You can't count on much in this world, but you can count on this Wendy's getting your order wrong every time. "No onions," there are onions. "3 fries," you get 2 fries. "Sweet and Sour sauce," you get either bbq sauce or no sauce. read more

Located at the Smart & Final shopping center, off the Curbaril exit, is Wendy's. With all the bad reviews, I was shocked, they nailed my order that had multiple add-ons. Used the mobile app, that was extremely easy. Showed up and had to wait 10mins. From time of order, until pickup, it was a little over 20mins. The only other knock is they didn't give me any napkins. I ordered the Classic Chicken Sandwich, French Fries, Sour Cream & Chives Baked Potato with Cheese, Lg Coke, Lg Frosty and Cinnabon pull aparts. The chicken sandwich was better than McD's, Burger Kings or Carls Jr. Still old school processed chicken patty, like a large chicken nugget. The bun was typical brioche. The veggies were fresh and the Asiago cheese, I added, delivered nice bite and aged funk. The fries were well seasoned and didn't taste bad, but needed to be a little crispier. The baked potato seemed a little under cooked, but was good, as well. The Frosty was BOMB, as always! I found that I needed to add a little milk and reheat the Cinnabon Bites. They were good! Overall, would rather go here than Burger King, McDonalds, or Carls Jr. read more

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I don't understand how you order a Baconator and get no bacon. This was only the start. Gave me the Forsty with nothing to eat it with. The fries were cold and soaked in oil. Who ever is running this place needs to remove anyone working there. It's not rocket science. For anyone that wants to know I went at 2:45pm so it wasn't a rush of people or anything. read more

Wendy's - Baconator No bacon - Fast Food Near Me - Atascadero, California

Ordered online via the app and when I went to pick it up, majority of my order was not available or not able to complete. There were no chicken nuggets. No mayo, no pickles, no onions and no way to alter the charge since it was via the app. I asked to cancel the order. They were not able to do that. They told me I had to go to the app. Went to the app 48 hours ago and still no response and no refund. This is unacceptable and unprofessional. read more

Having a limited time for lunch, we thought of giving Wendy's a try. It is easily accessible just off the 101 freeway at the Curbaril exit. The interior is clean, bright and modern, with several different seating options. The exterior and drive-thru areas look well attended to. Our selections included Dave's Single and the Bourbon Bacon Cheeseburger, along with an order of fries and a side cup of chili. My buddy had their Bourbon Bacon Cheeseburger, which is a quarter-pound of fresh, never-frozen beef topped with Applewood smoked bacon, American cheese, crispy onions, and a sweet, smoky bourbon bacon sauce, which he enjoyed. He said his fries were hot and delicious. I was not impressed with my Dave's Single (quarter-pound of fresh beef, American cheese, crisp lettuce, tomato, pickle, ketchup, mayo, and onion on a toasted bun) as it simply lacked flavor. I was glad it wasn't over-salted to add a false enhanced flavor, but the meat was a bit overcooked. Be aware that Dave's Original Single is actually a cheeseburger, so if you do not want cheese, let the cashier know. The chili was a bit lacking in flavor, but they gave a Wendy's seasoning packet, which greatly increased its overall flavor. Loaded with meat and beans, the chili was topped off with shredded cheese and raw onions. It was decent, but it should be served hotter given we ate in the restaurant. Service was prompt, the employees were friendly, and the atmosphere was very pleasant. read more

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Ordered a number 3... nuggets.. the girl said they were out of bbq sauce and ranch.. asked for honey mustard... paid, drove off, took one bite of the nuggets and they were ice cold in the middle. I didn't get the sauce or a straw. Had to back... have a baby in the car so went back through the drive thru, they said they had to make fresh nuggets... waited for about 10 min and the girl brought them out and almost threw the bag at me as if she was MAD at ME for asking for fresh nuggets! I wouldn't be pissed if they were only making $10/hr read more

Amazing crew. I came at 959 when they closed at 10. I didn't know this. They made me food and served me with amazing service. , honestly at 1 min till closing I would have said we're closed. They are amazing , great service, and. I'll never be by that late again. I'm sorry for being so close to closing but not sorry to have run across such amazing people 2/22/25 read more

just went thru the drive thru, ordered a taco salad and a chicken sandwich. of course, when I got home half of the salad was missing. This is probably our last time ever, going to this Wendy's. In the past this has happened ,when I called about it they said they had run out of stuff. They just didn't say anything about it when I ordered it. When I called this time the guy said he put a pomegranate dressing in the bag ( he did not ), plus who eats pomegranate dressing on a taco salad. we got a bowl of lettuce and a cup of chili, there was a little tiny bag of tortilla chips, with 3- little strips in it. No receipt, nothing, I guess this is what $20.00 a hour gets you, today. Needless to say we won't ever be back,ever read more

Just got lunch from here as I was paying the other employee brought my food to the window, which was insanely fast, so I didn't hesitate to ask if my food was made fresh. The cashier agreed with a smile as I drove away I did in fact realize that my food was not made fresh, so I tried to call them. Phone was not answered upon more than several reasons disappointed, and will not return. My kids were hungry and I felt bad having to make them wait , but eating cold/unfresh food was probably worse read more

What a weird day today was for this visit. The burger was delicious as always: fresh and hot, and well made to order, but the fries were definitely old as could be, obviously reheated, yet somehow hard and cold. No salt whatsoever on the fries, and no salt in the bag as requested in my online order on the app. Considering that we were one of only two customers in the place you'd think they'd be able to do a better job. read more

Wendy's - Awful, cold, reheated fries - Fast Food Near Me - Atascadero, California

The Chili Cheese Fries we're REALLY good especially for $1. I told the cashier I was dining in and it was on the receipt. As I sat down and opened the bag, lo and behold ... no fork and no napkins. Now this was going to be MESSY! So much chili and cheese. Now I don't want to eat like a Cave woman. So I got up off my butt and asked for these items. These young-uns have not developed their restaurant finesse yet. Or ... maybe they eat with their fingers and wipe their hands on their pants or shirt. Too fun of an experience. read more

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Who cleans the frosty machine ONE HOUR before closing? Atascadero Wendy's does...they even have new frosty add ins which is why I went. C'mon Wendy's, the frosty is the only good thing you sell. read more

I am giving three stars because overall not everyone there is at fault and the food is not the issue here. Red Flag! Drive through situation. Make sure the total they give you at the speaker is what they ask for at the window. Then check your receipt. This is about more than my $.02 cents. Went through the drive through. The employee (sounds like a younger guy) tells me $19.98 at the second window. Pull up to the window another man an older looking manager opens the window and says "20" (not $20 just 20!) my first thought was "yeah that's what I'm paying with" as I reach for my $20 bill. Hand it to him and thought well I know the kid said $19.98 now I'm curious. Kid asks me to pull around since one of the items wasn't ready and closes the window but now I want to see my receipt that they never offered me. So I wait and they ignore me at the window for a couple of minutes. Finally the kid opens up and I ask for my receipt. He gets it for me, it's at the end of a long list of receipts that weren't given out, and as I review I see the total is $19.98 shows I paid $20 and then says my change was $.02. So I tell the kid "I'm sorry you gave me one total, the manager tells me another, and at the end no change is passed back. I don't really want the two cents but that's not the point here." The manager never comes to the window. The kid apologizes and tries to give me my change but I refuse it saying "If someone needs it that bad they can keep it". So I pull around to the front. The kid comes out soon after, walks up with the order and says "I'm sorry again, here's the two cents". I told him "honestly I don't care about the change. What I care about is people being honest". He says "I really understand we have a business to run here and that's not how you do it. " I replied "My thinking is how often is this done and how quick can change add up. Also if the till is counted and there's cash left over and the receipt shows correct change is given, where does the extra money go?" He said he agreed and understood. I added "My daughter said I'm being a Karen but I'm not mad at anyone I just think dishonesty needs to be brought to someone's attention as it's never okay, you don't let someone try to take advantage of that." Kudos to this kid for his maturity. I feel bad he had to hear it from me but my mind has thought all kinds of scenarios over about how the other guy could have handled it or what his reasoning was and at the end of the day I decided that he chose to just be dishonest. read more

It gets a 1 because 0 isn't an option. It was empty when we walked in and the tables were all dirty. The bathrooms were trashed. Our order was wrong and it wasn't like anyone else was there. Also, you have to buy spoons, but they're out of them. LOL. Good luck eating a frosty with your finger read more

Service is always fine but they always give you like minimal fries. It's just weird. Like how much yall reallly saving? read more

Wendy's - Large fry cause I wanted to share with my wife. Why is it only like 2/3 filled? - Fast Food Near Me - Atascadero, California

So a new person being trained however the trainer was very snippy and kept saying "I Know" When I said I didn't want the chicken nuggets with my jr cheeseburger she would not delete it saying it is part of the meal. However on the ticket she charged me $7.19. On the ticket was a jr cheeseburger combo that included fries and I wasn't charged separately for that. I was tired of the girl's attitude and just paid the ticket. I felt bad for the young man who was new to the job. I do not recommend this Wendy's at all. The one in Paso Robles is much better. At least they don't charge you for nuggets unless you want them. Also no ketchup in the pump machine. The girl needs to be trained more in customer service. read more

Wendy's - Fast Food Near Me - Atascadero, California

The "system is down" this has happened many times i have tried to go . Often times they say cards are not able to be used and do cash only.

Still no samsung pay! No deal breaker, just a bummer. Only one car in line at 437 pm on a Wednesday night. Love that.

This place looks like it is going out of business! No soda in the machine, food is made like crap. Fries have been sitting for hours under a warmer. Nothing is stocked for napkins, drink lids. This is a poorly owned franchise! The manager is here and can't make sure things are up to par. I know this is fast food, but for even fast food they do not meet the standard. read more

After seeing all the commercials about the "GREAT" new breakfast menu at Wendy's, I decided to give it a shot. WHAT A MISTAKE. I ordered their new sausage, egg, and cheese English muffin sandwich and their breakfast potato wedges. The wedges tasted stale, were cold, were hard as a rock, and, other than stale, had no flavor. I was able to choke down 3 before I moved on to the sandwich. Unfortunately, the potatoes were the highlight of the meal. The English muffin was even harder than the potatoes, the egg looked like it was from a frozen breakfast sandwich, and after I spit out the 1st bite....without swallowing...I just put everything back in bag to put it where it belongs....THE TRASH. I'd like to say the employee who interacted with me was a bright spot but she was about as cordial as roadkill. Someone REALLY should sue Wendy's for false advertisement on their breakfasts. Never again read more

Caution! Think twice before going here! This is Wendy's in Atascadero, CA...El Camino Real and Curberill. Went through drive-thru. Order came to $8.68...gave them a $10 bill. Clerk handed me a $1 bill and said they didn't have 32 cents. Would a dollar be ok? "No but $1.50 would be fine. Why should we pay more money? Why don't YOU take the loss?" By this time 5 clerks were at the window! One yells "wow, you're entitled!" "My husband and I have worked hard for almost 50 years, so tell me how I'm entitled??" As I drove away, the same girl yells "dog, you're THAT old??" I ended up getting a $1.35 back. Why didn't they do that in the first place? Most rude people and horrible customer service I have ever received!!! read more

Wendy's - the front of a wendy's restaurant - Fast Food Near Me - Atascadero, California

Atascadero Wendy's we definitely can not recommend. We paid $7.59 each for burgers that came with a wrong bun, tiny piece of lettuce, soggy tortilla chips and couldn't order the meals because they ran out of all Fries Do not bother to go to this one. read more

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The so called manager is the worst!!!!! I ordered a meal and he argued with me saying I didn't ask for a meal! When I tried to talk to him he just closed the window! I asked to talk to the manager and he said he was and then closed the window again! Very Very Very poor customer service!!!! I will not be going back!!!!! read more

I hadn't eaten at a Wendy's in years so I figured I'd try it out. Went there for lunch. Took a long time to get through a short drive through line. They messed up every part of my order. My burger had mayo when I asked for no mayo. My nuggets were cold and very blah. They gave me none of the sauce I asked for and no napkins. It's like they were trying to get it all wrong. As crappy as Burger King is, it's better than this. read more

Granted we're in a pandemic, but with no one in the drive thru during a peak time where other fast food businesses are experiencing lines it was a little off putting. Although not as off putting as the manager, clear as day through the drive thru window wearing his mask like a bib. Yeah, no thank you. Handling food with your mask worn incorrectly while also working in a stuffy environment with multiple other employees (who did wear their PPE correctly), yeah no. The manager being so careless was the final straw for me. read more

As a door dasher this place is the worst. Customer service is terrible, orders are never started until way after you get there and then the order is always wrong or missing items. read more

Stopped by this Wendy's around 9:30pm, had looked up prior for open dining room. Was a bit cold out so was looking forward to Wendy's famous Chili. To our disappointment, they were out :(. Noticed a big ad on their menu board for a Fish sandwich, so ordered that, only to be told they are no longer carrying :( . So ordered 2 double burger and a Biggie bag. I ordered Coke Zero which cashier was filling drink for me. Was told no Coke Zero or any Diet Coke :(. When we received our order, we got bacon double cheeseburgers , which we didn't order ( not sure if I was charged correctly since I didn't get a receipt) . My nuggets were cold, burger wrappers had mustard on them and greasy (sloppy) When I went to refill my drink at machine to my surprise...They had Coke Zero ! Not sure why cashier told me they were out. We were the only customers in dining room. We were very disappointed, so that's what lead me to writing my first review ever. It was almost comical. read more

They gave me the wrong orden. Incompetent staff, just drive a little more to in n out it'd worth it. Wendy's disappointing as usual

Just went here got the two for $6. I ordered a cheese burger with Mayo and pickle only add bacon. I get all the way home gets a double cheese burger no bacon and every thing else on it . My nuggets are cold. It's so irritating to have a bad or long day and go to get fast food to make you day easier and pay for it and not be happy with anything you got. Like seriously you have one job it's not a hard job come on people! read more

Order a pub burger and was substituted a chicken patty without warning. Ordered pub fries ad was given a $4 tray of plain french fries with no toppings. Bad 1st experience. read more

Wendy's - Defective Pub Fries - Fast Food Near Me - Atascadero, California

I decided to have some Wendy's for lunch. They were slow to acknowledge that I was at the counter. I ordered my food. I went to the Fancy soda machine. It's was out of ice. And appeared poorly cleaned. I went to the counter to get ice and notified the personal. Yea it's broken. Thanks for not putting ice in my cup knowing the machine is broken. I went to sit down. the tables were dirty. I was the only person in there! I received my food. I ordered there spicy nuggets. Nope regular and warm not hot. Same with the fries. The store then got busy and people were waiting. The personal had a hard time keeping up. This Wendy's was closed for 10-12 years. With poor service and poor quality and poor location it'll probably close again. read more

Well, I gave this Wendy's another try. FAIL! I used the Wendy's app which took my order fine. Pulled into the drive thru at 8:18 am on a Saturday. Closed. Huh? Sign says opens at 8 am. Worker, male walks to the drive thru, doesn't even look at me, and walks away. I had to go back into the app and remove my items to avoid being charged. I will be deleting the app. No more Wendy's ever in Atascadero! Does the owner of this restaurant know the workers aren't even opening up their business on a Saturday morning? And we're walking.. read more

What can I say. It's a Wendy's. It is clean, service is friendly, there is a modern soda machine, and there is parking. I've liked Wendy's for decades. In college I used to go several times a week. Nowadays I rarely eat fast food. But this is a little bit of nostalgia. read more

Today I thought I would give this Wendy's in Atascadero another chance at our order. And once again they have messed up my order. It was even worse when I got up to the window. Yes I still use money. The girl helping me gave me my change but she only stuck her hand out the drive thru window about 6 inches which caused me to drop a couple coins. I had to lean so far out my car window to get the change and that was not efficient. Then our order came. She gave me all 3 bags at once and once again not going to far out so I could grab them all. Well needless to say I dropped the middle bag of our meal on the ground because of the long reach I had to make from my car to the bags of food. She did not offer to replace the food. That's when I told her to reach a little farther when handing the bags to the patron. Make sure your customer has the bags before letting go. Well I won't be back there. Bad bad service! read more

I have a gluten allergy for medical reasons, and rarely eat out these days, because most places don't understand cross contamination. Wendy's has a decent reputation in the gf community, so on rare occasion I will risk it there or at In N Out, but I always went to the Paso location and hadn't been to the Atascadero location until today. My host was Kyle according to my receipt and I hope his boss reads this because he impressed me! I mentioned my issues in the drive through and he added the allergy note to the order. I have NEVER seen that before in Paso, so that made me hopeful. But then, when I pulled up to the window he said the most magical sentence: "I went back and talked to the cooks to ensure your burger won't be anywhere near anything with bread." Look, I have had to eat fast food while traveling and while I don't eat fast food often, in four plus years since my diagnosis I have never heard any server, in any chain, anywhere in the nation say that sentence to me. Most have no clue about what a gluten allergy or celiac is, so to have someone know and then go back and ensure it's done right --- that's epic! It makes me relax and trust that I won't get sick. Burger was flavorful and the reason I will risk it is I think Wendy has the best lettuce wrap burger. Their lettuce is fresh and easy to handle and doesn't detract from the burger and it's flavors. All I can say is, Wendy's in Paso lost my business tonight. They never have any idea what a gluten allergy is, so I rarely go, even though I love a good Baconator. Whomever is training people in Atascadero is doing a great job, or Kyle is a unicorn -- either way I'll be back!!! Baconators for life. And thank you for the extra service and attention to detail, Kyle. It might be silly, but it made my night to eat a silly burger in confidence. read more

Gotta say...I really like the menu at Wendy's plus who doesn't love a nice Frosty. So that's where they got their 1 star. The rest of this operation is sorely lacking. It takes FOREVER to go through the drive thru. Tonight I stopped by after a long drive to grab Frostys for the family. While they were taking 10 minutes to help the person in front of me in the drive thru, my Frostys were sitting there melting. Once I got to the window it took a 2 full minutes to greet me, then another 4 minutes to process my debit card...all the whole my Frostys sat on the outer counter melting. Once I got to leave they were overflowing and making a huge mess in my cupholders. This is why there have been multiple Wendy's in this location...POOR SERVICE which is solely on the owner / manager. My guess is that it will once again close due to this issue. Too bad because...like I said...I like the menu. read more

I went to Wendy's and their was this girl and she was so so rude to me when I ordered at the speaker she sounded very rude and when I got to the window she didn't say a single word once. Not once did she say what my total was and she gave me my order not saying a single word and just closed the window. I'll let it pass but if I go back and I see her and she does the same thing with me I will be speaking with a manager, horrible customer service. read more

So tonight 3/11/2022 at 5:15 we tried to order 3 salads. We only have Taco Salad, ok one of those. Get home and guess what??? No salsa, and apparently it slipped their mind to tell us they had no chips for said salad. They put 3 crackers in the bag. Why??? They also don't answer the phone. read more

One of the better Wendy's I've been to. Great customer service and food quality for fast food was good

8/18/20 Went through the drive thru at noon and a very snooty dark hair girl was at the window when we paid. She forgot to give us our credit card and we drove off. Had to turn around and go back. Went inside to get the card and NO one apologized for even forgetting to give us back the card. Also worth mentioning, when I asked for ketchup the snotty girl handed me 2 packets. When I asked for napkins she handed me 2. TWO! We ordered a lot of food you moron... what makes you think 2 napkins is enough?! To the girl working the window- maybe get a job at a gas station working the graveyard shift. That way you won't have to deal with customers since customer service CLEARLY isn't your jam. read more