Having to pay $13-$15 for a somewhat low quality car was is a little crazy. Wouldn't recommend…read moreunless you absolutely need a car wash to de-sand your vehicle. Others have noted the lack of cleaning so keep that in mind.

garbage car was my truck was dusty I paid $15 and all it did was create streaks on it. I want my…read moremoney back

We took a 2014 Audi A4 to their St Helens location (all owned by the same person) for a routine oil…read morechange on 3/6/2026, and what should have been simple turned into a costly repair. Instead of doing the oil change properly, their technician chose to vacuum the oil out because removing the undercarriage cover would "take too long." We relied on their expertise and trusted they knew what they were doing. The car was driven a short distance after the service and seemed fine. The next morning, however, it started misfiring immediately and was clearly unsafe to drive. The vehicle remained parked until it could be evaluated, and was eventually towed to a certified mechanic. The mechanic diagnosed a missing camshaft seal and advised that this type of failure is consistent with improper oil extraction using suction equipment and would not occur during a standard oil change. We paid $613.79 in repairs, plus the original $97.95 oil change. We made multiple attempts to contact the shop (calls and email). Eventually, their claims manager called on 3/25/2026 and denied the claim solely because they didn't get to inspect the vehicle first--ignoring the fact that the car was unsafe to drive and that we didn't even know they caused the issue until after a professional diagnosis and repair. At this point, it's not just about the damage, it's about accountability. Cutting corners for convenience caused real damage, and they've refused to take responsibility. We are now pursuing this through small claims court. Use caution. An oil change shouldn't result in engine damage.

Had a pretty decent visit here - took my wifes car in for oil change. No line at the time…read more They will check for things they can upsell you on, like cabin are filter, etc. They do wash your windows, but not vacuum (not that I expected it, but some lube/oil places do) Waiting area had free coffee and TV; loved the old oil cans/memorabilia for decorations. Quick, gracious service Prices a little high, they did take my email with a promise to send coupons, havent seen that yet. Would recommend!

Connor did a great job detailing our filthy 2015 car. Great communication excellent work good price.read more

Conner was so thorough. Everything about my entire experience was nothing short of perfection…read more Conner takes his job seriously and was very professional. Definitely 5

Friendly, helpful knowlegable!!…read more I appeciate evertime I go to Putman Pro Lube!! Thank very much!!

Do not go here! Waste of money! I paid for the oil change that included a vacuum and oil filter…read morechecked and the fluids topped off! After I drove away I realized they didn't vacuum my car, but they had marked on the paper that they did! I get home and see they didn't top off my wind shield wiper fluid, it was empty! Makes me think they didn't check any of the fluids nor change my oil! I have a feeling they just charged me and didn't do anything to my car! I'm on a budget and makes me sad to think they took advantage of me like that! I need a reliable car for me and my baby and they sure didn't help but yet I paid 37.00

I called and had parts order a battery for my Mazda Miata. Scheduled an install the day after they…read morereceived it. When I checked in, I signed forms that showed $120 charge plus Shop fees. Imagine my surprise when 15 minutes later, somebody came to have me sign out for $360. The explanation is that they did not have the cost of the battery of $240 when I signed the check-in paperwork. Impossible as they ordered it and had it in stock prior to me getting there. A true bait and switch. If I would've known it was $360 to buy and install the battery I would've found another option. I'm no longer going to take my other cars there for any type of service.

Worthless dealer ship. We live over an hour away and because of a recall they need my 2024 Tundra…read morefor the entire day. Do you think that Toyota would cover for a rental car? Of course not, do you think Lum's would take responsibility of course not.

We took a 2014 Audi A4 to their St Helens location (all owned by the same person) for a routine oil…read morechange on 3/6/2026, and what should have been simple turned into a costly repair. Instead of doing the oil change properly, their technician chose to vacuum the oil out because removing the undercarriage cover would "take too long." We relied on their expertise and trusted they knew what they were doing. The car was driven a short distance after the service and seemed fine. The next morning, however, it started misfiring immediately and was clearly unsafe to drive. The vehicle remained parked until it could be evaluated, and was eventually towed to a certified mechanic. The mechanic diagnosed a missing camshaft seal and advised that this type of failure is consistent with improper oil extraction using suction equipment and would not occur during a standard oil change. We paid $613.79 in repairs, plus the original $97.95 oil change. We made multiple attempts to contact the shop (calls and email). Eventually, their claims manager called on 3/25/2026 and denied the claim solely because they didn't get to inspect the vehicle first ignoring the fact that the car was unsafe to drive and that we didn't even know they caused the issue until after a professional diagnosis and repair. At this point, it's not just about the damage, it's about accountability. Cutting corners for convenience caused real damage, and they've refused to take responsibility. We are now pursuing this through small claims court. Use caution. An oil change shouldn't result in engine damage.

James and Tavish were great. They got my car right and gave me honest opinions. Thanks for getting…read moreme straight before my travels. Will be returning to this location.

Fast friendly service. Owners are polite and efficient. Repairs are well done and timely.read more

Was lucky to stumble on to such a fantastic place. Best communication and very knowledgeable and…read moreaffordable. I know Katrina can find the way to fix any issue, she doesn't give up. Knowing I have somewhere trustworthy to take my vehicles makes life easier at the coast.

Everything was great until check out and I was informed about future service's that are due. Just…read morefor 4 service the complete cost would be over a $1000.00 That was enough to ruin my day! These included Transmission, Coolant, Cabin air filter, and Engine air filter, SERVICES. This was all for my 2018 Toyota Camry 2.5L Which has been an excellent car!

Took my 2025 Sequoia here to have its 20,000 mile car care service. I had the pleasure of working…read morewith Devin as my service advisor. He was knowledgeable, polite, professional, and fast. I appreciated him and will be coming back. Thank you Devin!

I needed a car asap and I saw an add online that kept popping up. It almost seemed too good to be…read moretrue so I didn't think much of it. Until, I went to look at it. It was a super fast and easy sale. They did pressure to get me to buy a 5k warranty. I could tell no one was making any money on this sale since I declined, but other than that it was a super awesome experience. I highly suggest taking a look there. And always keep an eye on their website. On another note, I was an Outback lover and I'm very impressed with the Kia technology. I never thought I'd buy one but it was such a good deal and a great car I was sold as soon as I drove it.

We had a great experience from start to finish with everyone at Warrington Kia!…read moreAshley was very helpful, and we enjoyed getting to know her!

My brand new F150 was at this location 5 times for the same issue, I couldn't use it for my work…read morealmost two months combined. The issue is still there and I was told there is nothing they can do about it Unfortunately I've learned the hard way that these guys are simply incompetent and have no idea how to fix Ford vehicles

Liars. Just tried to buy a car, $50,000. But two salesman lied to me and the third tried to…read moregaslight me, saying that I "misunderstood" the first two. But I produced emails and forced these Ford employees to admit that I was lied to. The manager on the floor was aware of these lies but refused to support his employees' stance and, rather than explain and apologize, he just sat in his office. Salesmen tried to get me to sign a purchase agreement different than what was agreed - evil and slimy. If I was the owner of this dealership then I would want these salesmen and the manager to explain why they lost an easy sale. Then I would fire them. If I was Ford then I would revoke this dealership's license - it gives Ford a bad name. Don't go to Astoria Ford because the salesmen lie and the managers support them! EDIT: After posting this review the manager called me at home! He called me a liar and literally yelled that he does not want my business anyway. This is how Astoria Ford treats Ford Family.