TERRIBLE PASTA. You can't call this decent Italian food nor Italian-American. TERRIBLE SERVICE. WENT THROUGH HURDLES JUST TO HAVE A SIMPLE DINNER. Save your time and money, go elsewhere in the neighborhood. There's plenty.
First, I think they don't give you bread unless you order an appetizer. Not sure what the reason is...could be for worse reasons. First, we saw all other tables have bread, so we wondered why they didn't give us any. Right after we ordered our food, the waiter took away our small plates which was odd. This meant we're not going to be given bread. This would make sense if it said on the menu that you had to pay for bread. But that wasn't the case. Were they being discriminatory or stingy?
We asked for bread to start because we didn't see a reason why we were the only table without it. Oddly, the waiter was taken aback and strangely asked how many people it's for when we're TWO people, seated at a TWO-PERSON-ONLY table. She talked like someone who got caught in a lie and tried to play it off. As if it matters how many people it's for when there's a bread plate they fill to the max no matter how many people there are!
A worker from the kitchen brought the bread to us. But now we needed our small plates back. We asked the waiter for small plates for the bread to dip in oil and she said "we only have the big ones", Like OK just get us some plates??! As if, she's trying to slide over the fact that she took our small plates away from the beginning and pretended to play dumb, even though we said we need it for the bread.
I said "what about these?", pointing to all the small plates pre-placed at every table. She said "yes I can bring those", not looking pleased. Those are the small plates! The big plates are for entrees. SO MUCH RESISTANCE, SO MUCH TROUBLE JUST TO EAT HERE.
They hope you won't speak up or ask for anything. And when you do, they play it off instead of being attentive and apologizing for purposely leaving things out.
Their cacio e Pepe is an abomination. The sauce is just oil with a hint of cheese and cracked pepper. It tastes like a watered down mac and cheese that a less-than-an-amateur cook made at home. The sauce is just straight up oil.
Their meat sauce was OK. Tasted like store-bought sauce.
They over cook their pasta, too. They should know fresh pasta is very easy to overcook.
Their waiters also don't communicate with each other, so we were asked the same questions twice.
The worst thing is, the owner was present that night. He clearly does not care how the place is run and the customer experience. This speaks to the unprofessional waitstaff hired here. read more