I had a Kuerig single coffee maker and the pod blew up - I took it back to exchange it - manager was not nice and told me I needed a receipt and box for an exchange !!! I called corp - the customer service person told me no box needed but must have a receipt . I have returned things before with no receipt ! The coffee maker is not even 5 months old ! I asked when there was a change in policy - he hesitated and said it was not a change in policy just an update !! Really ? I will not buy another appliance from there again - because I don't have enough storage to keep all receipts and boxes ! read more

Whatever you do, don't get your oil change done here. They are idiots and have no clue! They didn't have enough oil to put in my car as it was already parked in the garage and said "oh well we can charge you extra for the smaller bottles since we don't have the bigger bottle in stock" really? WTH ... any other day I would've just taken it somewhere else, but then the manager said "if you go get the oil down the street at AutoZone, I won't charge you for your oil change" well you shouldn't I was there for two hours never again!!!! read more

First time to this location. Moved to the area and this Walmart was recommended to me. I usually go to Target. I know this is a Walmart store, and I don't know why but I figured since on the edge of the Woodlands it would have been a lot nicer but them realized it is the edge of Tomball. lol So, no real difference than any other newer Walmart. It was Jan 1st New Year's Day and not to busy. But found everything I needed and well stocked. Will return next time I need a Walmart. read more

Not really late night, I stopped here at about 9pm on Sunday to pick up a few things from the grocery side. The store was in good shape and the associates were working hard to restock. I found the few items I wanted were in stock and there was no line at the self-checkout to pay. Only two other registers were staffed with associates and they each had a short queue. Self-checkout it was and it worked fine. [Review 17377 overall - 394 in Texas - 895 of 2022.] read more

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So tired of Walmart closing before the Advertised time of 11pm. Don't care who you are 11pmmeans 11pm. Not 10:57 , not 10:54! False advertising is against the law! Maybe one day the Attorney Generals office will start filing charges against Walmart and other stores that close before advertised times and are price gouging just because they can! Just because employees with zero supervision or Integrity decide tonight they want to go home early! If I can buy something within a 3 minute window then I should be able to enter the store and do that since that is the promise you make to your customers. Locking the doors and leaving employees you can see and ignore you anyway or simply dont look at you because they too know its wrong and they have a manager they cannot stand up to because their opinion will just be ignored. Your not only lieing to the public but your forcing good people to do the same because you put people in charge with zero integrity! And its not just Walmart. Wake up Attorney General and do your job and represent paying customers being lied to and overcharged for items that are impossible to cost as much as they do. I had a convenience store with no prices marked on anything try to charge me $8 for 1 single Gator Aid. I mean seriously! May e aome people dont pay attention (and you are to blame as well) buy those of us that like to know what we are spending before we reach the checkout stand so we know we are able to pay find it very important to see the price before the register and not have to worry we are bei g ripped off every day and every purchase because our government calls this (raising economic prices) Bull crap. It's price gouging and no one seems to care! Mechanics charging $200/hr for labor! Really! All of read more

One of the worst experiences I've had in a long time. Today I visited the Auto Care Center after having replaced, and bought 4 new tires here back in November. To start, as you pull in the staff is low energy, not friendly, and clueless. They don't seem to know what to do. The Autocare Manager, Laketta is rude and inpatient even with her owns workers. Don't you dare to ask a questions or try to reason with her. She would explode at you. If you need your car fixed, go somewhere. This place treats its customers terribly!!!! Management should do something about it. read more

Walmart Supercenter - Counter - Department Stores Near Me - Tomball, Texas

I am just disappointed with Walmart so often. A lot of their "clearance items" are sometimes less than a dollar difference. They wouldn't even price match their own product!! They seriously wanted me to order it online, wait a few hours and then come back and pick it up. I ordered through Amazon, and it was even cheaper than walmarts online price. It was nearly IMPOSSIBLE to get in contact with someone! It seems they have their phone service set up to where you just can't get through to speak to someone. The automation was telling me for a solid 3 minutes "I'm sorry, I don't understand" before I hung up and tried again. Over 30 minutes to get to an actual person. And it still wasn't the right person. Everyone at Walmart really seems to hate their job except the lovely older gentleman that greets at the door! He has been there awhile and is always such a joy! There are so many other negative experiences with the company. I would rather support any other company that treats their employees and customers respectably over Walmart. They are my last resort! They only get extra stars for that guy I mentioned who greets people! read more

This Walmart deserves a zero rating. Worst Walmart I have ever had to shop at. Placed an online delivery order early in the morning, I am talking before 9am to be delivered by 11AM. Waiting for my order 10:30AM delayed. Call the store speak with the Online Pickup Department manager and I am told that my order is there but they do not have a delivery driver because of the cold so it may be a little longer. I wait until 2pm nothing. I call the store and the phone rings for 23mins no answer. I call back waiting another 10 mins for customer service no answer. My wife calls in and I call in as well at the same time to see if anyone picks up. 30 mins of waiting someone answers my wife's call. My wife asks for the manager and is told they do not have one. WHAT!!!! How can you not have a manager. My wife asks again and the person on the phone tells my wife to hush like she is a child really????? WTF. I know if it was face to face the Walmart employee would not have disrespected my wife that way. My wife asks for her name and she hangs up. I decided to just go down to the Walmart in person and talk to the manager. Now here we are almost 9 hours later. No delivery, no idea what's even going on. I get to the store which is 20 mins out of my way. Talk with the store manager and I am told they do not know who answered the phone. So nothing they can do about it. I talk to the OPD manager and they go to get my order. 30 mins later the OPD manager comes back out and says that they haven't even started to pick the order yet. Even though I called at 10:30AM and asked if my order was ready and I was told it was. 6 1/2 hours later it hadn't even been picked. The OPD manager tells me that they will go pick it, it will just be about 45 mins for the 4 items. No sorry, no acceptance of responsibility nothing just pushed off like they could careless if I shop at Walmart or not. This Walmart allows its employees to talk however they want to customers because no one is accountable not even the Store Manager. read more

Today I was at Walmart a young lady by the name of Vanessa help me the customer service that she gave me was great. She was very humble she was kind she was polite. She was very professional. She helped me with everything I needed to be helped with thank you Vanessa for all your great work.Shellie when I left Walmart, I went to Walmart gas station. I was helped by a young gentleman named David. He was very professional. He was kind. He was humble and he he helped me with everything I needed. Thank you David for the great customer service.. read more

So let's face it, Walmart gets a bad rap for its insanely long lines, poorly dressed patrons, and attitude filled employees. This Walmart however, is amazing! It's new to the Creekside Community and from the outside structure to the inside decor and set up, it has definitely set itself apart from all of your "Typical" Walmart's. When you enter, they have a station where you can pick up a scanner that attaches to your cart. You go around shopping and scanning your items, all the while being able to view your total on your screen. Once you're done shopping, you go to the scan and go express line, press finish and scan the screen. Your total is brought up and then allows you to pay and bag your items if you choose. I was in and out in less than 20 minutes. This Walmart is absolutely beautiful! There is a Chobani cafe, that serves bagels, coffee, sandwiches and more. If you're not a fan of this chain supermarket you should definitely give this location a try. It's sure to change your mind. read more

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I gave up on Walmart ages ago, until I came here. This is brand new Walmart which opened up on February 15, 2017 and my first visit came the Monday after- February 20th, and it was the BEST Walmart experience I have ever had! The facility is HUGE and it's clean! Clean clean clean. The Walmart on Kuykendhal and 2920 is disgusting (main reason why I stopped going to Walmart) but this one- complete opposite. Every thing is nicely organized and there's so much more space. Staff- Can these guys always be my Walmart Team?! LOVED them! Staff at the other location, once again, is just plain rude. The staff at this location was extremely friendly and assisted me at check out. Also, every single staff member had a smile on his/her face and they all said "Good morning". One new feature at this Walmart is this new way of shopping and checking out. I believe it's called "Grab & Go" or "Scan & Go" something along those lines. It's this scanner that you carry with you and you scan the items has you go. When it comes time for check out, you just simply need to pay. No more waiting in line. At this location, they have also designated an entire area to those shopping online and just have to pick up their orders. Even though this is a HUGE store, they do lack a few brands compared to the other location, which is a downfall. This is something they NEED to change. Need to. read more

Walmart Supercenter - Just from the outside look you can tell it's going to be a different Walmart experience. - Department Stores Near Me - Tomball, Texas

The nicest Walmart I've ever been in hands down. Doesn't have as large of a selection as some others but I'll sacrifice that for cleanliness and courtesy. Staff has always been willing to go above and beyond to help me find what I'm looking for. I'm thrilled to live less than 10 minutes away from the best prices in town on nearly everything and their curbside service has been such a godsend. Always fast and efficient service with a smile and very few errors. Excellent separate area for grocery pickup that makes it all a breeze. Couldn't be happier with this location! read more

DO NOT waste your time with the poor customer service at this location. They DO NOT understand the price match policy that is printed on their wall AND on WALMART.COM. They also don't understand that if you buy online for store pickup it means you're in the please don't waste my time busy. So why for the third time after pickup have they tried to pawn off used, returned or open box merchandise as NEW!?!? Bought a Stanley wet dry vac for pickup since I didn't want my sick child out in rainy weather. Get home open the box and it's filthy, used and likely missing he filter!!! This location is garbage! Absolutely a waste of time for the third possibly fourth instance of what amounts to fraud. Selling used items as NEW!!! read more

Service at this is very important to all employees the store is always clean and fully stocked. This I was on a handicapped shopping cart and the battery died. A store employee heard the battery beeping and said pushed me to the shopping carts. Pulled out a fully charged vehicle and reloaded my shopping goods into the charged up handicapped cart. I was so pleased since II have mobility issues. Then while I was shopping he went thru store to see if I needed assistance. read more

Walmart oh Walmart how I dislike thee on a Sunday shopping spree. I try my best not to stop in on Sunday and even Saturday to pick up anything I may need especially if something can absolutely wait. Best time to shop is during the early morn when you can actually pass through an aisle and have room to move. While I never purchase meat there, I do like the prices on produce and frozen items and canned goods are of good variety. Paper goods and laundry/cleaning supplies are also good on variety and prices. Other than that, it's usually a quick trip in and out. read more

Martha was super nice!! I went to walmart super late to get things for my granma and she help me a lot finding things and she was super nice with me and my mom. Thank you for your help! read more

I now will never ever shop at Walmart again. Come here if you want to be treated like trash and have some doors locked behind you. I regret shopping here but will not make the mistake again. The only benefit before was a small amount of convenience. read more

I came in for some sundries and got a lunch from the deli to go. For the money, it's solid value - I paid $4.47 for six competently fried chicken wings and a couple of vegetable sides. Were they perfect? No. Were they pretty good, better than many like it? Yes. The wings were crispy and salty, even though they were in a steam table. The vegetables were also pretty salty (I had corn and green beans), may have been there a bit long, but ate just fine. The service was polite--we negotiated our communication issues through masks just fine. The staff there are generally patient in this very trying time, and I appreciate their being there. read more

Ran in the new wall mart down street ! To get some yellow corn !!! Random but big store got everything you need ! Cheap too hahah !!!

Purchased a couple of Kinetic Sand toys for Easter gifts for my kids. This was a pick up order on April 18. I did not check the bag after signing for the order since the box said Kinetic. But come late Saturday evening when I was preparing for the Easter bunny's arrival. I noticed they were KINETIC ROCKS & NOT SAND. So those toys couldn't be placed out. Who ever pulled this order is incompetent! YOU CAN'T READ! Yet again, I went against my gut instinct and shopped at WALMART. Doing the return was a joke as well. The old guy in the front who checks the returns. His scanner didn't work and so he told me to go to the service desk. No one was at the service desk and I mean NOBODY. Finally, this woman comes up busy w/someone else's problem, but no acknowledgement from her. Another cashier shows up but he tends to another customer that was behind me for a return. WTF?! The first cashier finally asked me what I needed. SERVICE w/o the wait would be nice! TARGET will be the go to store for me. IDC it's across the train tracks! read more

Walmart Supercenter - What I ordered! - Department Stores Near Me - Tomball, Texas

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This rating is not based on customer satisfaction or how employees treat customers poorly. It's merely based on how mother or even parent friendly it is. As someone with two young boys, I have to grocery shop alone. So I love how Walmart has a "Mother's Room" where I can change my baby's diaper and let my 4 year old take a small break. However, that was at all the other Walmart's I've been to. So I was really disappointed when I tried going to This location's mother's room and it was locked. What I was more confused and truly bothered about was how when I coincidentally found an employee a few steps away, I ask him if the Mother's Room was not available at all or if it was just locked. And he replied by saying, "Yeah it's Staff Member's only." Mind you, he was nice. But that still doesn't explain why employees have been occupying a room that was clearly designed to customers who are parents with young ones to tend to. I don't think I'll be coming to this Walmart again because of this. Everything else about this place was adequate and resourceful like any other Walmart. Just for me, the Mother's room is my make or break. read more

FALSE ADVERTISING and ACCUSATORY EMPLOYEES. DONT BUY YOUR VACUUMS HERE. We visit often, but last night ventured to buy a new vacuum since our other one died. Got a cheap-o since we spent $300+ on the last one and it didn't last long. While we where there, we saw an awesome rollback price on a Crosswave! Too good to pass up, so we brought it to the front. We get up there, and it scanned for way more than the price advertised. My Husband went back with the employee and showed them the tag under the ACTUAL DISPLAY THAT WALMART PUT TOGETHER AND HAS DISPLAYED STILL... and wouldn't honor the Price. It's the exact vacuum. Literally the vacuum they took out of the same box we brought to the front, put it together, and put a giant tag below it. They then accused my Husband of switching the tags, accused him of lying, and were very rude and condescending to him. We bought the Crosswave anyway, because it was still on rollback, but NONE of their vacuums are displayed at the right price. So buyer beware. I've attached a picture. The purple Crosswave in the photo on the right is NOT $199. Instead it is $249! Insane. False Advertising, and extremely rude accusatory Employees. We looked through the mess of the Vacuum aisle to find that EXACT one that's displayed and they still wouldn't honor it. If your employees can't stock correctly, or even your Dept Manager can't manage their inventory and displays correctly (which is kinda a big deal) maybe you should find a new one. They expect customers to instead of looking at the displays... go through the tag to find the barcode, check the barcode on EVERY SINGLE BOX... and find the right vacuum. Bogus. And check your cameras before you start accusing your loyal paying customers. read more

Walmart Supercenter - Crosswave false advertising - Department Stores Near Me - Tomball, Texas

A manager rammed a pallet into my daughter's ankles. There was PLENTY of room and he could've waited until we were done or even went around us. He was very rude when we confronted him and he ran off and hid. I regret not looking at his name tag. I was so furious and my daughter was crying in pain. This is far from over. read more

5 star rating for sure! At first i was skeptical about bringing MY DOG !! in but then i pondered and wondered what to do then i just came to the conclusion, what the hay i said to myself so being the brave young courageous man that i am that also is very caring, honest, and magnanimous. I decided to ask if i could bring MY DOG !! inside and whats outlandish is they he said yes!! Can you believe it! So thats why this walmart deserves a 5/5 rating. Keep it up walmart . (Ps my dog was shitting all over the store sooo ) read more

Walmart Supercenter - So happy ! - Department Stores Near Me - Tomball, Texas

It's incredible how this company is still in business what the quality of staff that is employed. The premium wireless group is completely clueless, they have no solutions to any of the problems that have come up. Don't buy a phone at wal mart go directly to the carrier with more competent employees. read more

It's just a Walmart. A nice Walmart, but it's still just a regular Walmart, and not anything more. Not that I have any complaints. They have this thing where they advertise it as skipping check out lines, but you basically carry this scanning gun around with you as you go and scan stuff yourself. Then you take it to a regular self check out thing, and pay for the stuff listed on your gun. It's basically just the same but you scan it before you put it in your basket, not when you're leaving. There were rumors that they were doing away with cashiers but there's plenty there. They also have a pick-up, drive thru, though. That's pretty neat, I guess. It saves you the time of parking, going and finding everything, etc. I don't think I'd use it regularly though, personally. Maybe once or twice in a while, if I feel lazy. The staff, actually very inviting and friendly. The greeter didn't stand in one spot and say Welcome to Walmart with a blank expression, but rather greeted me at the door, and offered to show me how everything worked there. He quickly, but very efficiently explained how to use the Scan-and-Go thing they offered and was very nice/sociable. I would shop here, on a regular basis, if I lived any closer. read more

Really happy with the service center at the Walmart location. I was in and out of there with a new battery in 30 minutes. (My battery was under the left wheel well, so the tire had to be taken off to change the battery.) Sharon, Nate and their team had great customer service and were fast!! read more

This Walmart is a complete disgrace! When they first opened corporate was around every associate wanted to help customers. However now try finding one employee who will assist you....today's experience standing at the fabric counter for nearly 30 minutes pushing the "assistance button" with NO ONE to ever actually show up to help! All while I stood there and witnessed two young Walmart Associated making out in the aisle across from the fabric section!!! Another two standing near the toy section just chit chatting it up! I would love to have been able to say after speaking with management I was assisted however that was not the case! This place is an absolute joke!! No matter how convenient it is to my home I will be forced to no longer shop at this location until someone can run it with some dignity! read more

This is not a Wal-Mart; it's the future of retail. Amazing center, fresh, CLEAN, and with friendly customer service. The technology is something not seen before. From the lot attendances picking up carts via remote control, to walking around and pricing your own items. Each isle has their own dedicated Touchscreen TV and attendant who is friendly and welcoming. I drive an extra 4 miles to go to this specific location. I only hope they are able to maintain such high standards. read more

Hard to reach anyone in the family Salon! No direct number, not listed as one of the options to choose, associates can't connect you directly. I gave up. read more

Love Wal-Mart. Low prices high quality! whether on-line or in store, Wal-Mart rocks!!

Clean, well stocked and friendly employees. I have never had any issues at this location. Love all the new technology that they offer like the scanners. read more

This walmart is very unique. By that i mean they have little to no cashiers. instead you walk in and you have a choice of scanning as you go or just scanning everything at the front. my scab on the go unit did not work so when i got to the front it took a lot longer than it needed to be for me to check out. read more

I've given this Walmart several tries, but just like pretty much every other one, after about a month it goes south. Uncaring, unhelpful, unfriendly employees, none of whom seem to know anything about what you need nor do they know who can help you. The produce section is now a disgrace. Fruit flies everywhere because nobody cares about cleaning up anything rotten. Uneducated employees in the lawn and garden department. Plus they removed their hand held scanners. Now I have to check out myself because there are never enough cashiers. So I tried the grocery pick up. Three times. Each time was a disappointment. I'm talking broken eggs, destroyed and open boxes. Ridiculous. Plus they substitute items when I specifically requested them not to. The final straw for me was getting home with my items, finding 7 of the 12 eggs broken and they substituted a 2lb bag of flour for a 5 lb bag of flour. But it was the same price, not the same size! So I lost out on 3lbs of flour. These people are ignorant and the management aren't any smarter. They simply DO NOT CARE. Walmart's are THE WORST. I hope they go out of business, I've hoped that for a long time. Shop amazon or a small business store. God knows I am. read more

I love Wal-Mart. Lowest prices for just about anything and have never had an issue if I need to return or exchange anything. Now with the free curbside pick up, it's even easier; I just order groceries online, pay and pick up. No shopping, no lines. So many new services available too; a couple weeks ago I noticed my tire was flat, so I went to buy a replacement and an oil change. Went grocery shopping while they were working on my car. Had everything done (new tire, oil change, groceries) in about an hour! Amazing! read more

This review is for the Salon inside Walmart. My girlfriend referred me to Esteban who had cut her hair a few days prior to me going in and I could tell he did a very good job. I've been to multiple places for a men's cut including Cutthroat barbers on Washington ave and others. Esteban did the best job out of all the more expensive places I've been and was very quick/professional. A few weeks later my girlfriend went back for a cut and color with highlights, he knocked it out of the park and everyone has been commenting on how great it looks and I definitely agree. I'll be continuing to go to the Walmart Salon to see Esteban as long as he's there! read more

Great Wal-Mart store overall. Pharmacy needs work. She does not order enough meds to fill regular monthly prescriptions. Have had to go to another store 4 months in past 12. Promises to order more so it's not an issue but fails on her promise. Probably will move back to Walgreens for consistency. read more

I go her 100 times a day, the door guys is weird and always talks about the stuff I buy, man leave me alone, but other than that its good

We drive 10 minutes further than our closest wal mart just to go to this one! The scan and go is amazing and such a huge time saver! Everything is clean and organized unlike regular Walmart stores. Even the staff here seem to enjoy working here and are well dressed with their pants pulled up! read more

I don't like Wal-Mart in general but this one is fun a fresh. Scan and Go is a blast here. Check it out! Scan stuff as you shop.