They've done good work for me. Not the least expensive, but I've had no issues with quality. They…read moreseem to know what they're doing. The other thing I like is they give you an estimate based on established repair times before they start and then stay within that estimate unless you give permission to exceed.

Rich and his guys are well equipped,polite and knowledgeable. Got me right in went above and beyond…read moretaking care of my vehicle. To top it all off, charging a more than fair price for the great repairs and prompt service. Impressive.

Went here for a trailer tire instead of going to the big box tire shop in town. Was met by the…read moremanager whom was very friendly and professional. I needed a trailer tire dismounted and a new one mounted (already off the trailer). He said they could change my tire immediately. The whole process took less than 30 minutes and I was on my way. After picking up my trailer, I went back and used their air hose to top off all of my tires. It was a pleasure dealing with Carlsons and I would definitely go back.

I have had two separate issues lately and was really pleased with the way they handled both. Great…read moreservice and I found the prices to be very competitive- plus not having to drive to Reno. I have used this dealer for years and never been disappointed

Had to come over the hill from Chester to get an oil change and called Chris prior to leaving and…read morehe said to drive on in. He was so welcoming, friendly, and honest it was like going back in time when customer service was an everyday experience. Will always get my car and truck serviced here. Thanks Chris!

My husband and I discovered this business years ago when we relocated to the local area. We go…read morenowhere else to get our oil changed. Chris and his employees are the best! Thank you guys!!

I was traveling on a road trip through Susanville when I had an issue with the front bumper…read moreprotector on my car. It wasn't clear that it would be safe to continue and I didn't have any way of securing it. I called Cory at Superior Auto Body late in the day and asked if he could take a look at it. I dropped by and he immediately went to work on it. Less than 20 minutes later he had repaired it beyond what I had thought possible, despite my car model (Tesla) not what he's used to dealing with. He saved me a lot of stress and possibly a day of travel. Needless to say, I was thrilled. If you want quality work done by conscientious folks, this is the place. Can't recommend it more highly.

They repaired collision damage to the front of my 2013 VW Golf TDI and did a very good job. I am…read morevery satisfied. They also vacuumed and cleaned the interior!

We had a small leak in our 2014 Ford Fiesta transmission, and we were referred to Susanville…read moreTransmission by our mechanic. We brought our car in and the owner, who has the world's cutest shop dog, put it on the lift. He cleaned the area and said it was a small leak from the drain plug. He tightened the plug, checked the transmission fluid and verified it was good. When asked how much we owed him he said we didn't owe anything. What a rare thing in today's world to find a business like this.

Juan is the greatest mechanic I have ever met. My family and I were passing through town and my…read moreengine was overheating after driving through the Lassen wilderness. In the middle of working on other vehicles and helping other customers, he found what was wrong with my cooling system in under 5 minutes and got us back on the road. If you need car help in Susanville go directly to Susanville transmission.

I went in there for 3 things for my 2010 Ford F150 Lariat, 165,000 miles on it. My horn was not…read moreworking after in the winter it went off for 8 hours straight when we were out of state. My wind shield washer squirter was not working after I refilled it with fluid and potential starter working issues. The horn had a 10 amp fuse in it instead of a 20 amp fuse, it did have power however the horn was the original one so he replaced it with a new OEM one from the Ford dealership. Nothing wrong with my starter. He educated me on a quirk with Fords sometimes that there is often times depending how you park it on a curve that the key will not turn. The windshield hose had come loose, probably a squirrel as we have many here. Paul was extremly reasonable with his price for the horn replacement and labor. His son Nathan was also very courteous. I will go to him again in a heartbeat. I am not a fan of Susanville Ford for prior bad experience. Thank you Paul and Nathan!

My mom took her car... she's elderly and liked that it was a family business. They treated her well…read moreand did an excellent job!

I've been very satisfied with Raoul's service and prices. He works on my VW Diesel Golf and VW TDI…read moreNew Beetle and he's done a very good job diagnosing and fixing engine codes and keeping the car maintained and running well.

I would give Raul and his team 10 stars if I could! My daughter and I were in Susanville on a…read moremission of picking up a mustang from the corrals. We had a 7 hour drive home up over HWY 36 with a new horse in the trailer. Luckily I saw my temperature on my suburban rising before we even left town and went back to our hotel and parked. The wonderful manager of the hotel called Raul and he came out quick, saw my radiator was cracked and that I needed a new one. He found one and brought back his team and they were able to change it out with the new one right there in the parking lot with no added stress to our wild horse in the trailer. They were done in an hour and we were back on the road home. I can't express how much their kindness and quickness meant to us to get our new family member home safe. They were are our heroes and we will always be grateful! Thank you again!!!

For the second time in 4 years our group had a tire issue while camping at Antelope Lake. Lassen…read moreTires has reasonable prices and will get you back on the road in the time it takes to go have lunch.

I needed an RV tire dur to one 9f my tires having tread separation. I called Lassen tire and they…read morehad what I needed. I showed up the next day and they got my tire swapped out in under 45 mins. And it was the best price around. Thanks guys!