Terrible customer service with site-to-store. The first time I ordered something, it took them 40 minutes to find. The second time, I ordered 2 of an item and received one. They would not refund the other. Also, in both cases, managers and employees were arguing, in front of customers, about whose responsibilty some crisis or another was. This store has been open for a month and already shows all the problems endemic to WalMart. What a joke. read more

This Walmart has the convenience of a six station self serve check out that usually makes it easy to get in and out quickly. However, if the self serve is closed there generally is going to be a wait to get checked out. Should be noted that this is a basic Walmart store not a Super Center. read more

I have called like 5x let the phone ringing for 15 min and no answer ? For a massive huge business like this what is going on Walmart ?

I can't believe that Walmart won't stock the 24 can case of Sams soda in their store. When I asked an assistant manger what the problem was, he stated it was dictated to them by Corporate. When I contacted corporate they said it was the stores discretion. I could never get to the bottom of the issue nor would anyone at Walmart help me. You can't even order it online and pickup at the store either! Wow, a company who doesn't care to sell its own products. read more

The folks at this Walmart location on Victoria Ave at the pharmacy were incredibly helpful to our family I recommend them highly read more

I frequently go to this store. I was just there last week and oddly no one greeted me for the first time ever. I was able to find my selections very quickly and there was no waiting at the self check out. The lady who was helping me at the checkout was friendly and helpful. I will always shop at Walmart mart. read more

the workers here are really nice, always greeting me with a smile. It's a smaller store but i like the customer service here. and it's peaceful. read more

I have no idea why this particular Walmart can't be courteous enough to help me over the phone when I call to check on an order. I was placed on hold numerous times and whoever's in charge of the pick up section needs to answer the god damn phone. read more

One cool thing about Walmart is their app. It's never wrong. I search there first before going to the actual store since prices can be different at times. I don't know if someone is forgetting to update the prices but.... I bought a video game for my kids Xbox and online it was $10 cheaper than at the store. So I bought it online and then picked up :) easy ad 1-2-3! read more

This is "The Best" Walmart I have ever, ever, ever been to! It is clean. Quite. Peaceful. Welcoming. Friendly. It is far from being ghetto and being an ugly place to shop. They have so many products to choose from and are in stock with everything. It's comfortable. Easygoing. I have never been to a Walmart with such quality and attention to detail for their customers. This is my new place to shop at Walmart. This Walmart should be the prime example of what this company should be like. This Walmart sets the standard. read more

Walmart - Grocery Near Me - Ventura, California

Since my prior review, the Walmart home delivery service has really turned things around. They are still frequently out of commonly ordered items, but the delivery service has greatly improved. Now when you order something on 2 day delivery it actually arrives on time more often than not and they even deliver some items in one day. I'm becoming very pleased with their home delivery service. read more

The service has started going down hill fast in 2018, online orders are taking longer and longer. 9 days for some items I ordered yet they say the items are on stock. read more

This Walmart is disrespectful to Veterans. Especially the door greeters. The management is just as rude. They pick and chose you they want to provide friendly service to. To those they dont,9 they just treat you like they dont want you shopping there or say things at the door like "you again or watch out for this one" Hey Corpporate Walmart, why are you allowing store mgt and staff to treat a Veteran this way. I've been a Walmart customer for a long time. Shame on Walmart and this branch management for their disrespectful treatment of Veterans. read more

I like this Walmart.. it's small but it's clean and the service is very friendly. I will be back when we're in the area . Thank you.

Went to the Walmart on Victoria this morning at 7:30 am on my way to work to return something I bought on-line to be told I would have to come back after 8:00 when customer service opened. A store full of employees and no one able to help. That's the level of customer service people have come to expect from this retailer. read more

This Walmart is amazing I was expecting it to be super crowded on Saturday and it wasn't. I was able to find what I needed and got in and out. read more

Standing in a short line at returns not busy and very slow , if one person is really slow bring over another one.

I stood in line forever to get into the store. Went across the street to Ralphs and there was not line. My husband and I compared our Walmart ticket last week to Ralphs this week. Walmart $209 for our normal weekly shopping. Ralphs this week $218 so for $9-$10 more I wont be standing in a line. read more

Don't waste your time - drive to Oxnard. This store is really no different than a neighborhood market. Small selection, crammed aisles, poor service exceptional for the guards at the door. read more

I dug this place it was really clean I dunno what other reviewers were talking about but they mostly spoke of the food area which I didn't go to. Anyway this store had a big selection and really stocked (again something I'm not used to with Walmart lol) I got what i needed (super cheap) found really good deals. Got shirts $3-$1. A pro-glide razor on clearance for $5 instead of $10something. Heard this place opened in Jan. My only hang up was that they didn't have alcohol which was on my list of why i went there and that one of my cheap shirts was almost impossible to purchase because of no tags and upc hard to read. But the girls were awesome and helpful :) read more

Walmart - Merica - Grocery Near Me - Ventura, California

This Walmart is great. Pretty small so the huge crowds don't go and big enough for you to get everything you need at once! Also great place to shop online and pick up in store! read more

Why do online order pick up when it takes longer to pick up than to grab your items and checkout. Makes absolutely no sense. Doesn't help that the employees don't know what they're doing also read more

Very poorly lit parking lot at night and poorly stocked shelves in many departments for the past two months. C'mon, Walmart, your suppliers and distribution channels just aren't keeping up with current demand. I thought you had retail down to a science. What I am seeing, though, is Amazon kicking your big fat behind. Your entire art supply and fabric selection has been completely decimated. Your sewing machines are all gone. Your clothing selection leaves a lot to be desired. Right now, you're almost no better than the K-Mart that used to be at this location. read more

Make sure it's a product you actually carry before accusing someone of stealing it in their stroller. Prices aren't worth it.

my complaint is about a product that was stocked(inside a glass case) by a Walmart employee incorrectly under a $6.98 price. I asked an employee to open the case for the product and also wanted to see if the price was correct. He pulled out his phone and checked it. It was $19.96. He said since there was more than 3 there they would have to give it to me for the $6.98 price. So since he said he was going to tell the cashier I didn't feel I needed proof of a picture . So I continued shopping and made my way to the register he said he would leave it at. The cashier came up and I asked if my item was here. He rung it up and I saw that he didn't override the price. I asked if the man that bought it up said anything about the price. He left the register to go check and came back with a manager. I told her what happened and why the product should be sold at the price that was on the shelf. she totally dismissed what I said and said she couldn't give it to me for that price. which is totally against California law. I will be filing a complain to consumer affairs. I left the store and did not purchase anything. read more

I'm not surprised it has bad reviews!! They have horrible customer service. They don't honor the prices they have in their website. It was supposed to be a quick stop to get a charger I needed for my husband's computer. He had seen it for $19.97 online. It was in stock at the Walmart in Ventura. I went got it and when I went to self checkout it said it was $29.97. I told the cashier that was there the price was wrong. She told me that in order to get the matching price I need it to add it to my cart online then she will be able to do it. So I did!!! Which to me that's ridiculous because she's looking at it with her own eyes that is the same item but different price. The cashier took her phone out and did exactly what I did!! Added to her shopping cart and it came up to $19.97. She then went ahead and scanned the item with her phone. When she did that it came up different price and different watts. She scanned 3!!!!!!!! TIMES!!! She went on asking other cashiers. At this point I was upset because I was in a hurry!! My husband need it the charger. I was there for almost 30 min. Going to different people and waiting!!!! The guy from electronics eventually showed up. He couldn't honor the price because the item wouldn't come up on his phone!!! At this point I was sooo ANGRY!!!!! If I would have gone to target or Best Buy they would have honor the price because of the differences on price in their websites or because of the wrong pricing in the store. Not this store!!! Not WALMART!!! This is why I don't like shopping at Walmart at all!!! Yes, their prices can be cheaper but their quality is cheap too. I will rather go else where, where I know I will get better Quality and good customers services. Never again will I give Walmart my money for shitty ass customer service. read more

Today it was difficult. MO machine not working properly, rude floor employees. Normal everyone is very helpful and happy to see you. NOT TODAY read more

STUPID AF!!!! I have to wait in line like a club to return something?!? I'm literally walking in, getting my money back and walking out. You guys are lucky I was in a hurry or I would've told the idiots at the front something. You guys need to change this!!! To stand in a long ass line of people waiting to shop when I just need to return something is ridiculous read more

Man, it's always nice to go into a brand new store. There are employees everywhere. They are tripping over themselves trying to help you. I know this will not last long but for now, this great service and extremely clean store gets a 5 star rating!! read more

I've come across some bad Walmarts in my life but this one gets the distinct pleasure of being the worst in California. This place fought me tooth and nail to avoid a return on an Equate brand product, which Walmart guarantees since it is their brand. After about an hour they finally did it, but the manager was rude and unapologetic. Vowed never to return and have not done so. read more

Stopped by electronics to check on a Roku device. Oh no..old lady in electronics asking questions! Danger!Alert, Alert! Miguel was busy but he quickly finished helping his customers and answered all my questions, smiling patiently, showed me how it works, how to install it. Took my payment and I left happily. I didn't know Ventura, Ca. could get good reception with an antenna, even with small "rabbit ears" antennas and believe it or not, they cost $1.00 at the 99 cent store! I know that because I cut the cable months back saving myself $100.00 mo. With the little 1.00 rabbit ears antenna I get many great channels with perfect reception. FREE TV! After adding the Roku device, I have access to movies, sports, everything I used to pay for. Miguel was great and deserves this little pat on the back. Thanks Miguel! Noe K. read more

Came in at 9 to pick up an online delivery, person here stated they closed at 9. Showed them my email that states pickup till 10pm!!! The person helping me took 30 min to TRY to find it! He came back and stated he couldn't find it and needs the keys to open it. Someone else came over with him and she went to get it and said it wasn't there. THEN a whole group came and explained my item was recalled!!! After waiting 45 minutes!!!!! Richard the assistant manager just came and said if i wanted a refund??? Really??? Ima need to talk to Sylvia the manager he said or Walmart.com... Realllllyyyu??????!!!!???? read more

I bought a PS4 video game. When I opened it at home, there was no disc! I immediately called the store to make sure I could bring it in and exchange it. The phone rang over 15 times before someone answered. I explained my situation and waited on hold for 5 minutes before the customer service representative returned to tell me the manager said it wasn't the store's fault and I would have to contact the manufacturer since the package was unopened when they sold it. I looked up the return policy after I got off the phone and found: *Pre-recorded movies, music, and computer/video game software and circuit cartridges must be returned within 90 days in the original and unopened packaging with a receipt to receive a refund or exchange. If the above-referenced items are defective, they can be returned within 90 days with a receipt and the original packaging. Defective units may be exchanged for another unit of the same title. The manager did not honor the store policy. It's not complicated for a store to return the product to the manufacturer as defected. Now I'm going through Walmart corporate customer service to try and resolve this where I already have to wait for the store manager to contact me anywhere from 1-3 business days. This should have been fixed by a quick trip to the store for an exchange. read more

I love this store! It has everything I need, except fresh meat but I don't mind shopping else where for fresh meat. When I was leaving the store I ran into a Walmart hater. It's a 3 way stop to get out at the light and this man was behind me yelling at drivers cause he had to stop to get out at the light he's cussing and screaming every since Walmart came its traffic. Ugh last time I recalled traffic is a part of life and if the hater didn't want to sit and wait his turn he should have went to the three other exits in the shopping center. At least we can get low prices and price match ca-ching!! :-) read more

Be sure to come here if you want to buy a video game and sit and wait and be ignored while a guy just keeps yelling for someone else to help you while they never show. read more

It's a clean Walmart for now at least. I'm sure glad they opened this location because the oxnard location is wack ! So far so good, -1 star for being a Walmart. read more

I bought a beach cruiser here and it is the best cruiser I've ever owned! It is the 26" sixthreezero Around The Block Seven Speed Men's Beach Cruiser in matte black. It's gorgeous! I love it and it's a really good looking bike! read more

The store is kept pretty well lately. The parking lot is still pretty crazy. The intersection in the lot before getting to Victoria can be dangerous as well as the turning on Victoria itself. The products at Walmart are all pretty good. I really love their Star Wars shirts. They are only $7.50 and are awesome. The online orders do get things wrong though. They got one of the shirts completely wrong but their online customer service in conjunction with the stores got it taken care of in a matter of minutes. Most impressive. read more

Never shop at this particular Waltmart. The store's inventory is non existent when it comes to hair and beauty products. Neddless to say that employees in here are obnoxiously rude specially "Antonia" she likes to check all your bags while you are still trying to scan your items at the self check out line. Yelpers please be aware of this Waltmart store read more

Its too bad a Walmart cant shake their bad rep. This particular one is close to my work, I've been here about a handful of times since its opened and can say I've never had a GREAT experience. Never get asked by anyone if i need help and the times i do need help with something, no one is ever around. I recently went in around 10:30 am to the photo department. needed to transfer my photos from an old cell phone to a CD. My receipt said it would be ready in 1 hour. so i went to work and took a break at around 6:30pm thinking it would be a quick pick up. When i get there the guy looked like he was having a hard time locating my order, mainly was because it wasn't done and said he was going to barely start it and i would have to wait another 30-45 mins. Didn't offer an apology or anything, still managed to have an "i hate my job" attitude so i just took off. When i tried calling in to maybe try and speak to someone, ANYONE who would care about my unpleasant experience, the phone got "disconnected" BOTH times. Never again.. Sticking to Costco for my photo needs. read more