This by far the worst Walmart I have ever been to and it's my local Walmart. I have NEVER seen a happy employees and when you can finally find someone to ask a simple question it ALWAYS seems like you are bothering them and they hate their life. The return department is the worst!! Horrible attitude while talking amongst themselves about other employees and customers, loud enough for everyone to hear. I don't think they ever clean it either and the produce is the worst by far. It's a task just to find a decent shopping cart and the belts you're supposed to put your items on are ALWAYS dirty and wet. Stay away. read more

Crowded and really rude drivers in the parking lot makes this location especially dicey. Inside it's moderately well organized (when compared with the stores in Highland and Perris). Don't be shocked if they're out of what you're looking for, but the overall selection is surprisingly good. Pro: those warm snacks they put out can be especially yummy, the pulled pork sandwich is a current favorite. When available. Con: No TAP mode for your card at the self-checkput. For me that potentially opens skulldugury for enterprising thieves. Another big con is the lack of employee response to summons for assistance at locked displays (baby formula, booze, pain relief, deodorant, etc). I found their selection cat foods to be good and more consistently stocked than Target, for similar prices. Target, however, is far less chaotic inside. read more

Walmart Supercenter - Department Stores Near Me - Riverside, California

Haven't been here in years. Open late. Stopped to get some fabric and staff were very helpful. Press the call button for assistance in the department for fabric cutting. A wide range of fabrics available. First time shopping in this section I was glad I found what I needed. Large parking lot with two intersections to enter. Very convenient when the traffic is heavy around here. Mc Donald's in same parking lot. read more

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4 regular check stands open out of 18! That's not including self checkout! It was 7:30 at night, come on Walmart put more people on the registers because there was 20 people in line for self check out. read more

Customer service is very rude and staff is not helpful with helping items. They will let you get Walmart app and look there if they sell items. They refuse to help or provide any help. They are undergoing renovations. So items are very limited. read more

The worst store I have ever shopped. Curbside pick up with their false deliveries, saying you picked up stuff when you sit there for awhile. Spoke to manager Lisa, then it happens again and spoke to a guy claiming to be a manager who said what is he supposed to do about it. Seriously, metrics is all it's about. Try to talk to customer service , they don't care. Try to reach a store manager , that's never going to happen. Will never ever shop this store again. Customer service has went down tremendously. read more

The Walmart Super.center is allways fun to shop at, and there's allways a Bargain to find., so I love going there. And, And, that store allways has just about anything you want including the kitchen sink!!! There has never been a time that I can remember that they didn't have what I needed. And the people who work there are ALLWAYS there to help if you need it and if you can't find it, they know right where it's at. I STRONGLY RECAMEND Walmart super center!!! Love it!! Oh and prices are the lowest you will find, I can honestly say I guarantee that,,,, well im on my way to,,,,can you guess,? To Walmart !! Have a great time, no better place then Walmart to shop AND have a great time shopping!!! read more

We stopped by the Walmart Supercenter in Riverside on a Saturday afternoon. It was busy (as expected), but honestly not nearly as bad as I thought it would be. The store is huge -- I had forgotten just how big it is! We went for groceries and found some good deals. Picked up quality salmon and a family-size Caesar salad -- both were fresh and well-priced. Prices on food overall are solid. On the downside, I was looking for foot powder and couldn't find anyone who knew what aisle it was in. After asking a couple of times, I gave up. For a store this size, better guidance would really help. Overall, it's a good place to shop for variety and value, but be prepared to walk a lot. Sneakers recommended, and if you can, try going on a weekday when it's less crowded. read more

I had a very uncomfortable experience at the self-checkout area because of an employee named Kristine. A family in front of me had a small child (around 3 years old) who the family later revealed to be autistic. Like many toddlers, the child briefly reached out and touched her. Instead of responding calmly or simply setting a polite boundary, Kristine reacted with visible irritation and told them she "doesn't like being touched" in a harsh tone that immediately made the family look embarrassed and proceeded to argue with who i assume to be the child's mother and grandmother in front of said and child and who i assume to be the child's older sibling. Of course everyone has personal boundaries. That's completely understandable. However, the way this was handled showed very little patience, empathy, or basic customer service skills--especially toward a small child. Working in a busy Walmart self-checkout means interacting with families and young kids all day. Situations like that require professionalism, not attitude. If interacting with customers--especially families with children--is this frustrating, customer-facing roles might not be the best fit. On a positive note, shoutout to the team lead (I didn't catch her name) who was a smaller woman with her hair in a slicked-back bun. She stepped in and handled the situation calmly and professionally, which made a big difference. Also, huge thank you to Theresa, who helped us even though she was off the clock. She was kind, patient, and stepped in to assist when things clearly weren't being handled efficiently. Employees like Theresa are the reason people keep coming back. Hopefully management takes note of the difference between employees who actually help customers and those who seem irritated that customers exist in the first place. read more

Horrible service came in for a fishing license, I was told by the worker they don't have it this late and it's closed. When I brought up calling the best Walmart over in Corona he said we can help you but I'd be 20min. Horrible service, I did it to myself coming to this Walmart. Heading to the one on McKinley would be worth the drive. This Walmart should take notes and learn from the one in Corona. read more

Always lines. The customer service is horrible. Ask them a question and they don't understand. read more

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I bought an Apple Airtag online that comes with 5 offers from Apple which would be Music, Apple TV+, Arcade and other Apple subscription stuff for 4 months. I picked it up last Jan. 28, 2024 and up to this day I haven't received any code from Walmart. I did chat with CS and Danielle was the CS representative that chatted with me and her response was to call Apple about it. My purchase states it "comes with" not "I have to call Apple", so I guess Walmart really doesn't care. I had bought similar items from Best Buy and I did receive the free stuff from Apple for 4 mos thru email immediately after my online purchased from them. Walmart = -5 Stars BestBuy = 10 Stars read more

Walmart Supercenter - Online Order for pickup. - Department Stores Near Me - Riverside, California

The cashier stations or their belt where they roll your items on our very dirty. They are soil so bad. I didn't want to put my items on the belt. read more

I had an incredibly terrible experience with an older hispanic lady named Simone working today just a few minutes ago. She was so incredibly unprofessional and rude. She was complaining about me and her job to another customer in front of me and when I asked for help complained that she should be on her lunch break. I am so incredibly disappointed at the staff help here not to mention i had to wait 10+ minutes to get assisted. Will not be shopping here again. read more

I kindly asked Kimberly in the cosmetic department to open something in cosmetics and she was really rude and slamming the door after unlocking it for an item. Someone needs to train her to speak to people and to not respond rudely. read more

I have ordered online, on two different occasions whether items where unavailable or cancelled, my money for the difference was not refunded, I called and they blamed it on the bank, and yet my refund was never refunded, I will never order online or shop at Walmart again read more

As an investor in this company, I'm appalled at the way this location is being operated. The customer service is AWFUL, their carts for injured/disabled rarely work, we're 45 mins into opening now and this set of door is still not open. Manager is no where to be found. The worst Walmart location I've been to. read more

Walmart Supercenter - Door still closed 45 mins past opening - Department Stores Near Me - Riverside, California

I've been standing in line for more than 15 minutes. Cashier needs to speed it up rather than visiting.

I ordered panties size 3xxx. I paid $36 . I returned to receive $18 This was not my mistake. I want the.money.that I paid BACK, all of it! read more

I have shopped at Walmart for over 30 years. The food was fresh. Until last week. Usually the food bins are full with fresh food. But last week, I saw Avocados at the bottom of the bin, that were rotten. I took one I thought was fresh and I got baby arugula I thought was fresh. But the Avocado and baby arugula wasn't fresh read more

If it weren't for being ignored by the manager of the store, I came in. I asked one of the cashiers a question about where I would pick up my online order. She was trying to assist me, but Rosie the manager called her, took her away from me as I'm talking with her as a customer, she still pulled her away. Then the question came of finding someone to help me get my order And there was difficulty so I wanted to ask Rosie, who is right across from me at the cashiers a question about having someone find my order, especially since I'm standing here with a walker, everyone in the store, including the customers and the cashiers heard me calling her, but this woman pretended Rosie pretended not to hear me and quickly went on her way, so I just wanna give you an example of the employees working at this store and that's why there's a one rat. read more

THIS PLACE IS HORRIBLE !!! i went in yesterday 4/21/25 around 7:00 to buy a new tv and the man who helped me was very nice and kind he is very informational and told us a lot about the pros of getting the Walmart warranty he knew a lot the problem wasn't him but but unfortunately he forgot to give us the receipt no biggie...... but once we got to the door and realized the receipt wasn't in the Walmart warranty pamphlet he gave us we explained to the guy at the door that the guy who helped us forgot to give us the receipt but he didn't listen he just started to accuse us of trying to walk out and get loud and wide eye making a seen say you can't afford it if you don't have the recipe I told him look I'll just go get the recipe and I told my boyfriend stay here with the T.v I'll go get it when I went over there the guy who helped me wasn't there but the girl who tried to help was nice she said someone In customer service would reprint a receipt for me but when I walked back upfront the lady that was supposed to help me was already confrontational she was trying to treat us like we like sold it or something I tried to explain to her that the guy forgot to give us the receipt and she laughed then my boyfriend was upset so he got attitude back with her because they're treating us like we're thieves and trying to interrogate us of why the guy forgot to give us the receipt while trying to look up our receipt to give to us I said look I don't know what happened the guy I was talking about the Walmart warranty on the TV and gave us a pamphlet if we were interested in it so we could read it and I told her I thought he put the receipt the pamphlet she found the receipt and said that dosnt make sense you didn't get the warranty I said he gave it to us to read if we where ever interested she hand me the receipt in a rude manner and as I walked away she came at us saying this is the warranty to the tv pointing at our tv I said let's get out of here the guy at the door was watching all this next to his stupid chair and seen her give us the receipt still wanted to see our receipt he yelled at us pointing, we honestly just walked out I was only in there for no more then 30mins I live a cross the street from this store And THIS IS WAY I NEVER GO HERE I'll take my time to GO TO THE CORONA LOCATION there very nice and kind and Actually have good customer Service read more

I scanned one item but for whatever reason the machine charged it twice and I didn't even notice but this is hideous because this is not the first time it happens. Fix your machines!!! read more

Bought a cooler a last friday at a self check out and I selected a text only receipt . Old mexican woman said she didn't take returns if they're not paper receipts my sister tried telling her I got it through text then she rudely got cut off, which i didn't take very well. I thought that was weird so I decided to do the return through the app. Got the bar code for the return & it told me to show the employee. She looked annoyed then smiled & said "Oh now i definitely can't help you, next." Since my little sister was here I had to be nice & apologize "for any miscommunication." which stroked her ego enough to continue the return. Turns out she didn't need the paper receipt. I worked as a manager in retail before so I know that type of attitude you receive from some customers but that's no excuse to treat all customers like your enemy. read more

Walmart Supercenter - Return Reciept - Department Stores Near Me - Riverside, California

I try to avoid this location even though it is the one closest to my house. There are many creepy people loitering in the parking lot and no security to do anything about it. One time, I noticed a homeless-looking man sitting in front of the store as I went in. When I later came out with my purchases, he was still there but got up and started following me out into the parking lot. I was parked pretty far out and didn't feel comfortable, so I kind of veered around acting like I forgot where I was parked to make sure that he really was following me. The man circled around, watching me, and trying to anticipate where I was going. I finally saw a Walmart employee in the parking lot and asked if he could call security. The employee said that he didn't think there was any security on premises that day. Luckily, he was kind enough to offer to walk me to my car. He told me that this has been an ongoing problem with a lot of loiterers and beggars and complaints from shoppers that were accosted. I've never experienced this at the Corona or Moreno Valley store, so now I often go to those locations just to feel safer. read more

I COME HERE ALL THE TIME AN I WILL NOT RETURN!! I always bring my own bags and the clerks never question me or ask me to bag my own stuff. This time JENNY the clerk was so rude to me an told me I had to bag my own stuff and I let her know I have always brought my own bags an have never bagged my own stuff she then went on to refuse bagging my stuff and told me I better do it! I let her know I was not doing especially after how rude she was, I am the customer!! Going back and forth she then starts to bag my stuff and I spend over $130.00! She started throwing my stuff in my bags aggressively and my chips where smashed at the bottom an so was my bread! She carried an attitude and threw my receipt at me ! Gilbert the manager called me I'm sure to ask the situation and I have been on hold for over 30 min, no one in the store seems to know a Gilbert even tho when I called couple hours earlier they let me know the hours he would be in !! Once again I will not be shopping here again and I suggest Jenny takes a customer service lesson on how to treat customers especially working for a high demand store! I don't normally care about this type of stuff but I was treated so poor that I had to speak up and hope Jenny doesn't treat any other customers like this again ! read more

Even though most of the items we needed were locked up, the staff member who waited on us was wonderful and nice. The store looked clean and well put together. read more

Terrible customer service workers have no awareness to customers. Will just walk by you at counter not say anything to offer to help also no signs at customer service stating hours are different from Walmart store hours just overall being dismissed. read more

After filling up a basket full of items I needed, I went to the self-service check out. The first one I went to didn't work. The girl working there said it was only for spark, I have no idea what that is. She wanted me to another machine. It would not scam. I went to a third one and it was closed. A guy working there pointed me back in the direction that I came and said you have to use that one. Of course, that was the one that didn't work in the first place. I gave up. The lines at the cashier stations. So Walmart has a basket full of groceries, etc., they can put themselves back on the shelves. Thank God for target! read more

They have the worst customer service that we have encountered. So many employees walking around doing nothing and get bothered when we ask for help. The store is so unorganized. I check the app for products that I want to buy that says it's in stock then I go to the store and it's out of stock. Also, someone needs to update the app. Please check the food and produce that you buy. Also, be cautious of your surroundings when shopping because there are employees who love to profile customer and people who are up to no good. read more

Walmart Supercenter - An insect on the corn. They shouldn't be selling corn with insects and that are bad. - Department Stores Near Me - Riverside, California

TERRIBLE ,do not come here do not waste your time if you want basic service,management needs to work with there employees they have horrible customer service all of them,I heard an employee say I'll help them when I feel like it. read more

I attempted to call to speak to manager, or anyone in fact & the phone lines just keep ringing. The older Hispanic lady running the self check out needs to work on her customer service skills . read more

This location has really declined. Customer service is very poor, the store is in shambles, and the shelves are poorly stocked. It's also disheartening to hear the employees taking amongst themselves about how bad the company is. Very sad read more

There were two super rude employees. I was looking in the shirts on the tables. Some shirts said three dollars on them that were marked clearance and others didn't the employee I asked about it said she's not the one that prices prices them and put them on the table then she walked away and said this isn't Macy's. I scanned all of the shirts with my phone on the Walmart app and they had the correct price three dollars marked down for clearance all of them said that so then I went to the register to pay with the T-shirts. I had grabbed the employee at the register said this is five dollars and I said no. I scanned it on the app and it said it was three dollars, then he said that is only for online purchase. But when you scan on the app, it tells you in-store prices. The employees said if he marked down the price he would get fired. He was very grumpy and rude so I said I do not want the T-shirts and just grabbed the other two things I was purchasing very rude experience I would definitely not come back. The lady that was stocking stuff. Her name was Rosalia i'm not sure what the gentleman's name was in the beauty supply area, Walmart employee you can check the receipt for the employee number. read more

Walmart Supercenter - My receipt, Walmart manager look at this receipt - Department Stores Near Me - Riverside, California

First time placing an online pick order with this store and they missed half my grocery order and I've been trying to call for the past hour and no answer !!! read more

A lot of complainers putting the bad mouth on my local Wally. What, you don't like huge selections and reasonable mostly low prices? You shouldn't worry, the "dirty" people you fear don't have projectile leprosy. For me, -1* for not having an auto and tire service. Otherwise we come here for Pharmacy, sometimes groceries, and for this and that when the big fancy stores are not an option. I earned my money and I want to keep more of it. read more

It's a walmart if you got to go then don't bitch. The service here was fine. I got helped right away. They seemed to be in stock as any other walmart I have been to. The value is in what you are willing to pay for any item. So once again if you have to bitch then don't buy it. Overall, not a bad shopping experience. read more

Unbelievably incompetent, lazy, and dismissive staff at the entertainment section. Don't know how to manage lines and work with a total disregard to a sense of urgency or friendly customer service. No one is forcing them to work there. read more

If I could give negative stars I would. .Absolute worst experiwnce of my life. This store should be closed and the manager fired. Literally 50 people waiting in line at closing, and no one is helping customers. Cashiers literally taking over 20 minutes PER CUSTOMER and closing down registers when they see mor epeople waiting instead of opening more to take care of customers. Absolute embarrassment . Managers should all be fired or atleast retrained. Some customers get restless and were picking fights!!! Walmart needs to shut this place down and retrain or fire the staff before their reputation is completely destroyed. Manager and team need to be retrained and go to a slower store if they cant handle a rush. Otherwise, learn how to be a cashier. Learn how to handle customers respectfully. Learn to move quickly, and if you are suddenly slammed, for goodness sake open more registers so you can go home too! read more

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Hot n humid. Never enough cashiers. Usually only 2 reg cashiersand self check ou. Long lines. Rude employees. Things continually out of stock. read more