I've been drinking Multipure water since 1986 and became a distributor in 2010. Every time I have a…read morequestion or need support, the team is amazing! Michele Priest is exceptional--her knowledge, support, and education are unmatched. Every company should have someone like Michele on their team. Kenton Jones is another invaluable technical resource who stands out. The rest of the team is fantastic as well, and I truly appreciate the help from all departments whenever I need it. Thank you, Multipure, for being the best in the business!

I have been a customer with Multipure for 9 years. I order my replacement filters faithfully. A few…read moreof my neighbors and friends also have their units, and all are very pleased with their service and functionality. Every year I call to order my replacements, they not only have a human answering, but a kind human. They have always been extremely helpful. I have read the 8 reviews on yelp for this company. I am surprised that after 50 years of business Multipure does not have more. A few points to consider. All Reverse osmosis systems are difficult to install. In my opinion they are a waste of finances and of our valuable water. They remove all the beneficial minerals our bodies need to thrive. They are a very costly system to maintain and waste a ton of water. Just stick with their easy to install solid carbon block filtration systems.

Dear Management, I…read moream writing to recognize Steve S. for the exceptional service he has provided me over the years. He is, without question, one of the best customer service representatives I have ever had the pleasure of working with. Steve is always friendly, professional, dependable, and genuinely kind. Every delivery is made with care, and he consistently goes above and beyond what anyone could reasonably expect. He always places my water as close to my front door as possible, carries it up the steps without hesitation, and has even helped bring the bottles inside when I've had difficulty carrying them. Those small acts of kindness make a huge difference and have never gone unnoticed. What stands out even more is how attentive he is. If I accidentally forget to leave my empty bottles outside, Steve has even taken the time to text me to make sure I wasn't in need of water before continuing on his route. That level of customer care is incredibly rare these days, and it speaks volumes about the type of employee and person he is. The reason I wanted to write this email is because I recently reported a leaking water bottle. My concern was simply to let the company know that some of the reusable bottles may be reaching the end of their lifespan after being reused many times. My concern was never about Steve. He simply delivered the bottle that was provided to him, and he did absolutely nothing wrong. I was genuinely saddened to hear that Steve may have been blamed or gotten into trouble because of my report. That was the exact opposite of what I intended. If anything, I wanted to bring attention to a product issue, not a personnel issue. Employees like Steve are hard to find. His professionalism, reliability, kindness, and willingness to go the extra mile are the reasons customers like me remain loyal. He represents your company with integrity every single time he comes to my home, and I truly hope that is recognized. Please accept this email as my sincere appreciation for everything Steve does. I hope his management team recognizes the value he brings to your company every day. He deserves praise for his outstanding customer service and dedication, and I sincerely hope this feedback becomes part of his employee record. Thank you for taking the time to read my comments and for recognizing an exceptional employee who truly exemplifies excellent customer service.

Tahoe Springs is easily the best water I've ever had, and the office staff were always very nice…read moreand kind. I can ignore the fact that they would change delivery dates. That sometimes the water bottles they delivered would leak. If they missed a delivery, they would tell you they can't come back for two weeks and you need to come by and pick up the water yourself. I am writing this review now because I actually want to re-order the service, but unfortunately, I can't because of a low-class human being they have as a driver. About three years ago, I had a delivery driver for 9278 W. Russell Rd who started missing my deliveries. When I decided to cancel, they actually put the driver on the phone with me (Giovanni C). This guy talked to me like some low-class, ghetto woman trying to beat me up. He told me, "If you come in here, you better be on some act right." It was a total threat and completely ignorant behavior. It saddens me that I can't enjoy the best water around because I refuse to deal with that level of low-class, "tough guy" nonsense. I'm posting this to expose his behavior because I would return as a customer in a heartbeat if I didn't have to worry about this specific individual being my delivery guy. Until then, I'm staying away.

Soft Water Nevada was fantastic from start to finish. Eric was incredibly helpful on the phone,…read moreanswered all my questions, and made the whole process easy. They were able to install the system the very same day, and the installation was fast, professional, and efficient. The system has worked flawlessly ever since. I highly recommend Soft Water Nevada for anyone looking for great service and a quality water softener.

Highly recommended! This company truly deserves your business. I met with three different…read morecontractors to address a yellow staining issue, and this was the only professional who took the time to thoroughly test the water and provide an honest, accurate assessment. If you value integrity and expertise, look no further. By the way, the guy who came out was Scott Hammond.

If I could rate Alta water with zero stars, I 100% would. Here's what happened…read more I recently moved, so I was looking for a new water delivery, and came across Alta. Their introductory offer was really enticing - order one 5 gallon jug, get one free - including free delivery. All in all, I spent $7 for 10 gallons of water to be delivered, which was pretty rad. Things were fine until I noticed I was going through water faster than I thought I would, and I went into their website to see if I could increase the frequency of delivery. Outside of making an account with them online for delivery, their website is absolute garbage. It's clunky, misleading, and not user friendly in the slightest. I wasn't able to locate my account details, only the account history. Ergo, I called. The phone number connected to this place is a mobile device, which just screams SHADY. Also, the phone rings and rings and rings - they never answer. I resorted to texting them and asking them to confirm when my next delivery was. They told me in two weeks, and I requested details on increasing the frequency of delivery. Whoever was on the other end of the text message definitely needs a lesson in customer service. They wanted to charge my card before giving me details of costs. I'm really glad I clarified because delivery is $35 PER DELIVERY. jfc highway robbery. I told them to cancel my service and asked when they'd be picking up the bottles. And then I waited. And waited. And waited. A week went by, and I asked them what was going on. And then I waited some more. Finally, today, I got a response of "keep the bottles" (attached). The quality of the water was great, but so not worth dealing with their shady business and awful customer service. I ended up going to Sparklett's - waaaay better website, a much better customer service experience, and they're not charging an arm and a leg for water. If you need water delivery, go with Sparkletts - they're pretty fantastic. Avoid Alta at all costs. Ye be warned.

Wonderful water store with friendly service and great pricing…read more I bought a glass water for a very inexpensive price & all the accessories to make the water easy to dispense. Great local store with excellent customer service!

This family owned company did an amazing job with our comprehensive water system, the great water…read moresoftener champion system and a reverse osmosis with alkaline cartridge stage made our water go from terrible and itchy to smooth and in the case of drinking water delicious. Max and Bailey thank you!

Very professional and responsive. They went through all the options with me to help determine the…read morebest fit.

I got the 5-Stage Refiner with KDF-55. Whole process was great. Install went perfectly. I don't…read morethink anyone else has 16% resin, so I appreciate that it's offered. Works fine, does what a water softener is supposed to do. I like that it uses a Clack control valve - they're simple with few moving parts - and last a long time. If you're in analysis paralysis with all the different choices - save yourself the effort and get a unit with this valve.

My husband and I were looking for a water softener and contacted a few other companies. Jason was…read moreby far the most knowledgeable out of all of them. He was very direct with his information and didn't try to upsell us like some of the other companies. His prices are also extremely competitive. We were able to get the 5 stage refiner and reverse osmosis for less than half the price of what we were quoted else where. Scheduling and install were also quick and painless. From start to finish, everything was very easy and considering how affordable it all was, we wish we pulled the trigger immediately after we bought our house.

I recently replaced my old Krystal Pure system after more than 15 years of reliable service. The…read moreinstallation team did an excellent job, making sure the new system didn't extend any farther than the old one--a detail that was especially important since it's located in the garage where my wife parks her car.

Received quotes from a few water softener companies and decided to go with Las Vegas Quality Water…read moreWorks. And we are sure glad we did. After hearing from the warehouse manager on why their products are superior to others, as far as dealing specifically with Las Vegas water, we scheduled our installation. Btw - while we had a tech out to see what system would work best for us, the tech, Tristian, I believe, checked our main water valve and said we should have it replaced, since the pressure to our house was dangerously high. No other company bothered to check that. As far as how our installation went, Jordan came out first thing in the a.m., after we received a text, letting us know of his arrival. Met with a smile and an explanation and he went straight to work. He was later joined by Dominic, and the two proceeded to complete the job. They did experience a hiccup during the install, but quickly remedied the issue. Nice to know that these guys know what they are doing. They tidied up the install area, fully explained how the system works and what we need to do, signed some forms and they were on their way. Efficient, courteous service on a 105 degree day. Couldn't ask for anything more. Thank you LV Water Works, you have a satisfied customer in us.

Cannot leave enough stars!!…read more Layne came out to do an assessment for us on water quality and discuss an RO system installation. He discussed the variants of the RO options available and tested for water hardness, said we were good but he did notice that our pressure wasn't great, and actually helped us resolve an underlying issue we were having. Thanks Layne! We called this morning to get on the installation schedule and were helped by Heather. Very knowledgeable and efficient. Could not be happier with them thus far. I anticipate installation will go as smoothly and can't wait to drink clean water from the tap

Very professional! Excellent choices- good pricing! Appreciate quick timing for installation!read more