Fast response on service request to diagnose and repair newly purchased Bosch 800 dishwasher...TY!read more

I had a great experience from start to finish with Rick at Accurate Appliance. He was friendly,…read morehonest and knowledgeable. He told me what information I would need when calling Dacor for a warranty part replacement. This saved me tons of time. He completed the replacement quickly and gave me expert advice about my Dacor range. On top of his professionalism he's a nice guy! Six stars.

These kind folks were extremely helpful to me sometime ago replacing a heating element on an OLD…read morewhirlpool dryer! ROCKSTARS! They had what I needed in stock. Go figure. They are not going to get rich nor build a business on folks like me ... a DIY'er who can turn a wrench, but would rather not. Not only did they help me with that, but they took the time to help me identify schematics and part numbers for a circuit board I needed to replace on another appliance. That they took the time and used their resources to help me where I had otherwise been unsuccessful meant a great deal. In this disposable age, businesses such as this need our support. Buy here with confidence.

Went to get some parts at 11am on a Wednesday. And the store was closed?? No signs posted.read more

I had a great experience at this shop. The owner was very nice, helpful, and quick to take care of…read morethe issue with my vacuum base. I came in just needing a couple screws installed, and he handled it right away and was very sweet about helping me out. I really appreciate the fast service and kindness. Highly recommend this place!

fast & considerate Truly amazing service…read moremy vacuum looks brand new Would like to try highly recommend

Best place to repair lawn machines Ns apparatus…read more Weedeesterrs lawnmowers etc. Affordable $130/hr for labor

Wish I had know about this place years ago! I will be purchasing new tools and equipment from this…read moreshop. They have great prices compared to other local stores. I've been bringing in broken equipment and it's working out great for me! They're going to fix all my broken stuff, lawnmower next. Nice people working, they know their stuff. I am grateful this business is IN business.

I was billed $1,200 for what should have been a straightforward lift repair that required only one…read morecylinder to be rebuilt. The invoice included 7 hours of labor--3.5 hours for disassembly, 3.5 hours for reassembly, and additional time billed for a technician to drive to San Leandro to pick up a $52 repair kit. That drive alone was charged at $450, despite the fact that the part could have been ordered online and delivered the same day. The facts don't align with the charges: * My shop's security cameras clearly show the technician spent only about 1.5 hours total removing and reinstalling the cylinder. * I was never asked in advance to approve extended drive time or related costs. When I raised these issues, the company's response was extremely unprofessional--they became confrontational and resorted to cursing instead of addressing the concerns constructively. In any professional service, customers should be able to expect transparency, fair billing practices, and accountability. Charging clients for unnecessary labor or inefficiencies--without consent--is unacceptable. Unfortunately, my experience with this company did not reflect those values. Based on my experience, I cannot recommend their services to others seeking honesty and professionalism.

Walker's has repaired several hydraulic cylinders for us over the years. Every repair has worked…read morewell. They have worked hard to satisfy the customer. The shop is an "old school" industrial shop, not a shiny retail establishment. I call ahead of time to set up an appointment to drop off equipment.

Jean has been helping me with appliance repair for about 10 years now. I wish I knew of him…read moresooner. He is fantastic- honest, knowledgeable, reliable, responsive, reasonable fees, and explains things well. He will advise if the appliance is fixable, or if it makes more sense to buy a replacement (if the part is no longer available or other reason). Some of the things he has fixed or diagnosed include: - Oven wasn't heating well: replaced the broiler element - Dishwasher issues: a) had a small leak: diagnosed and changed the lower spray arm (leak stopped) b) not working: found glass or a physical object/debris stuck, and removed/cleared it c) error code: cleaned out debris, and found drain hose behind was overly bent/collapsed, and reinstalled it properly - Washer not washing well: advised the part needed was no longer in stock/available, and to replace it. (It was already pretty old) - Dryer: knob broke, repaired/reattached it so it works/looks like new - Refrigerator: a) not cooling well or having ice maker issues... a fix about once a year over a few years/different parts were not working (He advised me not to keep repairing due to that particular brand/model having issues, and we eventually replaced it. I probably should have done it sooner, but he kept us going until then.) b) install a replacement refrigerator drawer, or a new filter cap , or reinstall water filter and condenser c) LG compressor failed/stopped cooling (Jean didn't work on that particular brand/model.) We paid someone else to replace the compressor (still under warranty). But it failed again a number of years later. Jean advised that that particular compressor had a known issue, so we bought a new refrigerator that didn't have that issue. Gas cooktop: reinstalled new burner base, later new cooktop. Highly recommend!

Our over-range microwave stopped recognizing the door being closed, wouldn't start and the light…read morestayed on. As we looked into a possible replacement we realized it would be like $1k with labor and a big headache, and we also suddenly realized how often we use the damn thing. Jean was able to come out the same day and give us an estimate. But he was able to fix it right there in about 10 minutes. So grateful! He's a charming guy and his help made our day. Thanks Jean!

May be good with vacuums but not sewing machines. I took my Singer machine in for service for…read moreinconsistent stitching. It took longer than quoted to get it back. When it finally picked it up I had the same problem and returned the machine with an example of the stitching. He called and said it was threaded wrong (even though I didn't touch the threading after removing their sample piece). Left it again with the same result. Again was told it was threaded wrong even though I checked the threading before removing their sample zig zag sample piece. Again, the same botched stitching. I left my machine at a shop in Vallejo for repair. He refused to refund my original $99 charge. An expensive lesson for me.

Parts and labor were covered under manufacturing warranty, labor took only a couple of days, kept…read moreme up to date with everything

Ferrer's IS amazing! We were having a problem with our…read morerefrigerator water dispenser dripping. Ferrer's (Luis) examined refrigerator, ordered part and installed! Timely, professional, tidy and knowledgeable. Will use again in the future...not TOO soon I hope!

We needed a new washing machine and instead of getting only a new washing machine we got the dryer…read moreas well. It was purchased from Ferrer's Appliances located in Concord. We bought them in November of 2025. Luis came out and installed the washer and dryer and took the old washer and dryer. We had a 2 month warranty. Everything was doing well until we moved out of the townhouse. The movers removed the washer and dryer from where it was located and the mess all on the wall and floor area was awful! The lint wasn't blowing outside through the trap but building up on the walls, hose that led outside and the floor. I took pictures of the area because I knew the property management will be charging me to clean up the area. I called Ferrer's Appliances and spoke to Luis and explained the situation. He told me there was nothing they could do and they were not going to pay for the charge I received based on their installation. I've attached a picture of the area! I'd highly recommend not using Ferrer's Appliances. We could have had a major fire because of the installation! I will be sending this to the Better Business Bureau as well! I hate that I even have to give them 1 star to post this review!!