TERRIBLE EXPERIENCE!!!! There is a structured and orderly line where alternating cars get in line to proceed to the wash. An individual didn't want to follow the rules and called to complain and rather than explain to her that the marked sign indicates alternating cars they forced me out of the line. This is unacceptable. Was I compensated for my inconvenience in any way, nope. Then top it off I pay for the most expensive wash and it was very poorly completed. The interior was not appropriately wiped down, tires and wheels were not properly dressed. Overall horrible car wash, don't waste your time or money. read more

Should have read the reviews before I came. Terrible car wash, will not go back. I got out of my car, the man put it on the conveyor belt to go through the wash, I saw another employee hose my mats down and throw them on my SEATS soaking wet! At the end of the wash another employee floored my car 20ft away to have the next group " dry" it. They "dried" it so fast and walked away I assumed they had more to do since I paid for the most expensive service! Realizing they were not coming back to do more to my car I walk up to it and it's STILL DIRTY! Somehow my hood had mess on it that was not there upon my arrival! Must be dirty rollers inside the wash! The door stills weren't dried so they were still obviously dirty, and because I saw the attendant put my soaking wet mats on my seats!!, my seats were so wet!.. of course the mats on the floor were so wet worse than if it was raining! (Perfectly sunny day today) I care very much about my car and having paid so much for a wash, I'd have liked to think the employees would have treated my car with care. Not just the service though, the wash itself did not fully clean my car. I will not be going back and do not recommend this wash. read more

Worst place ever I repeat do not waste ur time going there. Your car is never cleaned thoroughly and after charging u the highest amount $40 to clean ur car and it's not cleaned well they want to add another $25 charge so they can make it better. Makes no sense I regret and all of my employees that have been going there for months are done going there they just lost a business and both managers have no respect in regards to that.. I am so frustrated that my time has been wasted like that to join a line twice only to not even get the work done.. read more

Definitely can't believe no one's reviewed this joint yet -- I just got my whip washedI've been going to Pro Wash to get my whip waxed + beautified since I got my license. It's a HUGE spot, and on when you're on 22 East, you really can't miss it. This place is a great go-to for you when your car's been through Dante's Inferno and back... There are a LOT of options for you to choose from for getting your car cleaned up. The MOST expensive (and the option I ALWAYS get) is "The Works Plus", which does EVERYTHING YOU'D WANT in a car wash: tires shined, mats washed + dried, full-service car wash, seats cleaned, and underbody done among other things. The service is done pretty quick (I've never waited more than 5 minutes), and they honor discounts for some jobs: firemen, doctors, and teachers are included (10%). Never any streaks on my car, and it always smells like a DREAM BOAT. GO HERE FOR A NICE WAXING. NOW. read more

Worst car ever. My car cane out with dirt still all over the trunk. Windows were not cleaned properly. Smeared and still dirty. Will never go there again. Do not waste your money read more

I've been here a few times now and even had a monthly plan but this will be my last. Terrible wash inside and out. Crappy vacuum job, barely wipe down anything inside, no air freshener, And the outside still has spots that I can easily wipe off with my hand. And let's not mention their drying abilities. What a waste. They should start paying more attention to quality, that's the true foundation of any business. read more

Wash Hounds - Car Wash Near Me - Union, New Jersey

And so the saga continues....... After cancelling my memberships to which you do not get a refund as per the Wash Hounds website FAQ's I went in today to use my membership till the end of the month. I paid for it I would expect to be able to use it till the end of the month. When the attendant put in my plate number a box comes up that states " DO NOT SERVICE" and the attendant went to get the manager. The manager tells me the "BOSS" cancelled your membership and we can't wash your car. At which point I show them the charges in my account for the month of August 2019. I then was told to pull my car out of the line and must go to the front to get a refund for my memberships. When I get to the front they can not be processed and I am asked for my name, phone number and email address all of which is information that they have from the past. All in all, what a lack of respect of the customer and for the "ART" of Customer Service. Business must be great if you are willing to walk away from a 10 year customer and all of their business. read more

No stars! New owner... terrible job vacuuming- windows awful! Dust left in car - Spent 16.00 and had to go over car myself. Will go elsewhere. Management needs to step it up. Had used this car wash prior new ownership and was quite satisfied. read more

I walked in (not to get my car washed), but the customer service was great and I loved the soothing music that played in in mini shop I was in. The workers outside put in a lot of effort into the cars they were cleaning internally and washing externally. I felt a sense of comfort there and walking in was nice to refresh and cool off after heading back out again. There is also a wide variety of appliances for vehicles. read more

I took my car for an oil filter oil change here today, which I do on occassion. From when I arrived to when I left it took about 1 hour and 20 minutes and I was only the second car in line waiting. The manager did help work through something with me but overall I did not get a good vibe this time around. I will pass going forward. read more

For the price you pay the quality of work is extremely poor. If I'm paying for the "works plus" I shouldn't be the one putting my WET mats back in the car nor should I still have scuffs or dust on my dashboard. This was my first time getting my car washed here and definitely my last. read more

Terrible!!! I paid for the "works" and I got an exterior $5 valued wash at the most. They list that they vacuum and wash mats. None of that was done. My kids' car seats (which are not harnessed in at that time) were not moved and the seats underneath not vacuumed or washed at all. The one guy at the end sprayed the back of the front seats which my kids kick constantly, because he saw me break out the wipes and I started cleaning it myself while still in the driveway. For the same price $20, I would rather go to Posh on Terrill rd in Plainfield (a little further away). They would literally spend 15 mins in my car washing/scrubbing. Never again! read more

Not worth the price. I love this place for their twilight wash which is like 6 bucks and you just drive through from 6-8. I went today for the first time during the day and got a full service plus which was suppose to be the best package. They didn't vacuum completely, still debris on floor. They didn't get all the windex off windows which if its like one isolated spot its cool but it was every window. So, needless to say except for the twilight car wash I won't be back read more

Updating my review because the manager reached out to me and apologized and offered a free wash the next time I come. Out of all the times I've came to this carwash, this was the first incident and was the only time I came when it was really busy. So, I may be coming back. read more

This is my go to car wash that I've been using for years. They have a twilight exterior wash from 6 - 8pm during the week for only $6. Their full prices are not bad $16 or so for exterior, interior& wheel shine and I'm guessing that's about average for this area. They guys are very fast and thorough and there's also a lube/oil change area which unfortunately I've never used. The only draw back is the location or more or less when exiting onto Rt 22. If you've ever traveled on Rt 22 you'll know what I mean when it comes to crazy drivers. But overall good service. read more

Terrible. There's so many other bad reviews all over the Internet. Management is simply untrained to say the least. Terrible establishment.

This is an awesome place with excellent customer service. I pulled in once to get my car washed and didn't notice that my back tire was flat. The guys pulled my car into the oil change area to inflate the tire but the sidewall was completely blown out. They then grabbed my spare and changed the tire for me! For free! what other car wash does that for you? I wouldn't even think of going anywhere else. read more

I came back a second time and they took care of me. My car came out clean and the staff was friendly. Thanks Pro Wash!

Absolute worst car wash!! How anyone can rate this business at a star rating above 1 is beyond me. Had my car cleaned there this afternoon. Went with the "works plus." They barely touched the interior. Didn't even take a vacuum to the seats. The mats weren't cleaned at all even though "works plus" is supposed to cover this. I will never go to this car wash again. read more

Got a the works plus wash they didn't even bother to vacuum the third row. Had a bag with trash in it and it was left there. Also they couldn't dry off the car well especially the side mirrors because once I drove off I had water marks along the side of the car. Won't be going back again not for 24 bucks! read more

This place has very friendly service. The prices are good and they do a nice job on your car. Super fast, and free coffee while you wait. Highly recommended! read more

They did an excellent job on my BMW. They did a full detail (interior, exterior, and engine). You have to make an appointment. The wait was about two weeks from when I scheduled it, but it was worth the wait. Thank you very much! read more

The brushes didn't wash the bottom of my 2012 Nissan Altima. They also were very rude in rushing us to get in line which almost caused an accident even though we kept telling the guy to wait for the truck to move up. Once we got through the wash we realized it was $3 more than getting a car wash in Bayonne. When i got out to get the car to tell them about the bottom not being clean they were rushing us to get out of the way because they had a line of cars there trying to push through the carwash. Save your money and go somewhere else. read more

I have to be brutally honest in hopes that the owner (if they care) sees this. I went for a car wash yesterday because my car really needed to be cleaned. Bird poop on ceiling, dirt in and around the doors and the rugs needed to be vacuumed. Some minor garbage was in the back that I thought they could also deal with. This place is pretty popular and well known so I expected good quality cleaning here. I was excited as they finished up my car, all the workers smiling and saying hi to me (probably for tips) but who knows, maybe they're just really friendly. I peeked in the back of my car and I noticed that my back seat covers ( I have seat covers in my car) were still messed up as they were when I brought the car in. I told the friendly guy taking orders in the beginning that I needed my car cleaned thoroughly inside and out so I was expecting that I would be impressed with this job but the fact that they couldn't fix the seat covers disappointed me. After they finished wiping my car down I got in and stared driving away to pick up my little sister and I got home late. I didn't get a really good look at my car til the next day (today) and that's why I'm writing this review. I've noticed that the dirt in my car doors still remains. The rugs in the bag were not vacuumed, garbage and dirt still on them. And taking a closer look at my car I see that it's still a bit dirty from the front and back. You can imagine my disappointment when I expect to go to this popular place and receive a half heartedly cleaned car. I understand that the place has a line and what not but that does not give the workers the excuse to only do half a job. Smiles and greeting won't clean the backseat of my car. With all of that being said, I highly doubt I will ever set another tire in this business again. I hope that this review gets taken into consideration, not looked at as hate but rather constructive criticism. read more

don't bother going to this place. Took my car randomly here since I was in town and purchased "the works." The works is garbage because they didn't clean the back seats of my car nor did they clean the front of my car. I brought it up to their attention but all I got was "I am sorry." Just a horrible experience and I am never going back to this place. Waste of money, horrible experience and I might as well just stick to my usual spot in Elizabeth. Smh read more

Went to wash my 1995 Nissan Maxima only because I needed an undercarriage wash. I did exterior also as they could not do just undercarriage. My car came out extremely clean, more than my usual spot. My question is I could not see where the undercarriage wash was done during the was process, and what is the process? I checked underneath and it looked pretty clean. I'll have a better look when it is up on a lift this weekend. read more

car wasn't completely clean on the inside. windex was left on the inside. half ass vacuum job

For $23 I just knew Snow (my car) was going to come out like looking like Winter Wonderland Goddess..how disappointing. When I pulled up they came to get my car and I let them know which one of those expensive packages I wanted. The guy gets in my car and begins to look at the picture of my husband and I that is tucked in the corner of windshield. "Oh somebody's been to the Bahamas." UMMM SIR!! Please do your job! Thank you! Anyway..my car was still dirty and my seats were not vacuumed. Never will I ever come here again. I've gotten much better washes for half the price. read more

love this place! glad I followed reviews! very fast and great job! My car looks amazing! friendly staff and great prices! 10% off with AAA card too! read more

Terrible place and experience. So today I went to your car wash at 258 pm and got a shine package. The result of the near 20 dollar purchase was terrible. The line that you go through for the basic car wash went by way too fast and once it got through the workers did the most half assed interior cleaning. As a result I ended up coming home and re cleaning it myself because the job was just that bad. Save you're money your better off going anywhere else for better quality. read more

Terrible customer service. First off, their website says that they offer full service until 6:00 pm. I got there at 5:50 pm and the guy places a sign exterior only. I told him that it's not six yet and your website offers full service until six. I told him I saw him just put the sign up. He tells me the sign has been up for a while and he says he knows what the website says but he is the boss and he can do whatever he wants. I'm am so annoyed because I was driving thru heavy traffic and taking shortcuts so I can get there before six. I get there before six and I was still unable to get my car vacuumed. I'll never go there again. Very disrespectful and rude. I asked him his name before he left and he said John. John, you are very nasty and I don't care if your the boss or not. If this is how you treat your customers, I don't even know how you ever became a boss. read more

I love the oil change and car wash combo. Two birds with one stone and one visit saves time!

This place isn't really bad, been coming here for long time. Im leaving close to the place thats why. I would suggest try to avoid to come on busy day, during busy time they don't really properly wipe the cars. I think the management need to retrain the staff again. All the staff are very nice they just need to improve their work. read more

I just went here again for the second time and I have got to say, I don't get it. I got the "works" and asked for no tire shine as it sprays onto car while wet when you leave. Anyway...rims/wheels were still dirty, front bumper wasn't clean and they said they were finished but hadn't even opened the trunk to dry it. They spent exactly 2 minutes drying the car (2dr cpe). Then, they applied the armor all to my tires which is asked them not to so I asked the guy to wipe it off, which he did. I also had to ask them to dry the trunk area which they did. At $22 for a wash, I expected more. read more

It's a car wash, not a detail place. The problem is a lot of places provide detail quality for the same price. So the car was clean but their attention to detail, not so good. read more

Overall pretty happy with this business. I got an exterior regular car wash and an interior detail which cost $50 or so dollars all together. A little pricey but they did an overall good job. This was on a Saturday afternoon and it was pretty busy. One of the workers said that they usually don't do interior cleanings on weekends but they would accommodate me. I was happy with the result. read more

This place was terrible. The staff is really nice but they did an awful job at actually washing my car. It was a total waste of $20. They left streaks all over my windshield and did a bad job at vacuuming. I will not be returning to this place again. read more

The wash was not thorough and the staff was extremely rude. Steer clear of this place

I have lived in the Union area for 30 yrs and its the most convienient carwash in the area thats decent until...1st they break a piece of my passanger seat that controls the movement back and forth..they make me go to the dealership price out the piece order it...say its too much n theyll order an after market piece. No good for me...i didnt have an after market piece when i got there so i will not be leaving with 1. After going back and forth to the carwash and dealership 3 times when John the owner manager or whatever couldnt fix it ordered the wrong piece blah blah i finally got it fixed. A few months later i got a wash and noticed all these brush scratches on the hood and front fender. I reluctantly went to John and showed him the damage. His response...Theres always something wrong with your car i dont know what to tell you...my response...yes there is..and none my fault all yours. After having someone there trying to polish it out i was left with scratches. I have a very nice n expensive car i guess noone does over there since they dont know how to service one..All hands carwashes from now on..Thanks for the aggrevation Prowash but you lost my business and whoever i speak to about it read more

Wash Hounds is the best car wash! Ignore any older, negative reviews. There is a new owner and management, and the service and meticulousness can't be beat. I will be definitely be getting in on the membership program. read more