*** Cash only ***…read more This is a mom-and-pop water store and also one of the few water shops where someone in the store actually automatically helps you fill your water jugs (some other water stores are more do-it-yourself). One of the employees used hand sanitizer each time he refilled a new jug and wiped the jug dry before handing it over to customers (there's a tip jar and I would highly recommend giving him a little tip). [Parking]: Parking was easy and free. [Price]: Alkaline water = $1.25 per gallon and reverse osmosis water = $0.40 per gallon. Just for comparison purposes, a water store in the South Bay sells alkaline water = $2 per gallon. [Conclusion]: Honestly I was quite surprised by how popular this water shop is as I have never seen so many customers constantly coming in and out of a water shop - talk about high turnover. I don't live close enough to come here on a weekly basis, but if I lived in this area then this would be my go-to water store.

We always come here to get water. They offer great service but it is cash only. Really nice and…read moreclean facility.

Great experience hiring MCS for a new water softener installation…read more I live in Yorba Linda and had been given the name of a company that was an authorized installer of Puronics systems in the area. That company came out, didn't provide any literature and verbally explained what they offered and quoted some ridiculously high prices. Then I was driving home one day and saw a service truck for MCS in my neighborhood that had graphics on it that said they installed Puronics systems. I spoke to that technician and he came over to look at my existing worn out system. He had literature explaining all their offerings and quoted prices that were much lower than the other authorized installer had offered. He gave me the quote on a Friday and three days later on Monday, they finished the installation in about 3 hours. The completed installation looked very professional. In setting up and testing the system, the installer (Jun) fine tuned the settings for the hardness of the incoming city water, the number of people in the household, the system regeneration timing (# of days), etc. while continuing to check the outgoing Puronics water for the correct softness (with a chemical test) after each adjustment. He then explained to me the functions and operation of the control panel. In summary, I'm very satisfied with MCS Water Technology for their pricing, installation and quality of technicians. My lesson learned is to check if there are other authorized installers in neighboring areas for an item you're shopping for. In my case, I found a gem of a company in MCS that was just a few miles away in Rowland Heights.

We had to MCS to install the saltwater tank system and filter under the sink…read more The technician was very professional and did a excellent job This is the second time we had MCS installed the saltwater system. It's very reliable. I highly recommend others who want to install a saltwater system should go to MCS

Thank you Steven for the great friendly service and knowledgeable! He arrived quickly and…read moreaccommodating our time.

Nice salesman. Decided not to get it due to lack of BBB rating. Salesman was delightful and yet I…read morewas disappointed in the high cost for a reverse osmosis water filter. So I decided not to get it or the cheaper one as I called my good plumber and he was willing to do it for significantly less than Puragain Water..

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Always prompt and responsive. We switched from water bottles to Prive about a year and a half ago…read moreand we are happy we did. King is the best, he always responds right away and our delivery gets scheduled right away. Water taste so refreshing and so good cold. We use our Primo to make our coffee too and it has allowed us to remove one more appliance from the kitchen

I used Phresh Waters over a year now I have to go to hospital for several surgeries complicated by…read moremy piralysis and seizures, Phresh Waters staff have been fantastic in the office. The ones I communicated with. The drivers have been exceptional, especially Miguel, but they've all been great. The most important thing to put in your body great water. I do believe Phresh Waters is the best and I get the glass jugs. I've compared them to all the water is the best and the staff is the best. The drivers are exceptional, every single one I've encountered. Other companies not as accommodating. They have been great from day 1 o

I'm still recoiling in horror as I write this…read more We've been using Phresh for alkaline water delivery for about 3 months and have enjoyed the convenience. But while my husband and I were changing out an empty 5-gallon bottle, we noticed a white, thumb-sized fleck floating at the bottom. At first I assumed it was just a piece of plastic from the cap, so we emptied the bottle to check. To my absolute horror, it was a slug. We had been drinking water from that bottle for the past week with a SLUG floating in it. I gagged immediately. It was absolutely disgusting and alarming. Another reviewer mentioned finding a paintbrush and pencil at the bottom of their bottle, and I wish I found that than this. How sanitary is their bottling and quality control process if a slug can end up inside a sealed bottle unnoticed? I'm still sick over it. I wish I had taken a picture, but I was so disgusted that I immediately dumped it down the sink. Going to refill my own water from now on, at least I can see the cleanliness with my own eyes that way.

FALSE ADVERTISING - they only post reviews that they want on their website, try to leave a google…read morereview and can't. They sold us a water softener that doesn't soften the water. Their futura is just a salesmans dream, it does nothing and costs a fortune. One year later and all the faucets in the house are plugging up. If anything, I think this made things worse!

Insane, charged 50 dollars shipping for a 44 dollar filter set. Never heard of anything like this…read morehappening before. We will see how long it takes to put the money back on our card. Never order from them again.

I have spent HUNDREDS of dollars if not more over the years with this company purchasing filters…read morefor my Kangen water machine and most recently $99.95 on August 5th and they "SUPPOSEDLY" sent me a countertop filtration system that WAS NOT delivered. Upon emailing back and forth with "Cynthia" her exact words are "Dear Jonathan,   I am sorry for your current situation regarding you never receiving your order. I spoke with my Sales Manager and I have been informed that, Yes we do have insurance on some items but it only applies to "LOSS" or "DAMAGED" items. "DAMAGED" meaning broke/cracked during (USPS) transit. "LOSS" meaning the item got lost; has no movement during (USPS) transit.   And, unfortunately once the shipping service (USPS) states that your item has been labeled "DELIVERED" to it 's shipping address; insurance can no longer apply.   I am sorry for any inconveniences. I really tried everything possible to do more. I strongly suggest you contact a supervisor at your local post office, maybe they can do something more. Thank you very much for your time and business". With that being said you have lost a long time repeat and loyal customer. The fact this company refused to do anything at all to help rectify this is appalling, disgusting, insulting, and messed up. They don't value customers at all and they are just another greedy company that puts money in front of people Stay away from this company!!!

There alkaline water is so good. I'm a personal trainer and I workout often. Using alkaline water…read morehas made a difference on my hydration levels. All my clients drink it & they love how it taste. The water systems are easy to use & install. They have series of model to choose from. Highly recommend the IE 900 system top of the line stuff. The staff is super friendly, they let try free samples.

Third time using WHW. Twice for residential and once for business. All 3 experiences were great…read more Don't hesitate to contact Chris and his crew when you're in need of a water heater. Thank you again, Kirk

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

Never had problems until April 2025. For 10 years service has been good. Now we have missed…read moredeliveries and I can't get in touch with customer service. I'm put on hold for an hour after I tell them I'm not a new customer and the system cannot find my account. Now our machine is not working properly, so we can't use the little bit of water left. After 43 minutes of waiting today, I spoke with a very rude Maz of customer service who told me they have gone through a system upgrade and my April 17 delivery would now be May 9 and I would need to request a credit for the previous month. She also told me to use my time while waiting online to multitask and use a different phone for conference calls. This is not ethical. I will be reaching out to Costco Senior Buying Team whom I have the account through to let them know how their members are being treated.

This service is not good. I am not satisfied. I only had one delivery this month of 4 bottles of…read morewater and their billing is ridiculous. I am canceling and I don't recommend this company to anyone.

lady in the pink polo working cash window today needs to learn how to be respectful and have…read morehospitality, considering she works in a front facing CS role. not even a hi when I walked in and just an overall stink face and attitude. if you hate your job just quit no one's forcing you to be there

Considering all the negative reviews, I'm very surprised at the service we received today. My…read moreneighbors water meter was filling with water and leaking over to ours. Suburban Water sent a technician who arrived within 15 minutes. Jay was very professional, calm and friendly. He managed to fix the problem right then and there. Luckily it was on the city side and not the residents fault. Overall, very happy with the service provided with Jay who represents suburban. Give another thank you to Jay.