Scott and his team did an excellent job installing my wood stove. I really wanted a specific model…read morehe didn't carry, so I ordered it myself and had it shipped to them for the install. The stove was large, heavy, and had a delicate enamel finish, but they handled it with great care and got it safely into the house. They also protected my new floors and made sure the stove was perfectly placed and aligned. Building my new home has been stressful, but Scott and his crew were great. You can tell Scott takes great pride in what he does. I highly recommend Scott & his team for your wood stove installation.

We've had several fireplace companies come out and give an estimate and we got weird vides from…read moreeach. Also, because of the builder grade unit that we originally installed, each one said what we wanted could not be done. We both prayed that the Holy Spirit would guide us and, shortly thereafter, were 'led' to Ward Fireplaces & Stoves. What others said could not be done, Scott assured us it could. We believed him because of his extensive experience (20 years?). He gave us a quote within a day and scheduled for a time to install. He and his incredible crew arrived on time and completed this entire job within FOUR HOURS. We were stunned and very pleased with the result. He successfully salvaged our original marble hearth and also suggested what type of surround to use. The picture shows our completed project. Scott's craftsmanship is rapidly becoming increasingly hard to find. But we credit the Holy Spirit for leading us to him. We have not because we ASK not! Thank You JESUS!

Both professional and responsive! Really appreciate the help in getting the Fireplace parts ordered…read moreand installed. Reasonably priced and highly recommend!

Excellent initial repair service appointment with David late December 2025.. He was punctual and…read moreprofessional. Six weeks later, fireplace ignition issue returned. Company did not return calls.

John with Safe Hearth Fireplace was so nice, honest and knowledgeable. He only did what was…read morenecessary and charged me accordingly. He did a great job inspecting our fireplace and if it ever needs repair or cleaning, I'll be giving him a call!

we had to remind John about our appointment and although late, he did show. This company seemed…read morecomfortable cleaning chimneys but not reliable for inspecting problems. we initiated some simple fixes with John but had to cancel within a few days due to learning from another inspector that we had a dangerous issue with our fireplace. We asked for our deposit back on simple fix materials that our new found info rendered unnecessary and almost two months later now, John is MIA. In reply to your response: it's a simple fix. Return our $100 deposit on a fix you will not complete via Venmo tas requested multiple times. Thanks.

We needed a chimney inspection and cleaning. We hadn't used the fireplace in years and we were…read moreafraid to use it. Chewey and team were so wonderful. Professional,efficient, patient in explaining how to use the fireplace and made sure I was comfortable with using it before he left. I would highly recommend his team to anyone needing their service. Honest and reasonable.

"Chewy" came out to inspect our fireplace. They looked it over and took no action stating they…read morewould send a report that same day. No report, nothing done, no contact. Nothing for our money. Beware.

If I could give them LESS THAN ONE star I would! These young men presented themselves as legitimate…read morewith collared, embroidered shirts sporting their name and logo AT THE TIME was SOUTHERN STONE MASONS! Went on and on about how they learned from their grandfather, etc. We talked about how to fix the iron railing on our front porch and how to re-attach it to the concrete. We even watched a YOUTUBE about the proper way to fix it and they agreed that was correct. I gave them a deposit to get it done. Two days later, I was out of town when they texted it was done, so my neighbor went over and took a picture of it. Picture wasn't clear but neighbor said it looked OK to her. I finished paying the youngsters. Once I was home, I discovered they ONLY used clear CAULK with a plastic "foot" at the bottom of each connection! Not ONE screw! Not ONE bolt! NO METAL FASTENERS AT ALL! I had to find another stone mason who wrote out a statement that this was NOT the way to fix this problem according to industry standards! Save yourself some aggravation and headache - DO NOT HIRE THIS SHAM OF A COMPANY!

From the owner: We at Southern Stone Masonry specialize in faux and real stone work. We can do just about anything…read moreyou need done masonary wise, from repairs to full jobs. Retaining walls, houses, fireplaces, stairs, patios, outdoor walkways and alot more!!

We had an appointment to have our chimney cleaned and the morning of the planned time I received a…read morecall to cancel our service because of rain. This I understood. Then when the day arrived of the new appointment, Soot and Cinders did not show and has not returned any of my calls since. Not sure what the problem is but we are moving on.

This is a family owned and operated business. Michael is personable,…read morethorough in his work and he is punctual. Also, their prices are actually reasonable. I have been getting prices for the last couple of years and they $200 and $250!! The inspection and chimney sweep is only $89. If there are repairs to be made, it's about $150. My son, who is a Cherokee County Fire Fighter, got the recommendation from a fellow fire fighter. Thanks for the great work Michael!!