I thought the concept of Wendy's os FRESH. I have not had Wendys in about a year or two. But i have been seeing a lot of commercials latey and been craving it like crazy. Well i place my order, one was a "special order" no pickles. Got asked three times about two burgers AFTER i paid. Not a big deal really....the problem comes in where my food was done in literally 1 minute. The burger was cold and dry and had a funky greese taste. NOTHING like how i remember. Yeah i get it "fast food" but i DO NOT expect my food in one minute. Oh and my soda.....the whole cup was filled to top with ice and only a little room for soda....come on how much profit are you making from shorting me a half cup of soda? The frys were fresh thats the only good thing. I will not be back here and will go to the greenback location. My fingers are crossed that it will be like i remember. read more

Wendy's maintains a minimum standard level that makes me appreciate them slightly more than other fast food chains. I like this location because the fries are always hot and their employees have considerably less 'tude than other joints. Wendy's burgers are also just a hair better than comparable competitors. Sound like an unenthusiastic review? How enthusiastic can one be about fast food? P.S. I miss the Big Bacon Classic. read more

Ordered a simple taco salad, the lettuce was all spinach and other lettuce, I've eaten them plenty of times and it was wrong and gross. So I get remade and it's the same lettuce! Uggh rude service, manager yelled at employee right in front of everyone so not professional.. I will Never eat here again. Then they act like ur a inconvenience. They are so slow and so not care that u are waiting. Will make an extra drive to go to better Wendy's if I ever eat it all.. read more

Dirty tables and floors in the dinning area. Looks like the tables haven't been cleaned

I will NOT be back here this place is horrible! As usual I have given the place a couple of opportunities to prove me wrong. This is only because I have been told that I have an unreasonably high expectation of people (borderline perfectionist, I guess). Anyhow, we stopped here and ordered some items for the family. Well they got the order right. However, for some reason they decided to flip the fry boxes upside down... because people just LOVE digging through their bag to the bottom to scoop up all their fries (NOT!!). read more

Wendy's - Just love to dig to the bottom of my bag for my upside down fries! Seriously...it almost looks intentional??!! - Fast Food Near Me - Citrus Hts., California

I'm not very happy with this place. I got a 4 for $4 today after school for lunch and I asked for Dr. Pepper no ice (it's too cold for my teeth) and what do I get? ALL ice and 1/4 cup of Dr. Pepper. They forgot my sauce as well and a straw for my drink.... UPDATE: I'm really frustrated with this place. I come here after school sometimes, other times the McDonald's across the street. I decided to give Wendy's another go today and I don't know why I did. I ordered the 4 for $4 and they didn't give include everything that comes in the meal. I had to go back around the drive through and pull in and walk in and ask for the rest of my meal. They were in no rush whatsoever. I understand it's just a job and why should you care, (sarcastic) but you make money for making mistakes constantly? I don't get that. As a paying customer and student who works hard for their money and to stay in school, I go there because it's easy and cheap. But $4 to a student is everything and I'd rather get ALL that I paid for instead of half of it. If I worked there and made that mistake towards someone else, I'd feel so bad and try to make it up to them. I probably won't come here again after numerous attempts to let them prove me wrong. read more

Have been going to Wendy's for years especially like their Fresh Salads. Not the case lately! My FAV is the BLT salad with the Avacado dressing (which they did not put in bag last night @9:45 pm) My biggest "Beef" lol, is they stopped using breaded chicken cutlets that were thickly sliced for BLT salad! Now it's little slimy chicken cubes! Yuck, takes away from the uniqueness of most fast food salads! Never had to before, but now I will have to do a through search of contents of bag At Window! No matter how many cars are behind me! Who wants to Drive Back!!!! read more

We came to Wendy's after attending the spooktacular event for the children we ordered our food which was a breeze but when our food came it was cold there was a hair in one burger the manager then remade but it was still cold at that point the kids are really hungry so they had no choice but to eat cold food there were about 20 more people in line about time that our food came back the second time so we just didn't want too stand in such a long line read more

BACONATOR.. sounded like a plan. But, there was this buttery/non-stick taste to their burger. Ugh. Fries. Not cooked long enough. So very disappointing.. I guess that's what I needed to turn me off it. read more

I haven't had any burgers from here in several years because the last time I did that the burger tasted worse than McDonald's. BUT, and here's the saving grace, this location has a tendency to have the best frosties out of all the locations I've been to. As for the employees the dayshift seems to be friendlier and more patient than the graveshift. I have been half tempted to try one of their newer burgers in hopes that the quality has improved...we'll see. 3/26/12: I tried the new hamburgers they have and I have to admit...they were rather good! The fries on the other hand were like a box of miniature salt licks. A step in the right direction, but not there yet. read more

Awful! I love Wendy's so it pains me to write this. We ordered four hamburgers at 11am. Buns were stale and moldy. Hamburgers were cold and hard. I guess we got the leftovers from the night before? read more

Got there 7:35 pm and noticed the incredibly long line. Thought I could beat it by walking in but the doors were locked. Lost 2 spots in the drive thru as a result of my attempt. Started drive thru at 7:42 for a mobile order, go to the first window 7:58 pm and was out 8:06 pm. 31 minutes for a Dave's double and fry (no drink). Never again. The burger was sloppy and the fries were not fresh. $9.36 and 31 mins for trash. read more

This is the worst Wendys location ever! 30 minutes waiting inside and the employees are the ones giving the customer attitudes. Plus when we finally got our order it was completely wrong. read more

food was fine. wait was kinda long. my frosty tasted odd. while I waiting a customer came in from the drive thru because they got her order wrong and it was painful to watch the interaction. the employee was rude and impatient. She mumbled something when the costumer was leaving but they almost started fighting read more

Bad customer service!! Had to repeat no onions on the burger several times in the drive-thru, then get home & there are onions all over the burger & then no bacon as advertised. Repeatedly try to call the store and it just rings & rings, no one picks up then it just goes to a fax machine sound. Finally called the customer care line and explained the situation. We are getting a full refund, but they have lost a customer for life!! read more

This was the worst experience ever I ordered my food and the cashier was new which as understandable he got my order wrong.as I waited 15 mins for my food I watched a cook sit on his phone for 5mins the manager just walking around not sayn a thing.to make it worst he didn't even was his hand.very unprofessional read more

Wendy's - Fast Food Near Me - Citrus Hts., California

Dine in served cold fries cold nuggets burnt bacon flavor from bacon burger. Everything taste blah. The carpet is beyond dirty smells like Reno casino dirty. Obvious stains all over huge. Tape a cleaning bottle in someone's hands and lets go people. Cashier was good. read more

Wendy's - Fast Food Near Me - Citrus Hts., California

The manager Ian has horrible customer service. Went through the drive through and the guy obviously had no patience from the get go. Then when I pulled around he had a mean look on his face and even glared at my passenger and I. He seemed more excited to see my dog. When I had received my food and drinks he basically threw my straws and smaller bag of food at me when I told him he had forgotten something then gave me my receipt and he told us (my passenger and I) a brute goodbye (except for my dog "ByE pUpPy") only for me to notice he hadn't given me my card back yet. And previous employees have told me that he has refused to give them their 10 minute breaks when by law it is required. NO STARS. read more

Had an issue with my order, manager Misty corrected the issue and addressed me promptly and courteously.

What...four stars! Why? First...they offer gluten free food for my GF intolerant hubby. Do you know how HARD it is to find a decent, reasonably priced GF fast food restaurant that's not just french fries? Ok...so the decor is kinda tacky but it's always been clean. Staff is always friendly and helpful. Fairly fast service. And, lets face it....how can you go wrong with their frosty's?! Sure you could go to Leatherbys, Farrells or Cold Stone but you'll pay the price for it. Plus, they have a great dollar menu and their caesar side salad is low cal and inexpensive. This isn't a four star restaurant but for our financial needs and dietary requirements it's definitely a four stars to us. read more

If you like your asain cashew salads with a side of bad attitude and almost no dressing, go here.

Horrible service and food. Workers were playing around and one worker wasn't even paying attention and gave me money that I gave her to pay for my food back and said it was my change. When I pointed that out to her she didn't understand what I was talking about till I explained it to her again slowly then she took money and went back to messing around with rest of co- workers. Once I got my food i didn't even get it all of my order. read more

Food was fine, very weird drive thru employees. Russian guys working Sunday, no personality. No hi, thank you, looked at me like was about pull a gun on him or something. Very paranoid and rude. Absolutely no personality. Very strange. Just handed me food with a stare as if I did something to him. If you think I'm crazy, see for yourself. Total wierdo read more

I ordered a full sized taco salad and ate 1/2 of it before I discovered a fly was lying dead in it. The manager was nice and gave me a refund but it was still disgusting. (See photo) read more

Wendy's - I found a fly in my taco salad - Fast Food Near Me - Citrus Hts., California

I love Wendy's. Wendy's is my favorite place to eat sometimes with my family I be going here you every single day if I could I love Wendy's in their food in their shakes are so delicious read more

Went through the drive through and got a completely wrong order, I do not have time to come back the only solution the have is to come back and get a refund. I paid with credit card they should be able to void my purchase. This is the worst service possible and no resolution to a terrible service. Avoid this place read more

Wow, I honestly cannot believe the crap they tried to feed me! I came in and ordered chicken nuggets and they had to of been sitting in a hot window for at least 4 hours. Went through the drive thru to get a new order and they made it sound like "yeah this is normal, you can wait 5 minutes and we'll get you some fresh ones" I'll never come here again... never again! read more

DISGUSTING PLACE!!!! Horrible service. Took someone 3 mins to come take our order when someone JUST ordered right before us. They seen me and my sister at the counter. Just so unsanitary and nasty. Look in the back of the kitchen and you'll see for yourself. Workers were more worried about playing around the tending to their guests needs. Oh yeah and also threw out a couple curse words too. Will not be returning. ): read more

Wendy's is always great. We went though the drive-thru and they gave us fast accurate service. The food was very hot and fresh, as it should be. We were happy with the price and quality of food. We would visit this location again! read more

2 stars only because the food was good. I don't know how Ian became a manager, in the middle of me ordering he just walks off and starts scooping chili and putting together a totally different order that the 5 other people behind the counter could've been doing. When he finally comes back to complete my order he's talking to someone else in the back. Horrible customer service on his part. read more

Last few times I've visited, terrible service. No one has any sense of urgency, food is always disappointing, the staff is not friendly at all. Walked out before ordering this last time since they were taking forever. read more

They have the best grilled chicken sandwich ever. I will never order from MCDonalds again. There is no comparison. Great service too!!!!

If I could give them no stars I would. Nothing but morons work here....they are idiots, cannot communicate well, cannot count and cannot seem to even give good customer service. It takes them forever to take your order and and they are no help when it comes to questions about the menu. No wonder the place is always empty read more

I only go here to satisfy my ice-cream craving because it's close and cheap. The burger I had was disgusting. The bun was dry on the outside, but the part that was slathered with generous gobs of mayo (which I would have asked them to remove if I had known it was on there) was soggy and gross. The bacon was lacking the delicious taste that makes bacon awesome, and it was overly crispy. The fries were cold compared to the burger, and the fries were limp. I tried a bite of my daughter's chicken and it tasted like something I would make from a frozen dinner, only freezer burned. The service was okay and I didn't have to wait very long, but I won't be going back for burgers here again. read more

Ok last night went to Wendy's on antelope. Ordered 2 Dave's $5 specials. My bill is $10.78 I give him a $50.cashier gives me my change in a my hand. First Mistake was I did not make him count it out second mistake I did not count it until I was home 5 miles away. So of course I was shorted $10. I mad at myself and mad at the way the kids are for not doing there job the way they should be trained. read more

When I'm in a hurry and trying to just get food quick, this Wendy's is all that comes to mind. I have only used the Drive Thru and we go at least once a week. They have great drive thru service, and I have never had to wait for food and it is always very fresh. read more

I came tonight to get a very simple order of 4for4 double stack with a coke and two jr bacon cheeseburgers there was only one person in line when I pulled in and they had ordered already well after about 7 mins of waiting I finally got my food and now that I'm home I realize they made a mistake on my order kind of ridiculous I won't be coming back hope someone of some importance reads this horrible experience read more

Very bad experience!!!! Manager was losing his mind yelling. Food was cold after waiting 20 minutes. It was nasty and unclean. And it wasn't even busy. I've been going there for years. But I won't ever go back. read more

I'm not a big 'fast food' fan, but I do enjoy Wendy's....Well, any Wendy's but this one! It's dirty, smells bad, & the service is HORRIBLE (I ordered just a cup of coffee....it took FOREVER to get!) Speaking of coffee...It was 9:00am, & they had coffee but they don't serve breakfast at this location!!! I REALLY don't want a burger & coffee for breakfast! read more

love this place. milana is a pleasure. She had service with an epic smile. Also she hit the mf dab after I got my meal and that was very cash money of her. I would definitely come back to get her serive again. Thank you wendys. :) read more