1. Wave Kids

1. Wave Kids

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Bloomingdale, IL

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Wave Kids

4.3 (3 reviews)
Closed 10:00 am - 5:00 pm

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Goodwill Store & Donation Center

Goodwill Store & Donation Center

2.8
(23 reviews)
0.7 mi
$

The Home Edit was here! Check out the colorful rainbow in the women's T-shirts! I love it!! It…read moreshows great care that Goodwill would take the time to arrange T-shirts by color. Just a quick stop in to look for a T-shirt today, but I didn't find any that I could live without. Last visit I found a cool retro looking "Life is Good" T-Shirt with a V neckline that I just love!! Most T-shirts are priced at $4.99. Go to Goodwill to discover a treasure that is just waiting for you!

I worked at this Goodwill location and have taken some time to reflect before writing this review…read more I truly hoped my experience would improve, because when I first started everyone seemed friendly and welcoming. Unfortunately, that first impression did not match the reality of working there. Training was minimal, and I was expected to figure out most responsibilities on my own. Instead of receiving consistent guidance and support, I often had to rely on trial and error. As time went on, it became clear that management treated employees differently depending on who they liked. There were obvious favorites who were allowed to do very little work while others were expected to carry the workload without recognition or support. The biggest problem at this location is the management culture. It is, without question, the most toxic work environment I have ever experienced. Concerns brought to management were ignored, especially if they involved employees who were considered favorites. Rather than addressing problems fairly, management often appeared to dismiss complaints and protect certain individuals. This created a workplace where accountability was inconsistent and morale steadily declined. Professionalism was also lacking. It was common to hear managers gossiping about employees and customers instead of leading by example. Rather than creating a respectful and supportive workplace, the environment often felt negative and divisive. Several managers spent more time in the office on their phones or socializing than assisting employees on the sales floor. The lack of leadership left staff feeling unsupported and overwhelmed. I was recently terminated for reasons that I still do not fully understand. What makes that especially frustrating is that I witnessed other employees engage in the same behaviors I was accused of without facing any consequences. Whether intentional or not, the inconsistent enforcement of policies created the impression that disciplinary decisions depended more on personal relationships than on company standards. I also observed practices that concerned me as a customer. On multiple occasions, when merchandise did not have a price tag, prices appeared to be determined arbitrarily rather than according to a consistent pricing policy. That raises concerns about fairness and transparency. Perhaps the most disappointing part of my experience was watching so many good employees leave because of the work environment. There seemed to be a constant cycle of people quitting due to poor management, favoritism, lack of communication, and workplace drama. Instead of asking why employees were unhappy, management appeared to focus on protecting themselves and maintaining their inner circle. I was also deeply troubled by comments I heard were made regarding people in recovery from addiction. As someone in recovery myself, hearing that individuals with a history of addiction were viewed as "those kinds of people" was incredibly disheartening. Goodwill's mission is centered on providing opportunities and helping people overcome barriers to employment. Hearing attitudes that seemed inconsistent with those values was one of the most disappointing aspects of my experience. Goodwill promotes itself as an organization that changes lives and provides second chances. Unfortunately, this location did not reflect those values. Employees deserve to be treated with fairness, respect, and professionalism--not favoritism, gossip, intimidation, and inconsistent discipline. There were a few employees who genuinely cared about their coworkers and customers, and they are the only reason I would ever return to this location. They deserved much better leadership than they received. I sincerely hope corporate leadership and Human Resources take employee concerns seriously and evaluate the management at this location. Good employees are leaving, workplace morale is suffering, and unless meaningful changes are made, I believe the problems will continue. .

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Goodwill Store & Donation Center
Goodwill Store & Donation Center
Goodwill Store & Donation Center

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Kohl's

Kohl's

2.6
(49 reviews)
0.1 mi
$$

Usually enjoy going to this location, but after today I will NOT be returning. To the cashier who…read morethink it's okay to complain about other customers, with the customer in front of her, how RUDE, UNPROFESSIONAL, and EMBARRASSING to witness. Get better staff & better training. At her grown age she should know better. How disgusting to hear her say "those people are always like that" to a pair of hispanic ladies. Racist, rude, unprofessional and disgusting.

Attempted to pick up an online order that was in two parts. Picked the first part but the system…read moreincorrectly processed both parts. Asked for help and was referred to manager Donna. Donna advised the staff who updated the order that day were gone so nothing could be figured out. Then she offered the following: go home and call back tomorrow, assume the 2nd part of the order was cancelled and a credit would be received. Not acceptable. I asked the following: process a return for the item not received, check the store and see if the item is there, at least provide documentation that I was leaving the store without the full order. Response was a hard "NO" to all three. I advised the situation was not acceptable but nothing else was offered. When I persisted she became belligerent and reiterated there was nothing she could do (or was willing to do more accurately). I still persisted and finally she called someone else. It was then quickly figured out the 2nd part was indeed there but in a different location. If I had followed any of her suggestions I would have never received the rest of the order nor a refund. I have been a Kohl's customer for 35 years and this is by far the worst treatment I have ever received. This person should not have a job that includes customer service.

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Clearance-man section
Clearance-man section
Kohl's
Kohl's

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Wave Kids - childcloth - Updated July 2026

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