As I pulled up to the drive-through ordering kiosk and ordered my burger, I specified NO CHEESE in a Loud and Clear voice. Why the emphasis? asked the clerk, whose name I later learned from seeing him at the pay window was Jose. Because you guys sometimes get it wrong, I said. (All Wendy's burgers come default with cheese and they just add it without checking.) It won't be wrong when I'm taking the order, said Jose. He spoke with such full confidence that I didn't stop and open up the burger when I got it at the pick-up window. But when I did open it up later, sorry, Jose, but IT HAD CHEESE. For this combination of serene promise together with not fulfilling that promise - by putting cheese on my burger when I asked for no cheese - the Ashland Wendy's gets a grade of F-. read more

Sad to see our hometown Wendy's go to hell. Not sure what happened with their management, but I'm surprised the owners haven't been hit by franchise rules. The food is no longer fresh. The restaurant and lobby are filthy. I love Wendy's, but not this one. It's not worth rolling the dice. read more

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Terrible service, rude staff, slow, and argued with each other, swearing, and Manager stood right there, Bun was hard, food was soggy, Bathrooms, tables, trash bins, floors disgusting. Lazy staff, and Manager. ENTIRE staff should be fired. Whoever oversees this nasty place should be fired as well. SHAME on Wendys. read more

My first time there Wendy's on 87 South Ashland Chicago ,IL my first Ime the windows looking dirty the fries they gave me old and dry in addition, The burger sloppy. I take two or bites and threw the rest away in addition, With the fries read more

Lady behind the counter with the glasses is slow as hell I asked for a bacon Nader she asked me if I wanted the son of a baconater I said no then she asked me if I wanted a single double or triple I said I wanted a single then she asked me again if I wanted the son of a baconater, I said no I want a baconater with ketchup and bacon she told me there's different types of baconater after I told her multiple times that I wanted a baconater with ketchup and bacon seems like she finally got it after staring at me for like an entire minute then once I got my food got back to my room open my food. It's a fucking cheeseburger and they made me pay for a baconater this shit just one star. read more

If your driving through and see the signs on the freeway for this Wendy's, Don't stop. This place is probably closed. Other reviewers have said the same thing. Doesn't matter what the website or hours say on Yelp. I came here in the middle of the day and they were closed. An employee with a strange attitude did finally open the door and tell me they close at 3:00 and I could come back the next day and they'd be happy to serve me? A fast food place closed at 3pm? This is a probably bad place to work and they can't get help. Whatever the case, just keep driving there is far better down the road. read more

The dining room is disgusting. Almost none of the tables are wiped down, and a big group of managers were in a corner of the room having a meeting--not a single one made a move to clean anything up even though several got up from time to time. The ceiling tiles are gray with dust, especially near the vents where strings of dust hang down and will eventually fall on someone or their food. read more

I was so disappointed when I went there for my birthday and the drive through line be was so slow, like watching paint dry? Then finally afterc20 minutes the girl told me she wouldn't serve me because my music was too loud? This wasn't just a reprimand, this girl had a drive through attitude. Im all about good, it was my birthday. they wouldn't serve me? it's was cruel, I'm sorrry after waiting forever I played musi, it offended Wendy. never again Wendy Weed. Jack Trout read more

We were so happy to see (Wendy's opening soon ) I wish I knew what was happening before I went through this Wendy's door, I wouldn't of ! Going out /after working all day, your putting me back to work,Not only that but elderly folks standing at the counter to place their order 15teen to 2o mins before someone told them, if you want to eat you must order on kiosk. Also no cash only card.and then your told. No staws ,no lids for drinks ,and while I was waiting for 35 mins I saw 4 other's leave and sayings I rather eat next door at Tacobell or MacDonald's read more

Stopped as I entered Oregon for a quick bit. Been years since I've been to Wendy's. My burger was excellent

Went in to get my daughter a kuds meal. The man at the register was really nice and accommodating. Great customer service.

Not sure what's up with this location but its only open about a 3rd of the time they are scheduled to be. Don't plan on getting dinner there no matter what their website says, they will likely be closed. Drive thru on a Monday night says "Closing at 6pm" which is crazy, who would close a fast food drive thru at 6pm in a collage town, but we were there at 550 and they said they wouldn't take our order since they are closing at 6pm. When they are open the place is just gross inside. Suggest try the new DQ across town. read more

I come here because there are only two drive-thru restaurants in town and the other one is Taco Bell. Problem is, they have gotten my orders wrong more than they've gotten them right. You can't even return a wrong order without a receipt. Like, how did I get the wrong food if I didn't pay for it in the first place? The last time they were out of tomatoes(!) I know COVID is messing everything up, but there is literally a grocery store up the street. The manager could go buy tomatoes. I don't blame the staff for the consistent messed-upness at this place; it's clearly poorly run. read more

Zesty window cashier messed up my order and gave me ranch instead of bbq when I said I had a ranch allergy very unprofessional on top of that 1 straw for 3 drinks , fries were cooked to smithereens read more

The bad: The staff were amazing but were clearly overworked. The poor guy who took my order had to work the deep fryer in between taking orders. The whole restaurant was filthy, and I don't like that they need you to ask for a key to use the restroom. The good: I got a double barbecue cheeseburger, and it was the best eating experience I've had in my entire life. So, so good. read more

I just paid $10 for a lettuce wrapped burger that has no lettuce or condiments and cold French fries. Seriously guys? It's not that hard! read more

Wendy's - Barely edible - Fast Food Near Me - Ashland, Oregon

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The drive through is odd. They need a new drive through voice machine because they can barely hear the customers through the drive through. They also have to type in your cc if its a Mastercard manually into the register which is weird. This plaza is vagabond central in Ashland for some reason so always expect them to be hanging outside the Wendy's. This place isnt terrible per say. I come here at least once or twice a week. It aint to bad of a place. I suggest baconator fries and chicken blt 4$ meal as well as frostys. Wish they had oreo frostys doe. read more

Wendy's - Baconator fries - Fast Food Near Me - Ashland, Oregon

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main manager had a problem with 4 orders in a row. he then went on to say, "4 orders in a row! tell them go fuck themselves"

I have eaten here for years and it's a 2 Star at the best of times. Let's be honest, it's fast food, not fine dining. In addition, they've always been the slowest fast food joint I've ever been to. Lately it has been getting significantly worse to where they do not deserve a single star. Went in this afternoon and stood at line at 5:00pm, only the 3rd person in line. It took 19 min to get my order taken. Then, after waiting another 30 min I had to get in line again to cancel my order and go somewhere else for food. At 5:54pm I finally left empty handed just like the two people in front of me that also cancelled their orders and went away disappoint. It ain't fast food if it takes longer than an hour! They had 3 employees staffed. One working front cashier/deep fryer, one working assembly line & drive-thru, and one guy pushing a broom who wasn't doing a very good job considering the place was beyond disgusting. Eventually the manager came out of the back and grumbled at the front counter trying to help out but kept mixing everyone's orders up. Hey, at least they are still acting as Ashland's only Homeless Shelter, so I guess that will make up for getting 1 Star instead of 0 Stars...although you now need a key to use the bathroom because of that, so maybe that's a wash. read more

Closed at 6pm right now on a Wednesday night 12/8/2021. There are 6 employee cars in the parking lot and there are at least five employees working inside you can see through the window, but they are closed and will not answer the drive thru window. They have been closed for indoor dining completely since at least October. It could be longer but I didn't try to eat indoors prior to October. Sad. :( read more

The food was good, but I had a simple order. I loved the dinning room, it was the second best I have seen in a Wendy's. Wendy's fries are still my absolute favorite of the fast food places. The only things that keep this from a better score are all the shady people hanging out there. Also it was fairly clean inside and out but I have seen much better cleaned fast food places. read more

I was on a break while I was working in town, so I stopped at Wendy's in Ashalnd. The rest of the staff seemed very stressed out so of course I was very patient with the woman taking my order in the drive-thru. As I made it to the second window. The supervisor pushed the woman out of the window so he could do it. He was basically throwing my drinks at me because he was in such a rush. The woman just stood there to the side of him and watched. The supervisor seemed more worried about speed than quality of service. I mean if I'm being honest here it wasn't done any faster even if she was doing it instead. I mean clearly the cashier needs to be trained how to be efficient to multitask properly in fast food. Her just watching isn't going to get the job done. To the woman who took my order, you can find a much better job in Ashland. Wendy's doesn't deserve you. I hear the Ashalnd post office is hiring If I could give zero stars I would. read more

I was here at least 30-20 minutes prior to closing at 12M. I was told they were short on staff and no one was driving through ... after I honked my horn & waved my arms to be seen. So I was unable to place an order after asking. Don't plan on the "closing" hours being "accurate". My Ashland business wouldn't ever be allowed this behavior! BTW, I just wanted a chicken sandwich and it looked like they had plenty of "staff" for that order. read more

So Wendy's food is no longer "hot and juicy ". And they are no longer concerned about cleanliness.

I was on foot late tonight. I walked 20 minutes from my hotel to a grocery store and 15 minutes back, planning to stop by Wendy's for food to take back to the hotel. I drove eight hours today without a real meal since breakfast. When I got to Wendy's, I found that the lobby was closed for cleaning. Since there were no cars in line, I pleaded with them to serve me through the drive through. Although I know it's not usually allowed, the manager was so awesome. In a few minutes flat I had a hot, delicious meal, and they had my eternal appreciation. You guys are the bomb. read more

I usually don't waste my time reviewing fast food restaurants, as I believe people assume that the service at these establishments is, on average, less than stellar. However, Mark is so right. Ashland Wendy's has awful service. The employees are congenial enough, but they consistently get orders wrong. Once, my friend and I went through the drive through and ordered one frosty, and were handed three bags full of burgers. This same scenario has occurred time and time again. We return every once in awhile because my fiance enjoys ordering a chicken sandwich every once in awhile, but we tend to avoid the drive through and speak slowly and clearly while placing our order. read more

Am I really reviewing a Wendy's? Yep. Awkward drive through layout. No landscaping to speak of. Slow response time from the folks inside working the drive through. But my fries were super hot and tasty. The lettuce and tomato on my burger were super fresh. And my frosty was like traveling back in time to 1986 and pretending I knew what the future held for me. read more

My son and his roommate both got food poisoning from this Wendy's. They both had a baconator and french fries. When trying to call this location their voicemail is full and will not take messages and there is no one answering the phone. read more

One of the rare places to eat in Ashland with a Drive Thru. I ordered a Jr "Bacon" Cheeseburger Deluxe and didnt get any bacon, they got my order wrong. $0.29 tax added to my order, ONLY IN ASHLAND.....! Quick service though and good food! read more

Wendy's - Gotta love the Ashland food tax! - Fast Food Near Me - Ashland, Oregon

Went through the drive thru at the Wendy's in Ashland Oregon. When I got home I was disappointed to see that my hamburger had the wrong toppings and was missing things I didn't ask them to hold. My "ice tea " was not ice tea but water with a slight flavor of pop? My fries were a bunch of broken overcooked bits. All very disappointing. I tried to call the location to inform them but I got a " mailbox is full" message. read more

Fast, friendly service. Basic order. Hot fresh food. Average prices. Great for the local college folks as well as towns people, and visitors. read more

A while ago saw an employee not wash hands after the restroom. Gross. Hope they've gotten better with that, But gave them a chance and food overall is good. Tastes like a real burger. Fries are ok. But need to add a little salt myself. read more

Older restaurant, clean, a/c is too cold. The only high chair had a broken strap. Food was good and served fast.

For those complaining about how they don't care about the restaurant being clean, give them a break. I've work fast food and because understaffed often takes a toll especially whenever I go they are usually always busy so no, they can't always get to around cleaning and with their GM literally do nothing ever to help out. I think they do a great job for what the circumstances are. In terms of the keys, I think it's great to get the druggies out. Can't tell you how many times I find needles or questionable stuff in the ladies bathroom and since they added keys, it's stopped. Plus a lot of restaurants usually have keys or codes to their bathrooms so stop acting like it's a huge ass deal! read more

Customer service was not the best as it has been in the past. Not sure if it's just COVID-19 but the service was not at the standards it should be. Coming from someone who works in food service and understanding the expression "fake it til you make it", was not expressed with my interacting tonight. I get it in a sense of dealing with angry customers or them complaining - which was not coming from me - I work in food service. I usually have more sympathy but to not get a "have a good night" or "enjoy your evening" or even a smile, was pretty rude. Also, customers can read body language and facial expression too.. although I only interacted with two people, it's incredibly sad to see the service change.. I'd go in more detail, but it wouldn't be very nice considering.. read more

The worst experience at a fast food place ever. The took my card and refused to give it back for a refund or my food I had to leave and call the police to get it back and wait 2 hours to get it. Meantime trying to get 5 kids food. read more

Stopped here 11 at night. They were closed but opened up so we could change our baby's diaper. When we left they sent us with cookies!!! Thanks Wendy's for your kindness! read more

other than the long line at the drive up, the salads are fresh and deliciously satisfying. one cannot go wrong with a a baked potato and the chili beans are pretty good, too . yay! read more

On our road trip up to beautiful Portland, we stopped by the drive thru. Drive thru service was good. This was my first time ever in Oregon. So, it kind of amused me by the winterish attire that I saw people wearing as they walked by as we stuffed our faces with Value Menu meals (we parked in the little shopping plaza nearby). Also, it's just about across the street from a cemetery. Lovely. read more

Just bought lunch. The prices on my receipt don't match the menu board. Higher on my receipt. When I asked why I was told tax. But it isn't! I followed with corporate and was told "interesting". Seriously!!! read more

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