The food here is horrible! Borderline inedible. Ambiance is nice, but staff incredibly rude and offputting. I would never recommend Waterloo to anyone. There are far better places in Louisville to eat and drink. We brought our issue to attention of the manager and he was rude and dismissive. I have never been treated this way, let alone been served this quality of bad food. read more

We just popped in for a snack - such a cute environment with exposed bricks. There's a nice bar, and upstairs and outdoor seating. We were 20 minutes early for The Loo Hour which is 3-6 pm daily and has $5 wells and house wines, $1 off drafts, $2 off apps, $3 tacos. But $6 special for Store. Pat's on Guinness and Jamesons. Their blue cheese dressing is great, with a little sprinkle of the cheese on top, so I really loved my side salad. My hubby had wings, honey siracha and chili lime, spicy, smokey flavor, a winner! Our server was brisk and efficient. We enjoyed ourselves. I'd love to visit in the summer! But please, don't serve my Guinness in plastic ever again!!! read more

Waterloo - Wings - Burgers Near Me - Louisville, Colorado

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Mice were running around during my meal. Server was nice enough about it but manager was rude and dismissive. I lost my appetite after seeing the mice and didn't want to eat my meal. Manger said he would discount it but wouldn't take it off completely. this place is unsanitary and the management is unkind and childish. I heard them all laughing about me and my husband having a problem with the mice as we left. read more

Great service and highly recommend the chili lime smoked wings and habanero blueberry margarita! read more

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Waterboo! $2.75 soda water. Who charges for soda water from the bar? I can afford it but brah. And the burgers weren't anything to tell anyone bout. Go to the BBQ place or the pizza place around the block. MUCH better with free water. read more

I have been here twice now and each time has been amazing! I've seen lots of reviews regarding the service time being slow- we have not had that issue at all! Also, aside from that, restaurants are struggling during covid. Before you make a bad review, please pay attention to how many servers/bartenders are on vs how many customers are in. If you see servers hanging around chatting and ignoring you, then continue on with the review. For us, our server was always moving and grooving. We came prepared to order everything to make it easier and had literally 0 complaints! On to the food- this most recent time I got the steak mac and cheese and a side salad, my friend got the southwest salad and sweet potato fries and we had the jalapeño poppers to share! The first time we had the jalapeños, they were SPICY. This last time, they weren't as spicy but still amazing. Just be warned- the spice is hit or miss but the flavor is always there! My fiancé and I both love the steak Mac and cheese! All of their dipping sauces/salad dressings have also been really good! I also had the blueberry habanero marg and my friend had the blood orange marg. Hers was STRONG which is always a good thing. Mine was definitely spicy but delicious. If you like spicy margs, this is your drink. This is our go to place now! read more

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Been here for an hour and a half and don't have food. Pissing me off. Hurry tf up y'all said 20 minute wait that turned into 50min

Nice ambiance, good music, great location, decent service, tasty drinks...but the food wasn't bad but it definitely wasn't good. Kinda disappointing. We had high hopes! read more

I've came to this spot a couple of times but we discovered this place and it's amazing all around. It has some really neat art and is based off of Johnny Cash. I absolutely love the decor! They have really friendly staff, food, and drinks. Amazing place. read more

Waterloo - Burgers Near Me - Louisville, Colorado

They earned a 4/5 because of their AMAZING lobster Mac and cheese. I'm extremely picky about my Mac & Cheese and I don't even like lobster. But this dish totally and completely won me over! Everyone else enjoyed the serious chunks of lobster while I just wanted to inhale the pasta in a light cheese sauce that was absolutely full of flavor. The service here was friendly and helpful, but I have to say that we weren't crazy about the rest of the food we tried. The burgers had good toppings, but the patty itself didn't have that awesome juicy flavor I hope for. Their regular fries were solidly delicious - the sweet potato fries weren't very flavorful. The tacos were meh. And the nachos needed more cheese sauce (which I requested more of). We ended up spending about $100 (tip included) on this meal for Four adults and a toddler. I wish I'd like more than just the lobster Mac and the fries. But now I know what not to get. read more

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I hate to say it but I miss the old Waterloo, the food was way better. The atmosphere was amazing, and the place was buzzing with an energy that I'm afraid was lost in the move. We have been several times since the move but it never quite measures up to the original. read more

I have like this place for a long time. I do business lunch is here. I enjoyed the rooftop. Tonight, I brought my wife here for the first time. The food was pretty good. She really liked The ambience. We took some friends out to dinner and they really liked it. Josh, the owner, stopped by our table. Owners should do this. The little girl at the table next to us was concerned that there weren't enough pictures of women. Overall, a wonderful occasion. This is our waiter. He was a bit rough and dismissive but we still had a good night despite his lack of manners. read more

Waterloo - a group of people sitting at tables in a restaurant - Burgers Near Me - Louisville, Colorado

We went to Waterloo for lunch after a morning of adventuring near Longs Peak yesterday! As always, the service was outstanding, very courteous and professional without hovering. We were impressed with the selection of wines and very pleased with the Waterloo Red, which is a California Cab! The husband had tacos, which he loved. I had the Waterloo burger, and next time I'll remember to order my burger med-rare, because the Medium cook rendered the burger a bit dry, but my bad! The fries definitely should have been salted immediately upon retrieval from the fryer. But overall it was a good experience read more

I know Waterloo is beloved. I KNOW. You can tell by the swarms of people driving around Boulder County with GOD BLESS JOHNNY CASH bumper stickers. But I have a theory: they only love the stickers. Or they're just plain sentimental about the place? I can't figure out any other reason. Every time I go, I'm deeply disappointed. I try to manage my expectations, allow time for the bad memory to fade, and then try again. But it keeps getting worse. I HATE to leave a bad review when the industry is struggling during a pandemic, but I have been giving Waterloo second chances for over seven years and they keep. Getting. Worse. We can't go on like this. It's not me, Waterloo: it's you. I won't recap the last seven years to spare you the agony, but will instead focus on the latest letdown. I ordered a burger. Low risk, right? How hard is it to make a decent burger when your whole menu is basically pub food? (Difficult, apparently.) I had to get a gluten-free bun*** because I can't digest gluten, so I asked the server to please make sure the kitchen toasted the bun. The burger arrived. Reader, the bun was not toasted. The server had not noticed, and did not reappear for quite some time. By the time said burger was placed before me, the bun had disintegrated and I hate to scrape it into a revolting pile, then knife-and-fork the burger. Which, again, to be clear, was not a good burger. The server, when we explained what happened, was extremely apologetic. To the point where *I* was now having to reassure her "no, it's fine, I know I'm taking my life into my own hands ordering anything gluten-free, I actually have basement-level expectations. No, no really, I actually don't mind things that taste terrible! I swear, I enjoy disgusting textures! Don't worry about it!" I still left a generous tip because I'm not a monster, but she could have comped it or given us a gift certificate for a future discount, or a free drink. But no, I had to give her a therapy session because the kitchen messed up and I went home hungry after overpaying for objectively bad food. Anyway, I know I'm the outlier when it comes to Waterloo, but I have to be honest. It's not good. They don't even know how to mix a tasty drink, which is a travesty. ***this is not a review of Udi's products, but Waterloo (like so many local restaurants) uses Udi's gluten-free buns, and the world needs to know that Udi's products right out of the bag are TRASH. If you can digest gluten, I'm happy for you. Gluten makes food delicious. But if you are in food service and you can digest gluten, I BEG you to taste things before you serve them to your customers. You cannot be a chef and expect me to believe that a room-temperature Udi's bun straight out of the bag is in any way acceptable. It is an act of violence. You're better than this.*** read more

This is our go to spot in town! Everything is great & even with celiac disease, I do fine with the limited GF options -- I wish they had a gf local beer on tap. Great service, always bumpin' busy & the staff is quite friendly! read more

Pros: -The Bartender was very nice and personable -Good music except one very sped up Earth Wind and Fire song -Nice atmosphere -Good location and nice outside seating -Burger was pretty good -Can accomedate gluten free -Peach Cider was pleasant and refreshing Cons: -Service took a LONG time to order. We got drinks at the bar and then were placed at a table, but then our server did some Houdini level witchcraft, because she disappeared for about 20-30mins. -Onion rings weren't great read more

This is my second "offense" at this place and I still love it. We came here with a large group of local athletes rafter a sporting event. The brunch is the way to go! Amazing try the avocado toast. Also the eggs Benedict are to die for. Top it off with a Bloody Mary (which is a whole meal alone - olive bacon and jalapeño). The service is friendly, laid back and quick! A friend of mine is gluten free, they adapted to that. Another friend, yes she is a coffee snob, wanted an espresso, and since they don't offer it, the waiter offered to go across the street and fetch her one. Way to go the literal extra mile! Good job, we will be back!! read more

Waterloo - Eggs Benedict - Burgers Near Me - Louisville, Colorado

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Ordered nachos & wings it took 1hr for them to get to us. & the food was delicious & the service was okay but the manager took off a lot on our bill. read more

This is just a solid place for a great drink, tasty food and solid service. Went for dinner on a Saturday night and grabbed a seat at the bar. Our group had beer and wine and started with wings and mussels. Guys thought the wings were spicy and flavorful. The mussels were tender and the grilled bread dunked in the broth was the bomb! There were 6 unopened mussels which should never be delivered to a customer. Highlights for dinner were the grill cheese and tomato soup and the pastrami sandwich. I had the soup and it was perfect! The onions on the grill cheese were not necessary. The rye bread was delightful and the sandwich was not greasy. The Austin beef steak is very spicy and very good. Another friend has the lobster roll and if you are used to an east coast roll this is not it! But she said the roll saved it. It is more like a lobster salad. Will be back to try some other items. read more

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I'm an old timer from Louisville and remember when this place used to be Senor T's which had the best food & service! I was feeling nostalgic hoping I would have the same experience but was disappointed. The food was very underwhelming which is surprising in this day and age. However The atmosphere was nice, rooftop seating a plus. Service was good. Just wish the food was better. read more

We came with 25 people and said "we'll do anything you want, other tables, outside, whatever you need." The manager was rude and offended we wanted to eat in the restaurant. read more

I don't say this lightly. The worst experience I've ever had at a restaurant. No point listing everything off because it was all terrible and my entire party was very disappointed. We went with some locals who warned us the service was terrible. I'll leave a 20% tip as long as the meal shows up before closing but this is my first time ever not doing so. Avoid at all costs. read more

We ran the Monster Dash 5K in Louisville and had a voucher for a free beer so decided to check this place out for dinner. It was delicious! The grilled avocado is one of the best appetizers I've ever had and I will be going back when I visit Colorado just for that dish. My sandwich was also delicious and my friend had the Bahn mi tacos that she truly enjoyed. Orange chocolate martini was great! I was a little bummed that they were out of the stout I ordered but the bartender came over to explain, gave me the last of the stout, and offered other options. I'm from out of state and was visiting family this weekend. This is a place I'll request we go when I visit in the future. read more

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Went here for a birthday dinner and thought it was great! We were able to sit on the rooftop which was really enjoyable. Everyone was spaced out (per covid) and they also had a really large outdoor seating area set up in the street along with the other restaurants in the area. Loved the Austin TX vibe and music themed decor. All of the food we got was delicious! Everyone ordered different items (tacos, hot chicken, steak and brisket sandwich, salad, bison burger) and we also ordered some appetizers (grilled avocado YUM and nachos). All of the drinks were really great as well and their happy hour deals are legit. Would definitely return here! read more

Update: Went back because the first time was amazing and we were deeply dissipated. I hope this was a one off but our food was totally opposite of the first time. Will not be back for a while if ever. Try tangerine down the block for breakfast/brunch they have a more consistent product. Poppers were HOT and amazing and the bacon was crispy witch is a hard feet for most places. Chicken fried steak was great and the gravy was even better! Hash browns were not so good but doesn't really matter if the star is amazing. Service was spot on and checked on us multiple times. We will be back! read more

Waterloo - Waterloos Infamous Poppers - Burgers Near Me - Louisville, Colorado

Went here very recently. My boyfriend got the Waterloo Burger and it was delicious. I, however, got the Turkey club sandwich and it was borderline inedible. It fell apart as you lifted it because it had old guac on it and Turkey was burnt from the grill. Next time I'll stick with the burger. The bartender was very friendly and accommodating. Would go here just again, just wouldn't order that sandwich. read more

We've only been here for cocktails and apps. Love the cocktails and the bartenders are great. Cool bar too. The apps are basic but really good. I'll update if we eat there. read more

Wow!!! This place is pretty cool. I was in town for business and had this recommended by a local. The decor is all music related, old records, tapes, awards, and art. Did I mention they also have a second story patio!! The food here is good, nothing too fancy which I can appreciate. I had the bacon wrapped shrimp for an appetizer and the Fuego burger for my entree. In the description for the shrimp, they say colossal, and they didn't disappoint. As for the burger it is said to be spicy. They didn't lie, it is packed full of jalapeños, and accompanied by a generous portion of guacamole. I enjoyed it, but am looking forward to trying some of their other options. I will definitely be returning!!!! read more

Waterloo - Bacon wrapped shrimp - Burgers Near Me - Louisville, Colorado

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Absolutely amazing! I loved this place, dim lights, nice music. Loved the rustic decor and Johnny cash memorabilia. The food was good and the customer service was great. read more

Waterloo - Artichoke dip - Burgers Near Me - Louisville, Colorado

We went to Waterloo for their new Sunday brunch on Christmas Eve day. The food was incredible and my daughter and I fell in love with their "Hound Dog" drink. The décor is incredible and if you love music, you will be fascinated with the collection of guitars, paintings and photos. The photo is of my daughter's meal. There were 5 of us. Lots of options on the menu. And, the food was yummy and very flavorful, not overloaded with salt like some restaurants do to enhance flavor but mess with your health. I had Huevos Ranchero and the accommodating chef made it vegan for me. Personally, I would like them to incorporate more plant-based/healthy vegan menu items/options. I can't wait until summer when they open up the upper level deck. Great place to hang out with friends! This may have been my first visit to Waterloo, it will not be my last!!! read more

Waterloo - Huevos Ranchero with a Hound Dog drink. Yummy! - Burgers Near Me - Louisville, Colorado

We love Waterloo. It is our go-to place for date night in Louisville. I like to get their wings and margarita. My spouse loves their burgers and cucumber lemonade. read more

Good food, music. God bless Johnny Cash.

Visiting Colorado and wanted a local place to eat that was sensitive to people with health issues. I picked Waterloo because their menu stated their burgers could be made with gluten free buns and their tacos are gluten free if they are made with corn tortillas. So I was hopeful they could handle my no salt request on top of my gluten free needs. I ordered the brunch burger and asked for no salt, no bun (wasn't extremely hungry). The waiter couldn't understand no salt until I stated no seasoning. I asked for no salt on my fries also. I left the bacon so my husband could eat it. When I got my meal there was a regular bun, salt on the fries and the patty was seasoned. Maybe it was cross contaminated but if it was then their grill needs cleaning. It took over 45 minutes to get our food because "there was a party of 20 upstairs" the waiter said when he apologized for the wait. Since it took so long to get our meals I decided not to return it, though I probably would not have been able to because the waiter never checked in, just grabbed glasses to fill as he walked by. I decided to eat the burger without the bun and completely regretted it. I ended up having a severe flare up due to the salt! Ending the night with a vertigo attack (and many other issues) was not fun! I gave 2 stars because the waiter did apologize for the wait and kept the drinks filled! read more

We took my nephew and his girlfriend here in old town Louisville, and absolutely loved everything. My wife has the Santa Fe Salad, I had the Maui fish sandwich body were excellent. My nephew had the street tacos and his girlfriend had the another Mexican plate, both very good. Old town Louisville has a lot of great restaurants. Very nice place to visit. read more

Manager is absolutely terrible. Claimed my stroller was too bulky and actually went as far as saying it was too "gigantic" to be seated in his restaurant and that I could leave it at host stand or be seated on the patio while it was raining. Not family friendly and clearly doesn't have any children himself to know how it is taking kids to dinner as he expected me to hold my 4 month old the entire dinner and have my stroller sit at host stand. We went to a neighboring restaurant who was very accommodating and friendly. Wouldn't recommend Waterloo at all and not sure how they ended up the manager they have now. Not a good look. read more

Although they seem to be out of my favorite thing often, which is the smoked turkey, their grilled chicken breast they give in lue is wonderfully smoked and totally delicious. Fun environment and atmosphere too. Every waitperson I have had has had a cool and interesting personality. read more

I had the chicken wings from a recommendation from the waiter, they are smoked then fried, sounds delicious, but makes them very dry. Not recommended. My buddies burger looked good, but he said it was average. Wouldn't pay downtown Louisville prices for this place, not sure how they have such high reviews.... read more

The potato bun trust me! This please is great, when they have bison on the menu its my go to choice.I haven't been in in a few months, but if you can also get the brisket+avocado half it sounds a little strange, but is in my top 5 meals in town. I'll go here again and again. Never seen a live show here, but I have heard good things about the small venue. read more

If it weren't for the wait staff, the rating would be a 1 Star. Advice to any restaurant- if you're understaffed, close off a section and resist the urge to seat guests (despite the fact that you have space). Opt for high quality food, satisfied customers over seating guests right away. Now, our server warned is of the wait time, which I appreciated. That said, a cold burger served on a very hot to the rich plate is inexcusable. I really wanted to like this place. read more

Six of us stopped in- seated right away. Drinks and food were great! Cool place with a good vibe.