I always have a great experience at Weir Canyon Acura for my service. Brando Alegre greeted me kindly had a smile on his face, great customer service. Loved that he answered all my questions. Service was excellent. Even though construction is going on they had my car ready in a timely manner. I love that they value their customers. Thank you again Brando for the great service and friendly attitude. Have a wonderful day, Annabel :) read more

I want to start by saying I've purchased and had my Acura's serviced here for over 6 years. Brian is by far the best service person and I give him 5 stars. This last visit was NOT with Brian but with a new service person. My 18 year old son brought his Acura Integra for a simple oil change and even told them he had a coupon for it. What should've been a special $59 oil change via mailer received was up charged to $170 plus. 100% unprofessional and unacceptable also tried to force my son to sign the paper work to start the service including the unnecessary recommendations. I had to call the dealership and stop the service because they wouldn't listen to my son. Lot's of changes at this dealership lately and not for the better. I'm taking my business elsewhere for service and future purchases. read more

This review is for Brando A. In service dept specifically. We had a battery issue and I had to get the car towed to the dealership. Mind you, this was a battery that was replaced at the dealership recently and was under warranty still. I dropped the car off at the dealership at 5 pm on Wed and he said he would let us know first thing in the morning what the diagnostic result is so I can determine if I will need a rental car or it will be fixed before my kids' pick up the next day. We had to call him 3 times at 9:30, 10:30 and 11:30 and his response was "How can I call you when the diagnostic is not done?" Ummm maybe you can tell us that, so we can get a rental car in the morning if you are not able to provide a loaner (which you guys never have) I get that the garage gets busy but all he had to say was, "it doesn't look like your diagnostic will get done this morning. I think it is safer to get the rental" he didn't communicate anything significant until my husband finally had to go into work (he already missed 3 hrs in the morning) and Brando kept gas lighting both my husband and I on the phone. I was desperate to rent a car when I heard nothing until 12:30 pm. So I had my friend drop me off at enterprise car rental but they told me had run out of car for the day. Thankfully, they were able to bring a car from a different location quickly which was an amazing customer service. I had 3 kids to pick up in 2 different schools starting 1:25pm and he called at 1:20 and said now the car is getting done and will be ready in 20 min. Really? I get that not having a loaner is out of his control but he should do a better job of communicating with customers who are feeling overwhelmed with disruption involving jobs and kids. He is dismissive and makes you feel like you are bothering him. It's your job to communicate with your customers! It is extremely unprofessional and condescending. We go out of our way to get our car serviced at Acura and we are extremely disappointed with Brando and his demeanor. I would not recommend my family and friends to get cars from Acura or get their services at the dealership if I have to deal with a person like him. It's such a shame. read more

It's unfortunate that this experience turned out not so great. I actually have never been treated this awful by any dealership. I made an appointment for B1 maintenance (basically an oil change) on a Friday at 4:30pm on their website. The morning of, I get a call from a service advisor named Brando there asking for me to call back. I called back within 10 minutes. Hours went by before my call was returned. Now, I know work gets busy and what not, don't get me wrong... but I don't even know why he called and if I should still come. When he finally calls back, he says it's takes an hour and a half to do this and the mechanic leaves at 5. We all know an oil change takes minutes, NOT hours.... And- How is this my problem? Why is the appointment even available to book if it can't be done? I told him I will be there as early as I can, but can't guarantee that. I got caught in traffic and made there by 4:11pm. Early for my appointment. This man steps out of his office and just stares at me scratching his head, looking irritated and confused. I told him I was here for my appointment and he tried to turn me away. At first, he said to come back in the morning. I said okay, what time? Then he said he will see what is available on Monday. MONDAY? No. Absolutely not. We actually went back and forth for a few minutes. I was ready to ask for a manager because what is this really about? You just want to leave early or something? Before I could get that point, he realized I was not letting up and he went to talk to the mechanic. He seemed completely okay with my appointment. It was only Brando who had an issue. He advised me to wait in the waiting area(which I had to find on my own). At 4:52pm, Brando came back to let me know my car was done. All of that fussing and complaining he did and my car was done in 30 minutes! This man is rude, unprofessional and ruined the entire experience for me. I don't know if I would come back here. Everyone else was nice. It was actually another service advisor who walked me to the waiting area. I was hoping to make this my shop. But if I do, I need to make sure this guy is not assigned to me. I wouldn't let him groom my dog. read more

Moe gave me exactly what I asked for: a bottom-line, out the door quote on my new Acura with all the taxes and fees, etc. itemized. And he was willing to do all of this online so I knew exactly the price I was paying before I drove to the dealership. Not only was it a very competitive offer, all the numbers on the sales contract matched the quote, line for line with nothing added. No pressure, no hidden tricks, no confusing sales tactics. Transparent, up-front. And they didn't drill license plate frame holes in my front bumper! read more

Best experience i've had at any dealership. Came to check out the Integra Type R. Very welcoming and knowledgeable. Very honest and straightforward. Ben Tasdighi helped us out and was more than exceptional. I would 100% recommend requesting for him as he made the experience easy and is the perfect example of a helpful salesman. Will definitely be coming back to this dealership! read more

Watch out!! Take your car in for minor issue told something first time second time they start changing parts because "THEY THINK" it's going bad. Make sure they 100% know because they test drove my car 20 miles for a steering issue which no need to put 20 miles on my car, they compared to another car same year BUT.... did they compare who drives, how many drove, was it used for a commute car was the mileage comparable...NO. Had to take back because so much play and so loose and now it cracks and all I get is "it's in spec". 100% cya for they problem continuing, instead of doing as I asked, they changed out parts and now my car that had super low miles and minimal usage drives like a bucket of bolts. DISSAPOINTED as I have recommended them to others who also purchased from Weir and I'm return customer who now hates how the car drives after they "fixed". read more

Brian T ritz in service is great to work with, he takes the time to hear you out, and address any service needs quickly and effectively. His caring and genuine demeanor really shine. I purchased here and service here as well all aspects of my interaction here has been professional and pleasant, I highly recommend this dealership. read more

Took my car in for an oil change as I was getting ready to go on a trip... they came up with all sorts of issues with the car and quoted over $6K to fix. I went to get a 2nd opinion from a recommendation and was told car is fine. It's been a many months, and the car still fine. These sort of scare tactics are why people don't trust dealers. read more

Sales team was great and no pressure selling tactics. They had the vehicle ready for a test drive as soon as I got there. My sales person was Ben and the finance manager Mike both were great to deal with. Thank you both for making the process of buying a truck so easy. I would highly recommend these guys. read more

I wanted to publicly say thank you to Weir Canyon Acura, really special thanks to Mike Baker, Bryan Keroles, and the financial staff. My family and I recently tried to buy an RDX from an Acura dealer in Sacramento... eeek horrible treatment there, we ended up buying one on Carvana. After seeing that aspect RDA I was convinced to trade in my older (2005 Ferrari) for a modern super car, an Acura NSX. Weir Canyon Acura helped me and made the process seamless. 2021 NSX, no miles on it .... Beautiful. I guess it's true how the saying goes "I might not remember what they said, but I will always remember how they made me feel.." Here, Mike and his staff made me feel welcomed and treated me as a friend. I would highly recommend talking with them if in the market for a Honda or Acura, best group of people I've met, trustworthy, honest, open & frank communications (start -finish). read more

Weir Canyon Acura - Perfect right out of the box car. - Auto Repair Near Me - Anaheim, California

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In my 10 years of leasing cars my experience at weir canyon Acura has hands down been the best. They went above and beyond to make a deal work for my financial situation and I got the car of my dreams. They treat you like family! Special shout out to Ben & Pablo for showing me the car buying experience can be a positive one!!! All love!! read more

Weir Canyon Acura - Business Card - Auto Repair Near Me - Anaheim, California

I had an outstanding experience with Brian Tritz, the Service Drive Manager at the Acura dealership in Yorba Linda. He went above and beyond, making sure my recall appointment went smoothly and even provided me with a fantastic loaner car. His professionalism and care made all the difference. I highly recommend him and this dealership read more

Dealer used to be the best. Not only did I buy my car here, but my car has been here for all services. I was told I could bring my car in for car washes whenever I wanted when I bought... Last few years things have really gone down hill. Started with no car washes, then no services on weekends - you have to go next door and wait a long time at Honda, now they no longer honor competitor coupons. So I'm here on a weekday and no one came to my car when I pulled up so I walked to an advisor to ask for help. Parts dept is a ghost town and the coffee machine is down because it's low on water. What happened to this dealership.. so disappointed. read more

Never disappoint, Acura makes every experience unique and customer service was excellent. Thank you Jesus

Fantastic experience upgrading to a brand new ADX! Special thanks to Bruce and the finance team for making this happen. I have been coming to this dealership for 20 years, and there is a reason why I keep coming back. They treat you like family and will help you find the best deal possible. My new ADX drives like a dream, and I couldn't be happier with my purchase. read more

I've been trying to lease a car from Weir Canyon Acura and reached out multiple times via email and chat. Unfortunately, not a single person has contacted me to assist with my purchase--despite repeated follow-ups. The only person I heard from was Alyssa, who kept saying someone would be with me shortly. That "someone" never showed up. What makes this worse is the message I received from Angel, who promised, and I quote, they would "roll out the red carpet and treat every customer with the best customer service out there." Sadly, that couldn't be further from the truth. If this is how they treat a potential buyer, I can only imagine the lack of support when a real issue arises after a purchase. I was genuinely excited to buy from them, but this lack of follow-through and accountability speaks volumes. If you value communication and customer service, I strongly recommend looking elsewhere. read more

We spent 2 hours there trying to secure out the door" price of MDX...the salesman never gave us an answer! He kept dancing around it asking how much we wanted our monthly payments to be. We finally asked for the general manager who was equally evasive and downright rude. Needless to say we left and bought the car the next day elsewhere. Very confusing that they did not want to make a sale that night! read more

My experience at Weir Canyon Acura was phenomenal, Ben T. Was amazing. more than helpful to me, he was very kind, straight forward and was able to get me the deal I was looking for in a car. Would highly recommend him and this dealership for your car purchasing needs. read more

Weir Canyon Acura - Card - Auto Repair Near Me - Anaheim, California

I'm pretty sure Weir Canyon Acura pulled some strings to get my last review removed, so here I am again with the sequel you didn't ask for but desperately need. This time, it's my latest visit for an issue that just won't quit, much like their excuses. First off, the GM? Yeah, no. Despite what they claim, I never heard from the actual General Manager. One of his lackeys shot me an email, probably while the GM was busy not caring. Spoiler alert: they never actually fixed the problem. I've even got the paperwork to prove it. That picture? Yeah, it's their own writing confirming the issue is still there. But rather than fixing it, they're busy coming up with creative reasons to charge you for repairs you don't need. At Weir Canyon Acura, it's not about the quality of the work or the satisfaction of the customer--it's about squeezing every last dollar out of you while they laugh all the way to the bank. read more

Weir Canyon Acura - Last trip report - Auto Repair Near Me - Anaheim, California

Had a great experience!!! Bruce McCurdy is your guy! If you want a great deal on a New Acura do not go anywhere else. He rolled out the red carpet for us. And my wife is happy with her Mother's Day Gift. Happy wife. Happy life. Thank you Bruce for making it happen!!! read more

Weir Canyon Acura - Wife's new baby - Auto Repair Near Me - Anaheim, California

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Thanks to Brian and the Weir Canyon Acura service team for always performing service/maintenance on my 2019 Acura RDX in timely and professional manner. I appreciate your service. read more

Had the pleasure of doing business with Hooman and am very pleased with his professional and friendly approach and was impressed with his overall knowledge of the vehicle lineup and trim levels . With his guidance, my mom was able to narrow down her options and became confident that the electric car would suit her well and we drove away in a beautiful red ZDX! read more

Weir Canyon Acura - Auto Repair Near Me - Anaheim, California

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Michael Tran was exceptional. He always goes above and beyond to offer the best service. Thank you I appreciate you read more

This is the worse place ever ! Got a car need to pay off my load they have no info who my finance company is ! No account number ! No one had answers ! This has been going on for a week ! No call backs ! When I call they hang up because they don't have answers ! This place is a scam don't go here !!!!! read more

I went in to get my tire replaced. Bryan was friendly and easy to work with. The work was done quickly. I'm very happy with my experience at Weir Canyon. read more

My Service Coordinator Jesus Avalos Jr. was tremendous and won my business after I had called three other dealers more local to me prior to calling Weir Acura. Jesus not only answered all of my questions fairly and accurately, but when I asked a few he didn't know the answer to, he actually did me the favor of bringing service tech Justin on the call. Justin offered me new info about the procedures to change the oil on my NSX that I hadn't heard of prior, and between Jesus and Justin I was instantly sold and booked the $500 oil change. (Tustin Acura wanted $900 for the same job, but what's worse is they had no knowledge that my car requires 7 separate drain plugs be opened!) I couldn't be more pleased with the result and I will be back! read more

Brian, my service rep, was awesome! He addressed all my concerns and requests. He was very personable and had a great sense of humor. These qualities make him an excellent rep to seek for any service needs. read more

Went in for service when initially moved to area, overall service was good. Went to try to schedule next service but nearly impossible to get someone on the phone. Yes you can book online but sometimes you have unique vehicle conditions on which you need to speak to advisor. Ended up moving to Tustin Acura for a quick response. read more

Iyman was absolutely great! He was very professional and helped our family purchase the perfect car. I highly recommend him for those wishing to receive a quality experience from a knowledgeable salesman. read more

Ask for Bob! We went in to buy an Acura NSX. He was courteous and educated not only on the new cars but also the random used cars on the lot. He took the time to help us, we got there when he was about to go home. He did not say one word about it or complained, just kept answering our questions with a smile and got to know us a little. His good service is was kept us searching for the NSX across 3 lots. However, the NSX was not ready to be sold to put it kindly. First, we went on a goose chase around the whole lot to find the NSX. We were told it had some charging "issues." Finally, we found it in the Honda back lot, but was not able to open it and check it out inside. I would've gave it 5 stars, but the experience with the NSX gave me no choice. We were ready to buy, Bob was ready to sell, but the Dealership did not have the car ready for anything. Regardless of the $3 savings on the internet post, we still went to negotiate a cash offer and they dropped the ball. Maybe it was the universe telling us that was not the car to buy... read more

Just bought a great car from this dealership! Had the best experience. Ben T was super helpful and got us through a seamless and hassle-free purchase in 2 hours! Great car, so happy with our purchase and the entire sale. Friendly, clean, caring and no upselling-Will return for future cars. Answered every question from before we walked in to after we left! Ask for Ben T. read more

My wife and I had a recall done on our vehicle, they saved a loaner car for me, adviser Brian Tritz was excellent from start to finish. Always kept me informed how long it would take and when I should expect my car to be ready, he was on point thru the whole process, Thanks. Also shout out to advisor Jesus Avalos jr. For helping me when I checked my vehicle in and getting me in and out with a loaner. Team work make's the dream work and Weir Canyon Acura has a great team that has each other's back when one or the other is busy. And my wife said the car felt great driving it home. read more

Ben was excellent. Made everything quick and easy. Mike, sales manager also nice and personable. Mike, practice your coin flip haha!

Brian is always courteous and knowledgeable And helpful I am glad to have my car service here.

Today I had the most pleasant experience purchasing new Acura MDX , the sales rep. Mr. Ayman deserve a 10 Stars Rating for his , Professionalism, Attitude, Friendliness, Positivity and overall his honesty and his awesome demeanor. I sincerely recommend him and Mr Mo Masreya for their follow up to bring me back to their amazing store , the entire team lead by Mohamad were simply awesome Thank you for this awesome experience. read more

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My husband was about to buy a used Integra from Carmax, but decided to shop around first to see if he could get a used one for at a reasonable, incremental cost. He agreed to a price with a salesperson over the phone and we went to pick it up the next day. The salesperson was actually NOT available, and we had the pleasure of working with Bob (Robert), who honored that price and did not try to sell us on any extras. My husband was FIRM on the price and made it clear. Bob made sure we had waters and even held my baby for me! The process was fairly fast for a dealership, and the handoff to Finance with Eli was seamless. Eli was also amazing, expedient, and pleasant to talk with. He also held my baby!! Both are strong family men and were so so kind and helpful. If you ever get a chance to work with Eli, definitely ask him about how he met his wife. Truly beautiful. It was a great experience to start our weekend. Would highly recommend! read more

I want to thank all those at Weir Canyon Acura. They went above and beyond to make me happy with my '22 MDX. Highly suggest using them

The salesmen wasn't truthful about the model of the car and the manager was really rude and aggressive. I bought the car any way and they were supposed to detail it and it was still dirty especially the roof, with lots of water spots. I think once they realized that I was disappointed about the type of car-MDX vs MDX HYBRID, they were trying to rush me out the door. The Finance Manager (Eli) saved that deal with his professionalism and kindness. I could return it and am considering it. My overall experience from the start was fantastic. The salesmen picked me up. The car was there and I was so excited I didn't pay attention if it were a Hybrid or not. He also didn't tell me it was in a miner fender bender (I pulled my own CARFAX and sent it to him). Discussing the price was easy but when I told the sales manager he got aggressive on me and pulled the take away-you don't have to buy the car crap. Thank goodness for that Finance Manager. Retyping this gives me the awful feeling I had yesterday when I bought it. The GM was not there yesterday and I hope he sees this and gives me a call. read more

Weir Canyon Acura - 2018 Acura MDX - Auto Repair Near Me - Anaheim, California

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Exceeded our expectations!!! Have lots of gorgeous models to check out, definitely not the standard models. We found a car even better than what we were looking for. Extremely easy process, our trade in brought more than we thought we would get. The new car price was below our expectations, interest rate was great, and we were in and driving away in just a couple of hours. We drove away with more than we thought possible in a car that's gorgeous! Isaiah Mendoza was a huge help and a true pleasure to work with....​ read more