Best Burger in East County. Best Music in Boulder County. We were there on opening day and have continued to make it our weekend afternoon go to place. FANTASTIC read more

Johnny Cash is the esteemed hero of the great restaurant Waterloo, located in Old Town Louisville. People from Waterloo pride themselves on "Real Food, Real Music, and Real Friends." The atmosphere is sure to fit any occasion, whether it's a family outing, a get together with friends or a first date. Local musicians bless the stage on any given night. Just check out the calendar online to find out when the next performance is. If you are the type of person who loves to enjoy your food outside, Waterloo has a great patio area. If you bring your kids along, don't expect to get the regular old coloring book to keep them busy. Etch-A-Sketch is the old school toy available for anyone to play with. The service is top notch. Tables are clean as soon as the customer takes off. Within a minute or two a waiter or waitress appears to ask you what you would like to drink. The waiters and waitresses patiently wait for you to be prepared to order. Once you order you will be surprised how fast your food comes out. The food comes out properly cooked and hot. The waiter or waitress gives the proper amount of attention, they ask how the food tastes after you've been able to actually taste a few bites, refill drinks without having to be asked, and when you ask for something they bring it out promptly. Waiters and waitresses don't take forever to initially bring the bill or bring it back after you have provided payment. The process allows you to get in and out how fast or slow you, the customer, wants. The food is fresh and natural. The food is Texas based. There are a wide variety of options not only on the menu, but daily specials as well. Although I settle for a club soda or Shirley Temple myself, the drink menu seemed quite extensive as well. Cocktails, draft beers in cans and bottles, wine, or whatever you fancy is provided. I started my meal off with a small plate (a smaller version of an appetizer) of Waterloo's Infamous Poppers (Mini Plate $3/Appetizer $6). Fire roasted jalapenos are stuffed with cream cheese and wrapped in applewood-smoked bacon, served with a side of house ranch or blue cheese. If you are looking for a kick in the mouth these poppers are for you. They had great flavor and my tongue recovered by the time my meal came. I ordered plain Mac & Cheese with chicken ($9). The blend of cheeses are smoked Gouda, asiago and provolone. This Mac & Cheese is one of the tastiest I have ever had. If you are a fan of Kraft Mac & Cheese, you should order this to know what yummy and fresh Mac & Cheese actually tastes like. This menu is stocked full of delicious options and I can't wait to return to taste something new; that is if I can be strong enough to order something different. The portion sizes were big enough to provide a full stomach and leftovers. You pay for the food you receive. It's fresh, natural, and there is lots of it. Overall I was very pleased with my first visit to Waterloo. It was a great atmosphere, pleasant service, and great tasting food. I recommend this place to anyone looking for a solid and laid-back meal. read more

This restaurant celebrates the music of Johnny Cash and other rock and roll type items. We had the smoked wings and we found them quite quite good. The Signature Potato Burger was a very interesting burger that maintained a lot of flavor. Patrons are allowed to put whatever toppings they want on their burger, but I probably would have preferred if the chef would have picked a good set of toppings for the burger. Maybe that's personal preference. I tried my friend's macaroni and cheese and it wasn't anything to write home about. Nor was the ceasar salad. Nonetheless, I think the overall quality of this place is nice, and I especially like the atmosphere. I recommend that you spend money at this establishment. read more

Been a fan of Waterloo for a decade. Have been twice since they moved three doors down. Just returned from a fairly mild Friday night, in which we waited to be seated and then waited again to be seated once our table was ready. Our server seemed oblivious, the manager spilled beer on me, the table -- and now my shirt -- was covered in bbq sauce. They offered to not charge us for the food after over an hour of waiting once we ordered. What food? We left without eating. A really sad new chapter for a Louisville staple. Bummed. And still hungry, but happy to be out of there. (First time ever commenting on any service or site, by the way. Ever. I miss my philly cheesesteak.) read more

Amazing! My husband and I went there because we wanted patio dining. They did not disappoint. The cocktails were delicious. I would HIGHLY recommend the jalopeno, cucumber margarita. SO good. We had burgers that were also very good but the entire menu was so good we had a very difficult time choosing. They're opening a bigger place right next door. We cannot wait to go again and see how awesome it will be. read more

Probably my go-to downtown favorite! If there was one negative it would be that I wish EVERYONE didn't know how awesome it was so you could always get a table. Great bartenders, killer food (everything from tacos to burritos), nice beer selection...all-around super fun place to be if you are at the bar, in the main restaurant, or on the cool back patio! read more

I went to Waterloo, one of my favorite go-to spots in Louisville last Thurday and was surprised not to find Bradford tending the bar. I stayed for a couple of drinks but was disappointed to find the usual energetic and entertaining atmosphere was greatly subdued. I think Waterloo has lost a great asset with the departure of Bradford and I am not sure I will hang out there as much. read more

had fish tacos and slaw....way too fishy.....had to remove it from the tacos....this coming from the guy who has eaten all kinds of weird stuff....the slaw was lacking....i had a bite of a burger and some sweet potato fries....the burger was good....ive had better sweet potato fries.....i would advise sticking to bbq and burgers here read more

The atmosphere of this place is amazing! The food is very pretty, but is very tasteless. It reminds me of how women hide all their evil behind five layers of makeup. I guess Waterloo has to hide all their tasteless food behind some badass craftsmanship. If your just looking for a great place to drink beer, then this is your place. If you want some delicious food, then probably should look elsewhere. read more

This has been a great spot in Louisville since it opened years ago (a few doors down.) Burgers are great, nachos are great, nice new rooftop deck and upstairs bar/restaurant area. All around a good place for lunch or dinner. read more

So, let's talk burgers, folks. You know when you're just in that GIMME A BURGER STAT! mode? Like, nothing else will do? And we're not talking drive-thru-order-a-burger kinda burger. I think we're pretty clear on the kind of burger we want, mmmkay? Waterloo does deliver on the burgers here. I've eaten them a few times and I approve. The rest of the menu? Um, not so much. It's almost like they decided to put all the focus on the burgers, and then, as an afterthought, realized they needed a few more items to bulk up their menu. Their entree salads are dinky (I'm like Elaine from Seinfeld- when I want a "big salad" I mean a BIG SALAD. Not a bowl full of lettuce sprinkled with a wee bit o' protein and veggies). I tried the Austin Philly on my last visit- typical Philly, but with jalapenos. Hello pretty server- where are the onions, and peppers? And what's up with the severe invasion of jalapenos? This was a jalapeno sandwich with a lil' bit of beef. Like many of you, I am a french fry whore and the fries ARE good, but so, so salty. I woke up in the middle of the night and pounded 2 huge-mongous glasses of water on account of I was as dehydrated as a sailor. And, oh yeah- I should mention that my first choice was the pulled-pork bbq' plate and was told they were out of bbq. At 6:30. On a Monday night. Huh. Apps include typical bar-scene apps. Ya got your artichoke-cheese dip, your wings, your poppers.... yawn. Wow me here, people!Waterloo truly does rock as a fab place to hear some live music, imbibe in some brews, hang with the locals of Louisville, etc, and, of course, get a yummi-licious burger. 4 great reasons to go... And that is all. read more

The Waterloo takes mediocrity to all new depths. They have a great new location, with more space, and yet they make TGI Fridays seem like gourmet fare. Twice we've tried their mac-n-cheese, and twice it has been radically unimpressive in the flavor department and far less than hot. Truly, it's a feat to screw up mac-n-cheese. Then, I ordered a cheeseburger, medium, I got a slab of nearly mooing ground cow. Sorry Waterloo, strike five, you are most assuredly out. read more

I recently ate at the Waterloo and my experience was mortifying. It smelled as if there were dead rats underneath our table. The food was tasteless and seemed as if it had just come from the freezer. Management was rude and condescending when we complained about our food. I was blatantly disrespected and was uncomfortable the entire duration of my meal. Hostile environment with sub par food. Would not recommend. Feel like the health department needs to come in. read more

Went to have dinner at waterloo. Took the waiter a while to ask what we were drinking. We both had beer, and the grilled avacado as an appetizer. After a littl bit, our beers came amd the waiter took our order. I asked for the waterloo burger with a sode of guac, no onion. The wife asked for the fuego, on a gluten bun. The order came out and my burger had onions, the the wifes was on a regular bun. She told the sever it was to be a GF bun and thry sook it back. I waited for her burger to come back and we started to eat. Bitin in my burger is was pink, I looked at my wifes and it was more raw than mine. They also forgot the chipolte ranch on her plate thats supposed to be there. I told the bnb original waiter that I had ordered a side of guac and he looked surprised, like I didnt tell him. I ended up leaving half the bn urger in my plate and didnt want anymore Overall the service was really bad, and the food even worse. This was the 2nd time I have been there and wont go back. read more

Mediocre service, nothing really exciting to remember or write home about. Happy hour is standard.

My burger was raw inside so I sent it back wanting medium - they sent me a new one well done (i.e. Pretty close to burnt). Not the first time we've received a raw burger there read more

I love the Waterloo. Cute atmosphere, great happy hour menu everyday from 4-6pm. The spinach enchiladas, house fries with gorgonzola sauce, the spinach salad and the artichoke dip are all wonderful. We come here all the time with our kids and I have only once had less then great service. The rest of the time the servers have all been friendly, attentive and pretty speedy. If you go early around 5pm food comes out super fast which is awesome with young kids. read more

So....if you look at many of the reviews already posted, you will notice a theme about their burgers. Dry - not very moist - came out quick which was a surprise - like a hockey puck - etc....When they started out their burgers were very good. That is because I believe they cooked them to order. Now, it appears as if they have resulted to "Sandbagging" their burgers. For those not in the restaurant business, this is a lazy, poor quality, way to "get ahead" of any rushes and speed up food service. Bottom line is they cook them ahead of time, hold them off to the side, and wait for an order to come in and put the burger patty back on the grill to re-heat and serve. Unfortunately, this results in a dried out burger, that sometimes does not come out hot enough (cause they didn't re-heat it long enough). You can tell it was sandbagged because it looks grayish, is served way too fast after ordering( if a medium burger comes out after only 6 minutes, something is wrong), and it is dried out with very little juices coming off of the burger. A fresh cooked burger coming off of a 500 degree grill or flattop will have a lot of juice coming off of it when you bite into it. Especially if it is ordered medium to medium rare. Come on Waterloo! You guys can do better! Quit trying to turn tables and taking short cuts on quality. Of all places in town, your's should strive to serve the best burger on main street. read more

Waterloo is a bar with bar food. The Happy Hour specials are terrific and the burgers are quality. Good beef, good fixin's and good music make this place a no brainer if you're in the mood for a burger and a beer. The chili-lime wings are delicious and probably the better wings in the "Great Louisville Wing-Off", which is an ongoing battle in my stomach. Old Louisville Inn has your standard Frank's, but they're always cold. These taste like they have a bit of Frank's in them and then a nice lime kick with the dusting of chili. They won't burn your lips but they'll please your taste buds. Burgers can get pricey, but you can put anything on them: peanut butter, fried egg, fried onions, mushrooms, you name it. Sweet potato fries are a sure bet, the potato salad however, is not. Very eggy. After you've had dinner, go across the way for some gelato at Paulie's and skip whatever dessert Waterloo is offering for the day. read more

Love this place. Great musical vibe with a hip feel but not pretentious. The sweet potato fries and wings are great - they have great pub food with a quality bent. The specials and live music are a nice bonus to add some life to cute Old Town Louisville. The service was also great. Very pleased to have this place near my home! read more

Waterloo Icehouse has the potential to be a great bar, but it's not. The menu is overpriced and aside from the burgers, most items miss. Their turkey sandwich wrap tasted like cardboard. read more

Stopped for lunch based on the burger reviews Had the Classic with an order of onion rings. Beer choices were definitely local which was fine. I found the burger to be tasty with a light char. The bun was rather dry so I would give the entree a B+. Rings and fries were solid but not outstanding. Atmosphere was loud with a full house. read more

Long time guest at Waterloo prior to the location move but our last visit was a terrible experience. We got to Waterloo at about 5:15pm on a Friday night and it was just starting to get busy. 1. The waitress could not handle her section and barely addressed us. We order our drinks (glass of wine and an ice tea) and then 15 minutes later she came to take our order. After she took our order she asked if we were still ok drinking water. We informed her we had ordered drinks and she brought them about 5 minutes later. 2. My daughter's $8 quesadilla had literally no cheese and because of this the tortilla was super hard. All kid meals are priced at $8 and do NOT include a drink. PB&J, MAC and cheese, chicken tenders should not be priced so high. 3. My husband ordered a burger cooked medium. Our food probably took 25 minutes to come out (ceviche, quesadilla and a Burger cooked medium) and my husband's burger was so under cooked that the meat was cold. I'm assuming our food had either not been ordered or was forgotten by the kitchen. We never were asked about refills. 4. We spoke with the manger about our issues and he said he'd take the burger off. We had to ask the waitress for the check and when she brought it, the burger was still on the tab. I flagged down the Manager and he did take care of the tab leaving only the glass of wine. Just buy the glass of wine too! It was so disappointing. Not going back. read more

I have been in and out of Louisville for long enough to watch the space that Waterloo occupies reinvent itself more times than Madonna. Waterloo actually manages to still feel like an "authentic" Louisville blues bar without the bone chilling skeezieness that the spot has had in its past. Gone are the toothless townies that used to be the backbone of the Louisville bar scene, and they have been replaced with a pretty modern, hip crowd. The food is solid if uninspired, and as this locale has always done, they pull in some very good local talent. I will go there again. Why only three stars? Well, to start with, their AWESOME selection of European draft beers are more expensive than some of my favorite spots in Denver, and to be blunt, it really pisses me off when suburban bars are more pricey than their uptown cousins. The waitstaff is pretty neutral as to whether or not you get a drink unless they know you, and we end up fighting the throngs at the bar to get drinks in spite of the fact that cocktail service is theoretically available. These two problems pale in comparison to the big one though; the music is always loud enough to melt human flesh. Now, I am neither old nor stodgy, and when I go out I like to feel the energy of the band. But there is that fine line between a good, loud live music venue and sticking your face under the main engine of the space shuttle at liftoff. Waterloo crossed that line in the drivers seat of an exotic European sports car and giggled as they pushed the throttle to the floor. I know that bands LOVE to be heard from three towns over, but Waterloo would be well advised to either take control of the volume, or invest $40 in a cattle prod. Sweet merciful crap; that place is loud. read more

We want to send props out to this restaurant. Great Food! Great Customer service and great summer nights in front of the restaurant on Main Street. Ask for Kelly Jo to make your experience over the top. read more

After years of loving this place, it's getting the coveted 5 stars. Love this place for the food, the vibe, the great music, and the great staff. Don't miss the jalapeno poppers if you're a glutton for punishment. They range in heat from a 5 to 11. Taco Tuesday is also a deal not to miss. The weekend brunch is killer too. read more

Yes! This place is awesome...attentive staff and good food :0) Would highly recommend this for a quick bite/drink or for those who enjoy live music. read more

The quality of the food brings down their rating for me, Staff and atmosphere are good. The mules are good drinks, love their Dark-n-Stormy, food is just ok. I've been there at least a dozen times and it is consistent. Probably the place to go to in Louisville to meet people for drinks, have a bite and sit outside. Very reasonably priced, but I'd be willing to pay more if the food was fresher. 4 Stars for everything else, 3 Stars for food. read more

I love the food and vibe of this place- casual dining with an Austin, TX twang. Our go-to place in Louisville.

Went for brunch/lunch and what a treat!! Amazing menu, friendly staff, delicious food, super cool environment. Love it!

The mahi sandwich has just the right firmness and flavor. I highly recommend it. The jalapena poppers are spicy tasty and wonderful. Waterloo is in my regular rotation. read more

We love the loo. They have it together in every aspect. Eat everything. It's all good!!!

Super delicious!! Every time I've come here has been for lunch. But service was great, and so was the food. Def recommend the sweet potato fries! To die for! read more

I love this place. The outside deck is the greatest and they have awesome music playing all the time

Arguably one of the best Burgers I've had, even if I think it was wrong on the receipt. I ordered the Waterloo Burger, and on the receipt it said it was the Plain Jane, which really didn't make much of a difference in price, like maybe a dollar cheaper, so no complaints. Kinda cave-ish inside, which I didn't mind because it made it feel more intimate and cozy. The Burger itself was fresh, the ingredients did not seem frozen or pre-made, but it came out pretty quickly. Our server was friendly and attentive, and for two people, (my dad and I) I would say $30 for two people might be a little expensive, but it's actually worth it because you're getting fresher ingredients, and the experience of sitting in a cozy little joint, looking at photos of legendary musicians hanging on the wall, ranging from John Coltrane, to Paul McCartney. (And of course Johnny Cash). Plus my dad and I ordered a plate of Nachos to split so really for two people, had we not gotten nachos, would probably only be $22. They had a special $6 Burger, my dad got, while I got the slightly bigger Waterloo for about $10. I've eaten a $10 Burger before at the stadium of my favorite Professional Football Team the (Favorite Team Name Withheld). And I must say that Burger tasted like $2, and not $10. This however tasted like a $10 burger. Nachos were good, but they had an unhealthy amount of Jalapeño peppers, so maybe ask for them without next time. Overall good lunch experience, no real big complaints, although my father was under the impression that the only Musical selection would be Johnny Cash... Oh well. read more

This is my hometown place for pub food and a great atmosphere. I love the mahi sandwich and their burgers are awesome. Salads also very fresh - kid friendly in the early hours read more

Food was good, but it took an hour and a half to get ! There was only 4 other tables and all we ordered was a burger and chicken strips ! If you're going to have high chairs for kids you would think they would have a kid menu !?!?! read more

Waterloo has a great chill atmosphere with excellent staff. We went in for dinner on a Saturday evening, got seated immediately, and served very quickly. The servers were on point and efficient, but still relaxed and having fun. The food was excellent as always. Grateful for this gem in downtown Louisville. read more

Had the half and half BBQ plate and found it to be excellent. Both the brisket and pork were quite moist, tender and possessed a nice smoke flavor. The only downside was the extreme noise which was a bit much for lunch. Service was professional and flawless. If you can put up with the noise, I would recommend Waterloo. read more

Super cool atmosphere, great service, live music, and decent beer selection. Family friendly in the daytime and once the band comes on it's a good adult bar. Minimal vegetarian and fish selections, over priced, and poor wine selection. Because of the meat/cheese centered menu and high prices (felt this way after 3 visits) I won't return. :-( read more