My Diamond Shoppe offers first rate costumer service. Truly…read moreone of the very few family run businesses around that will care about every little detail. Most recently, I needed a diamond ring completely redone from scratch & it turned out beautifully. Chris & Danny went the extra mile every step of the way & kept me regularly updated with the progress. They make sure you will be happy with the end result. Very personable. I wouldn't use any another. In fact, they moved their shop from Plano to McKinney several years ago, and I have followed them because I know the job will be done right-big or small.

This store has the best price for jewelry and diamonds Very…read morevery friendly customer service I tried many visited many store in Allen Frisco Fairview and stonebrier mall and Allen mall but this store I found very good

Went there yesterday with my mom, sister and nephew and had a very unpleasant experience with a…read moresales lady. My mom was looking for a watch for her birthday, while my nephew and I looked around. We became very uncomfortable when one of them very explicitly told another employee "to bring a container to save the watches since they had previous thefts recently" while literally staring straight at us looking at the watches. My nephew as young as he is understood what she was referring to since there was no one else in the store and quickly went back to my mom and sister. It was a boomer since my mom was set on the watch already yet we wont support stores or any treatment like that. We understand the need to keep your store safe but the ambiance and way things were handled were not the best, definitely not a way to keep costumers in the store.

Make sure and ask for, Chocolate a.k.a Trisha! she'll get…read morey'all right!!! 100% Took her time to show us around and answered and assisted with a smile!

I had such an amazing experience at Jared today that I had to share! After a long work shift,…read morelooking far from "high fashion," I stopped in to get my custom ring cleaned. Despite my casual appearance, I was treated with the utmost respect and kindness -- as if I walked in wearing designer labels. Noah assisted me and was absolutely wonderful. He was kind, attentive, and incredibly professional. Not only did he handle my ring cleaning perfectly, but he also took the time to answer some extra questions I had without rushing me or making me feel like anything less than a valued customer. What makes this experience even more meaningful is that the ring Jared custom-made for me might not be extremely valuable to others, but it holds more sentimental value than anything I've ever owned. The care and attention they put into creating it truly reflect that, and it means the world to me. This location has consistently gone above and beyond, not just for me but also for my parents, who are loyal customers here for all their jewelry needs. It's rare to find a place where customer service shines as brightly as the jewelry! In fact, earlier today at work, a gentleman noticed my ring and mentioned his wife wanted something similar -- and I didn't hesitate to give Jared a shout-out! That's how confident I am in the quality and service this store provides. Thank you, Jared (and especially Noah), for making every visit a great one, no matter how I'm dressed or what I'm coming in for. This is why I'll always keep coming back!

My fiancé and I purchased my engagement ring from a Jared in Arizona (5 star review) and loved our…read moreexperience. Great customer service and made us want to come back. When moving to Texas, we thought it would be the same experience. However, I went to this location to get my ring resized and purchased the protection plan. They refused to send me the $700 contract after asking three separate times. Will be disputing now as I can't prove what I purchased and they won't show me the fine print. I also had purchased my fiances ring here and was met with attitude and annoyance when being helped by Stacey Kidoo. She didn't tell me I needed a slip to pick up the ring and rolled her eyes and shook her head when I came to pick it up without one. Loved my Jared in Arizona but definitely won't be back to this location. If you're spending a ton of money, it should be a pleasant experience and every contract should be able to be sent virtually!

I cannot recommend King Arthur clocks and jewelry. I was told by one of their employees that he…read morewould be at my house on a certain day and time. After a while, and he had not shown up, I texted and called no response. I called the store and they told me it was his day off. The owner took the message and said they would get back to be the very next day. Never heard back from them again ! That is not how you treat your treat your customer. I would give them zero stars if I could.

Amazing place they help you with everything very nice persons love this place if you're looking to…read moreadjust or polish your silver this is the right place

The customer service is phenomenal at this location. I was at the store around closing and it was a…read morelong line. Ellery checked my family out and she was so respectful. She had the biggest smile and was very polite even though it was the end of the store hours. She deserves a medal and a bonus because of her customer service. Not everyone in retail has good and long lasting customer service but she did. Props to her, keep it up girl.

1 star for the supervising staff and for the failed cash register technology. I took one item to…read morethe cashier to purchase. I was next in line and 5 people were behind me. There was one cashier and then a second came along and called us to their register. My single item was scanned and I inserted my card to pay. This should've been so simple. The pin pad failed and stalled with no error. The cashier tried to figure it out but couldn't so I said I would just pay cash. The cashier switched the system to cash and again it stalled and wouldn't let me pay. Cashier called the supervisor over to help and meanwhile all 5 people behind me were being helped in a timely manner and they were all getting out the door before me. Supervisor couldn't fix the system and instead of sending me to a working cashier he kept me at the register while he tried to figure it out. I think what upset me most was that good customer service skills would send the customer to a working register to be helped timely. That didn't happen and I seriously only had one item to purchase. I ended up leaving without purchasing anything after the 5th person that was behind me was almost done with their purchase and I was still hanging out with the crew trying to fix the register for my one item.

Friendly, polite staff. Good mix of inventory. Purchased my watch and they sized it perfectly and…read morequickly. Will definitely visit again. I recommend this location.

I needed to get my engagement ring, wrap, and wedding band resized when I lost a great deal of…read moreweight. So during and extended stay in the area I took my ring set to this jewelers shop to get it resized. I got it back faster than originally scheduled. It was a bit pricey but they did a beautiful job and all 3 rings look brand new again.! Nice job!!

I have always loved big gold hoop earrings of all types. I was in search of 60mm that didn't break…read morethe bank. I had searched online and stopped in at Macy's and Kay in the Stonebriar mall. Macy's, even on sale were ridiculously pricey. Kay didn't have any that large. I was unfamiliar with Benchmark Jewelers and almost didn't stop in but I figured, what the heck. Although none were on display, the gentleman, Mak said he had a catalog where they could special order. The initially quoted price for 60mm endless hoops was a bit more than I was allowing myself to spend and I was about to say thanks but no thanks. Mak then sweetened the deal. I went for it and crossed my fingers since I was buying sight unseen. The earrings came in on day three. They look great but are extremely thin...probably the thinest hoops I have ever owned. They are beautiful but I'm hoping they are more durable than they look because I want to be comfortable wearing them freely without worry. Fingers crossed and just to be on the safe side I decided to go for the third party insurance to protect my investment. Based on this experience I would recommend Benchmark Jeweler's and plan to go back for a nice gold bangle bracelet.

Mr. Sonny was an exceptional salesperson. His expertise and knowledge made the entire process…read moreseamless. He helped us feel completely comfortable and confident when my husband upgraded my wedding ring. He will be our only sales person when we need to make purchases in the future! Thank you, Mr. Sonny!

My friend needed the clasp repaired on a watch that was very special to him, so we looked for an…read moreindependent jeweler and found Nazo Jewelry. From the moment we walked in, owner Nazo Shirinian made us feel welcome. He quickly assessed the repair, quoted a very reasonable price, and had the watch ready in just a couple of days. When we returned, the clasp had been expertly repaired, and Nazo even adjusted the band for a perfect fit. We also enjoyed getting to know him better and felt confident we had chosen the right jeweler. Kindness, integrity, and trust can be hard to find these days, but Nazo exemplifies all three. He provides excellent service and genuinely cares about his customers. We couldn't be happier with the experience.

My husband and I went in to get links off of his watch- we received a very nice welcome and…read moreperfect+quick service. Will be coming back if needed!