I purchased a car in February 2025 and had one of the worst dealership experiences I've ever…read moreencountered. The finance manager, Ronald Brock, fraudulently added a $4,000 warranty and a $1,000 GAP insurance policy without my knowledge or consent. He hid these additions in the paperwork during the signing process. I had explicitly told the salesperson that I did not want a warranty -- and yet, they added it anyway, behind my back. When I discovered this, I began emailing Ronald to have the charges removed. His replies were condescending and dismissive, and after a few exchanges, he stopped responding entirely. I sent multiple messages through the dealership's website contact form, and the only reply I received was a suggestion to call Ronald directly. I made it clear that I would only communicate via email, as I wanted a written record of everything -- especially given the clear deception I had already experienced. When Ronald did respond again, he made explicit promises that the refund would be issued to my bank. But that promise went unfulfilled -- until I filed a complaint with the Better Business Bureau (BBB). Only then, after more than three months of silence, delays, and evasions, did the dealership finally issue the credit to my bank account -- at the end of May. This dealership's behavior was deceptive, unethical, and predatory. They intentionally added products I did not agree to, then ignored me for months, apparently hoping I would just give up. It fits every stereotype of a sleazy, dishonest car dealership. I will never do business with them again. And I strongly advise others to stay far away from this dealership. If you value honesty, transparency, and integrity in a car-buying experience -- look elsewhere.

Smooth transition. Marco and Julie were efficient, well…read moretrained, and personable. Ron was a good salesman and TO-Ed when he needed to do so. Thank You, Carwise Penny Lans Wulbert

Igor is the best. He has gone above and beyond for me countless times over the years. I drive a…read moreMini Cooper S, and it can be difficult to find a trustworthy mechanic who truly knows foreign cars. Igor not only specializes in them, but genuinely cares about his customers and always takes the time to help however he can. Instead of going to the dealership and getting overcharged, go see Igor. He is reliable, honest, thorough, and does excellent repair work. It's rare to find a mechanic you can completely trust, and Igor is one of those people. 5 stars all day. Always grateful. Thank you, Igor!!!!!

Very Happy with my 2 years old Lexus repair. This auto…read morerepair shop was recommended to us by Family . Igor was very helpful recommended best option for major repairs. Very happy with results and seamless repair of our vehicle. Will recommend this shop and honest,prompt service. Thank You

Danny Rodriquez is a total pro; excellent follow-up, complete and factual answers combined with a…read morefriendly approach to the process. I live in Chicago so the distance was not easy but the info/photos/follow-up made Classic stand out. After dealing with Danny, Deborah handles the paper work and she even made that part delightful.

Recently purchased a car from this dealership. Worked with Alex Dominguez. Was the easiest car…read morebuying experience in my 45 years of purchasing cars. I much appreciated Alex's honest, accommodating and non-aggressive style. The lack of a hard sell was unique to my experience. I would highly recommend this dealership and Alex, as well as finance officer ( Debra Shore).

I buy and sell on OAS frequently and they are always professional and friendly. Instead of giving…read morestuff away or throwing things I don't need in the trash and taking up landfill space, I get a few bucks back. It's a win win! And for buying, it's always been a seamless experience.

I can't say enough good things about Obenauf Auction Service! My dearest friend who was in need of…read moreselling the majority of her household items in order to downsize was extremely happy with their service and received more for her things than she expected. She received very fast, professional service from the kindest and thoughtful people running the show there, from the owners to all the staff! My friend is completely satisfied and forever grateful to everyone over at Obenauf Auction Service! I am also forever grateful to them for all they have done to help my friend when she needed it the most! we can't thank them enough! I wish I could give them 100 stars! I'll never forget them for taking such a massive load off my friends shoulders in such a short time and the quality service she received from them!

We went through Swap Motors and couldn't be more smooth. Would definitely go through them again…read more They don't low ball you like all the others.

Was very impressed by this business. Made selling my car very easy, and offered a fair price…read more They were at least 10% above Carvana and well above the many dealers that throw out low-ball offers when you are selling a car. Paid off my loan via their dealer's online portal and gave me my equity on the spot in cash, at my own bank. (A cashier's check would also have been fine.) Ask for Ozzy Sanchez or his associate Kyle. This is a great way to securely, quickly and fairly sell your car!

Pleasantly Surprised. Had an unhappy relationship with Gurnee Hyundai over my 2020 Santa Fe (oil…read moreconsumption) and wound up trading it in on a 2026 Santa Fe (actually LOVE this vehicle). Thrilled to find that the "New & Improved" Gurnee Hyundai is exactly that; New & Improved. Staff were pleasant (Service & Parts), and leadership honored a promise made by someone who no longer works there. From the shuttle driver to the service writer, to the mechanics, my experience 6/10/26 could not have been better. I sincerely hope this is the new normal! I was blessed by their commitment to service.

Our college-age son's vehicle wouldn't start, so we had it towed to Gurnee Hyundai for diagnosis…read more The service department told him the car needed a new engine for approximately $14,000, or a rebuilt engine for $13,000. Wanting a second opinion, we took the vehicle to another mechanic, who determined that the engine did not need to be replaced. They correctly diagnosed the issue and repaired the car for substantially less. Unfortunately, this is the second time we've experienced what we consider questionable service practices from this dealership. Based on our experiences, we will not return and cannot recommend them.

Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

I hired Montway to transport my personal vehicle to another state as part of my move…read more Because the shipping cost was high enough to exceed my credit card limit, Montway proposed splitting the payment: a deposit by credit card and the remaining balance in cash. I agreed to this arrangement. I was also told that paying the balance in cash would qualify me for a discount. However, as soon as I provided my credit card information, communication completely stopped. Instead of charging only the agreed deposit, Montway charged my credit card for more than the full agreed amount without my authorization. As a result, my credit card exceeded its limit. Since then, I have repeatedly tried to contact Montway by phone and email, but I have received no meaningful response. The only emails I continue to receive are automated messages demanding that I approve my credit card payment. To be fair, the carrier that Montway assigned was professional, courteous, and did an excellent job transporting my vehicle. They are not responsible for this issue. My complaint is entirely about Montway's billing practices and customer service. It is also concerning that the transportation proceeded normally while the payment dispute remained completely unresolved. At this point, I genuinely don't know how to resolve the situation. I expected clear communication and honest billing, but instead I was left with an overcharged credit card and no way to get answers. Based on my experience, I cannot recommend Montway.

DO NOT CALL THESE PEOPLE. The hinges on my door are bent and my door handle on srt8 is broken…read morebecause they pulled too hard.

From the owner: Towing Business In Chicago Auto accident recovery ,…read morePrivate Property impound management , auto auction tows , repossession recovery , Stolen auto recovery , all insurance accepted