Both professional and responsive! Really appreciate the help in getting the Fireplace parts ordered…read moreand installed. Reasonably priced and highly recommend!

Excellent initial repair service appointment with David late December 2025.. He was punctual and…read moreprofessional. Six weeks later, fireplace ignition issue returned. Company did not return calls.

Thorough, prompt, efficient, friendly. I would recommend them to everyone. My fireplace needed…read moreservice and they were able to quickly determine the issue and service it immediately. I will also use them for maintenance going forward. Wonderful local business.

The Tinsley Team is amazing. So happy with their very quick response time, the quality work they…read morecompleted, and the very fair price charged. They are honest and provide first class service. So grateful to have a team with integrity to service our fireplace. I highly recommend hiring them for service, repairs or installations. You will be pleased too.

John with Safe Hearth Fireplace was so nice, honest and knowledgeable. He only did what was…read morenecessary and charged me accordingly. He did a great job inspecting our fireplace and if it ever needs repair or cleaning, I'll be giving him a call!

we had to remind John about our appointment and although late, he did show. This company seemed…read morecomfortable cleaning chimneys but not reliable for inspecting problems. we initiated some simple fixes with John but had to cancel within a few days due to learning from another inspector that we had a dangerous issue with our fireplace. We asked for our deposit back on simple fix materials that our new found info rendered unnecessary and almost two months later now, John is MIA. In reply to your response: it's a simple fix. Return our $100 deposit on a fix you will not complete via Venmo tas requested multiple times. Thanks.

We needed a chimney inspection and cleaning. We hadn't used the fireplace in years and we were…read moreafraid to use it. Chewey and team were so wonderful. Professional,efficient, patient in explaining how to use the fireplace and made sure I was comfortable with using it before he left. I would highly recommend his team to anyone needing their service. Honest and reasonable.

"Chewy" came out to inspect our fireplace. They looked it over and took no action stating they…read morewould send a report that same day. No report, nothing done, no contact. Nothing for our money. Beware.

If I could give them LESS THAN ONE star I would! These young men presented themselves as legitimate…read morewith collared, embroidered shirts sporting their name and logo AT THE TIME was SOUTHERN STONE MASONS! Went on and on about how they learned from their grandfather, etc. We talked about how to fix the iron railing on our front porch and how to re-attach it to the concrete. We even watched a YOUTUBE about the proper way to fix it and they agreed that was correct. I gave them a deposit to get it done. Two days later, I was out of town when they texted it was done, so my neighbor went over and took a picture of it. Picture wasn't clear but neighbor said it looked OK to her. I finished paying the youngsters. Once I was home, I discovered they ONLY used clear CAULK with a plastic "foot" at the bottom of each connection! Not ONE screw! Not ONE bolt! NO METAL FASTENERS AT ALL! I had to find another stone mason who wrote out a statement that this was NOT the way to fix this problem according to industry standards! Save yourself some aggravation and headache - DO NOT HIRE THIS SHAM OF A COMPANY!

From the owner: We at Southern Stone Masonry specialize in faux and real stone work. We can do just about anything…read moreyou need done masonary wise, from repairs to full jobs. Retaining walls, houses, fireplaces, stairs, patios, outdoor walkways and alot more!!

We had an appointment to have our chimney cleaned and the morning of the planned time I received a…read morecall to cancel our service because of rain. This I understood. Then when the day arrived of the new appointment, Soot and Cinders did not show and has not returned any of my calls since. Not sure what the problem is but we are moving on.

This is a family owned and operated business. Michael is personable,…read morethorough in his work and he is punctual. Also, their prices are actually reasonable. I have been getting prices for the last couple of years and they $200 and $250!! The inspection and chimney sweep is only $89. If there are repairs to be made, it's about $150. My son, who is a Cherokee County Fire Fighter, got the recommendation from a fellow fire fighter. Thanks for the great work Michael!!