find the things I need once you learn the new layout. The new carts are also great! (Orange handled ones) wish they still had the fine jewelry counter for body jewelry and sterling silver earrings. Haven't made any phone calls since my last review so I can't speak on that. I say the remodeled helped them out a lot. Adding two stars. Worst Walmart I have ever been to in my life. Never have anything in stock, had someone "order" me something and it never showed up, had a manager "order" me the same thing since it still wasn't in stock, also never showed up. (2-3 month process) Just constantly out of stock of basic items, so I just stopped going even though this place is less than 10 minutes away from my house. Terrible customer service, the phone will ring for over three minutes literally with no one answering. Tried calling the auto center to get a quote on 4 new tires with the same results. Asked an associate where my friend and I could find an item (ice) and she gestured off into the distance and said "over there". But we ended up finding it on our own... anyways this place is awful. Came to expect a lot more from Walmart I guess, but I can always shop somewhere else. So frustrating. read more

Went to return items was told that they couldn't take returns from other Walmart's. Customer Service Sharon was really sorry. How long has this been going on "Oh about two months." Was the response. Asked if it is posted anywhere about this return policy. No. That I would need to go to website. Really? How many people go to websites first to check out return policy for a store, if you been returning to different Walmart's forever? She asked if I wanted to talk to store manager at first I said no then I said that I would. So after awhile the manager, Alexis, came out of the office and proceed to tell me that they don't take any returns from other stores and I would have to go back to where I got it. I asked where that was posted . She told me on their website and she has a print out stating that. She asked if I would like to see it so I said yes. She pulls out a clipboard and points to highlighted area as proof. Find I tried to ask her why not posted or have the people at the door scanning items tell you return policy as a courtesy. Alexis would not let me get a word in so I put my hand up to ask her to stop talking over me. She said because of that she was done talking to me. And proceed to leave. Went back and took pictures of return policy. Two different clerks working there. Asked them when return policy for not accepting returns was started one said 1 1/2 months. The others says no since October of last year. So if you have a return don't bother with a receipt if from an other store. Or just don't bother going to this Walmart for an thing. read more

Walmart Supercenter - This their policy. - Grocery Near Me - Reno, Nevada

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The worse experience ever, employee calls me a liar about a price that was wrong when I stated this I'd bullshit she told me I had to leave for causing when she just got done causing, I was stripped of my first amendment "freedom of speach".. I'm tired of walmart prices being wrong everytime I go there too, Something needs to be done about this, I'm gonna contact dome lawyers... read more